Rated 4.2 out of 5 by 173
Rated 3.0 out of 5.0 by Macmasaka Bed comfortable. View from room good.
Room heating was very poor. Staff very helpful and provided us with a fan heater.
March 23, 2013
Rated 4.0 out of 5.0 by Golg GREAT
Excellent stay staff cool and friendly room clean warm and comfortable
March 19, 2013
Rated 1.0 out of 5.0 by davidh123 Bad food, horrible hotel do not recomend
Food was over cooked in the evening, breakfast was horrible.
Rooms were tired and in need of refurbishment.
And you have to pay for any parking between 8.030 and 17.30 so you can end up paying for 2 days when you're only staying for one.
Overall I would NOT recommend this hotel
March 17, 2013
Rated 4.0 out of 5.0 by MLsMum11 Excellent staff
We found the location excellent for our short stay. Unfortunately the temperature outside dipped to zero and the hotel temperature was difficult to maintain. However the reception staff were quick to respond to my request and provided extra heating for our room. They also turned up the thermostat in the bar/dining area whilst we sat there for our evening meal. I can say that they responded to my every request/enquiry promptly and with a very pleasant and helpfull attitude. I thought they were great.
March 16, 2013
Rated 5.0 out of 5.0 by Snappa Spotlessly clean. Very comfortable room. Polite staff
Very good value for money, close to station for cental London trip. Room excellent, very nice foyer and bar area. Good breakfast included in price.difficult to find entrance and parking but that is only minor fault.
March 8, 2013
Rated 2.0 out of 5.0 by woody40 Nice hotel but noisy trains
We stayed in this hotel before a visit to the Harry Potter Tour and the hotel is very handy for this - it was only a 10 min drive the next morning. My main critisim of the hotel is the noise from the station. We were on a room overlooking the station on the 5th floor and the trains seemed to run for most of the night and the noise woke me constantly through the night. I checked my watch at 1, 2 and 3 and the trains were still coming through the station. I had a dreadful nights sleep. The hotel was clean, the staff were friendly, breakfast was a bit basic but was fine - there was nothing wrong with the hotel, except you practically sleep in Watford Junction Station!
March 8, 2013
Rated 5.0 out of 5.0 by Poppy10 Ideal Location for Harry Potter Studios
The purpose of our visit was to visit the Harry Potter Studios. I chose this hotel as you know you can guarantee value and quality with Holiday Inn Express - with breakfast that some other hotels don't include. This hotel is located next to Watford Junction Train Station - the time by train to London Euston is approx 20 minutes (but can be much longer depending on what train you get#. There is a shuttle bus that runs between Watford Junction Train Station and Harry Potter Studios every 30 minutes at a cost of £2 return. This hotel was immaculately clean and the staff were friendly and welcoming. Most importantly, the hotel was remarkably quiet for it's location. I was part of a party of 4 and all commented that they slept very well. The only negative point would be that the hotel had a relatively small car park for the size of the hotel. We arrived just before midnight and all spaces were taken. As I didn't need to use my car during my stay #due to the great location) I parked it for the entire weekend at the nearby Watford Junction Train Station car park for a total of £9.40. I would certainly recommend this hotel and would stay here again.
March 7, 2013
Rated 4.0 out of 5.0 by Marma Excellent Value, Convenient for Harry Potter Studios Stay Over!
Upon Checking in i was well greeted and my keys were handed over within 2 minutes with no hassle. The room was very clean and well presented with everything needed for a one night stay over. recommended for any couples or groups visiting the Harry Potter Studios as the Hotel is situated only 3-4 minutes walking distance from Watford Junction train station, which is where the Shuttle Bus for the studios departs and drops back every half hour. There was also plenty of restaurants in walking / taxi distance for an evening meal. Kudos to the inclusive breakfast which was well maintained!
Only Cons to this stay would be the television reception and where it was situated in the room in conjunction with the Bed as it was a bit of a strain on the eyes due to distance and the angle it was at. Also upon checking out the Staff Concierge had changed and the woman behind the desk didn't really question our stay or experience; she just accepted the key card and said Thank you.
Apart from that it was excellent value and convenient for our small trip!
March 7, 2013
Rated 1.0 out of 5.0 by Nicademus No hot water and extremely loud air conditioning
Generally I would say that the Holiday Inn is a good place to stay and I use them regularly but my experience at this hotel was very poor.
In the morning of my departure there was no hot water in the showers, no matter how long I ran the tap for. When checking out this was also mentioned by another guest and so was an issue with more then one room and not my room specific.
I also complained about the air conditioning due to its extreme noise and the staff member I spoke to stated that yes they need servicing. I had to turn it off altogether as I could not sleep. The air con sounded like I was standing adjacent a plane as the fan was really noisy.
