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Rated 3.6 out of 5 by 206 reviewers.
Rated 4.0 out of 5.0 by Great View For the price, not sure where you are going to get a better view! The pool area and the breakfast area overall Tampa Bay. When I checked in to stay for 3 nights and being a priority Club member I would have hoped I would had been given a bay view room but hotel was full. I was not offered to change rooms the next day to get a room with a view either. An associate of mine checked in the next night and was given a bay view room, that was extremely disappointing. Trying to understand why the priority club doesn't provide a bit more in the way of service at this location. November 14, 2012
Rated 4.0 out of 5.0 by Clean and Friendly Clean rooms, accomodating staff with a good mini breakfast buffet accompanied by a very attentive lady overseeing it. November 14, 2012
Rated 5.0 out of 5.0 by Great customer care The welcome was efficient and friendly and the staff very knowledgeable and helpful. In the morning the lady supplying the breakfast did a great job. November 13, 2012
Rated 5.0 out of 5.0 by Comfortable beds I would stay here again, wonderful place. We had to leave at 5 am to catch a flight, before breakfast was served and we were given a muffin, fruit and something to drink. I thought it was very thoughtful. November 11, 2012
Rated 2.0 out of 5.0 by Problems Coming and Going First thing when I got to my room I found that the deadbolt wouldn't go into the hole in the door jamb. Called the desk and they had maintenance come up to take a look. They spent about a half hour to 45 minutes filing away at the hole, trying different latches, and finally got it to where it would work. They were nice guys and were determined to get it fixed right away. I used this facility last year for it's convenience to the airport and the free shuttle. I got the package where you stay a night and you can leave your car there for up to two weeks. Well, when I returned from my trip and went to my car, I saw that some careless individual had dented and marked my car with white paint from opening a door too wide and damaging my front fender. Of course the front desk said they're not responsible for damage to cars left on their property. The manager came out and took some pictures with his cell phone camera and wrote down my info on some scrap paper saying he would write up an incident report. Never heard back from anyone, nor do I expect to. One thing very noticeable about the parking spaces on this property is that they're not as wide as ordinary parking spaces you find everywhere else. So if you're OK with a good possibility of getting your car dinged up, then have at it. I asked if they had security cameras so that maybe we could see who did the damage, but was told they only have them inside, not outside. November 4, 2012
Rated 3.0 out of 5.0 by ray l got to our room and it had a smell.room 110.went to the front desk . was given another room 315 . handicap .sorry to say this not the greatest either. and too top it off check out time is 1100.am we got to bed later from busch gardens and your ROOM SERVICE LADY WAS KNOCKING AT OUR DOOR AT 845 AM TOO !!!!! CLEAN THE ROOM TOO ME AND MY WIFE WERE NOT HAPPY.RAY L November 3, 2012
Rated 5.0 out of 5.0 by Overall Great Experience I came to FL to have surgery at the Laser Spine Institute, so was looking for somewhere close / on Rocky Point, something not too expensive and with amenities such as breakfast. The room was very comfortable, breakfast was amazing (large variety and hot foods) the staff went above and beyond accommodating my needs (need of shuttle service from airport - even let me ride to airport to get my daughter who was to care for me the day of & after surgery), shuttle service from surgery center to hotel, they kept ice packs in the freezer for me. We will be staying at this hotel next time we come to Tampa. October 29, 2012
Rated 4.0 out of 5.0 by Super friendly front desk greeters My girls and I greatly enjoyed our stay at this Holiday Inn Express. The folks at the front desk area were so kind and helpful with changes that needed to be made with our booking. One kind young man even offered to loan me his phone charger when I discovered I had left mine behind at our previous hotel. Great variety of breakfast choices and a fantastic location! Easy to get out to the Causeway for early morning walks... easy to get over to the Clearwater Beach on Hwy 60... easy to get on and off of I-275.... easy to swing over to St. Petersburg, etc... I only wish I had requested a room overlooking the Tampa Bay! October 26, 2012
