Rated 4.3 out of 5 by 180
Rated 5.0 out of 5.0 by Bernard69 Very Pleasent Stay
Wow, I sure was impressed by the new dress code at the Holiday Express.
Looks very professional and attractive.
These people go to any lengths to improve your stay and make on feel comfortable.
Very highly recommended by me.
April 11, 2015
Rated 5.0 out of 5.0 by SQUADMama Comfortable bed and great service
The Customer Care was on par with a 5 Star Hotel from check in to check out. Hotel guest comfort, safety and needs were addressed professionally and in a friendly manner.
April 9, 2015
Rated 5.0 out of 5.0 by Skippy51 Wenatchee Holiday Inn Express
The staff is very friendly and always available to help out. The rooms are clean and the bed was comfortable.
April 8, 2015
Rated 5.0 out of 5.0 by Capt 110 The staff was very friendly and extremely helpful
My stay at the hotel was for four nights. The staff was very friendly. The room was clean, quiet, and the service was excellant.
March 31, 2015
Rated 5.0 out of 5.0 by Road Tripping Road Trip
I took a last minute road trip across the Washington State. I stayed in two Holiday Inn Express Hotels, Both provided great service. Wenatchee Holiday Inn Express was my last stop before heading home. The front desk staff was very helpful, answered my questions and explained things well. Enjoyed the lite dinner provided, make your own sandwiches and a glass of wine. Continental breakfast is always a bonus when traveling, They always have many options. Very friendly staff from the front desk, housekeeping, maintenance.....anyone I passed greeted me with a "Hello", "Good evening", "Have a great day".... when I was headed out.
March 30, 2015
Rated 5.0 out of 5.0 by Bernard69 Great Service
Could not ask for better service from the hotel staff.
Very nicely dressed and polite staff.
Clean and carried themselves as true professional members of the hotel staff.
They also have a very nice computer room with printers and all anyone could every expect, plus internet services.
Very nice indeed.
March 28, 2015
Rated 1.0 out of 5.0 by No thanksIHG Disappointing - poor service, apathetic front desk
We had a terrible experience at this hotel. There is no manager on staff, just one front desk clerk who is completely unwilling (unable?) to resolve customer complaints. We rented the business center to hold a meeting for an entire day, but the room was so noisy that it interfered with our work and the front desk clerk refused to do anything about the noise (children running around and wrestling in the room above us). The problem seemed to be an overall management problem, as opposed to being isolated to one employee. We had trouble even booking the room in the first place because there are rarely managers on site. I would worry about safety as a result too.
March 19, 2015
Rated 5.0 out of 5.0 by Theath Stay at Holiday Inn Express
We had never stayed at a Holiday Inn Express, and we would come back. The Front Desk staff all weekend were so friendly and helpful, Some of the best Customer Service I have seen in a long time. GREAT JOB!!!
and considering we were there for a basketball tournament and we filled the hotel it was awesome..
Everyone had a great time.
March 19, 2015