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Rated 4.2 out of 5 by 258 reviewers.
Rated 5.0 out of 5.0 by Nice Hotel We picked this hotel for its proximity to Busch Gardens. It was a pleasant stay. The hot breakfast was appreciated but I would suggest staying clear of the cheese omelets. They leave A LOT to be desired. The western omelets are much improved. I was impressed by the option of turkey sausage. We were underwhelmed with the pancake machine as well as the biscuits and gravy. We would have appreciated more fresh fruit and the choice of greek yogurt. Our beds were a bit saggy. Probably due to the frequency of guests at the hotel and the fact we were on the first floor. Other than that, the room was quite comfortable and roomy. We were impressed by the water-saving 2 flush toilets. The fitness center had a treadmill, elliptical, and stationary bike. While there was room for the machines, there wasn't any extra area. The temperature could have been cooler but was acceptable. We were surprised that ice machines were only available on the 2nd and 4th floors and no signage to indicate that. They offered 5 Wi-fi networks to choose from but we had much difficulty making a connection at times. Once connected we were ok, but getting that initial connection sometimes took some work. I have certainly stayed in worse hotels and would definitely consider this location on a return trip. November 14, 2014
Rated 5.0 out of 5.0 by WOULD USE THIS HOTEL AGIN VERY FRIENDLY STAFF FROM THE CLEANERS, BREAKFAST STAFF TO THE RECEPTION STAFF. EXCELLENT LOCATION FOR BUSCH GARDENS EXCELLENT SHUTTLE SERVICE TO BUSCH GARDENS. EXCELLENT LOCATION FOR EATING PLACES AROUND THE HOTEL. ALLOWED TO CHECK IN EARLY AS THE ROOM WAS READY. SWIMMING POOL WATER WAS VERY COLD BUT IT IS HEATED? BREAKFAST - EVERYTHING WAS OK EXCEPT, IT WAS THE SAME BREAKFAST EVERYDAY. THE HOT SECTION WAS LIMITED - BEEFBURGERS, TURKEY BURGERS, PORK BITS IN WHITE SAUCE, OMELETTE (PLAIN), OMELETTE (SPICY). COLD BOILED EGGS. WHERE WERE THE BAKED BEANS OR EVEN FRIED EGGS? AIR CONDITIONING VERY NOISY BUT US BRITS ARE NOT USE TO THE UNITS. November 13, 2014
Rated 4.0 out of 5.0 by Good stay except for parking lot entrance. Getting into the hotel parking lot is not easy. It's also hard to locate the first time if you are coming from the East. Otherwise the hotel served its purpose just fine. November 11, 2014
Rated 5.0 out of 5.0 Great check in staff IT was wonderful but pool so cold you could not use it November 10, 2014
Rated 3.0 out of 5.0 by Just ok... I like the HIE brand normally. They have comfy beds, nonsmoking facilities, and a basic breakfast fare. This property is just outside the gates of Busch Gardens amusement park. Unfortunately, the neighborhood is a bit run down. There is an Olive Garden and Red Lobster next door. But so are plenty of liquor stores and adult bookstores. My room had a nice large blood stain on the carpet and the toilet worked most of the time. The bed was well used and in need of a replacement. The treadmill is really old, but worked well enough to get a couple of 5 mile midweeks in. Running outside is NOT an option. November 3, 2014
Rated 5.0 out of 5.0 by Fun in the sun We had a good stay at this Holiday Inn Express. the room was very clean and the staff friendly and helpful. looking forward to our return in may. October 31, 2014
Rated 5.0 out of 5.0 by Central location.... Central location makes this property a good choice for the business traveler. Easy access to regional highway system. Plentiful restaurants nearby - from super chain fast food to family owned. The only down side was the I-net speed - or lack thereof. October 27, 2014
Rated 4.0 out of 5.0 by poor sleep mattresses too lumpy and soft. other than that the experience was very good as usual in a Holisay Inn Express October 24, 2014
Rated 5.0 out of 5.0 by Howl-O- Scream Holiday Inn Express and Suites Tampa -Usf-Busch Gardens Was very nice but access was a little difficult, the staff was friendly and the shuttle service to Busch Gardens was excellent.till 1 am to support Howl-O- Scream. There was a thermostat on the wall that looked new but did not work and the controls for heating and cooling were working on the unit I will assume that the wall control will be hooked up soon. October 22, 2014
Rated 5.0 out of 5.0 by Above average hotel near attractions Our room was large, the beds were comfortable, and the breakfasts were good. The hotel was nearly full but we didn't have any noise issues on the 4th floor. Cleanliness was above average in the common areas and the room. October 16, 2014