Breakfast - the sausages were not cooked properly and were soft and gooey which was not pleasant. The scrambled eggs didn't look appetising at all and so I avoided them totally. All the other breakfast items were fine though.
My experience at this hotel was far from value for money.
March 7, 2013
Rated 5.0 out of 5.0 by emma78 fantastic
Took my children to the harry potter tour and this is a great hotel for that. Bus link was easy to use. and 2 min walk from train station to get into london. Staff very friendly, rooms clean,comfortable beds, great value if you book early. Would stay here again if i needed to stay in the area again.
March 5, 2013
Rated 5.0 out of 5.0 by albertini Enjoyable stay
we stayed 1 night in a family room and found it very comfortable. The staff were excellent. Thanks
March 2, 2013
Rated 5.0 out of 5.0 by AliH62 great stay
Excellent hotel, great value for money. rooms very comfortable, As i was travelling on my own, felt very safe, staff made you feel very welcome
February 28, 2013
Rated 5.0 out of 5.0 by Mumofteens Helpful Staff and Harry Potter
This is a comfortable and convenient place to stay if you are going to the Harry Potter Experience tour at Leavesden. It is 5 minutes walk from Watford Junction Railway station. You can get a bus from just outside the Railway Station direct to the Harry Potter Experience (£2 for a return ticket.)
Staff at the hotel were really friendly and helpful, and made sure we had an enjoyable short break in Watford. It is about 20 minutes walk from the hotel to the high street and a really good shopping centre, and we had no problem finding our way around as the hotel staff gave us a little map.
February 24, 2013
Rated 5.0 out of 5.0 by Caz63 Great overall stay
The room was very clean and tidy with plenty of room to move. The noise levels from the railway line were surprising low considering the room was at the back and near the line. The food was good apart from the sausages (but I'm fussy with them anyway) but I enjoyed everything else. Great selection of hot drinks at breakfast - tea/coffee/chocolate/herbal teas . Staff were very friendly. Great location to Watford Junction which was a 2 min walk. All in all I would recommend this hotel to anyone.
February 23, 2013
Rated 4.0 out of 5.0 by VANESSA49 wonderful staff
We have stayed on many occassions and the staff have always been wonferful, polite, happy and welcoming.
The rooms are very clean and well presented however even though the bed is comfortable it did dip in the middle!.
The breakfast included in the price was good value (bacon would of been a bonus) and when anything ran out the staff were quick to refil when they became aware.
We will stay here again when we plan our next theatre trip into London.
February 22, 2013
Rated 3.0 out of 5.0 by Nannap A Basic Budget Hotel
I cannot fault the staff who were friendly & courteous, but there are a few disappointing features about the Hotel.
Firstly and in my opinion most important is the fact that there was no Children's Menu for evening meals. The Hotel is ideally situated for the Harry Potter Studio Tour, which is a mainly children's attraction & there are no eating places in the surrounding area, however, there was no children's menu for evening meals. The staff were very accommodating about this & did manage to provide chicken nuggets & chips but there was no choice.
The buffet breakfast was 'warm' to say the least & the toaster barely toasted the bread.
Regarding my room, the 'dressing area' had a mirror & a hairdryer but to use hair straighteners for example, I had to plug them in at the other end of the room to heat them then unplug them to use them at the mirror. A little inconvenient in my opinion.
February 22, 2013
Rated 4.0 out of 5.0 by Mish Great receptionist
We were met by lovely friendly people.
We enjoyed our stay but the breakfast could do with improving.
The room was lovely and warm and tidy and clean.
February 20, 2013
Rated 2.0 out of 5.0 by paul87 Good budget class hotel
Comfortable and friendly budget hotel.Very convenient for Watford Junction station and quick journey to Central London.
February 19, 2013
Rated 3.0 out of 5.0 Poor quality mattress
The matress in the room was like a trampoline. Every little movement caused the whole bed to move and disturb my companion's sleep. That is the one big negative about this place. Its just a minute or so walk from the station where you can catch one of the very frequent trains to Euston. The hotel has combined reeption / a small bar / breakfast area. Breakfast was the same as other HIX proerties with the exceptin of the sausages which were a little better than other places. The food was only lukewarm since it is self service. The fan in the room was very very noisy - to the point where it was absolutely necessary to turn it off before attempting to sleep. We had a very busy trip to London and we were very tired due to a lot of walking. I would have slept a lot less due to the mattress if I hadn't have been so tired. Due to this matter alone I would look elsewhere in future.
February 9, 2013
Rated 4.0 out of 5.0 by JAT74L Great location
Lovely welcome from reception staff and a nice clean, quiet room. As far as location goes, it's almost on the north end of platform 1 at Watford Junction Station!
Have stayed here on many occasions and would recommend it.
February 6, 2013
Rated 5.0 out of 5.0 by LG13 Excellent
Room had everything we needed, bed dead comfy. Staff more than helpful and location good. Didn't hear trains much even though it is next to hotel. Will stay there again as it's cheaper than central London and transport to central London is so easy and quick.
