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Rated 4.2 out of 5 by 117 reviewers.
Rated 2.0 out of 5.0 by Disappointed The biggest problem was not being able to connect to my corporate network through the hotel's wifi (and could not be resolved). The other irritants were minor (no eggs at breakfast, no coffee cup lids, no bath towels). November 25, 2014
Rated 4.0 out of 5.0 by Tucson Met my needs. Clean, convenient, and breakfast. Holiday Inn Express comes through for me again. November 23, 2014
Rated 1.0 out of 5.0 by Worst Holiday Inn experience ever! Beautiful hotel. Laid out extremely nice. Then shortly after the sun goes down it begins to turn cold. Real cold. Could not get heat to turn on. Called front desk who sent maint. Walks in room and explains "guest cannot control their own temp. When it get to 48 degrees the heat will come on for you" what? ?? Then stays "that's alli can do" and turns walks out of room. Called front desk again who stated they could do nothing. I immediately packed up, checked out, and demanded their shuttle take me to a competitors hotel where when you pay for a room you get to set thermostat at a level that suits you not the hotel's budget. IHG.... you missed on that one big time. I stay at Holiday Inn almost every trip which is weekly for 4 days. Won't be back at this one and starting to rethink my chain choices. November 23, 2014
Rated 2.0 out of 5.0 by Cleaning staff First day there we asked staff for extra towels so they choose not to clean our room and just left towels from that day on never gave us new shampoo or conditioner. Also never got the extra towels again either. Hotel is in a good location. Was also there for a dog show and the little bit of grass that is at hotel was either always wet or muddy. Made very tough to potty dogs. November 21, 2014
Rated 4.0 out of 5.0 by Very Satifying Stay. I was very surprised to be offered a first floor room (for the disabled) when checking in, because it was noticed that I was in pain while using a cane to walk. At first, I refused the offer, but was made aware it was a beneficial choice with my condition. Thank you so much, to the staff, Gabby in particular. The wifi in my room was Fantastically Great!!! I could stream Utube to my phone with no buffering, and Chromecast to the flat screen TV from my laptop better than at home with cable! I have too add that the morning dining area is not well thought out, and can be unpleasantly crowded when you have four or five persons standing in one of the two dining areas. .Otherwise I would only request that plain gravy, biscuits and tabasco sauce to the morning menu. November 20, 2014
Rated 5.0 out of 5.0 by Good Times Quick and Easy. Good Breakfast and a substantial amount of choice. November 17, 2014
Rated 4.0 out of 5.0 by Tucson Airport This was my second time staying here and I had a nice visit. My visit was everything you would expect from a Holiday Inn Express. November 13, 2014
Rated 5.0 out of 5.0 Multiple Stays Good Service There are multiple hotels along Tuscon Avenue. The Holiday Inn Express certainly has to be one of the best values. THe staff is friendly, they will use the shuttle bus to take you anywhere close and they will get you to the Airport on time -- even for the earliest of flights (or you could walk the 7 blocks to the Airport.) They make cookies in the evenings - which may not quite be the quality of the competitor that is famous for their large cookies, but they are good and it's a homey touch. The pool is fairly well maintained, but you'll probably have to bring a towel from your room - ditto on the hottub. Rooms are fairly well maintained and its a real good place to stay if you're flying into or out of Tuscon. November 10, 2014
Rated 5.0 out of 5.0 by good place to stay everything was fine but pillows could use updating. Friendly staff. Had a little trouble figuring out the A/C November 2, 2014
Rated 5.0 out of 5.0 by Great Location It is a great location. I would like the breakfast to be open a bit earlier because most flights out of Tucson are early in the morning to head back to the East Coast. Other than that, I enjoyed my stay and will be back. October 28, 2014
Rated 5.0 out of 5.0 by Tucson Stay I found the hotel very comfortable. I felt very safe as a female traveling alone. I could not rate the complementary breakfast as I was scheduled for a 5 AM shuttle to catch a 6 AM flight. However, the shuttle service with a crew for an airlines was helpful and very prompt. I appreciated the service by all of the staff. October 27, 2014
Rated 5.0 out of 5.0 by nice room great people I always enjoy staying here, Its quiet and comfortable and Im always treated well by the staff. Just right. October 23, 2014
Rated 5.0 out of 5.0 by Nice remodeled rooms New room styles with open sink areas are much nicer than closed in bathrooms from before. October 17, 2014
Rated 4.0 out of 5.0 by Good rest Sorry I sent to you by mistake the review related to the phoenix airport hotel. Please discrad my previous comment. Nice and pleasant staying. One of my best sleep into an hotel room. October 14, 2014
