Rated 4.5 out of 5 by 35
Rated 5.0 out of 5.0 by CNT60 Good customer experiance
Location on my route as well as the Hilton Honors was important for my decision to stay. The room and amenities met my expectationsand I was not disappointed. I left a item in my room and the service provided by MC13188 to insure my items were returned was an excellent example of personal service that was appreciated by a person who spends many nights in various hotels for business and pleasure.
October 7, 2013
Rated 3.0 out of 5.0 by BDoyle Just passing through
We stopped here on our way from San Francisco to LA. The room smelt musty but it was comfortable. The FREE internet was slow and didn't work all the time but it was not a big deal. Overall it was an good place to stay, average for a highway side "express" hotel.
September 15, 2013
Rated 5.0 out of 5.0 by reneerix Wonderful stay and Exceptional Customer Service. .....
I arrived late in the evening and the front desk clerk was wonderful. I knew after speaking to her I would be comfortable there. The room was great, very clean and comfortable. Breakfast was much better than expected. It was a very pleasant, relaxing stay. I would stay again.
September 7, 2013
Rated 5.0 out of 5.0 by Angel21 Exellent Hotel
Customer Service was outstanding, it's nice no know that the staff is bilingual i'm definitely comming back to this property.
September 5, 2013
Rated 5.0 out of 5.0 by mamak Traveler
Wonderful service. I got checked into my room right away. Which is very important when you have been on theroad for along time. The room was great. Had a wonderful nights sleep. And ready to continue my journey north to home.
September 2, 2013
Rated 5.0 out of 5.0 by Frankie52 Great service
When our tv wouldn't turn on, they were there with the solution. The snacks in the afternoon are great. The Start breakfast is the best in the area. We wouldn't stay anywhere else. It's a great hotel.
August 26, 2013
Rated 2.0 out of 5.0 by DWV1 Not a typical Holiday Inn Express experience
When we arrived at this hotel, we were told that they only had one room left. This as a room that they often used for storage. The room was actually a suite, impressive although it was in dire need of renovation. We were disappointed that the desk associate would not provide any more discounts for the day since it was the last room. Did not accept our military status nor AAA status. We hesitated to stay at first but decided to since we were very tired. The staff that we came in contact with were pleasant. I have stayed in several Holiday Inn Express and Holiday Inn Hotels, this one would rank on the bottom. The location is a small isolated area but I would recommend to continue to drive an extra 30 minutes to get to different hotel that will put loyalty before profits.
August 6, 2013
Rated 4.0 out of 5.0 by Pati2Lou happy new yorker
staff friendly and accommodating.Food area clean and food good.room clean and neat.mattress very comfortable.The late afternoon snacks were welcoming.
July 23, 2013
Rated 2.0 out of 5.0 by taxicart noisy
Very noisy room right beside elevator. Asked for non smoking and entire motel smells like smoke!!!
July 22, 2013
Rated 5.0 out of 5.0 by ChattyCathi FABULOUS HOTEL, GREAT STAFF
I look forward to staying at this location whenever I am traveling on the I-5. Great place to stop and rest...Great Truck parking in the area for "Oversize Loads" Convient to local area shopping and much to do
July 17, 2013
Rated 5.0 out of 5.0 by Kaori Comfortable bed and clean room.
Very modern amenities and clean room. Beds were nice and comfortable and very spacious room. I will recommend to my friends.
June 24, 2013
Rated 4.0 out of 5.0 by Pati2Lou Staying with you
The first night on the way to visiting relatives, the sink didn't work properly. We DID report it when we left so as to not inconvenience the next person staying in the room. The room, as usual, was clean and comfortable as always. Curtious staff.
The second time we stayed was on the way back home with no problems as usual. Curtious staff.
The only thing that bothers us is that the card stating the channels for the tv is completely wrong. Why do you show channels that you don't have. Shorten the list to the channels you do have. It is frustrating.
I can only eat GF food and wish you would supply GF bread, bagels. You could keep them in a freezer when someone asks. I always pack my own food when traveling, but sometimes I can't buy products I need in stores as they don't carry them.
We have been staying at this particular hotel for the last 13 or so years and will be back.
Thank you for your service!!!
June 15, 2013
Rated 5.0 out of 5.0 by navgirl Very nice and comfortable room
Overall Holiday Inns are nice hotels especially for the price so I do prefer them. The room was nicely decorated and the bed and pillows were very comfortable!
June 14, 2013
Rated 5.0 out of 5.0 by ChattyCathi ROOMS ARE IMMACULATE, COMFORTABLE,
Common areas of Hotel are well kept, Staff is always smiling and helpful..
Thanks for having the coffee HOT & Ready for me in the middle of the night
Stayed 2 separate times in the last week. Suggest it is time to upgrade your bath towles, they are getting a little frayed...
June 9, 2013
Rated 5.0 out of 5.0 by 559lis great full breakfast .... and quite hotel room
this first time staying at a Holiday Inn was the most memorable experiece because this is the true way to be provided service when staing at a hotel with hot breaksfast in the mornings and warm welcoming to allow pet to stay with their owners.
