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Rated 3.8 out of 5 by 313 reviewers.
Rated 3.0 out of 5.0 by Time for a refurb Hotel is nicely located, staff was very attentive, and hotel was clean. It is time to throw away all the furniture and start over. The desk in the room would have been at home in a garage sale. May 18, 2013
Rated 4.0 out of 5.0 by Friendly environment and clean! We enjoyed the friendly atmosphere and the clean environment. The breakfast was good and gave a lot of variety for those who do not have food restrictions. it would be great if some gluten free starch options were available other than rice krispies . It would be helpful if the meat and egg offering would indicate if they contain gluten. Overall it is a very good place to stay and is good value. We enjoyed our stay very much and plan to come again! May 18, 2013
Rated 4.0 out of 5.0 by Good Service and excellent location Service is very good and its a nice location right at the center of downtown Toronto. The staff at the front office Mr.Ravish was good and was quite helpful. Overall it was a good stay, but the hotel can improve in the following areas: 1) Complementary internet in the rooms- the connectivity was not good and kept disconnecting when I was making overseas calls through skype (it was not a problem with skype). 2) There are no microwave in the room for me to heat my own food May 17, 2013
Rated 3.0 out of 5.0 by Clean hotel, noisey guests. The adjoining room was full of yahoo's, not the hotels problem really... the main issue was that my wake up call fro 5:15 was never sent... good thing I do a backup on my phone, otherwise my trip would have been a waste. May 17, 2013
Rated 1.0 out of 5.0 by Horrible hotel in an otherwise great chain The room smelled musty and like cigarettes, toilet ran all night and breakfast "room" is slightly larger than a walk in closet. Abysmal property. May 13, 2013
Rated 5.0 out of 5.0 by DOWNTOWN TORONTO FOR BASEBALL My niece and I just came back from a 2 night stay at this Holiday Inn. We chose it because we thought that it would be a good location for getting to BLUE JAYS games at the ROGERS CENTER. Was it ever!! A 2 minute walk to King Street, a short trolley ride, and a 3 minute walk down BLUE JAY WAY and, voila, you're there. The staff was very helpful. patiently answering all of our questions, and the breakfast buffet was GREAT!! We'll stay there again the next time that we come to see the RED SOX beat the BLUE JAYS. May 7, 2013
Rated 5.0 out of 5.0 by Great Location and great room We stayed here while attending a wedding at St Lawrence Hall. The hotel was in a great location, just a block away and was a great choice. Reasonable priced for downtown Toronto and an excellent value. The room was very clean and comfortable, great decor. The breakfast had great variety and was kept well stocked by the staff. April 30, 2013
Rated 3.0 out of 5.0 by Beds are very bad. No availability for the underground parking. Beds are very bed. No availability for the underground parking. Very expensive for what it offers. I had reserved 2 rooms - 1 with 2 queen beds and the other with a queen bed. Both rooms had terrible beds and in addition, i was given a room with 2 double beds instead of queen beds. April 29, 2013
Rated 5.0 out of 5.0 by Holiday Inn Express Downtown Toronto this hotel was a great value! Centrally located to everything, and in walking distance to just about everything. The staff were very courteous and helpful, and the breakfast every morning was great! Rooms were very nice and comfortable. April 23, 2013
Rated 4.0 out of 5.0 by clean,comfortable and helpful beds very comfortable, the staff are very knowledgeable of the area and were helpful with maps and restaurants etc April 21, 2013
Rated 5.0 out of 5.0 by Great Stay It was very peaceful on the 11th floor. Breakfast is beyond what is normally available at a Holiday Inn Express. Staff was exceptional as always. April 17, 2013
Rated 5.0 out of 5.0 by Central & pleasant location we stayed one night & found the staff to be helpful, the room clean, & the location to be great. The restaurant recommendations were excellent. A nice place to stay April 14, 2013
Rated 4.0 out of 5.0 by Decent place-affordable price The hotel is within walking distance of many attractions and restaurants. The room was clean, parking was available and the complimentary breakfast makes it a great deal. I was initially disappointed that the hotel didn't have a restaurant but found many options very close by. During our stay a light bulb was burnt out in the room and upon contacting the front desk, maintenance was sent up and it was resolved within 4 minutes. April 14, 2013
Rated 4.0 out of 5.0 by Great location Great location for access to downtown Toronto events such as Rogers Centre. Breakfast was very good. Beds comfortable and not too much noise at night. Room rate changed upwards by 10 dollars upon arrival in comparison to on-line booking rate. April 12, 2013
Rated 5.0 out of 5.0 by Ideal base for a good price Ideal place to base yourself and although CAD$20 may seem steep to park you can come an go as you please, but to see the city walking is best with a station only 5mins away. The room was small compared to other HIE we had stayed in but it was comforatable and clean. The check in staff were very helpful and although we arrived a bit early our room was ready. Breakfast can be a bit of a scrum if you don't knw there is another room opposite but the food was very good. April 12, 2013
