Rated 3.9 out of 5 by 156
Rated 4.0 out of 5.0 by TPO1 Overall good, need education on food allergies
The hotel itself is fine. The only issue I had was with determining the ingredients in the breakfast items. My five-year-old son is allergic to peanuts and tree nuts, so we obviously avoid them. However, it is difficult to avoid them if there are no ingredients listed for the available fields. When I asked for the information, I was told there was none available for the cinnamon rolls, but was provided the bag of bagels for review. It would have been nice to have other options.
July 1, 2015
Rated 4.0 out of 5.0 by EdGJ Great Staff
The staff at this hotel was very accommodating and courteous. We were greeted upon arrival, our reservations and checking were correct and the staff was helpful recommending a good local restaurant. We had no problem sleeping and getting a good nights rest. Checkout was without problems and the receipt was correct. Unfortunately the hotel was under reservation. WE would stay here again whenever we are in this area.
June 29, 2015
Rated 2.0 out of 5.0 by tg1955 poor housekeeping
i accept the mess during construction,but bags of food in the hallway for more than 24 hrs is poor housekeeping.there were other messes that could of been handled better
June 22, 2015
Rated 5.0 out of 5.0 by Arthur 24 Good Hotel and Location
We spent two nights at this hotel when visiting the Island and had an enjoyable stay.
The hotel is located on a quiet street with good access to all areas of the island.
The hotel staff was very friendly and the breakfast had many choices of both hot and cold items.
Overall value, location and quality of the hotel was very good.
June 22, 2015
Rated 4.0 out of 5.0 by Ken76 Making progress
This hotel is undergoing some serious reconstruction and currently has some problems. Our room was fortunately one that had recently been completed and was very nice. It was clean, well furnished and relatively quiet. The staff was pleasant on the most part. It still has some serious problems that need to be corrected though; The breakfast room is too small to accommodate everyone and was far from clean. Some food choices were not restocked as they ran out, the staff in this area seemed indifferent and inefficient. The housekeeping staff was pleasant and helpful even though it was obvious that there were too few to accomplish their tasks efficiently. Some rooms were not done until after 4:00 PM. There was absolutely no shade in the pool area until late in the day, a few tables with umbrellas could have made a difference in the 90 degree plus heat. It may be a nice place to stay after the remodeling. New involved management would also help. Particularly if they don't hide in the back room during the day.
June 20, 2015
Rated 5.0 out of 5.0 by Restedmamma First Family Trip
This trip was our fist night away from home with our 9 month old daughter. Being first time parents there were several things we left at home not knowing they would be need. One of those things included a pack and play. Our daughter has been in here crib since 8 weeks and the excitement of sleeping with mom and dad was more than we anticipated ha. Needless to say our fist night was a little restless, however the second day, much to our surprise, house keeping noticed our baby things and had a crib waiting in our room when we arrived back from our first beach trip. Ah the crib..the life savior. We are truly thankful to the observant house keepers and the much needed night of rest they provided :) That combined with the fabulous breakfast selection (my husband is still raving about the cinnamon rolls) made our first family getaway both memorable and enjoyable! Thank you for providing a quality hotel experience!
June 18, 2015
Rated 4.0 out of 5.0 by Conference15 Renovation
The hotel was in the process of renovating and had pictures in the lobby to show what the finished project would look like. They did the best they could to minimize the impact on customers, but it did take away from the overall feeling of cleanliness in the common areas.
June 15, 2015
Rated 4.0 out of 5.0 by Patran enjoyed out stay
Everything was above average. I was surprized by an additional $10 for bed rental. Other than that the stay was superb.
June 13, 2015