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Rated 4.0 out of 5 by 295 reviewers.
Rated 4.0 out of 5.0 by Great staff terrible parking ,no respect for disabled bays It has to be said the parking is a major problem here.im disabled and there were 5 disabled bays I think I never got to park in one and I only saw ( in the 5 days we stayed ) one car with a disabled badge in one so I guess it could be said that no one at the hotel really cares . I did receive a parking ticket when parking on the street outside the hotel ( which I had to do for 5 days not easy when your on sticks either ) IT IS A MAJOR PROBLEM gripe over now the good bits. Friendly staff , clean comfy rooms ; a little hot) the breakfast was a circus BUT it's a big hotel and a little patience is all that's needed. The selection was good and once again the staff were helpful land kind busy as they were . I found it great being close to the station and 18 mins on the fast train to paddington .i would stay again BUT I would like some feedback about what the management were going to do about the abuse of the disabled parking August 25, 2014
Rated 4.0 out of 5.0 by Convenient for London and Legoland Cheap and cheerful hotel, Close to railway station which made it a bit noisy August 25, 2014
Rated 3.0 out of 5.0 by Ok but not brilliant I chose this hotel to stay with my son for two nights on a visit to Legoland. He has some medical issues and can get very tired so I chose the hotel on the basis it was close to the train and bus station and we wouldn't have to walk far. It was ok - fairly basic but fine for the price. However the downside was that when we came back from a very long and exhausting day at Legoland the bar staff told us they were not serving food between 7.30 and 8.30. It was just on 7.30 when we got there and I explained about my son but they refused so we had to go out again and walk into town to eat. One of the bar staff was apologetic but the other, who I asked for recommendations of somewhere to go was very indifferent and unhelpful. I feel if the hotel is aiming at families with young children (which it is) it should not close the restaurant like this, and for this reason I would not recommend it. August 25, 2014
Rated 5.0 out of 5.0 by excellent service along with clean rooms and convenience of railway station next to hotel The only complaint I would have is that the beds could have been better other than that I was very happy with our stay and would stay at this property again. August 21, 2014
Rated 5.0 out of 5.0 by friendly staff , very clean very clean hotel. staff are very friendly and will help in any way possible. parking a bit of an issue. only one complaint is that beds not very comfy and sofa bed really not comfy. overall a brilliant nights stay. August 21, 2014
Rated 5.0 out of 5.0 by Great value for great service Me and my boys had a 2 night stay on visiting London for a day in legoland. Staff were really helpful, breakfast was great and the room was big enough for what we needed it for. The hotel was also walking distance from the train station and also helped with taxis to legoland. Overall excellent service and would definitely stay again. August 21, 2014
Rated 4.0 out of 5.0 by Good experience I enjoy my stay at the holiday inn express hotel with my family. The staffs were nice and very friendly. They are always ready to help you whenever the need arises. It was a bit far to legoland than I expected because I was not driving so I have to take the bus. The room was ok but is just that the noise of the passing train do not allow us to sleep especially when you want to open the window for fresh air. Overall experience was great and I will be visiting again in future. August 19, 2014
Rated 5.0 out of 5.0 by Enjoyable Hassle Free Stay After a busy day at Legoland with a 5 and 3 year old, it was a delight to reach the hotel within 10-15 minutes, very easy to find with the sat nab. Was worried about Parkin but had a few spaces left. With two tired/hungry children we checked in within minutes (very friendly reception staff) we were able to go straight to the restaurant. Where we were able to choose from a Legoland family meal for £30. We were feed and up in our room within 45-1h. Hoping to go to Legoland next year and will defiantly be checking back in to the Holiday Inn August 18, 2014
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