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Rated 4.4 out of 5 by 298 reviewers.
Rated 5.0 out of 5.0 by City stay nice stay, good access to main routes. stoke has plenty to do and see, its gone through major changes in the last 20 years and all for the better. its also nicely placed for many other city and attractions. January 21, 2015
Rated 5.0 out of 5.0 by Best night's sleep in months Pleasant experience from start to finish. The staff couldn't be more helpful, a friendly meet and greet. The room was spotless, and probably had the best night’s sleep in ages. Good range of drinks at the bar. Plenty of choice for breakfast. What more could you want! Both my partner and myself were very impressed. A big thank you to all the staff. January 19, 2015
Rated 5.0 out of 5.0 by Quality Hotel at a Good Price Highly recommended. Hotel is comfortable and well appointed. Staff were responsive and genuinely friendly/caring. Location ideal for road network or access to Stoke. January 14, 2015
Rated 5.0 out of 5.0 by Great Value for Money Good value for money, convenient location for a weekend stay at a family birthday. Would stay here again. January 13, 2015
Rated 3.0 out of 5.0 by The room always feels cold! What is it about this place - the room always feels cold! No heaters, just an air con unit which seems to blow out very cool air even when set the the maximum temperature of 25 degrees? I've experienced this on my last 3 stays, and it must be a common problem as they do advertise that 'heaters are available from reception'. January 13, 2015
Rated 4.0 out of 5.0 by convenient, clean and good value Overall my stay was as usual with Holiday Inn Express; clean comfortable rooms and reasonable facilities, although I was a bit annoyed that the receptionist (who could see I was waiting to check in) finished her conversation with someone in the back office before serving me. I did note that on check out when a receptionist didn't spot me waiting a manager in the lobby drew her attention to me. January 6, 2015
Rated 4.0 out of 5.0 by Value for money and helpful friendly staff We have stayed at this hotel many times now as we have family in the area. We have always been made to feel very welcome by the reception staff who are always friendly and helpful. The rooms are always clean and we think the breakfast is good value for money with plenty of choices. The location is central for exploring the area and surrounding attractions such as Alton Towers. We think that overall it is very good value for money and there is also a Harvester pub restaurant next door which is also very convenient and you can have a drink without worrying about who is going to drive ! January 5, 2015
Rated 5.0 out of 5.0 by Quiet and pleasant visit It was unusual spending New Year's Eve in a hotel but at least it was one of our favourites. Reception staff made us feel really welcome and were always cheerful and courteous. No trays at breakfast was a minor irritation although I believe you can request one. A sign informing guests of this would be helpful. Very restful night and new flat screen tv's are a great improvement. January 5, 2015
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