Rated 4.4 out of 5 by 235
Rated 5.0 out of 5.0 by pete40 great stay
very enjoyable, good location convenient to local attreactions
August 29, 2014
Rated 5.0 out of 5.0 by Bluemoonwales This hotel has got it right
Stayed overnight, not the first time, and our positive experience was repeated this time.
Greeted by friendly check in staff. Room clean comfortable and accessible. Quiet night's sleep, exceptional given how busy the hotel is. Breakfast available on time at 6.30am with a lot of choice. Relaxed atmosphere generally.
An excellent hotel which we would highly recommend.
August 29, 2014
Rated 4.0 out of 5.0 by julesreddevil good but noise issues
agree with earlier comments about rooms near reception on ground floor. several small children running around corridors.
parents did not contain children at breakfast,letting them run around and be noisy. apart from that the hotel chain is good,inexpensive and breakfast a bonus. sometimes there wasn't enough room at breakfast for all people to sit down.
August 28, 2014
Rated 2.0 out of 5.0 by Man from the Ministry Uncomfortable bed and noisy room
The rooms adjacent to the lobby and bar area on the ground floor are extremely noisy and to be avoided at all costs if you want a decent nights sleep - exacerbated by unruly children running around and making shrieking noises
August 19, 2014
Rated 4.0 out of 5.0 by Basser31 Good stop over facility
Used as a stop-over venue en route to holiday in Cornwall.
Served its purpose admirably.
August 15, 2014
Rated 5.0 out of 5.0 by Kernow85 HOLIDAY STOP OFF
I use Holiday Inn Express Taunton as a stop off on my way to Cornwall. I have never had any problems with this hotel in the past and this year my experience was even better. The reception staff were excellent from the moment I arrived and my check in was quick and I was in my room in minutes. My room was spacious, especially for just one person and the shower was excellent and easily controllable. Early breakfast ideal and the food was hot. The hotel is in a great location and only just over an hour's drive in the morning in to Cornwall. It always feels like your holiday begins here in Somerset. Thank you to all the staff for a brief but enjoyable stay. I can highly recommend staying at Taunton Hoiday Inn Express.
August 14, 2014
Rated 5.0 out of 5.0 by Smashy Excellent weekend stay
Had a lovely stay at the M5 Taunton Holiday Inn Express with my 13 year old son - we both loved the hotel and the room,
August 11, 2014
Rated 4.0 out of 5.0 by andrewR Good HI Express
Excellent stay just a pity about the lack of reception for Orange phones although i realise there is very little the hotel can do in the short term.
Staff are always friendly and do all to meet needs of the customer.
August 5, 2014
Rated 4.0 out of 5.0 by jonalx Good value for money
Stayed here with my three sons and the room was very good, they liked the large television! Beds were comfy and room was clean. The A/C was very useful on such a warm day. Breakfast was simple with just 3 cooked options but as it was free for all of us i have no complaints whatsoever. Staff were very friendly and helpful.
July 31, 2014
Rated 5.0 out of 5.0 by Tim147 Excellent customer service and breakfast
The staff were very friendly and couldn't do enough to help us. We stayed at this location last year and were not impressed with the breakfast. This time the arrangements for breakfast were much improved and the quality was excellent.
July 31, 2014
Rated 5.0 out of 5.0 by jasonbc Taunton M5 jct25 holiday inn express
Stayed here for 1 night absolutly lovely place can't fault it on anything or the staff. Place was always clean food was good. Only thing could possibly be improved is signage coming off the M5 as there are 2 holidays inns in about 500yds easy to mistake the one you want but not a big issue. I would use ths place again without hesitation
July 30, 2014
Rated 5.0 out of 5.0 by Heidi 3 service exceptional
With Holiday Inn express you know exactly what you will get, consistent room quality, clean and an adequate breakfast.
What impressed us greatly however was the level of service which was outstanding. Reception was welcoming. We changed our plans mid stay and needed to accomodate another child which involved juggling rooms and this was achieved with enthusiasm and understanding. Finally we left earrings in our room when we moved and these were handed into reception.
Altogether an excellent experience.
July 29, 2014
Rated 5.0 out of 5.0 by Robin.H Home from home
What a great Hotel, crisp and clean not at all tired and in need of freshening up. The staff were very welcoming and accommodating and nothing was too much trouble.
I felt more like a friend than a guest which is nice when your away from home. The facilities offered were excellent, a good selection of self service drinks and snacks available in the reception area and an ice machine which was a real blessing in the recent heat wave, the room was fresh and vibrant and all the common areas were the same. A big thank you to all the staff who made this a very pleasant stay.
I would definitely recommend this hotel.
July 27, 2014
Rated 1.0 out of 5.0 by Stugunbay Noisy
I have stayed here many times with great experience but this time there was an intermittent knocking noise all night. I reported this to reception as it kept me awake all night, so far no response...
Also when I checked in I was given a different guy's room!
