Rated 4.4 out of 5 by 349
Rated 5.0 out of 5.0 by lbyrne1992 A great hotel
The staff at this hotel always go above and beyond to ensure I am comfortable throughout my stay. A big thanks to all of the team, especially Gareth, Sian, Toby and Jessica who were particularly helpful.
April 16, 2015
Rated 5.0 out of 5.0 by doneworking driving break
Was made very welcome on arrival, staff were concerned with my difficulty in walking and were very helpful,could not fault service or quality of facilities and service given.
April 14, 2015
Rated 5.0 out of 5.0 by Devon/Essex boy Pleasantly surprised
After staying in other companies this type, I was pleasantly surprised by the cleanliness bedroom size and facilities
breakfast was good and staff were all very friendly, the only downside is that they do not do an evening meal,which I would assume be of similar standard as we encountered at the
Holiday Inn Express in Stoke on Trent. Will definately stay again and try out other hotels in the group.
April 12, 2015
Rated 4.0 out of 5.0 by very cold customer cold room
very nice staff. good overall. have stayed before. will stay again. BUT hotel REALLY REALLY needs to get the heating sorted
April 11, 2015
Rated 5.0 out of 5.0 by Wackers What an experience !
I was tired when I arrived at the Hoiday Inn Epress at Stoke on Trent, having driven many miles, but the ladies on reception were great. They cheered me up and we chatted for a few minutes. So many thanks Julia,Jessica and Demi.
April 10, 2015
Rated 5.0 out of 5.0 by kma1976 Staff. Breakfast. Bed
The staff at the holiday inn express where lovely, came across very friendly. Breakfast was fine, not much in the way of hot choice but we all eat well. We have stayed in this hotel before and have never had a bad night sleep but this time the bed was uncomfortable and the pillows where hard.
April 9, 2015
Rated 4.0 out of 5.0 by victory vision Mr vision
Very impressed the moment we arrived staff friendly and chatty took a bit by suprise at breakfast with all the kids but as your staff explained its Alton Towers drop off but never the lees very enjoyable staf excelent .
April 9, 2015
Rated 5.0 out of 5.0 by johnmuaythai My stay
I really loved the bed and the room, whil it got a little noisy during the night, 3am, not enough for me to get upset about.
the staff were brilliant.
April 7, 2015