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Rated 4.3 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by Great Staff, Clean, Comfortable and Quiet Will return to this Hotel when I am visiting relatives again. Arrived late and tired. Plus got lost on the way. When we arrived there was a wonderful young woman who checked us in. She was warm and friendly even though she was at the end of her shift. Hotel room was quiet, very clean and very accommodating. Even the maids are thoughtful and helpful. I hope they all get a raise, because it's well deserved. What a gem of a place to stay. Good value for the money. I actually joined their program after my stay and will look for these hotels wherever I travel. September 9, 2013
Rated 3.0 out of 5.0 by Satisfacory Fairly small hotel. Decent pool area. Spa was super hot (too hot). Good breakfast. Many choices and kept things filled. Room was clean. A little disappointed that a 1 King Suite did not have a separate bedroom from the rest of the room (separated by an archway with a half-wall). Could hear people/TV's in adjacent rooms a little too easy. Especially late at night/early in the morning. Game room was awful. There were 3 video games and 2 of them were broken. Why bother. Staff was very friendly and attentive. Hotel is really close to Camelback Mountain and the center of Stroudsburg has many shops and places to eat which are minutes from the hotel. September 6, 2013
Rated 4.0 out of 5.0 by Clean hotel, good location Pros: 1. clean hotel as well as room 2. Location is really good; easy access to highways, no pets allowed, non-smoking. 3. Every room has micro wave and refrigerator. 4. Front desk personals are help full (see cons also) Cons: 1.When i called to request for late check-out, the front desk personal asked me to call back tomorrow morning as maintenance staff takes that decision. Front desk personal supposed to be responsible for requests not the maintenance staff. 2. Front desk personals needs some brush up the professional way of communication. As soon as i entered the room, i found that restroom lock was not working. When room change needed due to restroom lock issue, i was worried if i get an other room or not the way front desk personal communicated. Finally i got another room. 3. Breakfast arrangement is too congested so that customers need to wait for best time to access food. I would suggest disperse the stations instead of same row. Overall it was a good experience. I would recommend this property. September 5, 2013
Rated 5.0 out of 5.0 by Enjoyable experience This has been by far the best Holiday Inn Express we have stayed at. Although we were only there for an overnight visit the accommodations were excellent. The room was spacious and very comfortable to stay in. Our continental breakfast of eggs and cheese were not the best that we have had at the Holiday Inn Express. There were other food choices available. Nice to have a hot egg in the morning, this was not the case this particular morning. We will not be deterred from staying at future Holiday Inn Express Hotels September 1, 2013
Rated 5.0 out of 5.0 GREAT! It was great. The location was wonderful. The room was spacious and clean. Much better than other holiday inn's i've stayed in. September 1, 2013
Rated 1.0 out of 5.0 by Pool & Breakfast Very Poor 1. Excellent staff. 2. There was so much chlorine in the pool that my wife became sick and it ruined the entire vacation. 3. The breakfast is poor and it did not compare to other Holiday Inns. 4. The room was cramped and over priced. August 30, 2013
Rated 5.0 out of 5.0 by Wonderful Getaway! Came here to stay for an extended weekend with my sisters for a long-awaited getaway. The staff embraced us like we were part of their family! Everyone was willing to provide us with everything we asked for (e.g., directions, restaurant suggestions, etc.). My room was spacious and extremely comfortable. The decor is fabulous. I only wish there were more vegetarian options for breakfast. August 29, 2013
Rated 5.0 out of 5.0 by Excellent Stay Absolutely great stay. Hotel and room were immaculate. Very modern decor. They provide free breakfast an overall decent variety. The breakfast area gets very busy, go early. I would definitely visit again. August 27, 2013
Rated 3.0 out of 5.0 by Breakfast Breakfast was a mess. Garbage was overflowing in both garbage cans. Constant line. Ran out of milk, hot water, forks etc. At 9:28, workers ran out to quickly take things away. At one point, I ran down 4 flights of stairs and was too late. The cinnamon buns were gone and the juice was already off. My husband refused to go with me after the first day. Stayed there because of the breakfast. As a rewards member, I was extremely disappointed. August 26, 2013