May 31, 2013
Rated 1.0 out of 5.0 by SteveInOregon Smoky Hall and Trashed My Car
We got a room on the third floor and it STUNK like cigarette smoke. The room wasn't completely awful, but it smelled wonky and the hallway smell just seemed to permeate in. Meanwhile down in the parking lot, their landscape sprinklers sprayed all over my car in the parking lot. This may not seem terrible, but in fact the water is full of some kind of mineral that has left water spot rings in the finish of my car after repeat washings (the first one being a mere two days after our stay, which was the first time we came across a car wash). Overall, a terrible stay.
May 30, 2013
Rated 5.0 out of 5.0 by Travelgal2 Comfortable, Friendly and Clean
We have stayed here several times as we have family in the area. Each time the staff has been friendly and helpful and the holel is clean and rooms are comfortable and well maintained.
May 20, 2013
Rated 5.0 out of 5.0 by Frankie52 Great goodies
This is our favorite place to stay on our trips up north. We tried other hotels in the area, but they don't compare.
April 29, 2013
Rated 5.0 out of 5.0 by PGWinters Best place to stay along 1-5 between Sacramento & LA!
This is by far the best, cleanest and most comfortable place to stay along the central California 1-5 stretch of interstate! I have been stopping here every year for an annual trip I take for the past 7 years. You will be extremely pleased with the service and the quality of the hotel and the value by far makes it the best deal along I-5. The managers name is Phyllis and she's been there all the years I've been coming through... she is nice, helpful and all her staff is just the same. I highly recommend this hotel to any and all... this Holiday Inn Express is very clean and it's kept that way!
April 11, 2013
Rated 5.0 out of 5.0 by OPAtraveler Quiet, comfortable, convenient
In spite of being just off I-5 the Westley Holiday Inn was very quiet, room and funiture comfortable, staff friendly and helpful. I will definitely stay again. Restaurant options at this location are very limited, but the breakfast provided had something for everyone.
April 5, 2013
Rated 5.0 out of 5.0 by dogplus2 dogplus2
we needed a decent place to spend the night with our dog on our way to Las Vegas from Oregon and then back from Las Vegas back to Oregon . this holiday inn in westley - patterson was perfect! the room was very nice and the beds were as comfortable as the fanciest hotels. the breakfast was good on both mornings- we really appreciated the eggs, which were different on both mornings , but very tasty. the second morning, there was no yogurt and the bananas were a little too ripe. We were so glad to find such a nice place to stay with our dog. there was a $20 fee for the dog which was fine. Overall - a great stay!
March 29, 2013
Rated 5.0 out of 5.0 by Traveler94116 Nice overnight stopover
A great hotel to stay in while traveling through, the rooms are nice and clean, the hotel staff are kind and accommodating, maybe a double pane windows to block the noise of the freeway would be a good idea.
March 7, 2013
Rated 5.0 out of 5.0 by Lionel5344 Little Jewel in Pasture Land
Rooms are spotless.
Staff could not be more accommodating.
Price is right.
GM provides superb hands on management.
I do not please easily, but this gets highest encomiums.
February 16, 2013
Rated 5.0 out of 5.0 by shebamutz Superb management and staff
Let's face it: Westley is in the middle of nowhere, but it is a great place to stop after 14 hours of driving from the Pacific Northwest to Southern California. I stop here because of the very caring and attentive service of management and staff. Phyllis, the manager, is a hands on kind of person that makes sure all is as it should be. The rooms are sparkling clean and very comfortable, typical Holiday Inn Express to be sure. TV selections are outstanding in their variety, incredible actually. My only gig would be I wish the internet connection would be more high speed, but I understand there is only one service provider in this part of the boonies. If you are in Westley, watch out for the rough exit roads from I-5 (worse than in a Third World Country), but do stay at this very nice facility.
December 4, 2012
Rated 5.0 out of 5.0 by Kimberly Great Service and room
After driving for 12 hours we stopped here for the night. The check in was fast and easy, the lady was very accomodating she even brought me a crib and set it up before I had my kids and bags out of the car! Thats Customer Service!!! My son didn't have to wait to bathe and go to bed, I LOVED that! the room was very clean and comfortable and we enjoyed our popcorn that came with our member package.
Thank you Holiday Inn Express for providing a comfortable night so we could continue our drive the next morning!!
November 30, 2012
Rated 5.0 out of 5.0 by shebamutz Wonderful oasis in the middle of nowhere
Thanks to a fabulous GM, Phyllis, this Holiday Inn Express is run the way a nice motel should be run. Clean and comfortable in lovely Westley, CA, an outpost of motels and gas stations at the northern end of the I-5 straight-a-way to L.A. Only issue has nothing to do with the great Holiday Inn. The off ramp road to this location must be the worst road surface of any road on the planet outside a third world country. Make sure your dentures are firmly in place before you exit onto the surface roads.
November 10, 2012
Rated 5.0 out of 5.0 by OKPDavid Excellent Hotel, Extremely Friendly Staff
Everything about the hotel was excellent but the staff really made a difference. Phyllis at the front desk was so nice. My family and I were traveling (to Disneyland) with our kids and she went out of her way to talk to them and make them feel welcome. Then offered them crayons and paper for the long road trip. She was very courteous and friendly toward us and we really appreciated her.
November 6, 2012