Rated 4.4 out of 5 by 225
Rated 5.0 out of 5.0 by Piratey Princess Fantastic place to stay
We chose to stay here purely based on price as it was the cheapest we could find that was near Alton Towers and we couldn't of made a better choice. The hotel is only 20 mins drive from Alton Towers so after a tiring day at the theme park we were ready to drop. The staff were so friendly and check in was really quick so we went from car park to room within 10 minutes. The room was lovely and the beds really comfy with choice of firm or soft pillows. We had rest and got ready and had a pleasant meal in the adjacent Harvester. We realized we had left our toothpaste at home and were delighted to find out that the hotel will supply you with little things like toothpast, brushes etc for free. in the morning we went down to the express breakfast which was perfect, as we are veggies the continental breakfast with scrambled egg and beans were perfect. Again the staff were brilliant and made check out a breeze - we will definitely be staying again!
September 12, 2014
Rated 5.0 out of 5.0 by UncleFronk Superior experience than expected
Having recently experienced other similar travel hotels the experience here was better on all fronts, and the inclusive facilities (breakfast and wifi) made the overall cost equivalent but the experience here was much better on all accounts. Holiday Inn Express will be the first port of call in future trips, based on this experience
September 8, 2014
Rated 5.0 out of 5.0 by Mapple Great Nights Sleep
My family and I stayed at the Holiday Inn Express, Stoke on Trent.
The hotel staff were very friendly and polite.
Room was very comfortable and quiet and we all had a great nights sleep.
Breakfast was good, with several hot foods available, which I wasn't expecting from a Holiday Inn Express.
I would recommend this hotel to others.
September 8, 2014
Rated 5.0 out of 5.0 by Ryan 92 Pleasant Staff and very clean Hotel
Staff couldnt have done more for you, breakfast was really good with plenty of tables and sitting even when it was busy. The room was spot on and loads and loads of parking too, it's ideally situated for an Alton Towers weekend away. Me and my girlfriend were both very happy and would stay there again for certain :D
September 6, 2014
Rated 1.0 out of 5.0 by rewl Poor experience
The air conditioning made the room cold and could not be adjusted.
The water in the shower and wash basin was only lukewarm.
The desk light did not work.
There was no bacon at breakfast.
It was incredibly bad value for money.
September 4, 2014
Rated 5.0 out of 5.0 by NellieW Perfect end to great night
I stayed here because I was attending a retirement party. from initial check in the staff were helpful and courteous and even helped the taxi driver with directions to the party venue!! After the party had a couple of drinks in hotel bar and staff were helped me to choose a really good malt whisky to finish night off. after great nights sleep had super breakfast before setting off back home. All in all a great experience.
September 3, 2014
Rated 5.0 out of 5.0 by otie attentive staff in a very nice hotel
On arrival I was pleased with the looks of the hotel and was more than happy to find the interior matched up.I would definitely stay here again as it is a cheaper alternative for visiting Alton Towers and also clean and relaxing.
September 3, 2014
Rated 5.0 out of 5.0 by alcraw Comfortable, clean and welcoming
A handy stopover en route to Alton Towers and actually wish we had stayed here for the duration of our trip rather than one night. Comfortable and spacious room for family of 4 at a reasonable price and a very tasty breakfast buffet. I never sleep well in hotel rooms so sleep is never going to get a 10/10. The mattresses and pillows were very comfortable. However the duvet/covers were very noisy! Any time one of us moved they made a strange swishing noise - a sign they were good clean, starched covers but not so good with two restless children tossing and turning all night. Not a major issue though and we would still stay again.
September 2, 2014