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Rated 3.6 out of 5 by 193 reviewers.
Rated 3.0 out of 5.0 So-So hotel room -- thought it was a little pricey This was our third choice for a hotel since the other ones were booked. The hotel was going under renovations. But they were on their last week of renovations. The hotel room was so-so. Nothing really special. There was no refrigerator in the room. It did have a safe though which is always nice. There was no artwork on the wall. Perhaps that was because of the ongoing renovations. I'm not sure we'd stay here again. October 6, 2015
Rated 2.0 out of 5.0 by Locked out of our Room We were told the renovations would be completed by the time of our arrival. The painters were in the hallway working when we went to the wedding so we had to go around them. When we got back our key cards would no longer work. The girl at the desk made 2 new sets which would not work either so she had to find the housekeeping master key to let us in the room. Then we were stuck in the room for the remainder of the evening. Also, there was not enough parking due to the repaving of the parking lot. So we had to park next door some of the time. September 30, 2015
Rated 1.0 out of 5.0 by Worst Hotel Expereince This is by far the worst hotel stay I've ever experienced. I paid an inflated price for the room while the hotel was being renovated. This may be a nice place to stay after everything is complete, but in the meantime, I would avoid this place. September 30, 2015
Rated 5.0 out of 5.0 by shrimp festival getaway good stay as as last years so we decided again to stay here. glad to see upgrades and staff excellent as before. location was perfect and central to island activities. September 28, 2015
Rated 1.0 out of 5.0 by Wait until they have finished remodeling!!! This has been one of my favorite hotels to stay at in the HIE chain, but not this trip. I booked two points nights for this stay and thought I'd have a pleasant relaxing stay! It didn't happen! Construction workers were all over the place trying to finish up and leave both days I was there. Breakfast was located off the hotel site in another hotel owned by the owner of this hotel. You couldn't even get coffee at the HIE. The room smelled like fresh paint and epoxy used for attaching the baseboard in the halls as they were finishing up painting. Work began early and finished late at the hotel. The clothes dolly was being used by the construction workers and unavailable. For recognition of my platinum membership they finally found a bottled water where it had been moved because of construction. This stay was definitely not worth the 15,000 points per night charged and some re-crediting of points to my account should occur. I was told that this would happen at the hotel, but it has yet happened. Wait to stay! September 25, 2015
Rated 3.0 out of 5.0 by UNDER CONSTRUCTION Made some last minute reservations and upon arrival found the hotel to be under construction-remodeling. Much of the common areas not available including the breakfast area but still full fare for lodging. Was directed to walk to another hotel for breakfast. This construction was not conveyed to the customer when reservation was made. That's not cool. September 23, 2015
Rated 1.0 out of 5.0 by Disappointed When I make a reservation, I expect to be told when the hotel is under renovation. September 23, 2015
Rated 1.0 out of 5.0 by Disappointed We stayed at this property two years ago and were very happy with the stay. We loved the staff suggestions they gave us back then. We invited a friend to come with us and said how much we liked the hotel. We get there and the hotel is under renovation. Not just a little cleaning up either. The paint fumes, workmen everywhere and dust was horrible. We cannot believe management did not warn us they were renovating when we called for the reservation. It took everything I had not to complain to the staff. It was not their fault, but that of management. Then we found out that the owner owns another hotel right next to the Holiday Inn Express. We could have had the option to go elsewhere had we known. Next time we go to St. Simons, we won't trust this hotel. September 20, 2015
  • 2015-10-07T11:52:44.532-05:00
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