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Rated 4.3 out of 5 by 263 reviewers.
Rated 4.0 out of 5.0 by great service VERY KIND STAFF. FRIENDLY AND EFFICIENT. SHUTTLE TO AIRPORT EVERY HALF HOUR. February 3, 2014
Rated 3.0 out of 5.0 by Short Stay This Holiday Inn was about average. Nothing special except for its location being nearly midway between the airport and seaport. February 3, 2014
Rated 2.0 out of 5.0 by not a good experience - No temperature control in the room. Either it can be on continuous heat or continuous cold. Fortunately I stayed for one night. - Asked for couple of amenities in the morning but it didn't turn up in 2 hrs. So I had to go down to pick up. - no recognition for platinum member. - breakfast was good. January 28, 2014
Rated 5.0 out of 5.0 by Great night's sleep You don't stay near an airport just for fun - it's usually work or travel related. This hotel gives excellent value. The rooms are clean, the bed is comfortable, there's a selection of pillows and above all, it's quiet. I heard very little road or airplane noise. There is a friendly shuttle service that will take you to local restaurants. You get more than you pay for here! January 23, 2014
Rated 4.0 out of 5.0 by Nice Hotel It was a nice hotel and all the people were friendly. January 16, 2014
Rated 5.0 out of 5.0 by Great breakfast and wonderful staff I took the free shuttle from the airport and checked in with Crystal who was working on reception. She was friendly and very professional. The room was huge with two doubles, a comfy armchair and a desk. In the entrance area was a fridge and microwave. I ate breakfast in the morning. There was so much to choose from. I was able to print my boarding card in the business centre. I had a great stay so thank you HIE Seatac. January 15, 2014
Rated 4.0 out of 5.0 by A great hotel - great people We had 12 people from China stayed in 6 rooms for 7 days/6 nights at this hotel. Everyone feels the kindness and welcoming from everyone working at hotel. Everything had been perfect: the suite rooms, the breakfasts, the parking ... Only issue would be improved : the repeating log in to the WIFI internet was complicated and difficult fro guests from overseas. Very good experience and memories. January 13, 2014
Rated 4.0 out of 5.0 by Nice upgrade..... Very nice staff. Great breakfast. Most of my travels do not offer this service as well as The Holiday Inn Express. Thanks. I will be using this Hotel in the future! Mark Rundquist January 12, 2014
Rated 4.0 out of 5.0 by a good experience In total it is a good experience, except for the kind of "frugal" breakfast. But as I can say, what more do you expect at such a low rate.. Got upgraded to the suite and the room was really nice, so I got a good sleep to catch the flight next day. For your improvement, I suggest that you prepare more options for elite members. As I requested a bottle of oranges, the staff said the only drink they have was water.. January 8, 2014
Rated 5.0 out of 5.0 by Reliable and comfortable My husband and I always stay here when we're flying out of SEATAK. The stay is pleasant and the room prices are great. January 6, 2014
Rated 5.0 out of 5.0 by Excellent Stay The room set up was excellent. I really like the individual room thermostats. The location was perfect because it's close enough to the airport where I didn't have to deal with a lot of traffic but far away enough to where I didn't have to hear airplanes. The covered parking was a definite plus because it kept us out of the cold rain. I would recommend this hotel to everyone that is flying out of SEA-TAC and doesn't want to deal with the traffic. January 6, 2014
Rated 4.0 out of 5.0 by Hot Tub The water wasn't flowing down good. You had to wait a while for the water go down to the drain. January 5, 2014
Rated 4.0 out of 5.0 by Gr8 for the price and convienence Loved the shuttle svc. No complaints. perfect for a quick overnight to catch an early flight. Hotel staff very accommodating. Rooms clean and beds comfy! January 5, 2014
Rated 5.0 out of 5.0 by Last minute New Years Eve 2013/14 What a great place to stay! My son and I called the hotel and booked last minute so to speak. Jeff at the Hotel was great on the phone and gave a super deal considering it was New Years Eve. Room was clean and the breakfast was everything to be expected of an exceptional property! I regret that I have never booked this location before and it is at the top of my list for Seatac. A great big thanks to the staff for a great stay.... Highly recommended! January 4, 2014
Rated 4.0 out of 5.0 by Welcome overnighter After a transatlantic flight it was nice to find good service. When we phoned for the bus it arrived very quickly and to be greeted on reception by Chris was a pleasure he had us in an upgraded room and was knowledgeable of local restaurant's and offered us a lift to the local ones on the shuttle bus. We decided to take a 15 minuet walk to Sharp's which was very good. Plenty of places to eat within walking distance. In the morning shuttle drive drop us of for the hire car bus and explained how to cross the lanes to get to bus pick up point. Very good stay. January 3, 2014
Rated 5.0 out of 5.0 by Perfect for the Price We needed a place to sleep during a 14 hour lay over with our toddler and infant. The shuttle arrived quickly. The driver was extremely helpful. The front desk clerk asked me if I needed a crib set up. The breakfast was fantastic. The room was very comfortable. The hallway was a little run down, but the room was great. January 1, 2014
Rated 5.0 out of 5.0 by Made our last night in Seattle a comfy one. Please give our gratitude to Chris at the front desk. He was most helpful and very knowledgable. We loved the option of having the hotel take and pick us up at one of the local restaurants as we had turned our rental car in already. OUr experience with this hotel made our last night in Seattle a comfortable one. December 30, 2013
