Rated 4.6 out of 5 by 12
Rated 4.0 out of 5.0 by Fogs Accommodating Staff insures Smoke Free room
This facility was slightly higher cost/night then other options but I had a special request to insure the room we were assigned had no remnants of smoke odor (previous nights HIExpress in VA was less than acceptable with major smoke in a non-smoking room). Consandra outlined she would check the assigned room personnally and guaranteed no problems. When my family and I arrived all was fine (no smoke or masking scents). This was a simple need but extreemly important at this point during our short family trip. During our two night stay I witnessed another customer being assisted by staff and this confirmed this HIE location has a conscientious (sp?) staff that understands and responds positively to the needs of customers. Much appreciated! Happy New Year!
January 3, 2013
Rated 5.0 out of 5.0 by Susu Convenient location
Right off Interstate 84. Good restaurants in walking distance. Easy drive to great shopping in Manchester and South Windsor. Very convenient for visiting family in Vernon.
November 3, 2012
Rated 4.0 out of 5.0 by Beckey Had a great stay
My mother and I were in the area for a mini vacation and the Holiday Inn Express offered us everything we were looking for. The price was reasonable, the facility was very clean, and the amenities were satisfactory. The breakfast was awesome (eggs, pancakes, cereal, biscuits, bagels,etc.) and the staff was super friendly. The gym was small, but clean and had quality equipment. The restaurant that sits right next door was super handy.
Our only complaint was that the bar across the road got a little loud between 11pm and 2am. Our room was to the front of the building and the cars (and motorcycles) leaving were enough to wake us up multiple times both Friday and Saturday nights.
Overall we had a great time!
November 2, 2012
Rated 4.0 out of 5.0 by Speedydelight Late night noise.
The room was great! We arrived back at our room about 11pm or a little later. We were watching TV and I could hear the radio and a bit of a humming noise. I was going to call down to the desk to see if there was a lounge downstairs. But then I finally fell asleep. In the morning when I looked out the window to see the weather I noticed some dryer fuzz outside. I then decided that it was the laundry room late in the night making all the noise.
It might be nice if the night crew could keep the music down.
We were in room 208 right over the laundry room.
October 12, 2012