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Rated 4.0 out of 5 by 107 reviewers.
Rated 5.0 out of 5.0 Friendly Staff Greeted by the staff at all times. The hotel was a little noisy due to proximity to I 95 and the truckers and their rigs moving out of the parking lot a 6AM, otherwise a great hotel for the money March 1, 2015
Rated 5.0 out of 5.0 by Comfy pillows always Convenient location to a wonderful Italian restaurant, and Dunkin Donuts (for fab coffee) We try to choose HIE because of the comfort of knowing they are well maintained. This one is no exception. February 26, 2015
Rated 5.0 out of 5.0 by Very nice staff Always feel comfortable doing my stay thanks to your night staff. Very accommodating. February 26, 2015
Rated 4.0 out of 5.0 by good hotel, front desk can be difficult. I love this hotel for convenience and cleanliness. It is a beautiful facility. My only complaint is that I dealt with a manager/staff member who was very rude during the booking process as well as the day of our stay. He did not want to answer questions over the phone. There is another lady who works the front desk who is lovely. I suggest you deal with her. February 25, 2015
Rated 5.0 out of 5.0 by Great hotel Wasn't a planned stop, booked last minute was very surprised how nice the property is. After a full day of diving wasn't up to the drive back to Tampa, so used app to find a close hotel February 20, 2015
Rated 5.0 out of 5.0 by Can't ask for more. Great night staff I’ve stayed here several times in the past year or so. The best thing going here is Rich at the front desk. (Pretty sure I got the name correct…he works the night shift.) He’s fast, very policy, doesn’t mind sharing a conversation if he’s not busy, and is helpful on the local area. On my way in from I-95 I called to get the name and phone number of the great little Italian restaurant that shares the Holiday Inn parking lot; he had it handy and gave it to me on the phone. I travel 150+ days a year and folks like Rich make my life on the road a lot easier. This is a classic Holiday Inn Express. If you stay at them, you know what to expect. It’s nice when they deliver on the brand. The hotel was clean, the bed was comfortable, and the /C worked like a gem. Breakfast…well, if you stay at these places you know what you’ll get. If you are looking for a huge breakfast buffet, you have the wrong chain! It’s 100 yards off I-95 and like I said, the Italian joint next door is amazing. In fact, I changed hotels from a Holiday Inn a few miles away to eat there. One suggestion: Lamps on the night stand by the bed should have at least one electrical outlet. Many have two. It’s a “pet peeve” of mine when they don’t. Minor issue though…. Kudos to the management, and Rich. For a road warrior like me, the night was very pleasant. February 16, 2015
Rated 3.0 out of 5.0 by Comfortable bed and great evening service staff. Evening staff was very helpful and had good dining recommendations. Day staff not so helpful and held conversations with others discussing you in a foreign language which is very inconsiderate. February 9, 2015
Rated 4.0 out of 5.0 by Thank You Harri Over all a very good experience, we were there for three days. A clean modern hotel with excellent staff. Our reservations were a bit crossed up, mostly my fault, and Harri at the desk made sure everything came out perfect. The breakfast did not have as many choices as the other HIX's we have been at, but it was still quite alright. The hotel was difficult to see from any distance down the road, would better signage help that? February 6, 2015
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