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Rated 4.2 out of 5 by 89 reviewers.
Rated 5.0 out of 5.0 Friendly service and clean room The check-in and check-out was very easy. The room was comfortable and clean. My one issue was that the drapes did not close properly. The breakfast was very good. August 23, 2014
Rated 5.0 out of 5.0 by Comfortable room and great service We enjoyed our stay. The room was comfortable and quiet, which made for a good night's sleep. The breakfast was plentiful and good, and the staff provided excellent service. August 21, 2014
Rated 4.0 out of 5.0 by Quiet and Relaxing Nice and peaceful place to stay. Friendly staff and clean facility. I will definitely consider this hotel when I return to this area. August 16, 2014
Rated 5.0 out of 5.0 by Great Stay The staff, the accomodations, the complimentary breakfast were all excellent. August 14, 2014
Rated 5.0 out of 5.0 by Above and beyond service! We had such wonderful personalized service above and beyond the norm from the hotel owner, from Pam (at the front desk), and from many other employees. The owner went out of his way to find us a refrigerator for my brother's medications, even offering the use of the staff fridge for our large quantity of meds. The gentleman who helped me in with luggage sought out an extra table so my brother's necessities could be accessible when he was confined to the bed. The maids assisted in locating stores I needed, providing phone numbers and recommendations. Any facility can be well-kept and ADA compliant, but not all have personnel who go overboard to assure a pleasant stay when dealing with unpleasant circumstances. Kudos to the owner for hiring and training such a fine work force. Great service; comfy beds; nice amenities; clean. Will return! August 14, 2014
Rated 5.0 out of 5.0 by Service above and beyond! We had such wonderful personalized service above and beyond the norm from the hotel owner, from Pam (at the front desk), and from many other employees. A few examples: The owner went out of his way to find us a refrigerator for my brother's medications, even offering the use of the staff fridge for our large quantity of meds. The gentleman who helped me in with luggage sought out an extra table so my paraplegic brother's necessities could be accessible when he was confined to the bed. The maids assisted in locating stores I needed, providing phone numbers and recommendations. Any facility can be well-kept and ADA compliant, but not all have personnel who go overboard to assure a pleasant stay when dealing with unpleasant circumstances. Kudos to the owner for hiring and training such a fine work force. This hotel should be an example to all others as to how a hotel should be run. Beds were SO comfy; breakfast was ample and always stocked; clean; quiet. Great amenities; even better staff! August 14, 2014
Rated 3.0 out of 5.0 by Great staff, disappointing rooms Our family stayed at this hotel for two nights to attend a wedding in Vermilion. The beds were very comfortable, but the rooms were damp and musty. The pool temperature was great and the breakfast selections were good. The grandkids especially enjoyed the pancake making machine! The staff is to be commended for going out of their way to help with room discrepancies and providing additional towels, etc. The kitchen staff did their best to keep up with guests' needs. August 14, 2014
Rated 3.0 out of 5.0 by Over priced for what you received Have stayed in many different HI Express hotels. This one did not seem to be up to the quality of the others especially at the price they charged. August 11, 2014
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