Rated 5.0 out of 5.0 by Best staff and SERVICE EVER!!!! i HAVE BEEN AROUND TRAVELING. AND NEVER GOT SUCH A EXPLENDID SERVICE. I RECOMEND THIS HOTEL, EXTREAMELY, THE STAFF SUPER FRIENDLY AND MAKE YOU FEEL LIKE A KING!!!!! VERY GOOD JOB WHOEVER IS MANAGING THIS HOTEL!!! October 16, 2014
Rated 5.0 out of 5.0 by Busch Gardens Bound Nice rooms and even nicer staff. Breakfast buffet had a lot of options. Shuttle ran to and from Busch Gardens making it very convenient. October 15, 2014
Rated 4.0 out of 5.0 by BEWARE OF THE SHUTTLE SERVICE DURING PICKUP The shuttle service is horrible. They do not pickup in the same spot each time. Extremely unorganized, every man for himself. The heck with those who were waiting before you. Some people boarded it before it got to the pickup spot. Once it stopped, everyone ran to it and ran right past those who were waiting after the prior one was full. SAVE SOME AGGRAVATION, DRIVE OR WALK THE 1 MILE!! October 15, 2014
Rated 4.0 out of 5.0 by Clean and comfortable the hotel was very clean and the staff was great. The only downs are the elevator needs to be faster and air conditioned it was very stuffy. the hall ways to the rooms need some air too. Over all it was close to Busch Gardens and the shuttle to and from was awesome. October 15, 2014
Rated 5.0 out of 5.0 by Great option for Busch Gardens Just down the road fro the entrance. Very clean and fresh feel to the property. Well pleased with the stay. And there is a shuttle to the park! October 13, 2014
Rated 4.0 out of 5.0 by Mostly good.... The closeness to Busch Gardens was the reason we stayed here. HOWEVER, be careful with the shuttle service. The shuttle does not pick you up at the same place he drops you off. It was a frenzy to cram people on the shuttle. Extremely unorganized shuttle service. Hotel guests had blatant disregard for those who were waiting to board the shuttle, every man for themselves. This was due to a total lack of organization by the driver. We missed the first shuttle, waited in the same spot, and when the next one arrived, people were already on it when he pulled up! ALSO, those of us who were waiting for the next shuttle, were bombarded by people who saw the next one coming, and ran to it, totally disregarding us. It boils down to total unorganized shuttle service. Lesson learned, skip the shuttle and either walk or drive the 1 mile to the park entrance. October 12, 2014
Rated 5.0 out of 5.0 by Great Location Could not ask for a better hotel for the vacation. October 10, 2014
Rated 3.0 out of 5.0 by Nice stay The hotel was nice, not wonderful but very nice. The price was great and the staff was nice, not always helpful but always nice. I was able to sleep each night just fine with a variety of pillows to choose from. The kitchen really smelled, but you didn't smell it until you actually got next to the door to the prep area. They had an nice light breakfast with instant oatmeal, eggs and bacon. October 10, 2014
Rated 5.0 out of 5.0 by great service great service this is the best hotal in the south breakfast was great Ms mary was great May the front dask WAS GREAT THANK YALL FOR THE THE BEST ANNV EVER October 8, 2014
Rated 5.0 out of 5.0 by Great staff comfortable room The staff here is wonderful. The location is right across from Busch Gardens. The shuttle was quick and the driver very nice. The room was clean and comfortable. The room was quiet and a/c worked great. The wifi internet was a little sketchy but that was the only negative. Nice breakfast with a large variety of choices from eggs and bacon to cereal to muffins to fruit. The staff here really makes it a great place to stay. We would stay here again. October 6, 2014
Rated 1.0 out of 5.0 by No help We had nothing but problems from the start first a wet carpet from a leaking air condition unit that didn't work properly. Second we never had internet and I work on line and only stay where there is internet, we were told many times that it wold be fixed just any time two days later still not working. Third our room phone fell apart when we pick it up to try and call the desk. Then to wrap it all up when we did complain we were told oh sorry and could we move so she could take care of another guest! We finally gave up and went to the another hotel where I would recommend anyone that is going to Busch Gardens stay, it was clean, comfortable and the staff was so nice after we told them what had happen they were not surprised as they get more business from people walking out of the Holiday Inn Express all the time. I wish I had know first what a mistake! October 6, 2014
