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Rated 4.2 out of 5 by 163 reviewers.
Rated 5.0 out of 5.0 by Walking distance to everything I was totally satisfied with my whole experience at this hotel. Dorothy October 26, 2014
Rated 5.0 out of 5.0 by Comfortable Conference My stay at this hotel was very comfortable allowing me to focus on the conference I attended. The bed, pillows and bedding were extremely comfortable. The only addition that would have made it better is a make-up mirror. October 24, 2014
Rated 5.0 out of 5.0 by Relaxing weekend Wonderful place to stay for any occasion.. Staff very friendly and helpful, the entire building and room was very clean and inviting. October 22, 2014
Rated 5.0 out of 5.0 by Always a good choice in Seaside Great front desk staff service, clean and comfortable rooms with convenient access to Broadway and the beach. This hotel has never disappointed, always able to have a relaxing time in this property. October 19, 2014
Rated 3.0 out of 5.0 by Nothing special - nothing terrible The young man who checked me in was very kind. I'm pretty sure he was new and in training, only his trainer was not around. (When I walked through the lobby later that evening he was being trained by somebody) I requested a late check-out when I called and the woman, I won't mention her name, told me she didn't know if it was possible, it would just depend on how busy the hotel would be. I don't know.... check-out is 11 and we needed until 2. I understand the rooms need to be cleaned but.... if we are not able to check-in until 4pm and check out at 11... I just think it would have been nice to be able to stay later. It was'nt as if we wanted to sleep the day away. We had two girls who we needed to check into the local college; the college was not registering until 2pm. Two girls, a truck load of..... "stuff" and a dog... It just would have been nice to have a place to wait. When I asked the woman at the front desk if we could have the late check out, she asked my room number, and then answered I could check out at noon. Why bother? She wasn't even able to look at me when this conversation happened. A small gripe that I have: I brought my favorite pillow with me, and the pillow case was obviously not a pillow owned by the hotel. Of course, I left it there and when I called to inquire, nobody knew anything about my beloved pillow. I just think its a lack of caring on the part of the hotel. I am sure they get this kind of thing every day, but, a guest who is willing to pay for the shipping of their "beloved pillow"... would score MAJOR points with this guest, and I would bet many more! I wouldn't tell people not to go to this establishment, it wasn't terrible, it was just a place to stay. Nothing special. October 15, 2014
Rated 3.0 out of 5.0 by Just "okay" I have to say it was just okay. Nothing special and nothing too terrible. The weekend we stayed was a busy weekend in Seaside, I would have liked to know what was happening. We could not get a room anywhere there, or any neigboring towns. When I called to make a reservation, I asked the woman if there was a possibility of a let check out; she replied she would not know until that day(?) Check in is 4pm and check out is 11 am..... I know there are rooms to clean but.... When I checked in there was only one person and it was very apparant he was new, and being trained. He did a wonderful job considering the circumstances. Actually, he did a wonderful job. He was nice, happy, and would not be rattled by a couple who were waiting impatiently. The next morning when I requested a late check out I was told I could stay until noon. Never mind, thanks anyway. I normally wouldn't have needed a late check-out, but had a daughter who was registering for college, and the opeining registration was not until 2pm. All in all the stay was not too bad. Nothing spectacular. I'm not sure if they would be first on my list to stay, but I definitly wouldn't avoid them. October 14, 2014
Rated 5.0 out of 5.0 by A perfect trip! The front desk manager on duty, Dorothy was just a great help! She was friendly, informative and her customer service was amazing! Thanks to her, my trip with my granddaughters was just wonderful. This is the place I will recommend to all I know when they are planning a trip to Seaside! October 11, 2014
Rated 1.0 out of 5.0 by Poor Housekeeping The half empty coffee cups were not removed from the room. The coffee pot was not emptied or cleaned nor was the used coffee filter removed. The half empty or empty plastic glasses were not removed nor were new ones provided. The beds were half made with the pillows not touched but left as they were when I got out of bed. The room phones didn't work. I had to go down to the desk to inform them of the poor housekeeping. The next day it was worse and I complained to corporate. There has been no apology and no other contact. When I checked out the manager suggested my expectations were too high. I took out my phone and showed her the pictures I had taken. She then agreed that it was bad. We were there four nights and they never vacuumed once. The beds were comfortable and the room was nice when it was clean.. October 9, 2014
Rated 5.0 out of 5.0 by Exterior and remodeling work Hotel would have been OK inside but renovation going on outside which made it noisy during the day and the plants outside were dead. Outside may be a work in progress with the current work going on but dislike seeing dead plants near and outside the entrance to a hotel. Outside needed a little TLC October 6, 2014
Rated 4.0 out of 5.0 by Comfortable and private. Really liked the balcony. Very nice place to stay. My only complaint is that the person that set up my reservations did not tell me that the hot tub was going to be unavailable for the entire time of my week-long stay. October 6, 2014
