Rated 4.1 out of 5 by 410
Rated 4.0 out of 5.0 by FrankP708 This Motel was under remodeling while I was there for a convention.
I would have rated this Motel higher if my room was not directly below the pounding sounds of construction equipment directly above my room. I have stayed here a few times in the past with no problem. This Motel should be fine once the remodeling is done.
I was hoping the staff could move me away from the noise but the place was booked.
November 20, 2015
Rated 5.0 out of 5.0 by yellowbookjohn am well taken care of
I stay at the Holiday Inn Express in Springfield because of the staffing, I can get a room anywhere but the staff remembers me when I get there. They will do anything for anyone at anytime. This past week has been hectic with remodeling and the staff did not show the wear and tear it takes to handle all the mess and the customers. I am a district manager and I have trained many restaurant managers and wish I had a staff like the one here.
November 12, 2015
Rated 3.0 out of 5.0 by Rmack1272 Little Noisy
Great hotel...have stayed here before. New rooms are great. Being there during the renovation made it a bit loud.
November 8, 2015
Rated 5.0 out of 5.0 by Itzdapitz56 Very nice stay
Despite the fact that the hotel was undergoing a major renovation, the room was quiet and clean. The hotel will even be better after the upgrade is finished. We'll be back to see it when it's finished.
October 31, 2015
Rated 1.0 out of 5.0 by chelechevelle Less than ideal
Although I understand renovations are underway and the hotel may change in appearance a lot in the next year, during our stay it was very run down and unmaintained inside. The desk clerk can make all the difference in setting the tone for your stay. Unfortunately, the clerk on duty had inappropriate humor and was hard to follow because he seemed to be kidding all the time. However, he did accommodate our requests.
October 28, 2015
Rated 4.0 out of 5.0 by queenjudy Comfortable room and generally good service
Two night stay--first night, excellent
Second night--uncontrolled teens creating problems in halls, knocking on doors, yelling, swearing, till at least 2 am
security called 4 times by sister in next room
Did not solve the problem
October 28, 2015
Rated 4.0 out of 5.0 by regulartraveler15 great service
Helpful staff, nice rooms, easy to locate and access
October 27, 2015
Rated 3.0 out of 5.0 by Saluki Boomer Southern Ill World
It is a mistake to think that your guests will get a good experience when you have this much construction underway and you remain open. It is our humble opinion that you should have closed the hotel during this period.
October 25, 2015