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Rated 3.7 out of 5 by 195 reviewers.
Rated 5.0 out of 5.0 by Clean and Comfortable This hotel was wonderful from the friendly front desk staff, the clean comfortable room, good night's sleep, and delicious breakfast in the morning. The only disappointment was the price. Because we were there on July 4, the room rate was much higher than one would expect. That practice is one of supply and demand during holidays and events (fireworks). Our arrival was after 10 pm, and we were not in the area for the festivities. However, we were grateful to find a hotel in the area with a room available, especially one this nice. If we are in the area in the future, we would not hesitate to stay again at this wonderful property! August 2, 2014
Rated 5.0 out of 5.0 by Good Hotel for the Price Hotel was good and had a great breakfast included in the rate. Had a good wireless interenet connection in my room. This is in a prime location for visiting all the attractions in the Montery Bay area. Easy access to Hwy 1. July 29, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Great location, decent hotel for the price. Great service with the staff. July 24, 2014
Rated 3.0 out of 5.0 by OVER PRICED ITS MONTEREY IN THE SUMMER TIME, THEY BELIEVE PEOPLE WILL PAY THE EXTRA. THOUGHT I WAS GETTING A HOTEL WHERE YOU ENTER YOUR ROOM FROM A HALLWAY.. NO..ITS A 5 STORY MOTEL WITH ACCESS ONLY FROM THE OUTSIDE. ANYBODY CAN KNOCK ON YOUR DOOR. INTERNET PHOTOS ARE A LITTLE DECEIVING. ITS REALLY A 2 OR 2-1/2 STAR NOT THE 3 THEY KEEP AVERAGING July 22, 2014
Rated 1.0 out of 5.0 by Not a IHG standard hotel We had some issues with this hotel. The staf addressed these correctly. Do not book this hotel if you expect a standard IHG hotel. Because it is not. We expected much more. The hotel gave our award night points back. We ate thankful about that. July 20, 2014
Rated 5.0 out of 5.0 by Nice and clean rooms. This was a nice hotel and the rooms were very clean. The only problems I had was there was no water in the tank of the toilet and the air conditioner did not work. After calling the front desk they fixed both with no problem. I stayed on the 5th floor and the elevator is really slow so I used the stairs a lot. Food at the breakfast bar was good and I've always liked the cinnamon rolls. Overall it was a really good stay. July 13, 2014
Rated 5.0 out of 5.0 by Great location This was our first visit to Monterey and we were very satisfied with staff and location. July 11, 2014
Rated 5.0 out of 5.0 by Very clean with all the amenities I wanted to take my daughter to the Monterey Bay Aquarium and needed a reasonable place to stay. I was very surprised at how clean this motel was. There was a refrigerator and microwave in the room. The breakfast was very good with lots of choices. I would definitely stay here again. July 9, 2014
Rated 5.0 out of 5.0 by Great location and value This hotel has a great location near small lakes and a beach. A great value. Minutes away from Monterey destinations. July 7, 2014
Rated 5.0 out of 5.0 by Average Average Nothing much to write home about...to much noise from the main road... July 6, 2014
Rated 3.0 out of 5.0 by Good value but nothing to get excited about We stayed here two nights. The staff went out of their way to be helpful and accommodating. They are well trained and professional. Everything we asked for was taken care of. I thought a king suite would have a sofa bed (this was MY mistake not theirs), so they brought us up a roll away immediately. Unfortunately, there was no place in the room it would fit, so my daughter had to sleep on the mattress on the floor. While she was taking a shower one morning, the water in the shower went off. Not even a drip. I called down to the desk and they got it fixed pretty quick but that wasn't pleasant. When I needed spa towels they were quickly delivered to the room (although I discovered the spa was out of order), and the gal at the desk helped us with directions for touring wineries. The elevator was slow, but the breakfast bar was as extensive as I have seen anywhere. All in all, it was a mixed bag. I think this is a perfectly fine place to stay for people on a budget. July 3, 2014
Rated 5.0 out of 5.0 by Great room and service. The Holiday Inn, Seaside was located near the golf courses we played on our vacation. The staff was great and the room and service outstanding. July 2, 2014
Rated 5.0 out of 5.0 by Good facility with nice swimming pool Nice place in the Monterey/Carmel areas. Always very friendly staff, good facilities, and nice view of lake. July 1, 2014
Rated 5.0 out of 5.0 by Good Night's Rest My sister had stayed here in April & highly recommend this property. Front desk professional upon arriving after a long drive. Accommodated my elderly mother. Comfortable bed, fitness room small, but at least the equipment was new & up to date. I suppose not everyone feels like working out will on vacation. But it serves its purpose. Great breakfast, variety of selection. Some people don't always appreciate the preparation the staff has to do and the continued work in keeping everything full -eggs, cereals, milks, coffee etc... I didn't catch the employee's name that was busy cleaning up after the same boy that spilled his cereal twice as the parent sat there & fed themselves. Your employee did an terrific job, & with a smile. I will be back!! July 1, 2014
Rated 2.0 out of 5.0 by Feels like a motel Check in was easy and simple. There were only a couple of room options available as they were completely booked. We stayed on the bottom right across from the breakfast station. Some guest above us was very loud. Carpet was not clean, my son's feet was dirty by the time we were getting ready to sleep. The tub did not look clean either. June 30, 2014
Rated 5.0 out of 5.0 by Comfortable and less expensive than larger hotel next door No frills hotel. Clean, comfortable, and less expensive than alternatives in the area. June 29, 2014
