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Rated 4.9 out of 5 by 255 reviewers.
Rated 5.0 out of 5.0 by Niles HI Express As always the best Holiday Inn Express on the planet Keep up the good work! November 1, 2014
Rated 5.0 out of 5.0 by Overall Hotel Experience I have stayed at the Holiday Inn Express in many cities across America and not one has come close to matching the overall excellent quality - beautiful facility, comfort, cleanliness, breakfast, snacks, staff - that I receive at the Holiday Inn Express in Warren, Ohio. Whenever possible, I always recommend this Inn to folks traveling to the Warren, Ohio area. October 31, 2014
Rated 5.0 out of 5.0 by First Visit I am very pleased to have stayed, attentions were incredible of all staff, I really felt like home, hope all chain hotels follow its example October 28, 2014
Rated 5.0 out of 5.0 by One Fantastic Hotel I have been staying at this hotel consistenly since 2007. The hotel and the staff have always been the best of anywhere that I stay. Being on the road an average of 35 weeks per year, there are many other hotels that I utilize. This property is "head and shoulders" above the rest! October 28, 2014
Rated 5.0 out of 5.0 by Great Stay! Place was as advertised. Quality of the common areas and staff made the stay that much more enjoyable. October 28, 2014
Rated 5.0 out of 5.0 by GREAT SERVICE-Excellent Staff! As an experienced business traveler for over 30 years the property ,service, guest relations and cleanliness were the best I have encountered in the US The team is to be complimented on their dedication to customer service and their commitment to achieving a higher standard in the industry. They have been successful! October 27, 2014
Rated 5.0 out of 5.0 by Excellent accommodations It's always a pleasure to stay at this location. The staff are friendly, courteous, the hotel is clean and there is always an abundance of snacks available any time of the day. October 24, 2014
Rated 5.0 out of 5.0 by Always an enjoyable stay and service Always an enjoyable stay. The service is great. All of the staff are friendly and go beyond to make your stay awesome. I've been there so much over the last several years that I know most all of the staff and general manager by name. I would like to say a big THANK YOU to them and see ya next time. October 22, 2014
Rated 5.0 out of 5.0 by Great service and accommodations Just an awesome and unexpected experience. Great service from people who genuinely cared about my stay and comfort October 19, 2014
Rated 5.0 out of 5.0 by Wonderful Staff & hotel Upon arriving at the hotel I was greeted by the most wonderful, cheerful, pleasant staff. They were extremely attentive & helpful. My room was immaculate as was the entire facility. I was really impressed with the cleanliness of the entire hotel. WOW!! October 18, 2014
Rated 5.0 out of 5.0 by Excellent facility I would definitely give this a 10 out 10 rating on cleanliness, friendliness and professionalism of staff, facility was well maintained and very comfortable stay. October 17, 2014
Rated 5.0 out of 5.0 by Great Stay Recommend Highly. The people were very friendly and it was very relaxing. October 17, 2014
Rated 5.0 out of 5.0 by Perfection In all areas This hotel executes everything down to the smallest detail with perfection. I am a professional market researcher and have done many customer satisfaction surveys and know what it takes to achieve perfection from a customers perspective. In every case the people make the difference. The staff at this hotel executes everything with perfection, they are friendly and always asking to make sure you are happy as a customer. The lady in charge of the breakfast food service is the best I have ever experienced. When we were checking out my wife asked for a bottle of water and the staff insisted she take two bottles. Just a small example of exceeding customer expectations on every aspect. If I am ever close to this hotel when traveling I would go out of my way to stay here again. Your staff and hotel is the best I have ever experienced. I have traveled the world in my job and you solidly stand above the rest. Thanks for making our stay such a pleasurable experience. October 15, 2014
Rated 5.0 out of 5.0 by Awesome Hotel Our trip to Warren, Ohio was stressful due to a death in our family. The hotel staff was fantastic, anything we needed they were there to take care of it. The hotel was clean and quiet, which is what we needed to get through this tough time. October 13, 2014
Rated 5.0 out of 5.0 by lighting better lighting in bathroom for my age could not see real good October 13, 2014
Rated 5.0 out of 5.0 by As always........ ...this is the only place I'll EVER stay while in the Warren, OH region. Consistently great service, great attitude by ALL their staff and extremely clean & comfortable rooms. Best experience ever staying in a hotel.....without question!!! October 9, 2014
Rated 5.0 out of 5.0 by Wedding This place is awesome. We were pleasantly surprised. Champagne, snacks, $.25 drinks (to shelf) what more could you ask? October 7, 2014
Rated 5.0 out of 5.0 by Best hotel staff I always enjoy my stay at the Holiday Inn Express Warren/Niles..........the hotel staff is the best, the suite is comfortable, and the breakfast is always superb. October 6, 2014
Rated 5.0 out of 5.0 by Excellent Choice This hotel went beyond my expectations. The staff was friendly and gave out free soda, water, and food throughout the day. Someone then came around in the afternoon with chocolates and ice. Great location! October 6, 2014
Rated 5.0 out of 5.0 by Exceeded our expectations Everything was amazing. Pool was clean. Pool area was beautiful. Rooms were clean. Staff was very friendly and helpful. October 2, 2014
Rated 5.0 out of 5.0 by Clean and comfortable facility Pleasant stay from friendly check in until departure. This is definitely the best Holiday Inn Express I have stayed in. October 2, 2014
Rated 5.0 out of 5.0 by Nice place This was a nice hotel. The price was a little high, but it was worth it for the safety and cleanliness. The breakfast was very good with lots of options. The pool area was nice and clean. The bed was comfortable and everything was clean. I'm always willing to pay a little more in order to make sure I have a nice stay somewhere. Since I am a rewards member, I was given a few snacks when checking in. I did not have time to take advantage of the snack area provided in the evening hours. Overall I would definitely recommend this hotel. It's in a nice, safe area and it was very clean. October 1, 2014
Rated 5.0 out of 5.0 by Great Hotel Staff was wonderful and amenities great. Breakfast and late night snacks were awesome. Great pillows and comfortable beds. Staff did not miss an opportunity to inquire if there was anything else they could provide. September 30, 2014
Rated 5.0 out of 5.0 by The best Holiday Inn This hotel should be the standard for all the Holiday Inns September 28, 2014
Rated 5.0 out of 5.0 by Friendly Staff and Lovely Accomodations We found the staff at this hotel to be exceptionally friendly and courteous. The whole facility was very nice and modern and clean. The water feature on the back patio was really pretty and we had a nice view of it outside our window. September 25, 2014
Rated 5.0 out of 5.0 by Great Experience We had heard that this hotel was the number 1 in Holiday Inn Express system. We decided to go there while in the area. Definitely lived up to the press they received. Would definitely stay there in the future when in the area. September 25, 2014
Rated 5.0 out of 5.0 by new hotel, very polite staffs and offered a lot of free stuff we will definitely come back here, very good experienced and very satisfied customers. September 25, 2014
Rated 5.0 out of 5.0 by Short Visit As always this is the best Holiday Inn Express in the nation Keep up the great work September 23, 2014
Rated 5.0 out of 5.0 by Great Service Service was great. Staff was very helpful. They made my stay a very positive experience. I would reccomend this hotel to anyone lookng for a good value. September 23, 2014
Rated 5.0 out of 5.0 by Not a better place to stay I travel quite a bit and this hotel is as close to being home as you will ever get. From the time you walk in to the time you leave you are treated like a family member. Whether you are on business or leisure travel this place has everything you will ever need. Every person who works there make you feel at home; the manager takes extreme pride in making sure your stay was awesome. With out a doubt the absolute best!! September 22, 2014
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