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Rated 4.1 out of 5 by 92 reviewers.
Rated 1.0 out of 5.0 by Not a friendly place - Beds are Terrible soft Just was not treated well from the start. Made my advance reservation. Was not welcomed as a recognized IHG Rewards member. Never offered the amenities that go with my level of membership. THERE WERE NO CARTS TO HAUL LUGGAGE TO THE ROOM. NO RESTAURANT - NO LOUNGE - NO FRONT PARKING! No assistance of any kind was offered to assist handicapped. Front desk manager was distracted and unavailable - was not concerned to assist - only to police the rules. had three nights reserved and moved to another Hotel chain that treated me with respect and was appreciative of me staying with them - THEY went the extra mile. Will never stay in that Holiday Inn again! The Hotel is only four years old but they haven't made attempts to serve or improve the facility or surrounding landscape - very out of the way location and with that kind of unconcerned and demeaning service they won't be there long. I understand that for now they have a Railroad contract and many of those staying are these individuals - without that room coverage - the place will struggle to stay open. Maybe that's why they are not concerned with the normal business traveler that simply expects to be treated with respect and have the few amenities that make travel bearable. August 18, 2014
Rated 3.0 out of 5.0 by breakfast & pool Breakfast was only average. The juice from the machine tasted like it was watered down. The pancake machine was malfunctioning. The heated swimming pool was so cold that we could not swim. August 16, 2014
Rated 5.0 out of 5.0 by comfortable bed The room was clean, easy checking, nice and feiendly staff, breakfast staff could have been a bit more friendly. the pool area was clean, hot tub was great, pool was too cold. I would come back to this hotel in the future. breakfast was good, hot and relaxed. August 16, 2014
Rated 5.0 out of 5.0 by Great Place, great service Came for a horse show and loved the hotel to relax afterwards August 14, 2014
Rated 5.0 out of 5.0 by Quiet and relaxing We were only in town for an overnight visit but found the hotel to work out perfectly for our needs. It is located in a quiet area with access to nearby amenities that made getting around easy. The hotel was clean and our room was cool and dark for a great nights sleep after a long day of sightseeing. We would definitely stay here again if we are back in Topeka. August 13, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay I enjoyed my stay with this Holiday Inn Express. The hotel was up to date, clean, and looked exactly like the pictures. This is a well kept property. I was pleasently surprised that is was next to two restaraunts and a Kmart and across the street from a WalMart. This property was not far from the things we wanted to do. The breakfast was average, but they did have a neat pancake machine there. Also the pool water was very cold, so my son and I did not get to enjoy the pool like we wanted to. To sum it all up, I had a VERY enjoyable stay at this hotel and I would definitely stay here again in the near future. August 8, 2014
Rated 2.0 out of 5.0 by Who needs internet?? While at this location I experienced terrible internet speeds. Considering I was working partially during my stay this was absolutely imperative that I have internet. I ended up having to spend half the day at a starbucks so I could work. And guess what.. I don't like coffee. I also had issue with the breakfast. All hot items ran out right as I walked into the breakfast room and took nearly 10 minutes to get refilled. August 6, 2014
Rated 5.0 out of 5.0 by Great Stay I enjoyed every part of my stay at this location, from the room to the breakfast everything was great and well taken care of. August 6, 2014
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