Rated 4.2 out of 5 by 66
Rated 3.0 out of 5.0 by Isaiah1 Not too bad
The staff is great and very friendly from the Front Desk to Housekeepers. There were a couple of hiccups: Had to move rooms because TV and refrigerator were NOT working. The bed slept well, a little stains on the bottom of the skirt of the bed. Besides all that, the location is great!
August 22, 2013
Rated 4.0 out of 5.0 by justoneloook I got the room with problems
The staff was great but the room was in need of help. Comfy bed but the AC did not work well, In August in Florida this is a must. The only light in the room was a standing lamp. I needed to read for my convention the next day but had to stand to use the light. No bedside lamp or lamp at the desk. My instructional materials all curled by morning due to humidity and my hair was a frizz. Breakfast was satisfactory. But I will say it was quiet. I mean really quiet and peaceful. I did sleep due to my exhausting daytime activities.
Perhaps a recheck of the previous room occupants car may turn up the missing lamps.
Friends of mine also stayed at this inn and had no problems with their room. They had a wall thermostat instead of the wall unit controlled model I did. Also their lamps were in place.
August 21, 2013
Rated 5.0 out of 5.0 by ctcherry Very clean and comfortable
We originally went to another Holiday Inn Express and they were full but called this location to make sure they could send us to Telecom Drive for a room. We were greeted with a smile and professional courtesy. We had a very nice clean room, the continental breakfast was absolutely wonderful. There was extra towels and washcloths and the tv worked great.
August 16, 2013
Rated 5.0 out of 5.0 by Goly Outstanding
The staff makes the difference at this site. They accommodate their guests as if they were family. Outstanding.
August 15, 2013
Rated 4.0 out of 5.0 by BJ12 Hard to Find
The signage for the hotel is almost non existent. We passed by it and drove all the way to the end of the street, only to have to retrace our route.
There is no sign at the street. The only sign is on top of the building and is not lighted during the daytime hours.
Once we got there, the room was clean and comfortable. The breakfast was good.
There was only one clerk at the check-in desk and she went off to show a room to another client, leaving us to cool our heels for quite a while.
August 9, 2013
Rated 4.0 out of 5.0 by momala18 Service
I really hate to tell you that this last stay was not a good one on July25, 2013. We scheduled a wake up call for Friday July 26th @ 4am and ordered a cab for pickup @4:45am. I had to be @ Moffitt @ 5:15am, surgery at 7am. There was no wake up call and unfortunately the cab came and went. No one at the front desk seemed to know what was going on. I was stressed enough for the upcoming surgery; but this experience put the icing on the cake. It turned out, I was 45 minutes late. Nurses were concerned of a no show. . We made it after all; but I was very stressed out and nervous. We had stayed at your hotel back in April 18 and again July 18th 2013. for 2 days again for surgery. Never had any problems. That is why we came back, everyone was so helpful.
Sorry I had this experience.
Mr and Mrs H. Wassermann
August 2, 2013
Rated 1.0 out of 5.0 by jimed43 Internet was slower than DSL
and kids were running up and down the hall after 10pm!
July 23, 2013
Rated 5.0 out of 5.0 by Mary1968NC Nice Place to Stay
Great hotel with comfortable rooms. Good location for visiting USF or Busch Gardens.
July 9, 2013
Rated 5.0 out of 5.0 by stinger119 very freindly staff, very clean and NICE rooms
we have stayed here several times with our pets. very pet friendly and lots of great areas to walk them.! This is on of the nicest Holiday Inn properties we have stayed in. Platinum rewards member.
June 14, 2013
Rated 5.0 out of 5.0 by sunrise336688 Staff
Lara, the Assistant General Manager always extremely pleasant and helpful indeed. It is a great experience with the staff such as Venda and Yasmin as well......
May 28, 2013
Rated 4.0 out of 5.0 by sunrise336688 Staff
Vende at the front deak always cheerful and extemely helpful. A great cutomer relations employee for the Hotel.
Yasmin always carried a smile, make the morning breakfast a treat!!! Love talking with customer and offered HELP.......
May 15, 2013
Rated 4.0 out of 5.0 by Mop54 Good location. Friendly personnel
This hotel is very well located. It's not too big, the rooms are clean, good parking, friendly staff. Small but nice pool in the back with tables and chairs to relax.
April 23, 2013
Rated 5.0 out of 5.0 by bill1624 great place to stay
Immaculate hotel, friendly and accommodating staff tried other hotels in the area and i now stay here every trip to Tampa. about 5 times a year.
April 21, 2013
Rated 5.0 out of 5.0 by AAHEND Stay here - avoid Dale Mabry location
Hotel was clean, comfortable and the staff was fantastic. a sharp contrast to the location on Dale Mabry new the Stadium. worth the extra miles for quality. Front Desk people were polite and friendly. Great place to stay
April 4, 2013
Rated 4.0 out of 5.0 by mulchman63 Tampa's best kept secret
Without looking at the map, I booked this property because I thought it would be near a location I had a meeting at. However, it was located on the opposite side of Tampa from where I wanted to be. The staff was very pleasant and the room was very nice. It was a great value compared to where I normally stay when I am in Tampa despite the location. I will definitely stay here in the future since it only added minutes to my drive compared to where I normally stay. I was surprised that I had passed this location several times previously and never noticed it. A hidden gem and they definitely take care of Priority Club members!
