Rated 4.0 out of 5 by 147
Rated 5.0 out of 5.0 by jdino91xc Excellent hotel
Everything was perfect, staff incredibly friendly, rooms/facility was clean. One of the best HIE properties I've been to in quite a while. Only minor complaint was the shuttle ended fairly early. They were great and brought us to the Metro, and the driver was extremely helpful to us out-of-towners. My only complaint was that we went to an evening ballgame, and by the time it ended and we rode the Metro back, the shuttle was done for the evening. Not too much of a problem, because taxis were available, but extended shuttle hours on the weekend would have been nice. No problems, overall, though, and we're very happy with our stay.
August 27, 2014
Rated 4.0 out of 5.0 by henkh Nice room at good location
We had a very pleasant stay at this hotel. Room is good. Airco did not react correct on the temperature set. We had to set it lower. But then it worked ok. Lots of shops and restaurants in the neighbourhood.
August 26, 2014
Rated 5.0 out of 5.0 by PLK712 Excellent Holiday Inn Express in Springfield, VA
If you are in the Springfield, VA/DC area...stay here!
Hotel is close to the attractions in DC but far enough away to have a quiet night. It is clean, comfortable and the staff will go above and beyond for you.
August 23, 2014
Rated 4.0 out of 5.0 by Kathy99999 Nice furnishings and bed size
This hotel was one of the few in the area that offers 2 Queen size beds which is we needed for our teenagers. The array of breakfast offerings were surprisingly good. They even have a 1 minute pancake machine that only requires a touch of a button. The hotel room was a little smaller than expected.
August 22, 2014
Rated 5.0 out of 5.0 by Paul in Richmond Favorite DC area motel
They are quick, clean, convenient and priced reasonably. I use this Holiday Inn as my "go to" place any time I visit DC.
August 21, 2014
Rated 5.0 out of 5.0 by NotGoodEnough Reasonably priced and comfortable.
The hotel location was convenient to a major highway. The free shuttle was a good connection to use the METRO. There is a nice shopping mall area nearby.
August 19, 2014
Rated 5.0 out of 5.0 Great stay
Overall had a great stay. The wireless connection was a bit spotty, but this could of been the result of my laptop.
August 18, 2014
Rated 1.0 out of 5.0 by Rach52 Nice Hotel with incompetent staff
The check in process was terrible at this location. The staff were confused and could not figure out my reservation. It took fifteen minutes to check in. Also I had called days before to request a crib in my room but the staff had no information on this. I had planned to stay at this hotel on my way back thru this area but ended up canceling after getting frustrated with the staff. As I was checking out I was trying to confirm the info on my next reservation a week later. The woman at the desk could not even read the computer system properly. I had a reservation with two rooms under one reservation and she insisted I only had one room booked. She turned the computer to show it to me and I had to explain how to read it to her. Also there was no recognition what so ever of my platinum status at the hotel. I have never had that happen at any other location. The staff seem to be confused and it was very unorganized. I was disappointed with my experience at this location.
August 16, 2014