Rated 4.5 out of 5 by 143
Rated 5.0 out of 5.0 by TigerTom Excellent stop over
On my way back from Torridge this was a pleasent place to stop, the staff and service where upto normal levels expected by IHG standards. The pub next door served good fodd at a reasonable price. Will use again.
November 6, 2013
Rated 5.0 out of 5.0 by EUREKA Business stay
I stayed here on my way down to Devon and Cornwall and have stayed at many Holiday Inns and Express by Holiday Inns. I stay in Hotels approx. 60 times a year.
I arrived at Taunton Holiday Inn Express on a wet and windy Sunday evening and from the time I walked in was greeted with a smile. I was acknowledge as a Priority Card holder which is the first time for a long time.
When I came down to Breakfast the reception and breakfast staff all greeted me.
My stay here was excellent and I have to congratulate the staff on excellent first class service.
Its a pity other Holiday Inn Express hotels do not follow suit. The only other one that was excellent was Belfast Holiday Inn Express.
Again well done Taunton.
November 3, 2013
Rated 5.0 out of 5.0 by mgpete Excellent all round
Last year we stayed at a Premier Inn which was slightly out of date & a horrible bed so were more than overjoyed when we stayed here for 2 nights to attend a wedding.
The room was absolutely 1st rate with everything like new & everything you could wish for including a very comfy bed. If I wanted to be picky I would fault the air conditioning which can only be adjusted between 18-20 degrees so it was just a bit too warm at night.
If you want superb value for money then this is the place to come.
October 31, 2013
Rated 5.0 out of 5.0 by Trondheim Does the simple things very, very well
This was our second time staying here as a family and we were thoroughly impressed. Clean, quiet, comfortable, friendly. No pretensions of grandeur, just a good value, comfortable, friendly place to stay. We will be back. Well done the staff at Holiday Inn Taunton!
October 23, 2013
Rated 4.0 out of 5.0 by Prof40 Two nights in comfort and at reasonable expense
We found this hotel to be of very good value.
We were struck by the smartness of the place (for the money).
Our one criticism - only one seat in the room.
October 22, 2013
Rated 5.0 out of 5.0 by coralie44 Journeys to Cornwall
We visit Cornwall usually once each year and living over 400 miles away we usually break our journey in Taunton and use Holiday Inn Express. We have always found the staff friendly and efficient, the rooms very comfortable and clean and the breakfast selection very good and available at ideal times especially if we have an early start.
October 20, 2013
Rated 3.0 out of 5.0 by Blond Accommodating and Understanding Service
Really appreciated how the staff had prepared the guest sofa bed just like the main bed to accommodate my three year old boy after a long and late journey. Very understanding service and made to feel welcome. Only problem was the car park management company as I received a £100 parking ticket from them a few weeks after our stay, when the Hotel itself offers free parking for the residents. The hotel are very good at dealing with this and supporting rectifying the problem, but didn't really want to have to make so many phone calls and send so many emails and go through an entire appeals process just to solve the problem!
October 17, 2013
Rated 5.0 out of 5.0 by MullyL Excellent service and great rooms
Had a comfy stay, in a large clean room. Could not fault the service and would definitely recommend to others. Also would book another holiday inn express in the future.
October 15, 2013
Rated 5.0 out of 5.0 by alan500 excellent value
We had a 2 night stay, hotel clean and comfortable, the lift was a bonus, usually have to lug our luggage upstairs at travel hotels.
Close to M5 without being noisy. Harvester restaurant with cask ale next door, cheap fuel 100 yards away.
Buffet style breakfast v good even if not mama's home cookin' menu
Excellent value, would come back
October 14, 2013
Rated 5.0 out of 5.0 by MrBart76 Perfect nights sleep
Great location, helpful staff. Comfortable bed, great shower. What is not to like?
October 11, 2013
Rated 5.0 out of 5.0 by Stugunbay Great room
I stay in hotels a lot and this is as good as it gets at this level. Staff excellent, room immaculate, quiet location, a good night sleep.
All it needs is bacon at breakfast and it will be perfect
October 9, 2013
Rated 4.0 out of 5.0 by LizaS Overnight stay
Found out how to work rather draughty air conditioning unit in the morning! Another system might be better for our room. My mattress was a bit too springy for me, we had twin beds. Overall good value.
Breakfast was included in room price which was a plus.
I would come again.
Oh I prefer softer pillows, and a thicker mattress cover.
Others may not have same ideas.l
October 2, 2013
Rated 2.0 out of 5.0 by Kennack10 Not the best...
Not the best Holiday Inn we have stayed in. We were placed in a room in the corridor leading to the outside designated "Smoking Area." The corridor was cold as the outside door was open most of the time, and also the smell of cigarettes drifted into the corridor. (Which whether you are a smoker or not, is not pleasant!) It was also noisy at night as people using the smoking area obviously had to come through all the doors leading to the smoking area! The beds were quite uncomfortable, and we both woke with back ache. The check-in team were great, but not the same service on check-out.-no enquiries as to whether we enjoyed our stay! This is the first time we have not been happy with a Holiday Inn. would not stay in this Hotel again.
September 30, 2013
Rated 5.0 out of 5.0 by DiD43 Usual warm welcome
You can be sure of a very warm welcome at this hotel and the girls on reception will go out of their way to ensure that you have a room that suits and that your stay is enjoyable
September 29, 2013
Rated 5.0 out of 5.0 by hugomogul Comfortable bed and great service!!