Rated 3.0 out of 5.0 by Room 232, a nightmare It is incredible that somebody has to pay to pass an entire night just ten feets over a power central runnig with strong noisese without interruption. We would have spent a better rest just staying into the car into the parking lot. Thats not an hotel room, it is an industry outlook. I suggest the management, just for the cost of a night, to put a double window on that room or to give it to somebody that goes there not to sleep. October 14, 2014
Rated 5.0 out of 5.0 by Convenient and clean A clean, comfortable room with trouble free internet access for the travelling business person. Convenient access to Tuscon airport that can't be beat. October 14, 2014
Rated 4.0 out of 5.0 by Close to the airport with a friendly staff This Holiday Inn Express is the perfect place to stay if you are flying out of the Tucson airport the next day. Whether you have your own car or need a ride from the friendly shuttle driver, you can't go wrong staying here. Also, this was the MOST affordable Holiday Inn Express I've stayed at in quite some time. My thanks to this establishment for keeping the quality high, but the prices low. October 13, 2014
Rated 5.0 out of 5.0 by consistently great quality and service I've stayed at Holiday Inn Express Hotels at varied locations throughout the US. I've always been more than satisfied with the caliber of the rooms, services, staff and overall facility. I always search for HIE whenever I will be traveling based on my consistently positive and reliable experience with their accommodations. October 13, 2014
Rated 4.0 out of 5.0 by Comfortable bed Quiet hotel but not to the standard of other holiday inn properties. The upgraded room I was in had an over abundance of furniture, none of which matched. All of the upholstered furniture was different non correlating fabrics. The desk was jammed into a corner making it unusable unless you sat at the end of it, which I had to do.. There was furniture on every inch of wall space making it a bit claustrophobic. September 29, 2014
Rated 5.0 out of 5.0 by Good experience! Will be back for sure! The bed was great and the pool area was very clean! Staff at the hotel was very helpful and motivated! September 25, 2014
Rated 5.0 out of 5.0 by Best service possible We were very pleased with everything. Staff extremely sweet and welcoming. September 23, 2014
Rated 5.0 out of 5.0 by Staff Professional The entire hotel staff were very courteous and extremely professional. September 23, 2014
Rated 5.0 out of 5.0 by Friendly , helpful staff The staff was very friendly and helpful. They offered to shuttle us to various locations. They gave good directions. It is a great location for airport travel ans highway acessibility, September 17, 2014
Rated 5.0 out of 5.0 by Good spot by airport Had an early flight and decided to stay close to the airport. Very close to econ parking lot, no flight noise. Left too early to take advantage of breakfast. Good choice if you want to stay close to the airport. September 15, 2014
Rated 3.0 out of 5.0 by Declining Hotel Stayed there several time. No notice of Club member. No offer of water. General appearance of hotel looked like it was declining. September 15, 2014
Rated 5.0 out of 5.0 by Very nice hotel handy for Pima Museum I stayed one night prior to visiting Pima County Air Museum and AMARG. It was very close to Tuscon Airport but very quiet and easy to find. Room was very comfortable and had all I needed. Staff were efficient and friendly. I would definitely recommend this hotel. September 10, 2014
Rated 4.0 out of 5.0 by Close airport hotel and convenient This is a normal and decent Holiday Inn Express. The rooms are clean and the bathrooms are modern. The lobby area is clean and large. There is even a small sundry shop next to the check in so if you do need something you don't have to leave. The main negative I have is the noise level between floors. The rooms are very quiet on the same floor, although I stayed on the 2nd floor and could easily hear the person above me walking. I don't think this was large person, just a lack of good sound and vibration insulation between floors. I heard it both nights in a row. Recommendation is to ask for the top floor. September 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Very nice stay. The bed was very comfortable. I like the fact that HI Express serves boiled eggs for breakfast. September 5, 2014
Rated 4.0 out of 5.0 by fan you might consider cleaning the overhead fan in the room once in awhile it was gross. September 3, 2014
Rated 5.0 out of 5.0 by excellent stay Our room and all common areas were exceptionally clean and well maintained. The staff was very friendly and professional. Shuttle service to the airport and nearby restaurants a huge plus. Comfortable bed, quiet room. Breakfast offerings were average but the area was very clean and well staffed. The in-room internet was slow but this was a one night stay for leisure and we didn't really need it. Would definitely stay here again. August 28, 2014
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