Rated 2.0 out of 5.0 by card no friendly faces here
Stayed twice and both times, no smiles, no happy faces to be found. Pancakes the size of a silver dollar. I would go somewhere they appreciate their guests.
February 4, 2013
Rated 5.0 out of 5.0 by Linda2011 Great
I was a little afraid to stay here after reading some of the reviews I have found however on my stays nothing but a good experience. If the trains bother you I bet you are not sleeping at home either. They were a sense of comfort for me to think of the people on them and wandering where they might be headed. Not to mention the jobs the engineer and people who moved the trains had. I called the front desk for something and she mentioned the cookies were fresh out of the oven Sweet! I would stay there anytime. When writing a review especially in a place you have not been or a foreign country, remember sometimes it is the important things that make a difference. It is an important task to write a review.
January 8, 2013
Rated 4.0 out of 5.0 by moneyajon3 excellent pillows
although the room itself is nice clean and comfortable, i wish they would change the breakfast after you have been staying in the same hotel for weeks at a time the food gets old so i just get a bannana and call it a morning, i would try something different.
December 18, 2012
Rated 4.0 out of 5.0 by Peter3a Not bad for the area
Not bad for the area, not always alot to choose for breakfast. But overall a good place to stay
November 26, 2012
Rated 5.0 out of 5.0 by ajpatel Great staff
Very nice friendly staff, breakfast bar host was so helpful.
November 17, 2012
Rated 1.0 out of 5.0 by lanche19 The Best that Sealy has to offer?
What a horrible experience at this hotel. Dirty room, amenities left out of the room (shampoo) and rude, unattentive staff. I travel over 4000 vehicle miles/month throughout Texas and Louisiana and this is one hotel that just got nixed from my stay favorites. The Lake Charles Holiday Inn is the exact 180 degree opposite. The GM of the Sealy Hotel needs to take a lesson from that location.
November 4, 2012
Rated 1.0 out of 5.0 by carol1 rude
Staff were very rude and checked me out without even asking me. I was there on business, not leisure. I moved out because of the rudeness and will never stay there again
October 27, 2012
Rated 3.0 out of 5.0 by K80Max Indifferent Check In
I am a Priority Gold Member so I am used to a certain level of service. Holiday Inn has worked diligently to improve customer service so I was surprised with the rather indifferent attitude during checkin. No "Thank You" plus i actually missed my bottle of water. The room was OK but I was again surprised to discover non functioning lights in the bathroom.
Definitely not up to my expectations nor Holiday Inn standards.
October 17, 2012
Rated 3.0 out of 5.0 by slickhickey Average
Nice enough hotel. Fairly new. Clean with nice lobby area and outdoor pool.
My major gripe: Why do I only get in room coffee on day one?! I drank the in room coffee on my first morning. Then on morning number two I find that the service replaced and situated the EMPTY COFFEE package in the caddie as if it were full. What gives?
Other notes: There is frequent train traffic. Ask to stay on the back (Wal-Mart) side if this will bother you.
October 4, 2012
Rated 5.0 out of 5.0 by shsu00 Great
Great place to stay. I would stay here again anytime.
October 1, 2012