Rated 5.0 out of 5.0 by Comfortable and relaxing Very nice hotel and the people were very nice. The room was comfortable and very clean. Easy to find and very good parking available. Short walk to beach and to shopping. Would stay there again. October 2, 2014
Rated 4.0 out of 5.0 by Clean and friendly staff Found it to be a great location for my needs. Room was comfortable and was able to relax. October 1, 2014
Rated 5.0 out of 5.0 by Excellent Place to stay on vacation Everything I need for a vacation night stay is at this hotel. Staff was courteous. Room was clean. Excellent overall experience September 29, 2014
Rated 5.0 out of 5.0 by very comfortable bed and great service. Great place to stay, staff was excellent, free breakfast was great! Breakfast staff was always working putting out food, cleaning tables and sanitize tables, she was always busy. Had a great time! September 27, 2014
Rated 2.0 out of 5.0 by Not to normal HIE standards The hotel seemed run down and not well updated. Carpet was dirty and worn. September 26, 2014
Rated 3.0 out of 5.0 by Don't stay in room 311 The room itself was comfortable, but room 311 is right over the lobby, with no 2nd floor beneath it to buffer noise. We got about 2 hours of sleep due to the constant sound of drums & heavy bass that played ALL NIGHT. Earplugs didn't help. I called the front desk at 11pm and the staff person said she had no control over the lobby music. Wow. It's too bad, because we normally seek out Holiday Inn hotels because they're quiet & we can actually sleep. September 25, 2014
Rated 4.0 out of 5.0 by relaxing staff very polite and accommodating .very nice rooms .found the breakfast had lots of variety . September 21, 2014
Rated 5.0 out of 5.0 by Comfortable ed and great service. This hotel is a great location for walking to shops and meals. The hotel was clean and the rooms well-supplied. The beds are really comfortable and the staff very friendly. September 20, 2014
Rated 5.0 out of 5.0 by great location. Right in the heart of town, walking distance to most everything. Friendly, helpful staff. September 18, 2014
Rated 5.0 out of 5.0 by Great stay for the value Nice and clean. Comfortable rooms only wish they'd use better quality pillows. September 15, 2014
Rated 5.0 out of 5.0 by Always a pleasure We always attend the Seaside Wheels and Waves car show in September, and the Holiday Inn Express is the only place we'll stay. Clean and spacious rooms with a view of the river, centrally located, and the kids have come to love the "breakfast room" for the free variety of foods every morning. Pool and sauna are nice too. The place has never been a disappointment. September 15, 2014
Rated 4.0 out of 5.0 by An OK stay, but... We stayed for 5 nights, and overall we enjoyed our stay. There were ongoing plumbing problems throughout our stay, and the DVD selection is seriously lacking. Otherwise it's an OK place to stay. September 14, 2014
Rated 5.0 out of 5.0 by Very Memorable Vacation Visited Seaside and the Cannon Beach area with my 16 yr old grand daughter. Very nice clean hotel. You can tell they hired the right people to work there because every staff member we dealt with during our visit had a very positive attitude and were professional and fun! Prior to my arrival I contacted a Manager (Katie), at the hotel to ask if they had gluten free breakfast cereal and yogurt. I let her know I had severe Celiac Disease and it would be best for me to eat in the room. She asked me what type of cereal I eat and she assured me they would get some and put it in my room, along with some milk, hard boiled eggs and gluten free yogurt so that I would not encounter cross contamination. I was very pleased to see that she was able to communicate this to the hotel staff and they followed-through. By doing this, I was able to relax and have a fun holiday - no cross contamination or illness!! Because of this experience I know for sure I'd only return to this hotel whenever we visit Seaside. I"m very happy that I could focus on showing my grand daughter around and walk the beach with her and NOT worry about my food issues/illness. :) September 13, 2014
Rated 5.0 out of 5.0 by Big room Was at the beach for a friends wedding. The double king suite was very large and could easily accomodate two couples. Great central location near the river. Would stay here again when we're in Seaside for sure. September 12, 2014
Rated 4.0 out of 5.0 by Nice Hotel, Service Lacking The hotel was nice and clean, good room. We enjoyed the pool and the closeness to everything. The only negative is that the service provided by the staff was well below expectations. September 10, 2014
Rated 4.0 out of 5.0 by A nice hotel close to the beach This hotel is a walking distance to the beach. General service is good. It meets all my expectations. September 9, 2014
Rated 5.0 out of 5.0 by Good customer service, no issues with hotel Good service, room was neat and tidy everyday. Good location in comparison to downtown shops. September 8, 2014
Rated 4.0 out of 5.0 by Friendly staff service The hotel is ok. The breakfast is horrible. Hotel staff are friendly. Great location for getting around. It's quite close to the beach. September 8, 2014
Rated 3.0 out of 5.0 by good stay great location, reasonably priced, poor breakfast selection. September 5, 2014
Rated 4.0 out of 5.0 by Family Friendly We always enjoy staying at Holiday Inn Express. While our particular room could have used newer carpet - overall we had a great stay. The staff were very friendly, breakfast had a great selection, the pool was enjoyable. A very family friendly place in a great location. September 5, 2014
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