February 5, 2013
Rated 5.0 out of 5.0 by Liz01 High level of cleanliness within the hotel,, understanding and personal sevice.
Efficient, flexible and informative reception staff who demonstrated high level of engagement and discretion.
A very good all-round quality standard for this type of hotel.
Friendly and effective housekeeping
February 5, 2013
Rated 4.0 out of 5.0 by stuart1510 helpful staff good location
staff very helpful and quick to sort out a couple of minor oversights with the room relating to linen and towels
some bacon at the weekend would be nice.
bit of a wait for the bar / reception due to the hotel being very busy and only 2 people appearing to be on duty
nice hotel though, have stayed before and will stay again
February 4, 2013
Rated 4.0 out of 5.0 by Teltest Helpful staff and handy location
I stayed here with my 14 year old daughter. We were going to the Harry Potter tour at Warner Bros. studios.
This hotel was really handy for the railway station and bus trip to the studios.
The staff were really helpful with details about local restaurants and travel info.
Breakfast is, as usual for Holiday Inn Express, excellent value.
January 25, 2013
Rated 4.0 out of 5.0 by MarcFromBelgium Good price/quality with easy acces to Warner Studio Harry Potter and railways to Central London
Family 2 adults 2 tall children
Good quality hotel for the price we got
Modern with airco - hairdress - ... Excellent for the price
To improve :
Second double bed is sofa for two people : not ideal for 2 tall children
We had to let our clothes in the luggages due to lack of space
Large choice but low quality
Free Wifi and newspaper in the lobby
Easy acces to Harry Potter studios
Easy access to central London (and much cheaper than staying in the city)
If you can live with the hereabove mentionned drawbacks, I recommend this hotel.
January 11, 2013
Rated 5.0 out of 5.0 by JenMick A very friendly hotel
Arrived early and found our room was ready. The reception staff were very inviting and friendly. Room was spotless and well equipped and beds were very comfy. We opted for a smoking room but there was no smell of smoke. Well done the cleaners. The breakfast was great with good food and plenty to choose from. We would definitely stay there again.
January 3, 2013
Rated 2.0 out of 5.0 by Maxwell925 Coeliacs ignored
Despite registering my need for gluten free food when I booked, no effort was made to provide a reasonable breakfast. My choice of cold food was limited to tinned grapefruit / oranges and yoghurt; the hot food choice was limited to scrambled eggs and beans. This is wholly unsatisfactory and way below the standards of competitor chains.
December 16, 2012
Rated 5.0 out of 5.0 by julie59 Lovely room and great service
Lovely room, very clean and comfortable. Staff were lovely and very helpful. Food was very tasty and plentiful. Only negatives were the room was a bit chilly early evening and the lack of parking spaces
December 15, 2012
Rated 4.0 out of 5.0 by 2caz7 Great value for money
Stayed here for 2 nights. Room was spacious, clean and well enough equipped; bathroom was spotless with lovely soap! Room was at the back so noise from trains could be heard and felt but didn't affect sleep. Some noise from other guests could be heard. Breakfast buffet was really good and never ran out (chocolatte and chocolate muffins were amazing!). Didn't have much contact with staff however they were efficient and polite during check-in. Would recommend and would stay again, great for the money especially so close to London.
December 7, 2012
Rated 5.0 out of 5.0 by gemsielou Great service, comfortable room
My boyfriend and I stayed her for 1 night and rated it very highly.
We went to the Harry Potter studio tour and this hotel was very conveniently located.
Transport-wise, we got the train to Watford Junction and the hotel was just round the corner (1 minute walk).
For the Harry Potter studio tour, the buses left frequently from outside the train station, so again, walking distance from the hotel.
The hotel was clean and well presented.
The hotel room was very comfortable with a comfortable bed and pillows to choose from "soft or hard" - this was a nice touch.
The bathroom was a good size with good lighting and a big mirror (good for the girls!)
We liked the fact the toilet could be sectioned off from the main bathroom, so one person could use the toilet whilst the other person could still use the bathroom.
Had a very good nights sleep.
There was a lighting option for the bathroom which i would describe as a low light "blue light". This was great when using the bathroom in the middle of the night, as it was a very low lighting and not a bright light!
The breakfast was good, especially as this was included in the price. They offered fruit, yoghurt, cereals, juices, tea / coffee etc. Toast / croissants / rolls / chocolate muffins baked beans / saussages / bacon / scrambled egg.
Would have been nice if there was a veggie saussage option or some cooked tomatoes, but still very good.
The location of the hotel was very close to the main high street which was great to go out to dinner, nice restaurants. I would highly recommend Rabbani Indian restaurant (we decided to go here due to good reviews on trip advisor) good, service and atmosphere was great!
December 5, 2012