Rated 5.0 out of 5.0 by Good memories A very injoyable stay,and covenient to the Lazer Spine Institute. October 25, 2012
Rated 5.0 out of 5.0 by Always our choice We stay here the last night of our vacations always, great hotel, shuttle to Tampa airport means we turn in our rental car the night before and shuttle to airport for early flight. The hotel is located on beautiful bay with excellent restaurant right next door. Prices are the best of the whole vacation!! Beds and bedding to die for, love, love, love. October 22, 2012
Rated 5.0 out of 5.0 by Excellent as always! We have stayed four consecutive years at this motel and it is always clean, comfortable and the staff is very helpful and courteous. I would highly recommend!! October 22, 2012
Rated 5.0 out of 5.0 by Clean affordable Comfort I appreciate someone taking time to make sure our room was sanitary, clean and ready when we had to fly in at midnight on a Friday visiting family there. We then went down to Auburndale for a 40th High School Reunion. When we had finished our visit we even decided to come back and stay the night with you again before leaving Florida so we could be well rested and it worked. Thank you so much October 17, 2012
Rated 5.0 out of 5.0 by One night stay We were only here for one night, but the service and staff were excellent. Made us feel like we were part of the family. Will definately recommend this property and wil stay again. October 14, 2012
Rated 5.0 out of 5.0 by Beautiful room with great view The room was spacious with every amenity needed. It overlooked the bay and the causeway. Gorgeous! The hotel was very clean and staff was attentive. October 12, 2012
Rated 5.0 out of 5.0 by Cruisin! Party of (4) with (2) rooms booked the Cruise package, staying prior to cruise and after cruise with included transit to and from airport and to and from the Cruise terminal. No problems, No issues. Rooms were clean and ready quickly even though we showed up early. Front desk staff were very helpful and friendly. Bahama Breeze Restaurant next door, walked over and had a great dinner/drinks/watched a little College football action came back and got rested. Good Breakfast buffet, coffee was not that good,but the hostess is fantastic. I will stay here again and recommend this hotel. October 12, 2012
Rated 5.0 out of 5.0 by Great, friendly service very friendly and helpful staff wonderful hostess taking care of the breakfast the best HI Express I have stayed in. October 9, 2012
Rated 1.0 out of 5.0 by Nice place but had issues. Pleasant hotel, pretty location, conveniently located and comfortable room. However, my issue had to do with a request I made well in advance - I have severe environmental allergies to perfumes, air fresheners, etc. and requested that my room not be sprayed with any odor containing products prior to my check in. Arriving directly from the airport around 5 pm, opening the door to my room, I immediately smelled the sweet odor of something in my room and within short order started to get congested. Talking to an attendant at the front desk, she assured me that a maintenance person would soon come to my room to assist me. A short while later, a maintenance man did show with some type of machine. Unfortunately, he could speak minimal English to explain how the machine worked or how long it would take. In the end, rather than relaxing in my room/hotel that evening, I had to leave the premises and find things to keep myself busy while I waited for the air to clear. When I returned to the room at approx 10 pm, the sweet smell was gone to be replaced with an ozone odor. While I didn't appreciate having to smell that scent either, at least I wasn't allergic to it. Emailing the hotel of my experience, I never received back any response. Bottom line...pleasant hotel, good location, easy parking, pretty views...BUT...if you have allergy issues...be careful. October 6, 2012
Rated 1.0 out of 5.0 by Airport Transit You are supposed to call ahead and make a reservation for the Ride to the Airport. But they use a 3rd party to deliver this service. The day I had to leave a group of 20 shows up and wants a ride but the transit service only sent a van for the 8 people who called ahead. Then when the van shows up the group just pushed there way ahead of the ones who made the reservation and went to the Airport. The rest were left to find there own rides to the Airport. All we got was a "There is nothing I can do" from the front desk. We were late for our plane and got home late and missed planes everywhere. I would not use this Hotel unless it was the last one in Florida, and then I would still stay away. October 5, 2012
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