Rated 5.0 out of 5.0 by shuttle service to airport and area services staff was great , free shuttle service to airport , area restaurants etc , link light rail ( that will take you downtown and back ( for like $5 round trip ) we went to the famous Seattle fish market and had a great day. the room was quite , i did not here any air plane noise at all in our room and that's a plus. free parking. ( it was like $30 at the regular holiday inn near by ) but no pool or hot tub also try '13 coins' a great restaurant across from the airport. ask for a room on the street side upper floors December 17, 2013
Rated 5.0 out of 5.0 by Updated Rooms/Very Comfortable Room Rooms have been tastefully updated and room had mini-suite layout with refrigerator, separate sitting area, 2 TVs. Good shower pressure. Convenient to airport. Enjoyed my stay. December 9, 2013
Rated 5.0 out of 5.0 by Comfortable bed This is always a comfortable stop away from home where I know that I will be greeted with friendliness and get a great night's sleep! December 8, 2013
Rated 5.0 out of 5.0 by Awesome service We came to town to watch the Seahawks game and arrived at the hotel really early and they still let us check in and get settled prior to the game. The complimentary shuttle service was perfect for getting us to the transit system to get to and from the game. The next chance we get to see a game again, we plan on staying here. December 8, 2013
Rated 3.0 out of 5.0 by parking boo boo The only negative thing was that we stayed 2 nights both going and coming and thought we were supposed to recieve free parking. When we checked in to MVP they charged us for two days parking. December 3, 2013
Rated 5.0 out of 5.0 by Overall a Good place to stay I spent 3 nights and 4 days at this location. I was happy with all the staff (front desk, cleaning, even the person who left free newspapers at the door each morning) and the room. Yes, there were some Cons such as noise from flights arriving and departing nearby, but after a short while (about 30 mins for me) I didn't even notice them. The curtains were somewhat see-through, but no one was at a location where they could see through and inside your room (except maybe for the first floor) so that was also adequate. On the Pros side, breakfast was more than just continental. There were different kinds of eggs and alternated between sausage links and patties each day. Mountains of bacon were always available. Pancake's were made fresh with a self-use machine. Also cinabon-like pastries, and various types of coffee and creamers. (there was much more stuff, but I just listed what I liked most) So if you got kids, they'll be happy. The location was ideal for me. It was 5 minutes from a South Center Mall (great size mall) some indoor skydiving, enough eateries to keep a dedicated eater with enough variety for weeks. It was 30-40 minutes from Tacoma if you want to see concerts and/or want to visit Green Emerald Casino and only about 15-20 minutes from downtown Seattle. I like to keep things simple and I'm a simple and I can appreciate a great place and service when I experience it. If you're very picky, you may still find the place to a good standard. If you've been spoiled, do yourself a favor by booking a five-star hotel rather than expecting the same kind of experience for a much lower price. Recommendations for the staff: Invest in temperature controlled heater/AC. If you forget to turn off the heater, people tend to get dry or bloody noses. I'm going back to this location as often as I can, especially if I earn some free nights through the IHG rewards club. Thanks for making my stay a good one. November 29, 2013
Rated 5.0 out of 5.0 by Great nights sleep with excellent service We arrived and we were checking in under five minutes. The room was clean and comfortable. After a good nights sleep we had a delicious breakfast. I would absolutely recommend this hotel. November 28, 2013
Rated 5.0 out of 5.0 by Great Stay Very convenient to the airport and shuttle service worked very well. (They leave every half hour most of the day, starting very early.) Walked to a local restaurant (The Bull Pen) only about 2 blocks away. (Bar food, but OK.) They offer to shuttle you to other restaurants if you ask. Good breakfast (also served very early), comfortable bed/room and helpful friendly staff. November 28, 2013
Rated 4.0 out of 5.0 by A very good Room We only stayed one night, but found this Hotel to our liking. Rember that you are very close to the Seatac airport, so you will have some aircraft noise if you are trying to get to sleep early. Overall this was a good experience. November 24, 2013
Rated 5.0 out of 5.0 by Comfortable room and great staff. Checking in and out at the hotel was quick and easy. The staff had a welcoming attitude. The room I had was comfortable. The only con was the curtains covering the window: 100% thin see-through curtains and 50% or less thick curtains. If you wanted privacy, there would not be enough thick curtains to cover the entire window. November 24, 2013
Rated 4.0 out of 5.0 by Good Visit On arrival, we were upgraded to a suite, which was nice but way more room than we needed for an overnight stop between flights. The facility was neat and clean but was rather plain. Could use a little updating. The bed was comfortable and we slept well. The breakfast was good except we missed the sausage gravy to go on our biscuits. November 21, 2013
Rated 5.0 out of 5.0 by Visiting Seattle Upon arrival to the hotel found out that our room was upgraded to a suite. November 16, 2013
Rated 2.0 out of 5.0 by Friendly staff. Average stay There was absolutely no parking when we arrived at the hotel. We had just gotten off of a long flight and had to wait for the employee at the desk to get a hold of another employee to move their car so we didn't have to park overnight in the fire lane (and move our car prior to 8am the following morning). The hotel was noisy. There were people knocking on doors throughout the night, the toilet never stopped running, and construction started promptly at 5am. The breakfast options were average. Staff was friendly, but it didn't make up for the rest of our stay. November 15, 2013
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