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Rated 4.4 out of 5 by 212 reviewers.
Rated 4.0 out of 5.0 Fit for purpose The unit was good in all aspects it met the expectations I had it was not exciting or otherwise but it did what it said and was a clean comfortable overnight stay whilst passing through the area and value for money. July 10, 2014
Rated 5.0 out of 5.0 by Consistantly very good Usual excellent service from the Holiday Inn Express at Taunton. Always enjoy my stop over as consistantly reliable. Well done HIE Taunton a credit to the company July 1, 2014
Rated 4.0 out of 5.0 by good overall service none................................................................................................................................................................................................................................ June 30, 2014
Rated 4.0 out of 5.0 One night stop over Only booked for one night , received a text and email confirmation with all details. Arrived early just to check in and drop bags off , reception desk were very accommodating and were able to provide my room . Room cleanliness was excellent but had to ask for the double pull out bed to be made up. This was done within minutes. Had a great nights sleep and room temp was perfect. Breakfast was minimal but the choice was fine. Only criticism was the scrambled egg (yuk ). Overall a very pleasant stay , all the staff were professional and very helpful . Thanks for a great service. June 26, 2014
Rated 5.0 out of 5.0 by friiendly excellent service, comfortable and great breakfast wonderful staff that made it feel like home from home. the bedrooms were clean and the beds really comfortable. great having WIFI and lots of tv channels to keep the kids happy! breakfast was excellent plenty of choice. would definately recommend it to my family and friends. wonderful that we could take our dog too! June 26, 2014
Rated 5.0 out of 5.0 by Value for money We stayed in Taunton and was pleased with quality for price we paid, better then other hotel chains budget hotels June 26, 2014
Rated 4.0 out of 5.0 by Comfotable bed, efficient and friendly staff I stay at this hotel quite regularly because of its location, the staff, secure and clean but basic accommodation. However, on my most recent visit the price was almost double because Rod Stewart was at the Cricket ground for a fund raiser, which meant rooms were almost double the usual charge, which is why I said value for money was very poor on that particular night June 23, 2014
Rated 4.0 out of 5.0 by guter Gesamteindruck Hotel wurde wegen seiner Lage gewählt und wir waren mit den Zimmern sehr zufrieden. Frühstück war ausreichend vorhanden. June 18, 2014
Rated 4.0 out of 5.0 by Pre booking service I was travelling with my elderly mother (95) for a family wedding. I explained this when I booked asking if we might be able to have an early book in. I was told that it depended on how busy the hotel was but it might be possible. Phone back the day before to see what could be done. I phoned on the night before, again explaining why the early book in would be helpful. I was told that the hotel was busy and nothing could be guaranteed but if I wanted to book a room for the Friday night (30th) that would guarantee me a room for when we arrived (we were travelling from Hull). I didn't want to pay full price for a room that I would only use of an hour so I declined. When I arrived the next day, my request had been passed to reception and they were able to book us in early. For which I was very grateful as my mother was tired and needed a quick sleep before going to the wedding. I saw the list of occupied rooms and it didn't look at busy. It would have been helpful if the person on the Friday night had been more positive when I was asking about booking in. I also asked for a room that had easy access. While the room was wheelchair accessible it wasn't close to the lift which is what I had asked for. My mother is still able to walk and I did make this clear when booking the room. I wanted a room that would be close to the lift. My mother managed but it could have been easier for her. One last point on the breakfast. There was only sausages, scrambled eggs and beans for a hot breakfast. Bacon would have been nice. Also one of the toasters was very slow and bread had to be put through twice for it to toast. June 14, 2014
Rated 5.0 out of 5.0 by HASSLE FREE STAY Have stayed at this hotel many times and have never had a problem. Nicely situated away from the main road so quiet. Would always use this hotel when in the area. June 12, 2014
Rated 4.0 out of 5.0 by A good place to stay Very convenient for the motorway with a pub/restaurant on the other side of the car park so an excellent overnight stop The quality of the furniture (my bedroom chair had a broken arm) and the quality of the bathroom toiletries are at the bottom end of the market so don't rely on them and take your own The staff were great and the breakfast was very good but if you are a light sleeper, external noise from the motorway and car park and internal noise from the other guests this might not be the hotel for you. I could hear other guests on the floor above and from the corridor outside June 12, 2014
Rated 5.0 out of 5.0 by Weekend break Lovely hotel, freindly staff. interconnecting rooms noisy June 9, 2014