July 25, 2014
Rated 2.0 out of 5.0 Disappointing
Expensive, poor quality. Needs improvement and staff training.
July 24, 2014
Rated 5.0 out of 5.0 by Rock it 88 Relax and recharge here
Great staff, room good, very low noise, a really good stay .
Try the Hankridge Arms just down the road for excellent fresh cooked food and some real ale, postcode TA1 2LR 2 minutes from this hotel.
July 20, 2014
Rated 5.0 out of 5.0 by Beehar Great service.
Second attempt at review.........
Confident of a clean, comfortable stay. Staff willing to help, never to busy to attend you.
Good, fresh breakfast, a few more vegetarian options would be nice!
Cleanliness is throughout the hotel.
As my visit was the culmination of a sad family situation, I had no interest in touring around the area so was happy to sit and relax in the general area.
July 18, 2014
Rated 4.0 out of 5.0 by Wattos Excellent
We travelled to Taunton to attend a funeral, so the venue was not the first thing on our minds. Room was comfortable, very stylish and breakfast was very good. As the breakfast room was busy we were offered a conference room. We appreciated that as we had time and space to talk uninterrupted. Friendly helpful staff.
We weren't there to relax so cannot comment on facilities as we didn't experience them. Don't really know the difference between Holiday Inn and Holiday Inn Express, but we would recommend the Express as value for money. Well done.
July 17, 2014
Rated 5.0 out of 5.0 by Mrs L. Cheshire Overall experience
Extremely pleased with our stay at Holiday Inn Taunton.The staff were all very polite and helpful and nothing was too much trouble .The cleanliness of the spacious bedrooms was outstanding ,as were the facities included in the rooms.
I would not hesitate to recommend Holiday Inn Taunton to friends and family and hope to stay again myself sometime in the future.
July 15, 2014
Rated 4.0 out of 5.0 by Pip 52 Value for money
Very good value for money. Convienent for the M5 and a perfect stopover for the journey to Cornwall.
July 14, 2014
Rated 3.0 out of 5.0 by swimdave bar lounge area
I don't like piped music there is no need for it, there is a nice seated area that would be nice to relax and chat with friends, background music gets in the way.
As a frequent guest at HI express brand hotels, I would like to see some variety in the breakfast selection perhaps even some items that would be found in the USA for breakfast, when you stay up to 5 days the breakfast choice is too repetitive
July 14, 2014
Rated 5.0 out of 5.0 by Peajay Excellent hotel and staff service.
Stayed overnight to visit family and was very impressed. Had a meal in the Harvester next door which is my Dads favourite place.hotel highly recommended and even better now that they do hot food for breakfast!
July 10, 2014
Rated 5.0 out of 5.0 by Retireeurope Excellent Holiday Inn Expresss -wil stay again
Great customer service, room was superb, breakfast was good, will diffidently stay here again.
July 10, 2014
Rated 4.0 out of 5.0 Fit for purpose
The unit was good in all aspects it met the expectations I had it was not exciting or otherwise but it did what it said and was a clean comfortable overnight stay whilst passing through the area and value for money.
July 10, 2014
Rated 5.0 out of 5.0 by Christine1954 Consistantly very good
Usual excellent service from the Holiday Inn Express at Taunton. Always enjoy my stop over as consistantly reliable. Well done HIE Taunton a credit to the company
July 1, 2014
Rated 4.0 out of 5.0 by *******55555 good overall service
June 30, 2014
Rated 4.0 out of 5.0 One night stop over
Only booked for one night , received a text and email confirmation with all details. Arrived early just to check in and drop bags off , reception desk were very accommodating and were able to provide my room . Room cleanliness was excellent but had to ask for the double pull out bed to be made up. This was done within minutes. Had a great nights sleep and room temp was perfect. Breakfast was minimal but the choice was fine. Only criticism was the scrambled egg (yuk ). Overall a very pleasant stay , all the staff were professional and very helpful . Thanks for a great service.
June 26, 2014
Rated 5.0 out of 5.0 by palmer007 friiendly excellent service, comfortable and great breakfast
wonderful staff that made it feel like home from home. the bedrooms were clean and the beds really comfortable. great having WIFI and lots of tv channels to keep the kids happy! breakfast was excellent plenty of choice. would definately recommend it to my family and friends. wonderful that we could take our dog too!
June 26, 2014
Rated 5.0 out of 5.0 by BorisR Value for money
We stayed in Taunton and was pleased with quality for price we paid, better then other hotel chains budget hotels
June 26, 2014
Rated 4.0 out of 5.0 by kimhb Comfotable bed, efficient and friendly staff
I stay at this hotel quite regularly because of its location, the staff, secure and clean but basic accommodation.
However, on my most recent visit the price was almost double because Rod Stewart was at the Cricket ground for a fund raiser, which meant rooms were almost double the usual charge, which is why I said value for money was very poor on that particular night
June 23, 2014