Rated 1.0 out of 5.0 by Lesrod76 Horrible Experience - Left the same night
While driving through Louisianna on our way home to Texas from Florida, we decided to stay at a Holiday Inn Express to be certain we had a decent room for ourselves and our 3 small children. Upon check-in, the lobby was in decent shape and the front desk staff was pleasant. However, that is where it ended. The elevator had candy wrappers and hard candy in the corners. The room had crumbs on the floor outside of the door...should have been the first clue. We entered the room and started taking the children to the rest room. There was a pill on the floor of the bathroom, and the toilet leaked when it was flushed. The shower was so gross, that there was no way I was getting in it. When we stared looking around the room, we found dirt all over the floor...very evident it had not been vaccuumed. All of the upholstered furniture had stains all over it. Obviously unsatisfied, the desk offered us to try another room. My husband checked it out and stated it was in just as poor of shape. In addition, the room had previously had a water leak in which it appeared the paper towels had been shoved into the hole and covered with packing tape. We decided that after 13.5 hours on the road...we would rather continue driving instead of staying one more minute in that hotel.
December 31, 2012
Rated 1.0 out of 5.0 by johhnyb Worst HI stay ever
I stayed here with award points. Had a reservation for two queen beds. I arrived and checked in, no acknowledgement of priority status and the room had a king bed. So I went back down and asked for the two queen beds. The attendent seemed preturbed and was not nice to me. She made the change programmed two new key cards and tossed them to me while frowning. No apology or acknowledgement of her mistake.
Next, some event was going on in a room on the first floor with loud music. They kept that loud music until about 2 am.
December 21, 2012
Rated 2.0 out of 5.0 by marie33 Nice staff, less than desireable accommodations
I have stayed in several Holiday Inns in last 2 yrs for my job so I can compare hotels. The front desk staff was really nice and helpful. However, the lighting in bathroom very dim. Towels scratchy and carpet very outdated. The breakfast was uncommonly nasty; gravy runny, eggs very wet, hard biscuits. I would not stay there for an extended time, just passing through or because of convenience of location, you'll be ok.
December 13, 2012
Rated 1.0 out of 5.0 by FTHoodDon Frequent Travel
I stay at Holiday Inn hotels about 70 nights a year. I was not pleased with my most recent stay at this property. They hotel was nice enough but there was a girl's 16th birthday party being held in the meeting/ banquet room with a DJ. Even with the doors closed, I could bearly hear the front desk clerk when I checked in. I asked if the music could be turned down; her reply was that she but in a room away from the music and that I would not be be able to hear it. Doubtful, I accepted a room on the second floor. As I took the elevator, I could still here the music. When I got to my room, I was above the hall where the party was being held. We could still hear the music. My wife went to draw a bath but there was no stopper in the tube. When I went to the front desk, she offered me a room directly over the party and the music was much louder. After a third trip to the front desk, I was finally moved to the third floor. I could hear the music in the hallway but not in the room. The party finally end at Midnight.
December 6, 2012
Rated 3.0 out of 5.0 by dmglmurphy Bath Room Issues
Room 200 - the bath area was very poor. The tub had chips in the paint, the overhead had mould and the paint was pealing. I have spent many nights in this hotel over the years and this is the first time I have been disapointed.
Note: your night clark needs to get off the couch and stay at her station in stead of watching TV.
December 3, 2012
Rated 5.0 out of 5.0 by jlpats Service Oriented Desk Clerk
The desk clerk not only helped us check in, recognized us as Priority Club members and provided water, she later cleaned the entry way of the mess made be some earlier visitors. She was very friendly, efficient and helpful to us.
November 17, 2012
Rated 4.0 out of 5.0 by Scott1970 Business Travel
This was a pleasurable stay. The amenities were good and the staff was excellent. I would recommend this location to any colleages with business in the Lafayette / Scott area.
October 17, 2012