Rated 5.0 out of 5.0 by Family trip Good hotel near the centre of Toronto, big rooms with friendly staff, only I think they have to improve de place of breakfast, poor and sad place. April 9, 2013
Rated 4.0 out of 5.0 by A gem in the city From the friendly staff at check in to the tasty breakfast, this hotel is a quiet gem. You can walk to the city core in 10-15 minutes, as well you can find a multitude of bars and restaurants in the same time frame. Room was clean and the bed comfortable. April 2, 2013
Rated 2.0 out of 5.0 by Not Memorable Good service and polite check in staff but the hotel is in need of renovation. $20 car parking per day very excessive at weekend. March 23, 2013
Rated 4.0 out of 5.0 dated room and hotel was dated it was very loud you were up when everyone else on the floor was up March 14, 2013
Rated 5.0 out of 5.0 by Great experience I spent one night at the hotel. The room was clean, the bed comfortable. I was by the elevator and was worried about noise, but I didn't hear a thing. Slept well. Breakfast was good, morning paper appreciated. Clean facilities, friendly staff. Only complaints: the furniture was dated and the room was small, but definitely not a deal-breaker given the location and the price. March 13, 2013
Rated 4.0 out of 5.0 by Great Location, Clean, Affordable Great hotel if you're just looking for somewhere clean to rest your head at night. Check-in was good and staff was friendly and helpful. Parking was in a handy location and was reasonably priced compared to other hotels in the same area. Room was clean and the bed was comfortable. Breakfast was decent (can't complain too much since it was free). Location was awesome. It's a pretty basic hotel, but we weren't looking for anything fancy as we were only in it to sleep at night. If that's all you're using it for, then this is a great choice in a good location. Wouldn't pay much more than the $119 we paid, but if you can get it for around that, then it's definitely a good bang for your bang. March 10, 2013
Rated 5.0 out of 5.0 by Great price and Location This is a basic motel but it's clean and comfortable. The washrooms are dated and the toiletries are poor, other than that it's great and I put my parent up here every year at Christmas. March 4, 2013
Rated 2.0 out of 5.0 by Dirty room with poor service Very noisy environment. Dirty bathroom and carpet. Stain on the furniture. Bad location for parking. Very disappointed experience. March 1, 2013
Rated 1.0 out of 5.0 by Extremely Noisy There was a local concert that night and the hotel was overrun with teenagers who were noisy, running up and down the halls, slamming doors, playing music loudly and arguing with other customers. This started at 2am and went on until 5am. February 28, 2013
Rated 3.0 out of 5.0 by Breakfast is Horrible Rock hard muffins, horrible selection and nothing was fresh. February 28, 2013
Rated 5.0 out of 5.0 by Excellent Service and Value The excellent service and attitude of the front desk personnel was the most important aspect of our 4 night stay. The breakfast was very good, fresh and appetizing. Our room was spacious and the beds comfortable. Received recognition as Priority Club members. Would definitely return. February 25, 2013
Rated 4.0 out of 5.0 by Just a couple of changes would be soooo helpful This is a well located, good value hotel for those doing business downtown. The staff were excellent and very helpful, the internet worked (and is complementary) and the breakfast was excellent too --- good mix of hot and cold. It was a bit crowded when I was there due to some large group bookings but I certainly still managed to get some food. I was surprised and disappointed that there is no snack vending machine or 'store' on-site. So if you're checking in there, pick up anything you need on the way to the hotel. If you're the type that gets the late night munchies when you're working on a report, you'll be out of luck unless you bring something with you. Or want to go strolling around downtown late at night. Not something I was keen to do... it's a quiet area but not all that well lit (just a bit too far off the main drag for that). And of course if you haven't had dinner when you arrive, you'll have to go out for that too. So all in all, a good place but look for dinner or snacks elsewhere. February 25, 2013
Rated 1.0 out of 5.0 by Not Worth More Than 2 Stars The room was dated, the beds were uncomfortable and the heating unit did not work properly. The only positive was the breakfast - that was very good. Even the location of the hotel was not great. This hotel was rated as 2.5 stars - I would not give it more than 2 stars at the most. I was suppose to stay at this hotel for 3 nights but left asfter one night and moved to a much nicer hotel for a similiar price. February 22, 2013
Rated 5.0 out of 5.0 by Location The hotel was convenient to downtown Toronto. The parking was next to the hotel, and the location was easy to find. The hotel was also located right off the Gardner Expressway, easy in and out. The next time I go to Toronto I will stay at this hotel. February 21, 2013
Rated 5.0 out of 5.0 by Great Wonderful place, close to all things downtown, underground parking is plus. February 14, 2013
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