Rated 4.0 out of 5.0 by Good 1st Time Visit We picked this place to stay as we are big fans of Holiday Inn Expresses and Suites as they have rooms that fit our family of 5 with no issues. This hotel was easy to find and with it being newer it looked great. The fitness room could use another treadmill but everything worked out. The kids loved the pool and played in there for an hr before bed The morning breakfast was a hit with the kids as they could get pancakes and sausages. CONS Our bathroom still had someone elses hair in the corners and behind the toilet. I brought this up to the front desk staff this morning and she said that this info would be passed onto the head of housekeeping.....No sorry here is a few bucks off the room Other con was the lady at the breakfast, someone asked her how long for the scrabbled eggs and her comment was when they are done cooking nothing she can do to make them cook faster. Maybe she was having a bad day....It looked disorganized in that little kitchen with cut up boxes on the floor and people having to step over them to get to the oven...I wouldn't have seen this if the door was shut.... ALL and ALL yes we would stay here have to take the good with the bad and the good far out exceeds the bad in this case August 26, 2013
Rated 5.0 out of 5.0 by Very Impressed Wow we were really impressed with quite a few things at our one night stay at the Holiday Inn location. (Attending a wedding at Mountain Springs resort in Reeders PA) Everything was extremely clean; room bath crisp sheets high quality bedding. Loved the room décor very modern, clean lines. Ours was done in dark woods and apple green. Very matchy matchy. Loved it. King bed and huge headboard that was larger than the bed and that wood was carried out in all the other furniture. Large sitting around with full couch coffee table and chairs. Small kitchenette coffee glasses. The most comfy (apple Green) chair for tv watching. Loved it all. Only downside was you couldn't have the bathroom light on unless the fan was on with it. No biggie. Asked for some extra shampoo it came within 5 minutes. You know those tiny tony bottle.... I was great smelling -White citrus by bath and body works. Was going to go out to breakfast as we wanted more than just a muffin but when we saw what was offered downstairs we stayed. So many choices. Hot eggs, sausage pancakes biscuits bagels everything..... All juices, coffee cakes cereal you really couldn't ask for more!! Would recommend it highly. August 26, 2013
Rated 5.0 out of 5.0 by Very nice hotel, would stay again and again! Had 2 queen bed suite, very nice, comfortable, relaxing... will be back again and again! August 23, 2013
Rated 5.0 out of 5.0 by Nicest in stroudsburg We have been staying in the Poconos for many years, this has been by far the cleanest, nicest place to stay in the area besides the all inclusive resort. Great experience, helpful staff, great price! Will def stay there again! August 20, 2013
Rated 5.0 out of 5.0 by Comfy bed Clean and comfortable especially the bed. Updated. Great stay. A little noisy but I think that was mostly due to rude neighbors and their ignorance and inability to control their children from running around and slamming doors. I had 2 kids with me but they weren't running up and down and slamming the bathroom and hallway door. Otherwise perfect! August 20, 2013
Rated 5.0 out of 5.0 by Very clean and comfortable Everything was great except for the unorganized breakfast (needed more employees) the food kept running out thee poor employees were running around like crazy they needed help August 19, 2013
Rated 3.0 out of 5.0 by Beds were comfortable Bathroom not clean enough. Staff at desk not so friendly. Breakfast- always running out of things. Fire alarm goes off at 7:30 in the morning. So the staff never told us what was going on. I had to call front desk to find out if we should be getting out. Breakfast was bad that day everyone was up and down there. Pool was not clean hair all over the floor. Always had to ask for towels and never enough. Very Very disappointed. Pillows on bed five of them had hair all over them. August 19, 2013
Rated 5.0 out of 5.0 by Great night Once again we walked into your hotel and Katie greeted us with a big smile and a wonderful greeting! Even though we are walking into a building we feel like we are walking into a friends home. August 17, 2013
