Rated 4.5 out of 5 by 191
Rated 2.0 out of 5.0 by eddie413 Holiday Inn Express Suffolk
This hotel was nice and conveniently located in Suffolk. Unfortunately, I have marked this hotel low because of the staff member in the front desk who did not treat me like a Platinum member. Staff member was aware that I am an IHG Platinum member; however, staff member did not offer complimentary upgrade, provide information regarding amenity point option, thank me for being an IHG member, nor provided information about breakfast. I have been an IHG member for three years now; however, my stay in Virginia at this location and at the VA Oceanfront Holiday Inn Express have been the only two locations that have not treated me like and IHG member. Hopefully that business practice in recognizing IHG members could be improved in the future.
January 26, 2016
Rated 5.0 out of 5.0 by GetLostZ Wonderful Hotel...Everything looked brand new
This was one of the nicest Holiday Inn Express Hotels that I've ever stayed at.
January 25, 2016
Rated 5.0 out of 5.0 by s1ranger was great
very friendly people and helpful
very good please to relax after work
January 24, 2016
Rated 5.0 out of 5.0 by mstoops Great stay!
Pleasant short stay for quick business trip. Place was clean and comfortable. A few restaurants close-by within walking distance. Overall nice experience.
January 22, 2016
Rated 4.0 out of 5.0 by PDSSfive O Good Stay
I really had a wonderful stay and the room was very spacious and clean. The staff on first shift was ok but that morning the front desk person was not friendly
January 19, 2016
Rated 4.0 out of 5.0 by Harrisonburger Great staff, excellent variety for breakfast
The bed was very comfortable, staff was very attentive. No problem connecting to the internet or finding my favorite tv channels. Only bad thing about the room were the lights that were by the swimming pool, curtains didn't block the light.
January 11, 2016
Rated 5.0 out of 5.0 by wpscott1 Excellent experience at this facility
Excellent experience with the staff and facility. Experienced minor issue with HVAC regulation.
January 4, 2016
Rated 5.0 out of 5.0 by Wyocboy Great place to stay.
We travel to Suffolk often and this hotel is always our first choice.
January 2, 2016