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Rated 4.2 out of 5 by 247 reviewers.
Rated 4.0 out of 5.0 by fantastic stay Another great visit to this hotel.Stayed here once again after a day trip with the family to London. First class room and service as usual :) Room was requested at the front of the hotel to avoid the train noise and was provided upon check in. Very polite staff and the evening duty manager could not do enough to make us feel welcome in the bar afterour long day. Breakfast was amazing,considering it is included in the hotel room price. Will be stopping here again(4th time now ) on the next trip. Can not praise this hotel enough,keep up the good work :) October 2, 2013
Rated 5.0 out of 5.0 by Fit for Purpose hotel I stayed in Watford in order to commute for a couple of days into London. The hotel has everything I needed - car parking, short walk to the station, comfortable room and a good breakfast. Evening meal is a limited menu but its good food and there is a little bit of noise from the railway (Watford is a busy station). Staff were friendly, courteous and helpful. I had no problems and would stay there again. September 29, 2013
Rated 3.0 out of 5.0 by Nice place Good location...Watford Junction Overground Railway Station just 2 minutes' walk.....clean, well maintained rooms.....friendly, helpful staff. September 25, 2013
Rated 2.0 out of 5.0 by Free web access ? DO NOT use the free web access. Twice used. Twice computer infected with virus. No doubt a coincidence ? Don't mention the cost. others may expect same deal September 20, 2013
Rated 5.0 out of 5.0 by mr c j exall from reception room breakfast first class hotel. we say there all our visits to the area. great team thank you. September 19, 2013
Rated 5.0 out of 5.0 by Great for London Less than a 5-minute walk for a 20-minute train into London City Centre. Fab! Although a little walk into Watford town centre (allow 20-mins, especially if not sure where you are going). Food a little pricey but breakfast options provide a good start to the day. No need for lunch if you choose well! Parking a little limited, I would imagine, for a busy week night. We stayed at the weekend so no issues. September 12, 2013
Rated 5.0 out of 5.0 by Perfect Stay I could not pick a fault in our stay. The Double-bed was incredibly comfortable and the En Suite bathroom was both pristine as well as impressive in the shower department. The room was spacious and clean, and the breakfast options were very nice to wake up to in the morning. September 11, 2013
Rated 4.0 out of 5.0 by Railway Noise On the whole this hotel was very good. The problem we had was our room was at the back of the hotel and we were unable to open the window at night to let some fresh air in (was very hot) due to the noise from Watford Junction Railway Station. There is air conditioning (which we hate), however you could still hear the trains all night long even with the window shut. Ask for a room at the front of the hotel. September 8, 2013
Rated 4.0 out of 5.0 by Nice place to stay Staff were very welcoming and helpful. The room was ideal for what we needed it for. Only negative is lack of choice on the Dinner menu, but apart from that a very good hotel. September 8, 2013
Rated 4.0 out of 5.0 by Comfortable room and friendly staff The room was very clean and had everything we needed for the 2 nights we stayed at the hotel. The trains weren't too noisy considering how close the hotel is to the station so I was happy about this! I didn't have breakfast at the hotel so I can't comment on this. Upon arrival the staff were very friendly and welcoming to us. The only bad thing was the odd noisy neighbour in the next room banging the doors in the middle of one of the nights we stayed so we didn't get a whole lot of sleep then. But obviously the hotel isn't to blame for this. Very happy with the service and would stay here again the next time we visit the Harry Potter Studio Tour! As the location is very handy for this and the bus to the studio stops just outside the hotel! September 7, 2013
Rated 5.0 out of 5.0 by The perfect hotel to visit Harry Potter tour and London just next to the station, the Harry Potter tour bus stops there, and then you can go by train to London Euston, just minutes from the hotel! :) Great staff, great room, breakfast, clean. Perfect to go with family. We highly recommend it. September 6, 2013
Rated 4.0 out of 5.0 by Comfortable bed friendly staff and very clean Stayed on a stopover visiting the Harry Potter Attraction -was perfectly located for Watford Junction station .The room was everything we needed -comfortable and very clean -the staff were very friendly -the only downside was the breakfast -was a bit disappointing-might be an idea to locate the toaster to another area as that was holding the queue up and some additional seating would be good at peak times or maybe stop families holding tables for people in the queue as it was a bit frustrating trying to find somewhere to sit -was almost taking it back up to my room . September 5, 2013
