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Rated 4.4 out of 5 by 93 reviewers.
Rated 3.0 out of 5.0 by Usually a great place to stay I have stayed at this property multiple times. Usually everything is wonderful. This time we were placed in a room right next to the elevator and the ice machine. Unfortunately, it was difficult to sleep the second night we were there because of the noise from people talking and getting ice. (Those guests must have cleaned out the ice machine!) It was rather loud for quite a while. From our room, you could hear the "ding" of the elevator announcing its arrival. Because I have had several other positive stays, I will try it again, but I will double check the location of my room before I settle in. Also, when our room was serviced the second day, it was not up to the usual great standards. I am hopeful for a better experience next time! August 10, 2013
Rated 2.0 out of 5.0 by none No refrigerator in room. Was told that I could get one on the second day but didn't get it. There was no fruit available on the breakfast line and no one around to request any. On our last day there was very little on the breakfast line, no eggs, no pancake mixings, only 2 or 3 cinnamon rolls and it was 7:15 a.m. Generally my stay in HI has been pleasant but did not enjoy this stay. August 9, 2013
Rated 5.0 out of 5.0 by Our welcome set the tone of the stay! After driving all day and being delayed by 2 hours, we were just tired of being in the car. We spotted the HIE from the highway and pulled in. Even though there were people waiting in line, a pizza delivery person, and the phone ringing at the front desk, Shaniqwa was the ultimate professional! She took her time with each customer and was not rattled by interruptions. Since we didn't have reservations, it took her a few minutes to find us a room, but she was very thorough and made sure we were able to get what we needed. After checking in to our room, we went to the pool. The water was a little cold, and there were a lot of people in it, but the area was clean and well maintained. The large room was very clean and even smelled good! The bed was comfortable and had great pillows. We slept well and we were not disappointed when we went down for coffee and breakfast. The breakfast area was crowded, but nothing ran out while we were there. The tables and food areas were all clean. I'm glad we stopped when we did! It was an oasis in the desert! August 1, 2013
Rated 5.0 out of 5.0 by Excellent Staff Had a late check in and the staff was very easy to deal with. July 30, 2013
Rated 4.0 out of 5.0 by Good value We diverted to this hotel while en route to a camping trip in the pouring tain at 10:30 at night. The desk agent was able to get us into a room with 2 doubles and a sofabed (important because my wife and I had our daughter and her boyfriend with us). Very nice property, clean and comfortable. July 27, 2013
Rated 5.0 out of 5.0 by Large,clean room Great bed Quiet atmosphere Excellent Staff I was recognized as a Priority Gold member on arrival. The Desk Clerk was extremely gracious and gave me a rewards bag. Our room was large and clean and had a great mattress on the King size bed. The breakfast bar was excellent with eggs,sausage patties and links, orange/apple/cranberry juice, pancakes, hot sweet rolls, HOT coffee and various food items. July 5, 2013
Rated 5.0 out of 5.0 by Guest Friendly,Very clean,Good Breakfast selection,Great Bed This was our 2nd stay at this facility and we were just as pleased as the first time. I was greeted as a Priority Gold Member. Our room was clean and spacious. We went to the weekly Managers meal and had pizza and wings.(nice touch) I would recommend this location to family or friends. July 2, 2013
Rated 4.0 out of 5.0 by Breakfast The breakfast was out and ready. However the beverages were locked up and no coffeed, juice, or any liquid could be obtained. No one could find the key to unlock it. No attendant was there for breakfast and no one knew who had the key, We had to leave without the breakfast. July 1, 2013
Rated 4.0 out of 5.0 by Very pleasent place to stay The hotel was clean bright and inviting,very confortable room. The staff was very accommidating,pleasent and had a very welcoming smile.Would defineitly stay there again. June 22, 2013
Rated 5.0 out of 5.0 by We'd stay again A very pleasant experience. The hotel was very clean, front desk very nice, beds very comfortable and breakfast really good. The carpeting in the room & halls looks brand-new. This is the second Holiday Inn Express we have stayed at in the past 6 months and would highly recommend this hotel as well as the other one in Gainesville, GA. A plus is also that they do not allow pets! June 20, 2013