Rated 2.0 out of 5.0 by LOW WATER PRESSURE!! Was promised a check in time of 3pm but room was not available until almost 4pm. When we got to our room, the lamp in between the beds would not turn on. I had to move the table out from the walls to plug in the lamp, the alarm clock, the charger and the phone-they were ALL unplugged. The phone hand set was even disconnected from the phone! Even after I plugged everything back in nothing would come on. I called the front desk and was told there is a main power switch that had to be flipped on by the door. Hmm.....It would have been nice to have been told this at check in. The ABSOLUTE WORST THING about my stay was the ridiculously low water pressure in the shower. The bathroom sink had more pressure. Even though the room was reasonable clean and bed was pretty comfortable, I do not think I will stay at this hotel again. June 26, 2014
Rated 2.0 out of 5.0 by Room for improvement I'm not usually a complainer, but there were a few things wrong with my room. The 1st day I was there, we were put in a handicap room which was fine, but the water from the shower flooded the bathroom and came into the room. I notified the front desk and they put us in another room. In the new room, the electricity was freaking out mainly cause there were so many things plugged into one outlet. Besides that, everything else was normal to good; specially the breakfast. Again, I don't usually complain at all, but hopefully a manager reads this and corrects the issues for future visitors. June 25, 2014
Rated 4.0 out of 5.0 by good value but loud at times Room was small but we were able to get around with 4 people in the room. Microwave and fridge was a bonus. Pool was heated and warmer than expected. Hot tub jets did not work. Got a room on the pool side and yet it was still loud at night. Able to hear children running and people talking loud which made it hard to sleep. Lost water completely in the shower two mornings. Was frustrated having to wait. It did return eventually but was not sure what was going on. Seemed like a safe place to stay with children. June 25, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay The hotel staff were very friendly and provided information of area attractions that was very helpful. June 24, 2014
Rated 3.0 out of 5.0 by Very different than what you expect Holiday Inn Express to be You need to know that the guest room entrances face the exterior like a motel. This made our night noisy and less secure than the safety we are accustomed to at a typical Holiday Inn. Our guest room was not very clean and the air and water did not work. Needless to say, we were not thrilled with this hotel. On the plus side, the staff was apologetic and efficient about fixing everything, but the water still did not work well in the shower. The pool/spa was dirty and broken and you have to walk to the lobby to use the bathroom, there's none outside. If you have little kids, it is a pain. To be fair, the fitness room and breakfast was awesome and made our stay much more tolerable. June 24, 2014
Rated 4.0 out of 5.0 by Clean, quiet room Room was clean, bed was comfortable, room was quiet. The exterior of the hotel could really use some cleaning/freshening up. The rooms are also very small - especially the bathroom. I stayed there for two nights for a track day at Laguna Seca, so it worked well for the purpose. June 23, 2014
Rated 5.0 out of 5.0 by Great value Excellent value located ~10 minutes from Laguna Seca (traffic permitting, of course), within walking distance of Starbucks, Chili's, etc. Clean room. Staff were extremely friendly, courteous, helpful June 23, 2014
Rated 5.0 out of 5.0 by Great Hotel It is a great location and the staff was great and very friendly. I will definitely come back to this hotel. June 22, 2014
Rated 3.0 out of 5.0 by Smelly shower Could use deodorizer to remove the smell. Definitely one of the least favorite Holiday Inn I ever stay so far and is pricy too for the quality of the room. June 22, 2014
Rated 4.0 out of 5.0 by Convenient location from CSUMB This is a hotel that is close to CSUMB if you need to visit your student, June 19, 2014
Rated 5.0 out of 5.0 by great hotel great hoel with friendly staff.......................................... June 17, 2014
Rated 5.0 out of 5.0 Good Value and Hot Breakfast For a business trip, the Holiday Inn Express at Monterey Bay met nearly all my needs. The complimentary hot breakfast in the morning was more than sufficient. The wheelchair accessible room was sized and spaced very well, especially the bathroom with roll-in shower. The wireless internet access provided all the speed I needed to watch a video nearly seamlessly. The TV had a wide variety of channels, to include two HBO channels and a host of other cable/satellite channels. The two areas that fell a bit short were the lack of a washer/dryer on the property, and the fact that the rooms opened directly to the parking lot, which for first floor rooms meant more noise than usual, and left a little lacking in feeling totally secure. The door, however, did have two sliding lock bars in addition to the deadbolt, and by bringing along my own door security devices I felt more at ease. June 16, 2014
Rated 4.0 out of 5.0 by Convenient and Family friendly hotel Convenient and Good hotel for a short stay in the Montery Area June 14, 2014
Rated 4.0 out of 5.0 by Staff and Services My recent stay at this location was a good one. The Staff was absolutely great. The breakfast choices were plenty. Unfortunately, just happened to be there when a family with young children were also there. Was a little noisy at times as a result. Don't hold that against the hotel. The location could have not been any better. Perfect. The rooms were great. If you are a huge fan of a great cup of coffee in the mornings, look else where. Simply, the coffee is just not good. That however does not mitigate the fact my overall experience was very good. And yes, I would stay at this hotel again and recommend it to others. June 12, 2014
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