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Rated 4.6 out of 5 by 227 reviewers.
Rated 5.0 out of 5.0 by Great service When we checked in we were made to feel very welcome to be there. The rooms were very clean and comfortable. The breakfast was exceptionally nice with good variety. The main thing was the service provided by the ladies who served the breakfast food. They were willing to do all in their power to make us feel like we were family and served us the best they could. The front desk attendants were very helpful in responding to questions. A very good experience. February 19, 2014
Rated 5.0 out of 5.0 by Great Hotel very pleasant experience, everyone was great and the pancake maker was the best! February 15, 2014
Rated 2.0 out of 5.0 by Smoke Alarm kept beeping When we arrived, the smoke alarm would beep every 5 to 10 seconds. Not a big deal. All they had to do was change out the battery. The person at the front desk was very rude about it. She tried to fix it, but couldn't. So we told her that we wanted to be moved to a different room. The beeping all night long would keep us from getting any sleep. She started to give us a lot of attitude and was trying to tell us that we were stuck with that room. Anyway, we ended up getting a new room, but because of the front desk being rude and very unprofessional, we will not be going there again. February 12, 2014
Rated 5.0 out of 5.0 by St. George Holiday Inn Express This is a very relaxing and comfortable hotel. The staff are very nice, room is clean. I would highly recommend it to anyone. February 8, 2014
Rated 5.0 out of 5.0 by Just one issue I always enjoy staying here....just one issue you may want to look into. As I left early the next morning, there was a roach that ran out from my bathroom into the hall. I was not aware of any other insects. So....I don't desire my money back, I am not angry.....nothing of the sort. I enjoy the property but you may have an insipient issue that needs addressing before it becomes a major problem. Again, nice stay....very nice front staff!!! Dr. H. February 7, 2014
Rated 5.0 out of 5.0 by Excellent service and comfort We came to a training and all four of us enjoyed our stay. It was me that booked the rooms and received much more credit than was deserved. It was the staff, comfort and ease of access that allowed us to feel comfortable. Staff, especially Jessica, were awesome. Highly recommended. February 4, 2014
Rated 5.0 out of 5.0 by shocked!! We had several people in our group and everyone had a great experience and were elated with the size and quality of the rooms, service and amenities. January 28, 2014
Rated 5.0 out of 5.0 by Clean, New, Fresh, Great Price! We stayed in 15 Holiday Inn Expresses In 3 weeks! This was the Best, beautiful view, new, great price! This hotel has 3 Crosses mounted on the outside of their building! I'm impressed that they want to show and are not scared to show their Faith! May GOD BLESS Your Hotel! January 27, 2014
Rated 5.0 out of 5.0 by Jennifer at the front desk was terrific, the room quiet and comfortable The breakfast room was clean and well stocked, the attendant meticulously straightening chairs, tables and cleaned eating surfaces. January 14, 2014
Rated 5.0 out of 5.0 by Nice stay! A quiet room with comfy beds. Friendly staff and clean motel! January 10, 2014
Rated 5.0 out of 5.0 by Nice place to stay Another great Holiday Inn Express! A good night's sleep. January 9, 2014
Rated 5.0 out of 5.0 by Great breakfast and lounge area! I've stayed at a bunch of Holiday Inn's, and this was one of the nicest. Good size breakfast bar with many different items. GREAT drink selection, many different teas/coffees/flavored creamers. Heated outdoor pool and hot tub. Very nice overall! January 8, 2014
Rated 3.0 out of 5.0 by Room needs repairs The top dresser drawer was broken. The front of the night stand was cracked. The room was not feather free. We had to buy our own pillows at Wal Mart. January 7, 2014
Rated 5.0 out of 5.0 by Exceptional Service and cleanliness The staff there is amazing!!! They go beyond your expectations!!! The Breakfast lady I think her name was Char, was so awesome she came up to us and asked us if she could get us anything and how we liked our stay. She was very on the spot with bringing items out for breakfast!! Front Desk staff one of the best I have ever encountered!!! I am so pleased with Housekeeping. Our Housekeeper Rolene was amazing and so kind to us!!! Over all the best hotel I have ever stayed at!!! Thank you very much!!!! January 3, 2014
Rated 5.0 out of 5.0 by Wonderful place to stay I love this location and facility. The staff was great and very convenient to points of interest. Very quiet first floor room, great daily service with attention to detail. We will be back. January 3, 2014
Rated 2.0 out of 5.0 by Second stay wasn't as good as the first. We had stayed here before and decided to return due to the awesome experience we had the first time. We were able to check in quickly, got into our room with no problems. Issues started when we needed more toiletries and the staff member at the front desk handed us one bottle of shampoo and said that's all they had. Then there was a child yelling and running around in the lobby/dining area from 8-10:30 pm. We called at 9 pm stating they were being too loud and asked if they could please quiet down. Yelling didn't stop until 10:30 pm. Then at midnight, a thermostat malfunction caused our room to be heated to an extremely high temperature. Had to get up and crank up the AC because we couldn't breathe. Needless to say, we will be trying a different hotel next year or another location. This one has been ruled out. January 2, 2014