Rated 3.0 out of 5.0 by No parking!! This hotel was ok! Had a variety of breakfast foods to choose from although I was disappointed in the cooked breakfast choices as there was only vegetarian sausages ( which I only found out after I'd eaten) scrambeled eggs and beans! Not what you'd call an English breakfast really! I was very disappointed With the lack of car park spaces for the size of the hotel overall there was about 15 spaces and if you couldn't find one you had to park In the pub car park and PAY!!!!!! Room was ok but don't think I got wished to enjoy my stay although staff was friendly and polite. September 4, 2013
Rated 5.0 out of 5.0 by Excellent location I stayed at Watford Junction with my son to visit the Harry Potter tour - great location - tour bus parked at Watford Junction station, which is a 2 minute walk up an alley alongside the railway. This was a good base for travelling into Central London too. On arrival the staff were very friendly and the hotel very clean. We were located on 5th floor at the front of the hotel which was quiet. The room was very clean with tea and coffee, a kettle, a hairdryer and tv. Breakfast during weekdays is 6.30 to 9.30; hot food: scrambled eggs sausage and beans. Other food consisted of fruit, yoghurts, muffins, croissants, toast, cereal - something for everyone. We ate in the restaurant one evening during our stay and had the steak which was fine. On depature we asked if we could leave our bags as our train was later in the day; the staff were very friendly and stored them in a locked room for as long as we wanted. Overall a brilliant hotel, good location, would definitely stay again. Thank you. September 2, 2013
Rated 2.0 out of 5.0 by Poor Internet in room I stayed in Holiday InnExpress on 20/08 for a night and had a comfortable stay. I had booked a Entertainment Package but found that the internet signal in the room kept on dropping every 4-5 minutes. It was virtually ususable. Having bought a room with Entertainment Package ( internet plus movies), I was not impressed with the internet facility in the room. This can be improved by the hotel. Thanks Apoorva August 31, 2013
Rated 3.0 out of 5.0 by Helfpul staff but disappointing food There is no restaurant service on a Sunday evening (which was not made clear before we arrived) and the chef was absent on the Monday evening too with no replacement! We had to get a takeaway on the Sunday and eat out Monday, neither of which are ideal after a tiring day when you want to relax in the hotel you have booked! Having said that the food in the pub about half a mile away was lovely!! Breakfast was disappointing and below standard for a Holiday Inn. Although the staff were friendly, the beds for my children were not particularly comfy. Won't stay here again. August 31, 2013
Rated 5.0 out of 5.0 by HIE never let you down Yet again I find myself leaving another Holiday Inn Express with a warm glow rather than in a disgruntled manner. Arrived at the premesis a bit hot and sweaty,jaded and with bags under my eyes that befits any parent with a three month old child.Check in was efficient and courteous and immediately this lifted my spirits. Room was spotless and hotel was pristine throughout.Great location for those not wanting a long trek from the rail station. Decent boozer(The Flag) that I have already earmaked to return to should we ever be in the area again. Excellent shuttle bus service to Harry Potter World which was the main reason for our visit. Was hoping for a legover myself,something Potters 'wizadry' never made happen-always had him down as an imposter that Potter. One thing to note at the hotel is if you arrive as much as 30 secs late after the deadline for breakfast-well put it this way,your going hungry!! Around come the shutters and your left to salivate. :-( August 31, 2013
Rated 4.0 out of 5.0 by Excellent location. Fab room. Great service I had booked a family room for me, my daughter and two children aged 13 and 10. The room was very good, spotless and very modern, the children really liked it. The double bed was comfortable, I shared this with my 11 grandson. My daughter and 13 granddaughter shared the bed settee. Unfortunately this wasn't as comfortable as it looked and both complained about the ridges in the mattress. But overall, we would all stay there again. The breakfast was adequate and plentiful. Perfect location for Harry Potter August 30, 2013
Rated 5.0 out of 5.0 by Excellent One night stay Courteous and friendly staff. Very clean rooms and surrounds. Had booked 5 rooms, staying with 9 friends. Would certainly recommend this hotel. Very handy with station nearby for London visit. August 28, 2013
Rated 5.0 out of 5.0 by Wedding Guests We stayed here for a wedding nearby and everything was very good. The bedrooms were well serviced, clean and comfortable and shower-gel is supplied in the bathroom. The staff were helpful and polite. Breakfast choice was excellent (though bacon would have been nice). Car parking a slight issue but there is an overflow car park nearby. August 28, 2013
