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Rated 4.3 out of 5 by 336 reviewers.
Rated 5.0 out of 5.0 by Great Staff Great experience. Business trip but close to resort area. Excellent staff. Overall would stay here again. April 29, 2015
Rated 5.0 out of 5.0 by Very Comfortable bed, clean, organized The staff was very friendly and attentive. Check-In was simple and quick. Room was very clean organized. Shuttle to Busch Gardens was a great added bonus. I would highly recommend this hotel. April 24, 2015
Rated 5.0 out of 5.0 by Great customer service We booked our room when we got to Tampa Florida and they took great care of us. It is close to Busch Gardens and has a great shuttle driver. When it was time to be picked up from Busch Gardens the shuttle driver was there in about five to ten minutes. Our room was clean and the breakfast was great. It was our second time staying here and both times were great. April 22, 2015
Rated 5.0 out of 5.0 by Perfect Busch Gardens Stay I'm a frequent traveler but have never written a hotel review. I'm accustomed to staying at 4 and 5 star hotels. None as warm and welcoming as this Holiday Inn Express. The manager of this small hotel across the street from Busch Gardens has a remarkably personable and conspicuous presence. She greeted me warmly at breakfast and when we returned from the park exhausted and overheated. In less than 24 hrs it was as if we were staying w/ likeable relatives (without the issues). She helped me find sunscreen for my son. She was apologetic about the lack of seating in the breakfast area one morning and worked to make us comfortable. I'm not accustomed to seeing the manager around the hotel as often as I did this weekend. I wasn't the only one who noticed. Other guests were regularly engaged with her or were overheard complimenting her. The facility reflect it - it was clean and well kept, staff were warm and professional. We were on the top floor on the pool side but not bothered by any noise. Breakfast was ample - yogurts, cereals, pancakes, premade omelettes, sausage, biscuits, muffins, doughnuts, juices and coffees. I'm not sure how well suited it is to the gluten or dairy intolerant but it was the perfect place for us to fuel up for the park. Free bus service to the park was great. Rolando was personable and came to get us from the park w/in 15 min of our call. Great stay. April 19, 2015
Rated 5.0 out of 5.0 by Great service from staff and breakfast was amazing. The staff was very helpful and friendly. The breakfast was amazing. The bus shuttle to Bush Gardens was first class. My children loved the outdoor pool. April 18, 2015
Rated 5.0 out of 5.0 by Robb 04/17/2015 I am a extended guest at this property I have been here since Jan 2015 and I am retired military I am here for cancer treatment at the Tampa VA and the staff has been incredibly helpful and considerate from the general manager to housekeeping and breakfast staff I have traveled all over the world and stayed at many hotels and this is in my top 5 , and all the staff here needs to be commended for exceeding my expectations, 5 gold stars!!!!!!!!! April 17, 2015
Rated 5.0 out of 5.0 by Robb 04/17/2015 I have been a long term guest at this property and I am retired military I am here in Tampa for cancer treatment and I have stayed in hotel all over the world and this hotel is on my top 5. From the general manager Shoundra to the front desk staff Nakira,Nicole and Leslie to the housemen Ricky and Joel to the housekeeping staff Jackie and Vickie and all the housekeepers and the breakfast staff Mary,Cathy and Millie everyone is outstanding. Durning the process of my Chemotherapy the treatments are very hard to deal with and the staff is very considerate and concerned and because I am alone here it is very comforting, they all need to be commended on excellent customer service. Robert T Captain U.S. Army Ret. April 17, 2015
  • 2015-05-05T11:45:59.074-05:00
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