Rated 4.0 out of 5.0 by Just off the I15 Very convenient location just off the I 15. Used the gym, which was good. Breakfast had a good selection. Nice room with seating area. Good lighting. No eye makeup remover pads in the bathroom, which I normally use, did not feel like calling front desk. Upon check in we were not acknowledged as Club members and I had to ask for water which we use in the gym and on the road. Could benefit with replacing the pillows, a common complaint of mine. January 2, 2014
Rated 2.0 out of 5.0 by Noisy room, no acknowledgement of my status as a platinum member There was a continuous loud mechanincal hum in the room like a fan or pump. I called the desk but did not get fixed. We expected a bottle of water and a snack on arrival but no mention was made of our status. The shower diverter in the tub did not work correctly. January 2, 2014
Rated 3.0 out of 5.0 by We were scammed We made our reservation on line. After checking other hotels in the area, we decided to book with Holiday Express due to the reasonable room rate. When we arrived to check in, we were told that the rate quoted on line was a government rate and we did not qualify. We explained that the rate quoted did not indicate it was a special government room rate when we made our reservation and showed the desk clerk the reservation printout which did not indicate a special government room rate. The clerk would not honor the on line rate and charged us much more for the reserved room. We had no choice but to accept the increased room rate because it was late at night and we were on a road trip from Boise Idaho and we were on our way to southern Californa. In addition, there are no restaurants near the hotel and the clerk gave us a book of restaurants in St. George that delivered to the hotel in Washington, Utah. We were very surprised at the way the clerk treated us and how non-concerned the clerk was in customer service. We will never stay at a Holiday Inn or Express again. January 1, 2014
Rated 5.0 out of 5.0 by Nice People -- Great for Pets or If You Need Outside Access to Your Car For those who want to be close to their car (valuable or heavy contents) or have pets, this is an excellent choice. The people are genuinely friendly and the atmosphere is calm and quiet. Breakfasts are great and always well stocked. They always try to accommodate my room needs without a hassle. I suggest booking directly with them rather than the national toll free. December 31, 2013
Rated 5.0 out of 5.0 by Great Everything Great room, great staff, great location! We will definitely stay again. December 30, 2013
Rated 5.0 out of 5.0 by Fantastic I have stayed in MANY Holiday Inn Expresses, but this one was the absolute best. The prairie Frank Lloyd Wright architecture was fabulous. Amenities, cleanliness, staff all A+. December 16, 2013
Rated 5.0 out of 5.0 by very good very good personnel parking and cleanness. will stay here again December 12, 2013
Rated 4.0 out of 5.0 by Always Always good service. Always clean rooms. Always stay here. December 11, 2013
Rated 5.0 out of 5.0 by Great room, great service Room was even better than usual in our stays at Holiday Inn. Staff was friendly and very accommodating. December 11, 2013
Rated 5.0 out of 5.0 by ONLY THE GOODY BAG WANTS IMPROVEMENT!!! HEY!! THIS IS ONE OF THE BEST TOP FIVE INNS we've visited. Only the goody bag wants improvement. Pretzels a bit stale. What if IHG management considered placing a special upgrade surprise in the goody bag toward a future member visit (to encourage repeat business)? Breakfast bar was plentiful and well kept. Hopefully, future growth nearby will include a lounge and a restaurant or two. We stayed coming and going along I-15 over the Thanksgiving holiday. And we really anticipated and enjoyed both visits. Staff is great from the front desk to the maintenance man. Manager is very nice, personable and attentive as well. December 2, 2013
Rated 5.0 out of 5.0 by Comfortable rooms and nice staff The rooms were clean and well kept. The staff was friendly and helpful. The coffee was great and breakfast bar had hard boiled eggs which is perfect! November 26, 2013
Rated 5.0 out of 5.0 Good time The staff was professional and upgraded us to a beautiful suite. I stay at many hotels and this was outstanding. Thank you November 24, 2013
Rated 5.0 out of 5.0 by Very nice staff. And very welcoming facilities. Our room was spacious, it even has a floor window. One of their staff Sue gave us some very useful tourism information around Zion and Bryce NP during our breakfast. November 21, 2013
Rated 5.0 out of 5.0 by Just right This was a stop en-route. It was in a very convenient location with easy on-off to I-15. Quiet, clean well kept and just the right stuff for a good night sleep. Enjoyed the breakfast and back on the road. November 20, 2013
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