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Rated 4.4 out of 5 by 96 reviewers.
Rated 4.0 out of 5.0 by Comfortable Stay We stayed at this hotel for 3 nights while exploring the area with our 2 children. It was very comfortable - exactly what we would have expected for a Holiday Inn property. The staff were friendly, the rooms were clean, and the hotel was nicely located very close to the highway for easy access. The free breakfast was very good compared to the usual "continental breakfast" - it was well-stocked, the food was hot and replenished frequently, and there was a good selection. Overall, we had no complaints and would stay in the hotel again if we were in the area. October 16, 2014
Rated 5.0 out of 5.0 by Great stay The staff here is excellent!! Everyone was very friendly and helpful from the time walked in the door until we left. They have great customer service and I will definitely stay here again when I in the area. October 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Comfortable, clean hotel, Adequate location. Very friendly staff. I enjoyed my stay in the area. October 10, 2014
Rated 5.0 out of 5.0 Excellent place to stay Very convienant to many destination near the Poconos, staff was courtesy and food was good. Wish the pool open a little later, but overall is excellent. October 9, 2014
Rated 5.0 out of 5.0 by beautiful lake we stayed 2 nights on our way to new hampshire and enjoyed the lake.........we also loved driving around the poconos from this hotel. October 6, 2014
Rated 4.0 out of 5.0 by Great service Friendly staff and clean room. We would visit this hotel again October 2, 2014
Rated 5.0 out of 5.0 by PA Excellent!!! Great time of year to be in this region of PA. September 30, 2014
Rated 5.0 out of 5.0 What a terrific hotel This hotel is a great choice if you are staying in the White Haven area. (We were whitewater rafting on the Lehigh.) Terrific pool. Excellent breakfast. Clean, comfortable rooms. Just be sure to request a room facing the parking lot. The rear rooms face the interstate and are doubtlessly much noisier. September 30, 2014
Rated 5.0 out of 5.0 by Great Hotel We had a great time while we were in Lake Harmony. The hotel was centrally located to everything we wanted to do and see. The staff was very helpful and provided great advice on where to eat and what to do. September 27, 2014
Rated 5.0 out of 5.0 by great place to stay over of hotel was great .staff was real helpful on anything that was needed. from finding a place for dinner to anything in hotel. September 25, 2014
Rated 5.0 out of 5.0 by Clean and up-to-date rooms. Great complimentary breakfast. This hotel exceeded my expectations. I'd defnitely stay here again. September 18, 2014
Rated 5.0 out of 5.0 by Great hotel experience - 2nd year in a row This hotel is always on our list when we are in the area. Cannot expect a better experience as the hotel is modern, clean, quiet, comfortable beds, nice pool and jacuzzi, and a great breakfast. The only thing they need to improve is the coffee. September 11, 2014
Rated 5.0 out of 5.0 by Excellent accommodations Excellent Accommodations. Only thing lacking was the breakfast - not many people staying during the week, so the food did not move fast. Pancake machine was broken. Improved during the weekend when there were more guests. Rooms were clean - hotel staff very friendly and attentive. Towels were provided for the Warrior Dash participants. Overall - a great stay September 7, 2014
Rated 5.0 out of 5.0 by pit stop stopped at this hotel on the way to nyc - worked out great - easy access off of route 80 in PA September 3, 2014
Rated 5.0 out of 5.0 by Nice stary Stayed at this hotel on the way back from a vacation. Had a wonderful stay; great staff, good location. The room was very clean. Breakfast was well worth it. September 2, 2014
Rated 5.0 out of 5.0 by Great option for your next stay. I thoroughly enjoyed my stay at this Holiday Inn Express. The staff was great and made a point to fulfill any needs I had. I would definitely stay here again. Convenient location and nice accommodations. August 26, 2014
Rated 5.0 out of 5.0 by Clean, comfortable, and very relaxing Beds were very comfortable, hotel was clean, breakfast and pool areas were all great, had a king suite which was bigger than expected with chairs , sofa and nice fridge and food area, kitchen and cleaning staff were overly friendly and the tv had an extended channel lineup which was better than any other hotel I've stayed at - there was a convenience store, Arby's and Long John Silver's within one block which made things very convenient and easy - overall trip was great and much better than expected August 20, 2014
Rated 4.0 out of 5.0 by Good room and friendly staff Good, smelly hallway, nice pool and hot tub, good room, very good staff August 19, 2014
Rated 5.0 out of 5.0 by Great time Stayed 4 days at The White Haven Holiday Inn Express recently, had a wonderful 4 days there. Room was fabulous, very friendly and courteous staff, would definitely recommend this hotel to other friends heading up to the Pocono Mountain area August 19, 2014