March 18, 2013
Rated 5.0 out of 5.0 by MsMD Great Hotel and Location
I had a wonderful stay at this particular hotel. Everything about this hotel was awesome. It wasn’t too far from dinning or the casino. It was very close to I-75 and the staff are friendly. I really love my huge king size bed and the bathroom. It was very clean and decorated nicely. I have nothing bad to stay about this hotel. I would definitely stay again if I was in Tampa for business or leisure trip.
March 12, 2013
Rated 5.0 out of 5.0 by Al13 Fine Stay
We drove in to visit our son who lives near USF. This hotel is very good for our needs, we've stayed twice now. It's close to I75 and USF. It's in a quiet location, nobody's around the area on the weekend. We belong to Priority Club so we visit several HI's during the year and this is a very nice, new hotel. Nothing different from the other HI's which is fine with us because we like the Express. Breakfast, hotel staff and room were all excellent. Two places to eat within a stone's throw if you want to go.
March 9, 2013
Rated 5.0 out of 5.0 by nurse1939 Staff wonderful
We had several questions about where to go for dinner. Staff was so nice.
Bed so comfortable my husband took a nap before he went to bed!
March 7, 2013
Rated 5.0 out of 5.0 by wayne7420 great room and large walk in bathroom
we enjoyed the room very much i would stay here again. the only thing we had a problem with is when we booked th eroom i told the lady aboutmy health concerns and needed a recliner, she told me they could get one and one would be in my room, she even called it erbonomic chair which is no more then a computer chair. this was the only thing that went wrong and i ended up sleeping in my wheel chair. but everything else was very nice. thanks for the very nice breakfast experience and the evening snack was a pleasent surprise.
February 28, 2013
Rated 5.0 out of 5.0 by Carter11 Great hotels and making new friends
We have always chosen Holiday Inn Express when available. We never dreamed we would be staying for something besides pleasure. This hotel, I would recommend to anyone. We have been making periodical trips to The Moffett Cancer Center. My husband has been sick since last year. The people at this hotel have been so wonderful. When my husband didn't feel like being disturbed, Marie and her helper worked with me to put my trash and wet towels outside, or whatever we needed and always with a smile. Venda, at the front desk, was so sweet to us. She offered anyway she could be of help she would be there. The lady that prepared breakfast, I didn't get her name (she was short, dark haired with a grey streak). She had the sweetest smile ever. Every morning, she met me with that smile and a great big hug. Then she would ask about my husband. I had such a warm feeling and felt like home instead of being 7 hours away. I will be looking forward to when I get to go for pleasure, For now we will be returning to the Center and this hotel. People that I have mentioned is what makes Holiday Inn Express so successful. Keep up the good work.
February 25, 2013
Rated 5.0 out of 5.0 by dadnfamily Priority rewards stay
My family and I stayed at this hotel on January 31st as a benefit of priority rewards points. The accommodations were very clean and well maintained. The associate who worked in the breakfast area was especially courteous and did a great job of welcoming guests and seeing to it that the food and provisions were stocked and well presented.
February 7, 2013
Rated 5.0 out of 5.0 by Richard37 Very clean and nice hotel
Had some problems both times i called the hotel to make this reservation, front desk person was rude. Got the out of state of country person who made my needed res and it went well saw one of the front people sleeping in a room beside the front desk.
January 18, 2013
Rated 1.0 out of 5.0 UNPROFESSIONAL
We have been Priority Club members for a long time. In the beginning, we used to get some nice things: newspaper, extended check-outs, upgrades, etc. Lately, however, we do not get ANYTHING! This past experience was horrible. We had requested a late check-out. Instead of checking out at 12noon, we would check out at 1:0o p.m. At 12:01 our phone rang, asking why we were still in the room and why we hadn't checked out yet, that the hotel was 100% capacity, and housekeeping was behind, and we should have been out by now. We told the employee that we had a late check-out and we were told that late check out was 1:00. Within approx 10-15 minutes, our room door opens. It was housekeeping. She did not knock first or announce herself. She just used her key & opened our door. We were still sleeping. Again, we told her that we had late check out. This is not only unprofessional but also invaded our privacy.
January 6, 2013
Rated 2.0 out of 5.0 by cms7375 No Hot Water
In town for a meeting. I stay here when I am in Tampa. 8am meeting no hot water. Cold Shower and Shave. No real concern from person at front desk.
December 4, 2012
Rated 4.0 out of 5.0 by mickey2ii All things above average, however,....see below
My wife watches TV and keeps up with several programs on a weekly schedule....not all, but a large part of these programs are on CBS channel....this is very important to her, so we are going to move our monthly stay in your hotel to another location....please let us know if this situation changes ....thanks
December 3, 2012
Rated 4.0 out of 5.0 by BamaFan2 great location and staff; some quirks
Newer facilities, large rooms with comfortable beds and great staff, friendly, clean . . . BUT . . . TV service sketchy, can't get some of main channels like CBS; front desk missed wakeup call one day - especially critical considering purpose of visit was medical apptmt;s ; ..no real options close by for eating on the exit coming in - if late arrival, have to go out and hunt for food!
Do give discount for Moffitt patients - that's a positive!
November 27, 2012
Rated 5.0 out of 5.0 by bodgie Sensitive staff
Thank you all for our recent stay over the last two weeks and weekends. We were handling the unexpected death of our mother and the staff was quite senstive to our needs.
October 26, 2012
Rated 5.0 out of 5.0 by americanjedi quick and easy
Took 2 minutes to check in. Room was clean and comfortable. Easy access. No problems at all. Will stay again.
October 19, 2012