Rated 4.0 out of 5 by 742
Rated 4.0 out of 5.0 by teejaytanyablue HIE London Heathrow T5
Check in was excellent, the black shiny polished tiles when you enter gave the impression of grandeur which was a nice feeling.
However the rooms were quite small and cramped for a double and sofa bed, with near to no storage facility available.
Breakfast was served too early and finished too early which added stress to my family that really came to London on vacation to relax.
The housekeeper showed up at the crack of dawn when we were still asleep!! There really wasn't any chance for us to sleep in considering that we wake up early everyday to go to work
April 22, 2015
Rated 4.0 out of 5.0 by Alistair B Good hotel - ideal for T5.
Good hotel that was much quieter than I expected on arrival as it's located on quite a busy road. However, my room was at the back and I heard no road noise at all. To be honest, the sound proofing must be good as I heard very little aircraft noise even although it's 3 miles from T5.
Hotel is well served by bus directly from T5 - £9 return and only takes 7 minutes. The return (which goes via Marriot takes about 15 mins). Avoid taxi from T5 as they wanted £35 each way!
Would certainly use again for proximity to T5.
April 20, 2015
Rated 5.0 out of 5.0 by SomersetGuy Friendly Staff
In a busy Hotel the Staff must be complimented for their service and friendliness
April 19, 2015