Rated 5.0 out of 5.0 by Lebarco Great Customer Service and friendly staff
Diane at the front desk went out of her way to help me. The Managers reception was great! Will be referring the rest of our employees to stay at this property in future!
March 5, 2013
Rated 5.0 out of 5.0 by Dewey48 Friendly staff throughout my stay
I had never stayed in your facility in Sequim. The price fit the state's perdium rate, and it was located centrally to where I worked for three days. The front desk attendant, Diane, was most friendly without being gushy. She helped identify a really good restaurant for a seafood meal, and encouraged me to come to the lobby for the 'meet and greet' with other travelers. That too was a positive experience. All staff with whom I had contact were helpful and positive. A first class experience.
February 28, 2013
Rated 5.0 out of 5.0 by Bretw Another wonderful stay
I frequently stay at this Holiday Inn Express because it's' the best hotel around. It's the best Express I've stayed at. It's always clean and the staff is always friendly. Toni keeps inviting me for a beer at the Manager's' reception on Wednesdays. I'm going to have to change me schedule!
February 21, 2013
Rated 4.0 out of 5.0 by gayl Great staff, rooms
We've stayed here more than once and this place has always been terrific. Rooms are clean, comfy, with microwaves and refridgerators. Staff is friendly, and knowledgable. Breakfast is so-so, but the pool area is big, well-lit and always clean.
January 27, 2013
Rated 5.0 out of 5.0 by nana64 Best Hotel in this Beautiful Area!
This hotel is the nicest, friendliest & cleanest place in the area.
We ate at the Black Bear Diner nex door for lunch..Convenient & Very Good food.
I will be recommnding this hotel to all my friends & family..
Great Pool & Spa!
January 27, 2013
Rated 5.0 out of 5.0 by nana64 Geat guest service.
The staff was very friendly & professional.
The room was very clean & the bed was comfortable.
It was a very pleasant stay.
January 23, 2013
Rated 5.0 out of 5.0 by vostie Love the staff
We choose to stay at this hotel because of its great staff. Toni (hope I spelled this correctly) always makes us feel right at home and is extremely knowledgeable about the community.
January 20, 2013
Rated 5.0 out of 5.0 by SequimVisitor Very comfortable
Nice, new facility. Very comfy queen beds, lots of pillows. Good restaurant next door. Very satisfied. Will definitely stay here again. Only negative is the coffee could be better quality. There was real cream though!
December 17, 2012
Rated 5.0 out of 5.0 by Bret Great staff and hotel has lots of extras
I love this hotel. The staff is wonderful and always knows me by name. The beds are super comfortable. In the summer I love enjoying my morning coffee on their roof top garden. Now there is a new restaurant next door where I can order a steak and beer. This place is heaven!
December 9, 2012
Rated 5.0 out of 5.0 by Gil1 Great staff
Wonderful hotel and the staff made it even better. Friendly, helpful and informative. Great place to stay.
December 1, 2012
Rated 5.0 out of 5.0 by TJP8 Very nice Hotel
We had a Great stay.
Very nice, large and well decorated rooms.
Special mention goes to the Young lady with the happy Smile and cheerful disposition working the Breakfast Buffet on Sunday Nov 25th. Job WELL DONE to her for sure. Made a great stay even better!
November 30, 2012
Rated 3.0 out of 5.0 by Jacqueline389505 Nice hotel but smelly room
This hotel is beautiful! It has a rooftop garden, handicap accessible pool and hot tub and they serve a standard hot breakfast in the morning. The downsides were that our room smelled terrible! It smelled like terrible mildew. I've never experienced this from a Holiday Inn Express and was a little disappointed. The pool was also very cold and the hot tub was not as hot as normal but it was okay since we used that instead of the pool. They had pool toys on hand for children and board games in the lobby. Great experience just wish the pool and room were better.
November 29, 2012
Rated 5.0 out of 5.0 by ColoradoMel Service, Location & Scenery
Hotel was very convenient to major highway / roads. It also was very close to casino if you are up for gambling. Enjoyed the pool (could have been about 5-10 degrees warmer) and the hot tub. The bed was like sleeping on a cloud it rocked..
Also every time I needed something from the front desk they were VERY attentive and quick to assist which makes all the difference in tehworld. It doesn't matter how soft the bed is if you aren't treated friendly and attentively - it ruins a trip - and all of the staff and everyone I interacted with - had a smile a willingness to help and and an answer or solution to my questions.
A very good rest was located right next door - and had reasonable prices.. very much enjoyed my stay even though for work.
November 21, 2012
Rated 3.0 out of 5.0 by DuckinAZ Syrup on the iron... ruined my dress shirt
I have never submittd a review online but I had to after this experiece... I went to iron my shirt late one evening, and after I applied the iron to the shirt, it stuck to the shirt and then I looked closely to see there was a hot, sticky substance that looked like syrup stuck to the iron. My shirt was essentially ruined. I immediately called to the front desk to reort the problem. They informed me that there were no other irons available to use because the hotel was sold out. I never received any further apology or correspondence. If it weren't for the bad ironing experience, I would have loved the entire visit. By the way, the restaurant across the parking lot had horrible service. After waiting 20 minutes to be seated, we waited one hour and 15 minutes before our food was served... just a joke. For some reason, it made me think less positive thoughts of the hotel. Too bad, really... the hotel was beautiful.
November 20, 2012
Rated 4.0 out of 5.0 by LRSeattle Great home base for family vacations on the peninsula
We came for a fall weekend away with the kids (6 & 7) and had a terrific time! Everything at the HI Express is still new and fresh and clean.
The staff was welcoming, courteous and working towards continuous improvement (noticed this at breakfast - they were reorganizing the coffee area for efficiency). Tons of breakfast options; never any line. Pool and hot tub were AWESOME - we were in there about 8 times in 3 days. Restaurant options include Black Bear Diner across the parking lot (I don't think there's a meal there less than 2000 calories, but the food is good and the prices can't be beat!), and we found a great asian fusion place about 1/2 mile away - 'Ha Long Bay' I think - that was big-city-gourmet delicious (big portions, though not so big as Black Bear).
We chose the HI Express because of (1) pool, (2) breakfast, and (3) proximity to rainforest, ocean and Hurricane Ridge.
It did not disappoint. Next time we're going to bring our bikes so we can bike the Olympic Discovery trail.
November 17, 2012
Rated 5.0 out of 5.0 by arvilla Wonderful place to stay with my grandchildren.
We had a great time at the Holiday In in Sequim. The staff was helpful and very accomodating. The room was just perfect and the pool----wow----the kids swam and swam! Thank you for making our trip enjoyable. We WILL return!
November 16, 2012
Rated 5.0 out of 5.0 by BigBirdRB The staff was professional and made us feel at home.
The staff was friendly and totally professional. They made us feel welcome.
November 2, 2012
Rated 5.0 out of 5.0 by OlympicVisitor Unbelievable value!
This property is a gem. Highlights were the rooms, attention to detail, overall hotel design, pool and hot tub (extremely clean), and the rooftop garden! There are no comparable properties on the entire Olympic Peninsula.
October 26, 2012
Rated 4.0 out of 5.0 by Woen Relax in Sequim
This Holiday Inn Express is new and well thought out. Very comfortable and friendly staff. Meals are available right next door.
And dip in the pool is very refeshing.
October 5, 2012