Rated 4.2 out of 5 by 288
Rated 5.0 out of 5.0 by James O Staff was excellent
Great service. Close to Busch Gardens. Shuttle service very helpful.
January 21, 2015
Rated 4.0 out of 5.0 by Carlo01 Overall good
Overall a good, safe hotel for the price. I would recommend this hotel.
January 20, 2015
Rated 5.0 out of 5.0 by William1949 Holiday Inn Tampa
Was not able to access wireless internet from room. Had this problem for the 2 nights we were there.
January 18, 2015
Rated 1.0 out of 5.0 by Kelly0918 Beware of DOUBLE and TRIPLE charges!!!
Beware if you booked this hotel on any website that you paid in full to begin with. I gave them my credit card like I would at any hotel. However, I paid in full before arriving. The day I left I received a receipt and did not realize until I left the hotel my card was charged for the room AGAIN. I called the day after to speak to someone regarding this. I was told it was being taken care of and I could expect the money back in my account in a few business days. A few days later I saw a charge AGAIN pending on my account. I called for a SECOND time. This time the person told me it shows the amount was credited and because it is still pending to wait until the transaction processes. I said this is not a pending credit to my account, this ANOTHER pending charge but I agreed to wait until it processed. One day later, of course, it was yet ANOTHER charge. I have now been charged 3 times for my stay. I called on 1/11 for a THIRD time and asked for a manager. I was told a manager was not available. The person took all of my information and insisted it will be taken care of as soon as the manager walks in the door. Today is the 15th, I called a FOURTH time and finally was able to speak with the GM Lisa. Lisa said she saw in the computer what was done and she would take care of all of it. Considering this is the GM, I am confident this will FINALLY be taken care of. I have worked in the hospitality industry for 10 years. At my hotel, a person would never have to call FOUR times to get something like this taken care of. Most people do not have extra money just sitting in their bank accounts in order to be charged 3 different times for the same room. This entire situation is beyond unacceptable and I will be afraid to stay with Holiday Inn Express from this point forward which is a shame because I was a fan of the hotel otherwise.
January 15, 2015
Rated 4.0 out of 5.0 by Vern2396 Great location
It's a great location for Busch Gardens Tampa and surrounding area attractions. Service is good but staff is way busy since the hotel does have a lot of foot traffic. Kinda surprised that as a Platinum member, I did not get any welcome bags etc like the gold and club members.
January 11, 2015
Rated 3.0 out of 5.0 by visiting5 nice rooms...clean
I like it here however not a good atmosphere for dining...
January 9, 2015
Rated 4.0 out of 5.0 by Bee 177 Schöner Aufenthalt
Zimmer schön, gute Lage nähe Busch Gardens und kostenloser Transfer
January 7, 2015
Rated 5.0 out of 5.0 by Claudio63 Really great stay
Really great stay, very prepared staff, clean room, recommended blind fold.
January 6, 2015