Rated 5.0 out of 5.0 Over the Top Friendly Staff This hotel provided nothing but professional employees!!! October 3, 2014
Rated 5.0 out of 5.0 by Enjoyed the staff From check in to check out, the staff was fantastic! I felt like I was with family. I did not encounter a negative person or someone that wasn't smiling! I was there for an overnight stay with my daughter for Howl O'Scream, and I HIGHLY recommend this hotel!! :) October 3, 2014
Rated 5.0 out of 5.0 by great people Your shuttle service was the greatest. Rolando was pleasant and fun to talk to. He also saved us money. The check in & out was very good. All the staff that we came in contact with were great. When I return to Tampa I will be sure to stay here again. October 2, 2014
Rated 5.0 out of 5.0 by Outstanding Loved the people at the desk very helpful for everything. Also the shuttle to Bush Gardens September 30, 2014
Rated 5.0 out of 5.0 by Holiday Express Stay One of the Best Inns we have stayed in. The Staff were very well trained and courteous and the Breakfast area was excellent for service and food. September 26, 2014
Rated 5.0 out of 5.0 by Great stay! I always enjoy staying here when I want to stay close to an event in Tampa and not worry about driving back over to Pinellas County. This hotel has always provided great service with a comfortable place to stay at an affordable price. September 25, 2014
Rated 5.0 out of 5.0 by Great value Friendly staff, clean, comfortable, great breakfast and shuttle service to Busch Gardens. September 23, 2014
Rated 4.0 out of 5.0 by Clean Hotel This is a good hotel for the area, clean and comfortable. This trip here I found that the breakfast had pancakes for only one day, they were out of batter. The hotel is starting to show its age, but nothing that is alarming. The staff are friendly and very helpful. The internet is sketchy, sometimes great and then very slow. September 21, 2014
Rated 4.0 out of 5.0 by Great Room, I took my girlfriend to Busch Gardens for her birthday and we found our stay here very comfortable. It served our purposes wonderfully and it's really conveniently located. We were slightly worried as were pulling into the hotel- the area is a little suspect, but we had no problems. The surrounding area might not be the best or the prettiest, but you wouldn't think that going inside the hotel. It's your standard Holiday Inn. If you like Holiday Inns, you won't be disappointed. This was probably by far the quickest check-in I've ever had. Which is nice after smelling like stale sweat and having sore feet after a long day in the hot Florida sun at a theme park. Our room was what you would expect from a Holiday Inn. Everything was clean. The bed was comfortable. The bathroom had plenty of towels. We didn't use the Wi-Fi very much, but it was mediocre from my experience. My phone only does up to 3G and it was quicker. It's hard to complain with free, though. If you have a strict data plan, it's competent enough. We really enjoyed our room. It was very easy to just relax and make it our home for a couple of nights. The free continental breakfast was nothing special but it was completely fine. I would have liked some healthier options, but this was to be expected. It's your typical hotel breakfast. There are plenty of good lunch and dinner options in the area if you do your research online. Lots of variety too. My girlfriend and I ate pretty well. One thing I really did not care for were all of the sketchy pizza flyers going under our door. First off, we received 3 different ads for 3 different places, but they all looked like carbon copies of each other. They all had the same specials and the same menu, just different phone numbers. It was strange. If you looked these places up online, the search results don't yield much, which is really weird. Before I received a whole bunch of these flyers, I tried calling one and they were incredibly rude so I didn't finish my order. Holiday Inn should be above letting their guests be swamped with questionable ads at their door. You can find good pizza in the area, ignore the flyers! Overall, this was a great stay. We didn't have any problems with the experience. The most important part- the room, was fantastic. Everything else is competent. This is a reasonable expectation for the rate. If you're going to Tampa for Busch Gardens, this is the place to stay. September 17, 2014
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