Rated 4.0 out of 5.0 by A Great Place to Stay with Friendly Service This was our third time staying at the Stroudsburg Holiday Inn and each time the room was very comfortable and clean and the staff was very friendly and helpful. One minor thing this time: the equipment in the fitness room needs some attention. The video screens and the audio didn't work, and it looks like one of the treadmills was missing. This stood out for us because we remembered from previous visits that the equipment was in good working order and we were looking forward to using it. Otherwise, this place is great. The pool is nice and the rooms are very comfortable. August 16, 2013
Rated 2.0 out of 5.0 by Bathroom floor covered with 12"+ long black hairs & dead beetles Upon checking into the Holiday Inn Express in Stroudsburg, we found our room to be very clean with the exception of the bathroom floor, which was covered with long back human hair. We cleaned up the hair and had to wipe up the floor of the bathroom ourselves. The floor itself was dirty (in addition to the hair) and there were dead beetles under the sink vanity. It was as though the bathroom floor had been neglected for a very long time. We complained and were given a night for free, but the next day, we found MORE of the same long black hair in the bathroom again. I can only think that the housekeeper must have chosen our room to brush & fix her hair on a daily basis. Gross. August 16, 2013
Rated 5.0 out of 5.0 by wonderful stay !!! My family recently spent a night at the Stroudsburg-Poconos Holiday Inn Express. The staff was very nice and informative. Always pleasurable. The room was very clean and large. My daughter's enjoyed the pool. It was a little green from the chlorine but that did not stop them from having fun! Overall, we enjoyed our stay and will return when we are in the area. August 15, 2013
Rated 5.0 out of 5.0 by Great place to stay This hotel was great! Very comfortable room. Staff was very helpful. My wife and I had a very nice time. August 14, 2013
Rated 4.0 out of 5.0 by Wish I knew about different rooms, but I love this place anyway. Love this place for Nascar race days/nights. Clean, convenient, nice pool, parking, decor. Last time I booked a king bed room and it was big, with a nice kitchenette area with a nice fridge, sink, cupboard, etc. and a couch. This time I tried a double bedded room, and it was noticeably smaller and had a small hidden fridge and microwave, no couch. Bummer. Then found out I paid $1.00 less than the larger room., The "suite". Double bummer. BUT, I love the decor, bed comfortable, bathroom great, breakfast convenient, breakfast room is so nice - best I've seen. Will probably stay next race day, but will get the king room again. Saturday prices quite high, but I guess that's normal these days. No recognition of IHG membership. August 11, 2013
Rated 4.0 out of 5.0 by Great staff & stay We had a great stay over Nascar weekend. Staff was great during breakfast, friendly & always refilling as needed. Rooms were very well cared for & girls at front desk took care of all our needs & enquiries. We would visit again from Toronto! August 11, 2013
Rated 5.0 out of 5.0 HELPED US OUT OF A JAM This hotel really came thru for us!!! We had walked into what we thought was a resort to find a musty room with a lumpy bed and an AC unit that didn't work on a Pocono race weekend. Desperate to find a place to sleep, we found the Holiday Inn Express in Stroudsburg on iMaps. The hotel manager worked her magic and got us into a king jacuzzi suite, showed us the room and was so friendly! Very nice new property that I would go it of my way to stay! Breakfast could use a little improvement, but the pancake machine is awesome. GREAT STAFF! August 11, 2013
Rated 5.0 out of 5.0 by Nice Hotel I had never been to Stroudsburg, PA prior to my visit. As a result, I wasn't sure what to expect. This hotel is one of the more newer hotels in the area and is very clean. In addition, the staff were friendly and helpful, and recognized priority club members. August 8, 2013
Rated 5.0 out of 5.0 by The place to stay in or around Stroudsburg! Clean, spacious and comfortable rooms. Breakfast was a suprise, not your typical fare and well worth venturing downstairs early. August 8, 2013
Rated 5.0 out of 5.0 by Beautiful accomdations Our room was much more than we expected. It was absolutely beautiful and the decor was top notch. We wished we would have had more time to spend in our room than we did but we were in the area for a family reunion. The staff was helpful and the continental breakfast had a great selection. August 5, 2013
Rated 5.0 out of 5.0 by Enjoyable time We found the accommodations very comfortable. We enjoyed breakfast and the pool as well as the hot tub. August 4, 2013
Rated 5.0 out of 5.0 by relaxed climate Best place to relaxe, very clean, pool was great, breakfast even better, and strip mall not to far August 4, 2013
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