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Rated 4.0 out of 5 by 145 reviewers.
Rated 5.0 out of 5.0 by Excellent Holiday Inn Express in Springfield, VA If you are in the Springfield, VA/DC area...stay here! Hotel is close to the attractions in DC but far enough away to have a quiet night. It is clean, comfortable and the staff will go above and beyond for you. August 23, 2014
Rated 4.0 out of 5.0 by Nice furnishings and bed size This hotel was one of the few in the area that offers 2 Queen size beds which is we needed for our teenagers. The array of breakfast offerings were surprisingly good. They even have a 1 minute pancake machine that only requires a touch of a button. The hotel room was a little smaller than expected. August 22, 2014
Rated 5.0 out of 5.0 by Favorite DC area motel They are quick, clean, convenient and priced reasonably. I use this Holiday Inn as my "go to" place any time I visit DC. August 21, 2014
Rated 5.0 out of 5.0 by Reasonably priced and comfortable. The hotel location was convenient to a major highway. The free shuttle was a good connection to use the METRO. There is a nice shopping mall area nearby. August 19, 2014
Rated 5.0 out of 5.0 Great stay Overall had a great stay. The wireless connection was a bit spotty, but this could of been the result of my laptop. August 18, 2014
Rated 1.0 out of 5.0 by Nice Hotel with incompetent staff The check in process was terrible at this location. The staff were confused and could not figure out my reservation. It took fifteen minutes to check in. Also I had called days before to request a crib in my room but the staff had no information on this. I had planned to stay at this hotel on my way back thru this area but ended up canceling after getting frustrated with the staff. As I was checking out I was trying to confirm the info on my next reservation a week later. The woman at the desk could not even read the computer system properly. I had a reservation with two rooms under one reservation and she insisted I only had one room booked. She turned the computer to show it to me and I had to explain how to read it to her. Also there was no recognition what so ever of my platinum status at the hotel. I have never had that happen at any other location. The staff seem to be confused and it was very unorganized. I was disappointed with my experience at this location. August 16, 2014
Rated 3.0 out of 5.0 by Mediocre Nice room upgrade at check-in ; dated room furnishings. The breakfast space was too small for the number of people and the food was only average.,.. I keep hoping for local touches of creativity and flair to the corporate fare!!! poor drainage in a/c unit lead to musty smell in room!! Lousy shuttle experience here!!!! If you have time constraints, best not to rely on provided shuttle service...And I hate the pillows!!!! lol August 14, 2014
Rated 4.0 out of 5.0 by Hallways and elevators as playgrounds The nights I stayed at HIE in Springfield, VA...there were children that were playing in the hallways, and elevators even late at night. Needless to say, I can't sleep early hearing playing children... August 14, 2014
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