Rated 3.0 out of 5.0 by Comfortable room - noise from pool and highway annoying The room was adequate, clean and comfortable. It lacked a fridge which has become more of a standard than a luxury these days. One annoying problem was noise, they put me in a room over the pool and along the side where a major highway ran. Kids were in the pool unsupervised well past the pool hours and the noise was very disturbing. I was staying 3 nights so I thought I might get a room away from the noise but that wasn't the case. Also no ice machine on 2nd floor, just on 1st and 3rd floors and of course I was on the second floor. Overall the accommodations were adequate for the location. August 14, 2014
Rated 4.0 out of 5.0 by Clean and modern The room was very clean. The bedding looked newer. There was a choice of a soft or firm pillow. The bed was comfortable. The bathroom was very clean and modern. The front desk staff was very friendly and helpful. On a down side the second floor hallway smelled of body odor. However, the room was fine. I noticed new rugs in second floor hall and wonder if that caused the order? The wi-fi connection was poor. August 14, 2014
Rated 4.0 out of 5.0 by Good and Safe but with a Leaky Fridge You have to set your GPS to Point of Interest and keyed in McDonald White Haven to reach this outlet. This Holiday Inn is very close to Lehigh Gorge State Park. We had a 2 Queen Bed studio suite. It was a bit cramped compared to the Holiday Inn on GAR Highway in Rhode Island but was still adequate. The suite was quiet saved for the air-conditioning unit. We still slept sweetly through the night. The 3D pancake printer in the breakfast area was the smartest one we came across in the chain. They also offered crispy bacon. The condition of the mini-fridge made me wonder if my cooler worked better, even after a day of activity in warm weather. The small freezer compartment in the mini-fridge was leaking water. We had to consume the BBQ meat the next day. For the price though, HI-White Haven Lake Harmony was overall a smart choice. August 11, 2014
Rated 5.0 out of 5.0 by Great room Very nice room with king bed. Very spacious. Nice bath room. Only bad quality is that there is only fast food joints located close by, August 7, 2014
Rated 4.0 out of 5.0 by room It would have been nice to have had a refrigerator in the room. The pillows were horrible! August 7, 2014
Rated 4.0 out of 5.0 by Comfortable room and great service! Hotel staff was attentive and wonderful. Rooms were clean, and king sized room was very large. July 29, 2014
Rated 3.0 out of 5.0 by Uncomfortable Beds and LOUD Rooms While this hotel is certainly in a good location given the remoteness of the area along 476, I was first concerned when there was a line at Check-In at 11:30 pm due to open Vacancy on a Friday night, which is usually unheard of in a IHG hotel property. As an IHG Priority club member, a gold member at that, I am used to be greeted at every IHG brand hotel I stay at as a member and am thanked by either bonus points or a complimentary snack bag, which I look forward to after long drives. However, out of all my stays at IHG hotels, this was the first time I was not greeted or thanked for being a loyal member and was not offered any bonus points or snack bag. As for the room, right away I should have been alarmed that there were complimentary ear plugs provided in the room. Should I have actually used them, they would have provided useful given the noise from doors slamming in the hall way to the people above us. This noise was the worst I have ever experienced at any hotel, especially an IHG brand. Overall the bathroom was spacious and modern as was the room, but some standard hotel amenities were not available, such as a Fridge and Security Safe. Additionally, granted I was given a King size bed, but I was only given 4 total pillows, all of which were not comfortable and neither was the bed. Usually I have the option of 6 pillows, all of which has different softness or firmness. This was by the far the worst overall sleep I have got from a IHG brand hotel, especially for one that is modern. As for the breakfast, it is like all other Holiday Inn express breakfasts with fake microwavable eggs, sausage, pancakes, bagels, toast, cinnamon buns, coffee, and juice. While a convenient location, I probably would not stay here again nor do I really recommend it unless you are in a bind and need somewhere to stay, then this hotel should suffice. July 24, 2014
Rated 5.0 out of 5.0 by great service but pillows uncomfortable the pillows were very uncomfortable but the staff was great. July 24, 2014
Rated 5.0 out of 5.0 by Nice place to stay Good location in the Poconos. Clean rooms. Large breakfast area with plenty of seating. Staff is always restocking breakfast items. July 24, 2014
Rated 3.0 out of 5.0 by Just ok Comfortable rooms. If you need wifi, forget about it. They offer it but to get connected and stay connected was horrible. I thought it was me but I disgust this issue with other guest and they had the same problem. Also, the breakfast was horrible. The staff was ok. The beds were comfortable. just giving you a heads up. There is only fast food and a Wawa to eat at. You have to drive at least 15 minutes to find some food July 17, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and excellent staff Everyone was very pleasant. The hotel was clean and the breakfast was very good Only issue we had was the neighboring rooms door was very loud. It shook the room as it opened and closed and they were very loud and up very late other than that all was great :) ...we will be back and will recommend. July 16, 2014
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