Rated 5.0 out of 5.0 by Clean and comfy Very clean and lovely room. Bed satisfactory however not a comfy as would have liked, only got one pillow! Breakfast again was satisfactory however would have liked to get a full english breakfast. Not much parking either however these are minor details and we very much enjoyed our stay :-) August 21, 2013
Rated 5.0 out of 5.0 by Great service, great choice! This hotel was our base whilst up for the Harry Potter Tour. Couldn't have chosen a better hotel. It is only a couple of minutes from the Station which was perfect as we travelled by train, and the shuttle bus goes from there to the Studios. The room was more than comfortable. Added bonus of getting breakfast, and the option of bar snacks/meals at the end of the day. The staff were extremely welcoming, helpful and friendly. We are definitely planning to return. Thoroughly recommend this hotel! August 21, 2013
Rated 5.0 out of 5.0 by Overall fantastic From the time we got there to the moment we left we were made to feel incredibly welcome, all the staff were friendly and helpful. Sometimes you can tell when someone is only smiling or saying good morning etc because they are paid to do so but this was most definitely not the case here, I really can't sing their praises enough (especially the man and the woman- sorry, I can't recall their names- who were working on reception Friday 16th Aug evening/night). The hotel was clean and in order (the communal areas and the rooms), the room was much more spacious than I was expecting and comfortable too. We felt relaxed and at ease the whole time we stayed. Breakfast made (and I quote my son) "breakfast at home seem vastly inferior" and was greatly enjoyed. It was the lowest price hotel I found for the area and to be honest it really didn't show, I would DEFINITELY stay here again if I was in Watford again and I would recommend it highly to anyone looking for somewhere to stay. August 21, 2013
Rated 4.0 out of 5.0 by Fabulous location for a Harry Potter visit The staff on reception were friendly and helpful and the use of the car park, lift and breakfast area was clearly explained. My reward club membership was recognised and advantages were explained clearly. There were enough cups and towels in the room for the additional adult, the sofa bed had been made up and the room was welcoming and very clean. The mattress on the double bed was a little too springy which meant that any movement of one occupant disturbed the other. Whilst the dining room was large and clean, the buffet area was too small for the amount of guests. It was difficult to move around the buffet area whilst carrying a plate or tray and there was no space on the counter to put anything down whilst organising food and drinks. The hot food was hot and the cutlery and crockery were clean. This hotel is ideally located if you are visiting the Harry Potter tour. August 20, 2013
Rated 5.0 out of 5.0 by Friendly helpful staff I and my grand-daughters enjoyed our stay as the rooms were clean and the staff were extremely friendly and helpful. There was plenty to eat for breakfast. I will definitely stay there again. August 19, 2013
Rated 4.0 out of 5.0 by Comfortable and great service Very comfortable stay, plenty of room for me, my husband and the 2 kids. Breakfast was a bit basic but good, very close to Watford Junction Station for access to London in 15 mins and bus to Warner Bros Studio Tour Harry Potter!! August 16, 2013
Rated 5.0 out of 5.0 by Convenient and good value for money I brought my daughter to London to visit the Harry Potter Tour at the Warner Bros Studio, and booked the hotel for three nights because it was close to Watford Junction Station, (just five minutes walk door to door), where we knew we would be able to catch a bus to the Studios. The hotel staff were polite and helpful. Rooms were clean and comfortable, and the complimentary breakfast was more than adequate. My daughter and I enjoyed a drink and a reasonably priced meal at the hotel bar on the second night. There wasn't a vast menu but what they had looked very nice. August 15, 2013
Rated 5.0 out of 5.0 Excellent value We had a lovely stay in Watford. This hotel is very close to Watford Junction station 20 min to Euston lots of trains but make sure that you get the fast ones. Harry potter world is close too. Staff were so nice and very helpful . Only downside is limited parking but we managed with the staff,s help. Would stay again when we go back to London thanks to staff. Would be nice if bacon was on the breakfast menu. August 14, 2013
Rated 4.0 out of 5.0 by Good clean and comfortable hotel Great hotel with easy access to the train station which is only 2 minutes walk from hotel. Good parking facilities but not enough spaces. Good connection routes bith by train and road to london. Would stay here again. August 11, 2013
Rated 5.0 out of 5.0 by Excellent hotel, facilities, staff & service This must have been our 10th return to this hotel. Clean, spacious rooms. Friendly, helpful staff. Parking. Family friendly. Easy access to London. Would recommend to anyone. August 11, 2013
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