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Rated 3.8 out of 5 by 295 reviewers.
Rated 3.0 out of 5.0 by Quiet room, nice breakfast The front desk was very friendly and helpful. The lobby was clean and spacious but not enough seating for people waiting for various things and only one restroom with a key was a drawback. Breakfast room was small and hot. The breakfast was good with lots of choices. Elevators were very slow. Room maid must not have know what the "Do Not Disturb/privacy" sign in the key lock because we put that in the door lock, went downstairs to get something and when we came back a few minutes later the maid was in our room. We ask her to leave and she said when sh finished! That did not go over well. The room was okay, quiet, but had no end table on one side to put eye glasses or other personal items or lamp to read by. Having made the reservations well in advance we were shocked to get a room on the back side when we had been told we would have one on the courtyard side. August 15, 2014
Rated 4.0 out of 5.0 by great staff very friendly staff, Neil at the front desk was very helpful and accommodating, cleaning staff very respectful August 14, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express 8.1.14 - 8.4.-14 - Great Choice This hotel is conveniently located near the congestion of Downtown. A quick cab ride or leisurely walk will get you to almost all the attractions. The front desk was beyond helpful with their service with VALUE! I'll only make one negative is the elevators. If you stay at a capacity time prepare to wait. The elevators are really really really slow and often full from guests waiting and collecting at the doors. I stayed on the 5th floor and couldn't get enough of the stairs. To tell the better end of the story is the complimentary breakfast 7 days a week. This hotel does breakfast properly, don't even dare utter the word continental....the variety is noteworthy and I tip my hat off. Expect lines for the bacon too ;) Overall I enjoyed the stay and would stay again, mostly for the service provided to me August 14, 2014
Rated 2.0 out of 5.0 by Convenient location Chose this hotel as it offered free wi-fi and breakfast and family rooms with 2 double beds (I generally do not find sofa beds provide good sleep quality). However I was sadly disappointed in the quality of the breakfast, the paper plates and cups and plastic ( August 12, 2014
Rated 4.0 out of 5.0 by Stayed on a Friday Night The hotel is in a convenient location and met the needs of our stay. The staff was helpful and allowed us to check in early which was a plus. The breakfast was pretty standard for complimentary it was packed around 9am and required a bit of a wait. The main drawback were the elevators - they required a wait of about 15 minutes before it arrived to our floor. All in all, it was a good stay with just a few cons. August 12, 2014
Rated 2.0 out of 5.0 by Hotel needs a lot of work, not a good value Hotel rooms and common areas really need to be updated. Elevators are very slow. Bed and AC in room are in bad shape. Room smelly and grimy. breakfast room crowded and hectic. staff and location o.k. bums hanging around in courtyard near entrance. August 12, 2014
Rated 5.0 out of 5.0 by Great in every way! It was our first time at this hotel but definitely not the last! Very well situated for people who don't mind walking a little. Walked to the Eaton Center, Rogers Center, Ryley's Aquarium. Staff was very pleasant! August 11, 2014
Rated 5.0 out of 5.0 by Nice experience Very friendly helpful staff. Nice room. Convient location. August 11, 2014
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