Rated 4.5 out of 5 by 109
Rated 5.0 out of 5.0 by jgnickname Great stay with a convenient location.
We visited the area for a family funeral in a nearby town. The accommodations were superior. The bed was extremely comfortable. The bathroom was clean and towels were sufficient in number. I truly enjoyed my stay and would definitely consider returning and or recommending this property to a friend.
February 24, 2015
Rated 5.0 out of 5.0 by Medical person Pleasantly surprised
I had not stayed in a Holiday Inn in many years and found my experience most enjoyable
February 22, 2015
Rated 5.0 out of 5.0 Comfortable bed and great service
Everything is great here...quiet and easy to get into. Parking seemed a little cramped, but not overly difficult. the only issue we had was that we had was our room faced East and the sun came right in through the window. Unfortunately the heavy curtains would not close all the way to allow for blocking the sun.
Everything else was awesome..VERY clean, staff VERY courteous and QUIET Even with kids in the hotel.
February 18, 2015
Rated 4.0 out of 5.0 by Asplundh123 Nicest option in this small town
This hotel is clean and safe and about the same as any other Holiday Inn Express: adequate, but nothing special. If you book via various online services you can get it for much cheaper than via Holiday Inn's direct website. It's less than 100 yards from restaurants (Wendys, Subway, Ruby Tuesday, Japanese, Mexican) which is convenient.
January 25, 2015
Rated 5.0 out of 5.0 by Jake111 Comfortable bed and good service
Great place to stay. Good service and confortable.
January 3, 2015
Rated 5.0 out of 5.0 by Cookie Lou Area of opportunity for improvement
I was greatly inconvenienced by the billing of my stay. From what I understand from your staff member, this is not an isolated incidence. Using a debit card often presents this type of problem. I am confused as to why this isn't explained at check-in. I am usually a very patient and understanding person but this experience was too much.
January 2, 2015
Rated 5.0 out of 5.0 by CliffyGP Everything was up to standard and then some!
My wife, kids, and I traveled to Suffolk, VA to visit with family for the Holidays. We stayed 3 nights so I could work some that Friday. The staff from check-in, to breakfast, to housekeeping was all 1st class. The rooms were very nice, clean and cozy. Our little ones who never sleep well in hotels had all great night's sleep. Breakfast was nice variety...although our little boy wants to make sure the pancake machine is working for his next visit! :) We'll definitely stay at the hotel again the next time we are in the area and I would highly recommend this property for any type of traveler to the Suffolk and surrounding areas.
December 27, 2014
Rated 2.0 out of 5.0 by suffolkvisitor Better Options Elsewhere
There are too many hotel options in the Suffolk area to limit yourself to choosing this hotel. The rooms are dated - even though there was an attempt at a refresh at some point. The front desk staff are not adept at providing customer service beyond pleasantly greeting guests. They need more and/or better training.
December 22, 2014