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Rated 3.9 out of 5 by 52 reviewers.
Rated 5.0 out of 5.0 by Best customer Service Ever While at the Valpo Holiday Inn Express, I remembered I had not made rooming arrangements for a conference we were attending the next week. I needed to fax in a reservation sheet. For some reason the fax would not go through. The G.M. took my reservation forms to her office and scanned them into her computer and sent them for me that way. I was very impressed. They also lent me scissors to complete table decorations for my granddaughter's high school graduation and opened the kitchen, not once but three times for me to wash some things. I cannot ever remember staying at a hotel that worked as hard as the staff of this one to make sure that we had everything we needed. My hat's off to all of the staff! June 16, 2013
Rated 2.0 out of 5.0 by Broke shower Handle on the shower was broke and within the first hour of the breakfast bar was empty May 29, 2013
Rated 5.0 out of 5.0 by 2013 Valpo Graduation We gathered several family members for a Valparaiso student graduation. Lobby gave us a great place to gather and rooms were clean . Would certainly recommend for others. Good job! May 25, 2013
Rated 5.0 out of 5.0 by great welcome The new general manager welcomed me when I checked in. I had just driven 5 hours after a full day of work and was so pleasantly surprised. She was very nice and made me feel welcome. Definitely better than the Merriville HIE nearby. May 13, 2013
Rated 5.0 out of 5.0 by good quiet place They were out of a lot of things at their breakfast. What was there was fine. It would have been nice to have had a refrigerator in the room. Most do anymore. May 12, 2013
Rated 5.0 out of 5.0 by Our Board of Directiors enjoy the great service. We use the Holiday Inn Express several times a year for our Board meeting housing. The staff are GREAT at accommodating the various needs. The men always comment that is a pleasure to stay there. The staff have also been helpful in accommodating us when we have needed a meeting room. When making reservations the staff couldn't be more helpful. THANKS VALPO HOLIDAY INN EXPRESS! April 25, 2013
Rated 4.0 out of 5.0 by High and Dry Stayed at the Hotel during a significant rain event. Room was quite comfortable with a great view looking out over a rain soaked wet land. The hotel property and parking lot stayed high and dry during the entire storm. Other properties in the area unfortunetly cannot say the same. Great food, great service and overall great hotel - I will be returning! April 21, 2013
Rated 5.0 out of 5.0 Very nice hotel Our stay at the Valparaiso Holiday Inn was wonderful. The hotel was clean and the staff was very helpful. I would highly recommend this hotel. April 2, 2013
Rated 3.0 out of 5.0 by Bed was too hard I've stayed they a few times and the person working the front desk this time acted as though she was doing me a favor to check me in. I simply asked if she tell me how many points I had on my account and she responded "not enough to do any good". She did not offer a bottle of water either. It's the small things that we all choose our stays by. Her attitude left something to be desired. I also checked on my points myself and I had 108K. Not a lot, but what i can tell you is that they will accumulate slower if I am in that area becasue I will not stay there again. March 27, 2013
Rated 5.0 out of 5.0 by Relaxing and clean We had a great time and the staff was very kind!! It was relaxing and clean. March 21, 2013
Rated 5.0 out of 5.0 by Overnight stay The front desk person was very nice and allowed me to access the local internet before i checked. Very nice guy. He was busy when i first walked in but assured me i was his next priority, which was nice. He then was having trouble with the computers while checking me in, and then he again satisfied me that he would get it all straightened out and would ring my room for anything else needed. Again, this allowed to relax in my room instead of at the front desk. thanks March 11, 2013
Rated 5.0 out of 5.0 by Excellent overall This hotel is really an excellent find. My daughter is in college in Chicago now, and this is a great location near enough but half the cost of a downtown hotel. The staff are always friendly and helpful, the whole property is clean and comfortable, the beds are great, the breakfast is great (best scrambled eggs ever!). The only down-side are the paper products in the bathroom. The tissues and toilet paper are thin, rough, and shred on exposure to any moisture. Otherwise this is one of my favorite hotels - period. February 1, 2013
Rated 4.0 out of 5.0 by Friendly Staff The staff was friendly. The place was clean. It was a good atmosphere and a comfortable place. January 17, 2013
Rated 1.0 out of 5.0 by Hard Matress and Small Room I did not find value at this particular hotel. The matress was hard and the room was much smaller then the Holiday Inn I stayed in the previous night. Not to mention it cost way more. December 17, 2012
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