Rated 4.0 out of 5 by 49
Rated 5.0 out of 5.0 by M&M 44 M&M 44
Staff was very friendly. Hotel was comfortable and clean.
February 28, 2014
Rated 3.0 out of 5.0 by Midwest_Traveler Good staff, Rooms are clean, Internet is horrible
I've stayed here at least 4 times in the last 4 months. It's one of the better values in Topeka. It's not off the main hotel strip, so the rates tend to be a bit cheaper. The building is kept up well, the breakfast is the standard free breakfast fare. The staff is nice and friendly and the rooms and hotel is clean. The biggest issue I have and unfortunately it means I will have to spend 30 - 50 more dollars a night at a different hotel.
The internet is horribly unreliable. It just stops working, doesn't work, or is painfully slow at all times of the day. I don't have unrealistic expectation of free wifi in a hotel. I except to be able to do my reports for work. This means a stable connection if not a fast one.
February 12, 2014
Rated 4.0 out of 5.0 by JJCmom Comfortable room
Great room. Good service. Very clean. My only bad experience was with breakfast. My three year old daughter wanted pancakes. We didn't get down to eat until 9:40. When I tried to make a pancake I saw the machine was off so i turned it on. I was scolded by the lady tending the breakfast bar. She said that was off because it was out of batter. Rather than offer an alternative she then shut off the warming lights on the rest of the hot food.
February 4, 2014
Rated 5.0 out of 5.0 by FastMario A fine place to stayt in Topeka
The hotel and rooms were very clean and well maintained, and the staff was very courteous. I'd stay there again if I were to visit the area.
February 3, 2014
Rated 1.0 out of 5.0 by 42-steve Poor Experience
The bathroom in the room was dirty and had dried out dirty used wash rags hanging from the shower curtain rod. The mattress on the bed was either wore out or super soft and was like sleeping in a hole . We had originally reserved for 2 nights but left after the 1st night . We usually chose Holiday Inn Express and this was not a typical experience . The hot items on the breakfast bar were barely warm. The sausage patties were not browned or heated adequately. The scrambled eggs were cold
January 28, 2014
Rated 4.0 out of 5.0 by Happydriver Great place to stop
After a long day driving a clean and comfy bed! Slept like a log...
December 31, 2013
Rated 1.0 out of 5.0 by Jellis1929 Bad housekeeping!!! thin walls
This is my first ever negative review for a HI property and I have stayed in many over the years. I can not rate this hotel good in any category due to the extreme disgust I have with their housekeeping.
During my stay I notice that the housekeeper would miss cleaning part of my room and on my final night I notice that my bed was full of black hair. I had not noticed it up to this point so I do not know if the hair was there upon my arrival or I had been two tired after 15 hour days at work to notice.
To make sure that the bed was indeed nasty I looked under a set of pillows that I had not touched since my arrival several days earlier and sure enough the bed was full of black hair under the pillows (I have brown hair so it wasn't mine).
This coupled with the thin walls and terrible breakfast I have chosen to spend my next month in Topeka somewhere other than this hotel.
December 16, 2013
Rated 2.0 out of 5.0 by RW1972 Dirty
This is the first time I have experienced a dirty room at HIX, and it was disappointing. The bathroom had been "lightly" cleaned as stains and hair were visible. It was further disturbing to find the previous customer's leftover meal in the refrigerator, which was an indication to me of the lack of thoroughness of the housekeeping effort.
When I informed the front desk associate, she did not appear to be too concerned or offer any apology. She did say that she would inform the General Manager.
I will continue to stay at HIX, but not this location in the future.
December 13, 2013