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Rated 4.4 out of 5 by 333 reviewers.
Rated 4.0 out of 5.0 by Changed my opinion of the express brand Good location and excellent staff. Room and food ok for what you pay. Will return again if in the area. March 24, 2015
Rated 3.0 out of 5.0 Good for Business trip in Stoke Hotel has small rooms,but it has coffee-tea facilities,flatscreen tv and hairdryer in room which is good. Staff in the reception were very friendly. Breakfast is a bit poor but OK. No restaurant in the hotel but you have quick microwave pastries and some sandwiches. Overall experience was good. March 24, 2015
Rated 2.0 out of 5.0 by cold room room was very cold ------ had to sleep wearing a jumper March 17, 2015
Rated 5.0 out of 5.0 by Good value with brilliant staff In some ways one hotel in a chain is much the same as any other - a temporary bed and food if required. Stoke stands head and shoulders above" run of the mill" because of the excellent staff and their can do / how can we make your stay better style of customer service. Thank you. It was a refreshing change from the bland and uninterested service and really appreciated. March 16, 2015
Rated 3.0 out of 5.0 by Comfortable Bed - Apalling Breakfast The hotel and rooms are good, the breakfast however was appalling - I wouldn't even bother with it March 16, 2015
Rated 3.0 out of 5.0 by Hôtel à proximité du satde de Stoke on Trent L'hôtel comporte de nombreuses chambres et un parking surveillé, l'enregistrement des véhicules est obligatoire. March 15, 2015
Rated 4.0 out of 5.0 by Very nice HIX This is our second stay at this hotel. Very well appointed and friendly, helpful staff March 13, 2015
Rated 5.0 out of 5.0 by Great service After a problem with our Hotel on Saturday night woke up to no water.!!!!!!!! Due at a Lunch reception at Stoke -on -Trent rang the Holiday inn Express to see if we could arrive early for our Sunday night stay. Rushed down the motorway to arrive at 11.00am. They had said yes and therefore we were able to shower etc before leaving for our Lunch function. Great service whilst we were in the hotel Very good staff nothing too much. Thank you very much for your help. March 13, 2015
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