Friendly staff, good room and pleasant meals. We will continue to use Express by Holiday Inn as excellent value and predicdably good.
September 27, 2013
Rated 5.0 out of 5.0 by Kernow Everything needed for a long drive stop off
Had not been to this hotel before. Managed to negotiate the roundabout into hotel car park. Plenty of space. Check in easy.
Room comfy, tv good, bathroom fine. Breakfast next morning for an early drive was brilliant - choice, clean and Breakfast TV. I like the coffee and tea to have at once rather than waiting to be served.
Good value for money - I would stay here again to break up my 350 mile journey.....
September 22, 2013
Rated 4.0 out of 5.0 by Ailsa123 Great service
I have a disability and was travelling on my own so was a bit nervous as to whether I'd get the help I needed but your staff were friendly and helpful and this really made my stay, I will definitely come again.
The room was very well kitted out in general however I think non-slip flooring in the shower room would be really helpful (I decided not to risk a shower as I was stopping off en route home). Some sachets of decaff coffee would be great too.
I've given a lowish score for value because although the service (especially) and breakfast makes you definitely worth the premium above the rival budget hotels I've experienced I paid significantly less to stay in a B+B with equally good service and significantly better breakfast - admittedly an exceptional B+B from the breakfast point of view but it explains my score.
September 19, 2013
Rated 5.0 out of 5.0 by Christine1954 As usual Exellent service
Stayed here a number of times on the way down to Cornwall and as usual the experience was super. Staff always attentive but not obtrusive, rooms always very clean and the complimentary breakfast choice perfectly adequate. Thanks HIE Taunton, always know I can rely on you !
September 17, 2013
Rated 5.0 out of 5.0 by Bratfudlad THE BEST !!
In all the years as a customer of IHG this was probably the best welcome ever experienced a terrific start to an excellent stay.
We were perfectly rested and enjoyed a very fresh and tasty breakfast...WELL DONE .The young man who welcomed us is a real credit and thanks for the directions and the map he printed out for us .
September 16, 2013
Rated 5.0 out of 5.0 by scillyvisitor nice place to stay
easy to find from the m5, we arrived to a beaming smile from the staff member on reception - the room was clean & comfy (although there were a few stains on the carpet which didn't look all that nice) and after a nights sleep which wasn't interrupted by traffic noise - which it so often is at hotels next to motorways - we showered and ventured down for breakfast (i think on this day everyone went at the same time!) we were pleasantly surprised with the amount available and when things ran out they were quickly filled up. (even though there were people moaning about it taking too long - obviously they had got out of the wrong side of the bed)
all in all having stayed at several of the competitors in the "budget" end of the hotel market this is the best we've been in. for a first visit we've been suitably impressed and will try and use Holiday Inn Express whenever we can, you just need one further towards/in cornwall!
September 11, 2013
Rated 5.0 out of 5.0 by Philip15 Standards and service were excellant
Our stay at Taunton Blackbrook was honestly superb. Staff at check-in/out were friendly, helpful and welcoming. Our room was spotless with decor in good order, and the bathroom of the highest possible standard.
Breakfast facilies were good with a wide selection of cooked and continental options available.
We have stayed in several budget hotel chains this year, but Holiday Inn and this unit in particular ranks top of the list by far.
September 11, 2013
Rated 4.0 out of 5.0 by Fatty123 Comfortable and clean room
Room was clean and comfortable. Breakfast didn't have many choices.
September 10, 2013
Rated 4.0 out of 5.0 by Jan1955 Great stay
Staff very pleasant and helpful, overall a very good weekend.
Would recommend this hotel.
September 6, 2013
Rated 4.0 out of 5.0 by Maggs Nice room
Room was nice, clean a and comfy - bathroom ok - no bath, but I prefer a shower so good for me.
Breakfast was ok, help yourself buffet - not much choice on hot cooked food, just scrambled eggs, sausage and beans. Quite basic but acceptable, no hassle.
September 6, 2013
Rated 4.0 out of 5.0 by Cazzat Friendly staff
When travelling alone its lovely to have friendly helpful staff who make you feel relaxed and welcome
September 5, 2013
Rated 5.0 out of 5.0 by Gthornton Very good quality for stopover to ferry
Upgraded room on arrival . Very clean and comfortable. Breakfast ok, cooked food not great
September 4, 2013
Rated 4.0 out of 5.0 by ASH123 GREAT HOTEL CENTRAL TO LOTS OF LOCATIONS
I STAYED HERE WITH MY WIFE AND 3 CHILDREN AND THE ROOM WAS OF GREAT SIZE AND COMFORT PARKING WAS INCLUDED AND PLENTY FULL RESTURANT ON SITE TOO
September 4, 2013
Rated 5.0 out of 5.0 by Tim1955 Faultless
Nothing bad to say about this Hotel,if we are going past this way again this will be top of my list
September 3, 2013
Rated 5.0 out of 5.0 by Kelousha Great Reception Team
Good location for a stop over, rooms comfortable and good size for a family of 4, we arrived late with 2 hungry children and were provided with take away menus and were allowed to eat in the bar area over a drink - they even provided cutlery and crockery. Very friendly helpful staff, we'll be there again next year.
September 3, 2013
Rated 4.0 out of 5.0 by 53nick excellent value for money
This hotel was a complete surprise package,fresh decor,friendly useful staff and generally just very good value for money.Well done holiday inn express,Taunton
September 2, 2013