Rated 4.2 out of 5 by 327
Rated 5.0 out of 5.0 by Robb 13117 Roberts review
I have been a guest at this property since Jan 16th and this is my home until I find housing this hotel has been great all the staff from Shaundra the General Manager to everyone on the front desk including Nicara Nicole,Leslie, to breakfast staff Cathy,Millie, and Mary to housekeeping Ricky Joel Jackie everyone deserves gold stars this is a 5 star property and everyone should be commended
April 16, 2015
Rated 5.0 out of 5.0 by Jenyart888 Convenient location and great service
We enjoyed our overnight stay, the hotel is located next door to The Olive Garden and walking distance to Red Lobster. Very well maintained with helpful and pleasant staff, the breakfast selection was great, the room was large and well kept, the mini fridge came in handy.
April 15, 2015
Rated 5.0 out of 5.0 by Pattyb1964 Great first impression
The clerk at the front desk was very welcoming. The staff at checkout was great, too.
April 12, 2015
Rated 5.0 out of 5.0 by Tribman Good hotel
Very good accomodations. Maid service attitude a little skakey. Probably does not happen all the time
April 11, 2015
Rated 5.0 out of 5.0 by patsy69 Vacationing I always stay at a Holiday Inn the best
Like I said everyone was kind and friendly from front desk, housekeeping and food service.
April 9, 2015
Rated 5.0 out of 5.0 by Jerri9401 Great customer service
This hotel is located in a busy part of Tampa right across from Busch Gardens. The facilities were very new and neat, and they are very customer-service oriented but the I felt the housekeeping lacked a bit. The room was welcoming and tidy with contemporary furnishings. The bathroom had several "soiled/spotty" areas on the walls, door, and mirror as well as stickers/debris and dust on the lamps and bedside tables. The mattress was HORRIBLE!!! Super soft and sunken in the middle. My husband and I failed to get even a few hours rest each night due to this. :( The breakfast area was clean and continuously maintained, however, the hot foods were 'warm' at best and the tables were not properly sanitized between uses. Overall, the facility was beautiful and well-kept, staff very friendly and helpful, and our stay was a pleasant one.
April 6, 2015
Rated 3.0 out of 5.0 by pack95 Nice Room poor front desk service
All rooms were great. Shuttle service excellent. Front desk staff horrible.
April 6, 2015
Rated 5.0 out of 5.0 Helpful Staff
Staff was very helpful and nice. Rooms are large and sounds from hallways were nonexistant. Outside pool was cleaned often. Shuttle service to and from Busch Gardens was available. When we called from the theme park, the shuttle was there in approximatley 10 minutes. We would definitely stay here again.
April 5, 2015