Rated 4.3 out of 5 by 120
Rated 5.0 out of 5.0 by reahmah great customer service
great hotel and excellent customer service. I had a good night sleep, bed and pillow was very comfortable. Room and bathroom was very clean. Breakfast was excellent, especially the cinnamon rolls. I would definitely recommend this hotel to all my friends and family
May 4, 2015
Rated 4.0 out of 5.0 by Naff21 Great room and service
Very nice room, clean and comfortable, however there was no fridge in the room. To me this is a big inconvenience
April 28, 2015
Rated 4.0 out of 5.0 by Pop and Nonnie OK
Newer facilities made for a fairly clean environment. Was disappointed in: 1. The shower curtain did not attach properly and was hanging half way off. 2. When showering, the curtain smelled sour. 3. The previous occupants made coffee, and the old filter was still in the machine (yuck!) Thank goodness for disposable cups.
We were expecting to go out late into the evening, so after arriving, we attempted to take a nap. The guest service department called the room to check to see if everything was ok waking us from our much needed rest. I appreciate the thought, but........
April 24, 2015
Rated 4.0 out of 5.0 by Mary Shad Very Good visit
We enjoyed our visit to Waller and staying at the Holiday Inn. The breakfast had a lot of choices and there was plenty to eat. The room was set up nicely and the WIFI connection was good. The AC worked, but I like my room colder than I could get it to blow in the room.
We enjoyed our stay!
April 23, 2015
Rated 5.0 out of 5.0 by Rolltide1959 Great front desk
I have stayed at many Holiday Inn's But there was one person that made my stay seem like I was at home. Her name was Ashley and she is the reason I stay there. Made you feel at home.
April 21, 2015
Rated 5.0 out of 5.0 by Hslyker Good night sleep
It is close to the northwest side of Houston. It made it perfect place to stop for the night.
April 16, 2015
Rated 5.0 out of 5.0 by Brent60 Great Stay in a comfortable room.
Nice and comfortable room. Enjoyed the one wall kitchen effect. Comfortable bed and pillows. Friendly staff. Overall great stay.
April 16, 2015
Rated 5.0 out of 5.0 by Caregiver1963 Great customer care
The staff assisted my mother in law by bringing breakfast to her because she was on oxygen and had trouble getting around. When the request was made upon check-in I expected a no but was happily surprised when the front desk person smiled and said "sure we can, what time would you like it"?. The next morning a friendly call was made to the room asking her what she would like for breakfast. A few minutes later a knock at the door and there was smiling staff bringing a little of I think everything offered on the buffet. I have never experienced such an effort to accommodate a guest.
April 14, 2015