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Rated 4.4 out of 5 by 95 reviewers.
Rated 4.0 out of 5.0 Comfortable beds BUT Comfortable beds But it was pretty pricey and the room was kinda small October 31, 2014
Rated 5.0 out of 5.0 by Clean and Friendly location Upon arriving at the hotel I was greeted by a friendly receptionist named Julie. She made the stay more comfortable at this location. The hotel is super clean and breakfast was great!!! October 30, 2014
Rated 5.0 out of 5.0 by Overall Wonderful Experience I could not have planned for my stay at this HIE to be any better. I gave it an excellent review because the facility earned it! The staff was like visiting with family. I was amazed at the friendliness of all the employees I came in contact regardless of job title! They earned a 10-Plus!! October 26, 2014
Rated 5.0 out of 5.0 by Great Service and Staff. Enjoyed My Stay A Great Place to Stay when visiting the area. If near area, I would choose this place to stay every time. Thanks so Much Holiday Inn Express Hotel & Suites in Smyrna!!!! October 22, 2014
Rated 5.0 out of 5.0 by Great Service I got to Nashville early on Sunday morning and Mark let me check-in before the 3:00 p.m. check-in time and i was able to relax for the day, thanks Mark! October 16, 2014
Rated 4.0 out of 5.0 by Comfortable and Quiet Bed was comfortable. All the facilities worked great. The room was very clean, The breakfast was slightly better than standard hotel breakfasts. October 15, 2014
Rated 5.0 out of 5.0 by Good experience I have stayed at Holiday Inn Express before but this one in Smyrna was one of the best. October 7, 2014
Rated 5.0 out of 5.0 by The beds were very comfortable pool was great. My wife and granddaughter really enjoyed our stay. The room was very clean and the king size bed was very comfortable We all really enjoyed the indoor pool. We recommend this hotel and will stay there again when in the area. September 25, 2014
Rated 5.0 out of 5.0 by Very Comfortable and Great Location The hotel was a very comfortable hotel. Lots of tv channels, comfortable bed, and very friendly staff. September 23, 2014
Rated 5.0 out of 5.0 by Awesome room Very impressed with everything! Highly recommend this hotel September 23, 2014
Rated 4.0 out of 5.0 by Good Location Hotel was well kept and ;located near the freeway. Good for business purposes. September 16, 2014
Rated 5.0 out of 5.0 Great stay at Holiday Inn Express in Smyrna This Inn was clean and updated. The staff was friendly and helpful. The room was clean and comfortable and it was very quiet. We would certainly stay again. September 13, 2014
Rated 5.0 out of 5.0 by Excellent Overnight Stay Cleanliness and comfort were my top concern and you've exceeded both! The hotel was in like new condition. Free internet and free quick breakfast so we could get on the road again were a plus! THANKS~ September 2, 2014
Rated 4.0 out of 5.0 by Able to relax and enjoy vacation This was our first stay at your hotel, as we usually stay with our daughter and son-in-law when we visit. This time we opted to stay at your hotel to give them more space as they have just welcomed their first child into their family. It was wonderful to be able to come back to our King Suite each night and enjoy some time together and to let them enjoy their evenings with the new baby. We so enjoyed relaxing in our spacious room, having coffee whenever we wanted, and breakfast made for us each morning was a treat! As a rewards member, my request of a suite and on the upper floor were met happily and Eric was wonderful, as he gave us a great deal on the room when he found out we would be there an entire week. Thank you! Will definitely stay with you again. September 1, 2014
Rated 5.0 out of 5.0 by Very nice! We arrived quite late in the evening and the woman at the front desk was very pleasant as well as efficient. She got us right into our room and gave me all the info we needed for our stay. The hotel must either brand new, extremely well taken care of or both. It was so nice both inside and out. Comfortable bed, nice amenities, great location. Would not hesitate to stay here again! August 30, 2014
Rated 4.0 out of 5.0 by Holiday Inn My stay here was good overall as usual. The staff was great, room was clean, etc. The wifi has worked more consistently recently but I could've just been lucky enough to not be in a room with troubled reception. The location being a con is only because outside of 3 restaurants all the food/shopping establishments are about two miles away or more so if you don't have personal transportation it will be a nice TN summertime walk because of the shuttle weekend hours. The actual area where the hotel is located is easily accessible and safe feeling. August 29, 2014