Rated 3.0 out of 5.0 by thank you I was in Spartaburg for a week and my experience was good. I think if you can change the breakfast services will be so good ( All the time is the same!). April 23, 2013
Rated 5.0 out of 5.0 by Guest Services My stay at Holiday Inn Express was very rewarding and relaxing... I felt like I was at home during my stay.... I will stay at this Hotel anytime I'm in the Spartanburg, SC area... Thank You for your 1st class treatment Guest Services!!! April 22, 2013
Rated 5.0 out of 5.0 by Convenient location, clean and comfortable!! This is a wonderful place to spend a few nights. The staff is friendly and helpful. The only thing I would recommend is putting maybe a bell on the desk, as it seems sometimes you stand there before someone shows up....and I think it is just cause no one knows you are there, as they can't see you around the partition. April 2, 2013
Rated 5.0 out of 5.0 by Half way home when I pull in to this hotel I use this hotel for my stop off when I head home to check on my Dad that is in his late 80's. I can leave Atlanta after work and drive for three hours and stop and get a good nights sleep. The property is quiet and never crowded. The Property is also in good shape and very well kept. IT is also at the end of the development so the only traffic is intended for the hotel property. There is a Qtrip on the same exit which has the cheapest gas around so it makes for a convenient fill up in the morning. The lady on the night desk always gives me my Priority Club welcome package. March 7, 2013
Rated 5.0 out of 5.0 by Great service This particular Holiday Inn Express is one of my favorite hotels to stay at. The great service I receive when I walk in makes me feel like I'm home. This hotel has an indoor pool which makes relaxing very easy. February 14, 2013
Rated 5.0 out of 5.0 by Very clean hotel and friendly staff I was very satisfied with the stay, although for only one night. Hotel was very good situated, clean and the staff was realy friendly. February 5, 2013
Rated 5.0 out of 5.0 by Friendly Staff & Comfortable Bed Our daughter attends a nearby college and this hotel will be the ONLY hotel we stay in while visiting her. The hotel is always clean, the staff is always helpful and cheerful. The beds are comfortable and spacious. The breakfast is great. The only downside are the biscuits and gravy. This southern girl is very picky. January 7, 2013
Rated 5.0 out of 5.0 by Overall guest experience One of the most pleasant stays that we have had in any of the HIE properties. Bright and cheerful decor. Decor 2nd only to the HIE property in Holbrook, AZ. Many Thanks, Stix December 3, 2012
Rated 5.0 out of 5.0 by Always A Pleasure I often stay at this hotel when I visit my family in Spartanburg......It is a very good location with 10-15 min to the mall.........many different fast food restaurants around and a grocery store down the street.....I always enjoy myself and the staff when I visit....They are always very accomodating and friendly.... November 27, 2012
Rated 4.0 out of 5.0 by Comfortable room, great service Stopped while traveling. Front desk was great. Up graded us to a suite with a fold out couch instead of a king room with a roll away. Hotel is convenient for travelers, lives up to the HI Express image, and was very comfortable. Breakfast was the usual fare, but did offer options. November 26, 2012
Rated 5.0 out of 5.0 by Great Service The staff was very helpful and friendly. The property and rooms were very clean and smelled great. Good environment for young children. I was very satisfied with my stay. November 18, 2012
Rated 2.0 out of 5.0 by Overuse of Air Freshener If you have allergies or are sensitive to smells - STAY AWAY! This property goes nuts with the air fresheners. The room I was in had debris under the sofa, the cushions were worn and torn and had lots of crumbs. November 3, 2012
Rated 4.0 out of 5.0 by Service with a smile! Friendly check in, comfortable rooms, attentive staff and free breakfast! October 26, 2012
Rated 4.0 out of 5.0 by Good Stopping place on the way to MArtinsville, VA I leave North Atlanta after work and drive to this Holiday Inn property as it is a good stopping place when I am headed to Martinsville to visit my Father. This property is fairly new and appears to be lightly used. Their is also a QT across the main connector road for a quick fill up and a cup of coffee in the morning. Staff always has my Priority Club gift waiting for me. October 23, 2012
Rated 5.0 out of 5.0 by My regular hotel in Spartanburg For the last 4 years, this has been my preferred place to stay in Spartanburg. The property was only 6 months old the first time I stayed there and I can't say it shows any signs of wear, it is maintained so well. October 19, 2012
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