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Rated 3.9 out of 5 by 484 reviewers.
Rated 4.0 out of 5.0 by Lovely comfy bed and pillows This was a really short over night stay, but the wine was chilled, the staff were friendly and the bed was VERY comfortable!! July 21, 2014
Rated 4.0 out of 5.0 by Convenient Convenient for our needs, but considering the price i paid, approx £90 a room, i was surprised that how much of an express service it really was. We had a wedding to attend, so lots of luggage etc, so our initial room was not large enough to swing a cat. Luckily the most helpful staff at reception - Aqeel - sorted out larger rooms on the 3rd floor for both rooms required. Be warned - No mini bar, no room service, and no iron in room....hoever the irnoning room was convenient, but as there was no water in the iron, and we werent allowed to use normal water, it took a few hours to request the iron water from downstairs. cleaning staff spoke little english, but were all very good. breakfast was a massive disapointment, all cheaper variations of kelloggs breakfast, so kids had to eat at my mums, as they only had option of sausages and beans ( the eggs were awful). machinery poured tea and coffee....we ddint attend our free dinner for this reason. parking is expensive, just park over the road for free on the residential roads..but so convenient with M&S there. July 21, 2014
Rated 4.0 out of 5.0 by The connection with the T5 I chose this hotel becase I thought it closed to the T5 for me to catch the early flight. We had four persons, the taxi fee altogether costed £60. It would be much cheaper if I booked a hotel near housnslow with the taxi fee. It would also have been more flexible to enjoy the night London rather than to catch the time to stay at an airport hotel that is expensive for staying and transportations. As an airport hotel, the serving time of the breakfast should have been much earlier to meet the clients' requirement, despite a breakfast pack can be collected. July 21, 2014
Rated 5.0 out of 5.0 by Nice hotel for business trips Close the Heathrow airport, but far enough not the be disturbed by departing planes. The rooms are very nice. The only thing I did not like is the breakfast. As a person coming from the Balkans I'm used to lots of salads and vegetables. At breakfast there weren't even tomatoes and cucumbers... That's not big deal of course and not a reason to bypass your stay at Holiday Inn Express T5. July 21, 2014
Rated 5.0 out of 5.0 by Great place to lay your head Don't be put off my the rather awkward parking, this is a great place to stay. Friendly staff, comfortable room, great wifi and a business man's dream of a hotel. Suited me down to the ground. July 18, 2014
Rated 4.0 out of 5.0 by Good budget stay Good budget hotel for an overnight stay next T5 area. July 17, 2014
Rated 3.0 out of 5.0 Plainly average Reception staff were friendly, but restaurant staff were rude, lazy and completely indifferent to their customers. Room was recently refurbished, but the carpet did not fit properly, and the shower was a bit dusty. TV was really tiresome. If you wanted to watch TV, you had to scroll through 4 or 5 menu options (each option seems to land on a pay channel or service, not the free content). This had to be done each time the TV was switched on. Free Wifi was slow. Parking was expensive. July 13, 2014
Rated 5.0 out of 5.0 by accessible bathroom best ever! The accessible bathroom was terrific! Best I have ever seen and used! Very useful and attractive! Green paint on grab bars...shower seat attached to wall...small sink near toilet...everything solidly attached...WOW! Is Holiday Inn Express renovating all their accessible bathrooms? July 9, 2014
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