Rated 5.0 out of 5.0 by Good Stay for Good Pay Not much bad I can say about this place... clean, friendly, comfortable, great location, and its priced well. We had a Soccer tournament about 10 mins away all weekend and there are plenty of restaurants and groceries around. August 25, 2014
Rated 5.0 out of 5.0 by great hotel more shuttles more places to eat please and very quiet great breakfast very clean August 19, 2014
Rated 5.0 out of 5.0 by Excellent Couldn't ask for better. great breakfast, friendly staff, good location with easy access, and very comfortable beds. August 12, 2014
Rated 5.0 out of 5.0 by Bed The Bed was too hard for my taste. I would prefer it to be a bit softer so that my back would not hurt. August 11, 2014
Rated 5.0 out of 5.0 by Friendly and Great Service Great Place to Stay! The staff were friendly and cared. Enjoyed the Clean and Comfortable room. Enjoyed Breakfast in the morning. August 5, 2014
Rated 5.0 out of 5.0 by Perfect place to stay Their drivers Edwin and Adam were great. Picked me up from the airport, told me about local restaurants and even drove me their after I dropped my luggage off in my room. Shuttled me back and forth to business meetings. The hotel was clean and neat. There was always plenty of food for breakfast (they had someone constantly restocking and cleaning the dining area). All of the staff were very helpful and friendly. July 22, 2014
Rated 2.0 out of 5.0 by Looking My husband and I have been staying at this Holiday Inn for many years now. I have started noticing that the points earned per stay are really low. They used to let you spin for extra points when you registered, but recently took that away. We now have to stay over 20 nights to get a free stay when we are traveling. That is difficult to accept. We do not want a credit card as we have one. This hotel is clean and we have had good experiences there but we will be shopping around now. July 22, 2014
Rated 5.0 out of 5.0 by Great hotel overall Great hotel. Professional, friendly and excellent staff. Bed and rooms clean and comfortable. Easy check in, and fast check out. July 21, 2014
Rated 4.0 out of 5.0 by good value I like staying @ holiday inn express because I know what to expect. The rooms/beds are comfortable and clean. This room had damage to the coffee table and the wood in the bathroom. These didn't effect the comfort of the room. July 17, 2014
Rated 5.0 out of 5.0 by Retiree gathering. Staff was truly outstanding in helping with lots of big and little details for our gathering. July 16, 2014
Rated 5.0 out of 5.0 by Would return Good accommodations. Clean room. Would not hesitate to stay there again. July 5, 2014
Rated 3.0 out of 5.0 by amentities breakfast buffet empty items, cin rolls were cold, AC could not run just fan, Hot tub not available, July 3, 2014
Rated 3.0 out of 5.0 by Comfortable Bed but no pool and poor breakfast I am an Elite IHG member and enjoy staying at the Holiday Inn. However, upon arrival at this location I was totally disappointed. The room was excellent as always. I always stay in an Executive King Suite. However, when desiring to retire to the indoor pool it was cold. The A/C was on and nobody knew when it would be usable. Then in the morning the breakfast bar was incomplete. No milk, yogurt, and the muffin tray was empty. I asked when will we have more milk and muffins. Nobody knew the answer. I was told they were still frozen. If your planning a short stay and do no swimming and fasting breakfast this is the place for you June 30, 2014
Rated 3.0 out of 5.0 by Avoid if you're planning on swimming; otherwise ok The hotel was an average Holiday Inn Express that I have come to expect except the pool area. My wife and I always take the evening to unwind at the pool. THIS pool was freezing cold even though the website says "heated indoor". The thermometer in the pool had a temperature of 68-70 degrees. One of the other guests commented that they had communicated with the front desk about the temperature and they were told "it was the normal temperature". The hottub was warm, but incredibly small, and had a green algea-color to it. If you want a bed to sleep, it's ok, but if you want to use the pool, find another hotel. June 25, 2014
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