Rated 3.0 out of 5.0 sleepless night on entering the room I was pleasantly surprised,id asked for a quiet room and it seemed to be just that we weren't overlooking the carpark and we coulnt hear the motorway so happy at that stage.Went out for the evening and returned late at night,but when we went to bed there was a big dip in the middle so very uncomfortable and then the noise some sort of machine in the corridor meant we didn't sleep all night I did try to ring reception at 3.00am but no reply (I thought it was 24 hours) I was wreaked in the morning June 8, 2014
Rated 5.0 out of 5.0 by Recommend you stay here Easy access from main road. Warm and friendly welcome. Clean, smart and very comfortable room. Good buffet style breakfast. June 7, 2014
Rated 5.0 out of 5.0 by Anniversary Weekend We always choose this hotel for our stop-off for holidays. We were in no doubt where to celebrate our silver wedding anniversary. The staff, as always, were friendly and VERY helpful on our arrival. We used Taunton as a base for a journey into Wales, which was wonderful. On checking out, once again the staff were very helpful. We will definitely be booking another stay. We would like to say Thank You for all their help and care, and well done to the staff who work so quickly and efficiently within the breakfast area, tables were cleared and cleaned so no one had too long to wait. Looking forward to our next visit. xx June 7, 2014
Rated 5.0 out of 5.0 by Friendly and comfortable stay Reception staff were friendly and informative, giving us advice and sharing their knowledge about the surrounding area. The room was comfortable and even though we were next to the stairwell we were not disturbed too much. We were even given a locked room to store our cycles in overnight. June 4, 2014
Rated 5.0 out of 5.0 by Great Service - a great one night stay Got in our room early which was a convenient suprise. Lovely room and nice breakfast. Great value and would recommend June 2, 2014
Rated 4.0 out of 5.0 by Always friendly, rooms clean but don't bother with breakfast! iI am a regular here; the staff are always helpful, friendly and polite, and the rooms are very clean. Evening meals are eaten away from the hotel, in the Harvester next door. Food here is of a reasonable standard, although perhaps a little more attention should be paid to washing up the dishes provided for the salad. Waiting staff are courteous., even though they are clearly overstretched. Eat a hearty meal in the evening because the hotel breakfast is to be avoided- its self service of cheap sausages, cheap baked beans and microwave scrambled egg is not what you'd expect from this type of hotel and falls a long way short of the nearby competitors including Premier Inn and local independents. June 2, 2014
Rated 5.0 out of 5.0 Taunton Excellent service . would use these hotels again. Very pet friendly June 2, 2014
Rated 4.0 out of 5.0 Great place to stay by the M5 at Taunton Stayed overnight with the family. Plenty of parking. Despite being only minutes from the motorway it is very quiet. There is a restaurant on the other side of the car park that is very good. Reception if smart and efficient. Got two interconnecting rooms. Very clean and comfortable. Breakfast was surprisingly good. Check-out was painless. June 2, 2014
Rated 1.0 out of 5.0 Poor Hotel with Dirty Rooms and Poor quality Food The room was filthy. The food quality was poor. The table at breakfast was filthy and I had to ask more than once for it to be cleaned. Generally, this is a poor hotel June 2, 2014
Rated 5.0 out of 5.0 by Comfortable bed, good breakfast Comfortable bed, good breakfast, kids enjoyed their stay. June 2, 2014
Rated 5.0 out of 5.0 by staff all staff were very pleasant and responsive to all our needs May 30, 2014
Rated 5.0 out of 5.0 by Nice hotel Clean and very good service.Would stay there again if in area. May 30, 2014
Rated 5.0 out of 5.0 by Great breakfast Even though it was very busy, the staff worked really hard so there was always lots of choice available. The cooked breakfast was excellent, and the variety of bread options was delicious . Will definitely consider staying at holiday inn express in the future. May 30, 2014
Rated 5.0 out of 5.0 Great service This was our 2nd stay at this hotel and each visit has been relaxing and very comfortable. Good breakfast, clean and tidy rooms. The fact that the hotel is pet friendly is a huge bonus, our well behaved dog has been with us on both occasions and we have all been made very welcome. The hotel is in an excellent position off the M5 and we will certainly be staying again. May 24, 2014
Rated 1.0 out of 5.0 by Noisy Hotel There is no control by Hotel staff over noisy guests that smoke at the front door. This has happened on various occations at this hotel, even though i mentioned this when i checked in. The night staff failed to keep disrespectful guests in place. May 18, 2014
Rated 1.0 out of 5.0 by Noisy hotel The hotel is noisy and there is no control over noisy guests smoking outside late at night. May 18, 2014
Rated 4.0 out of 5.0 by Good enough stay As my title says it was a good enough stay, The last time i stayed was slightly better. The ceiling was covered in cobwebs this time and the aircon was tempermental. (I didnt complain about either!) Staff were very friendly, polie, helpful and efficient. Excellent location for M5 junction 25 and good parking. May 14, 2014
Rated 5.0 out of 5.0 by Above and Beyond Serivice! Stayed here for one night for business, and enjoyed it immensely. The staff were very helpful and accommodating. Upon check out, I forgot my iPhone and iPad charger in my room. Once I realised this, one phone call to their front desk and the issue was sorted out. They sent me everything by post, easily and quickly. Very appreciative for this, and will definitely be coming back! May 11, 2014
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