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Rated 4.6 out of 5 by 529 reviewers.
Rated 5.0 out of 5.0 by Great Hotel The Holiday Inn Express Spokane was a very convenient, comfortable hotel near the downtown area. The staff were all very attentive and the hotel was immaculate. It is certainly the nicest HI Express I've stayed in. Additional value added services include a complimentary shuttle and a few happy hours during the week. October 1, 2015
Rated 4.0 out of 5.0 by Comfortable stay Nice place to stay. Very easy access to downtown. Shuttle service is accommodating. Nice selection for breakfast. October 1, 2015
Rated 5.0 out of 5.0 by Great Stay Overall Great stay overall. Hotel staff were very friendly, helpful, and helped get me a cab for 4 am the next day. The hotel had a local massage business on site that evening that offered a hand and foot massage service -small fee of course. Hotel was clean, no dust, AC worked great, dark shades. Definitely the place to stay. September 30, 2015
Rated 4.0 out of 5.0 by extremely comfortable bed. the new hotel has real character and liked the overall design. It is one of the nicest we have stayed at in the post couple of years. September 30, 2015
Rated 5.0 out of 5.0 by My favorite HI Express Always enjoy my stay at the Spokane HI Express-downtown. Staff is attentive and friendly, rooms are clean and up to date. Outside hang space is unparalleled. September 29, 2015
Rated 4.0 out of 5.0 by Excellent staff, some mediocre breakfast items Not much to add, except a warning about the breakfast items. While everything else was of good quality throughout the facility, some of the breakfast items were inedible, and that's coming from someone who is not a picky eater. I should have chosen real food: hard-boiled eggs instead of the scrambled ones, who truly tasted of powder; bagels instead of the greasy, translucently-thin bacon; yogurt instead of the mystery-meat sausages; juice or water instead of the thin brew pretending to be coffee. Wonderful place, and I'll be back, but I must make more careful choices around the breakfast area. My fault, not theirs. September 29, 2015
Rated 5.0 out of 5.0 by Excellent staff Front desk staff, van driver and breakfast bar staff were exceptional. September 28, 2015
Rated 3.0 out of 5.0 by String of bad luck it seems My stay at the Holiday Inn Express in Spokane, WA was good overall but also disappointing. I seem to have some bad luck lately with my stays at Holiday Inn and hopefully the next one will be much better. The room I was in had an issue with the heating and cooling unit where it didn't work properly. It shut off constantly and the room would be come very hot. I had a tough time sleeping. Each time they had the maintenance person check it out, they reset it and said it was fixed. The problem was that it took about 15 minutes to shut back down and now work properly and it may have had something to do with the temp gauge not working being right. In any case, it was never fully corrected and made for an uncomfortable sleep. On two of the nights, I wound up opening my window and it helped to cool it down. The staff was nice and responsive but the issue was never fixed. In case anyone stays here, it was room 210. They couldn't move me as it sold out on the nights I was there. Hope this was helpful. September 28, 2015
  • 2015-10-04T12:11:18.632-05:00
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