Rated 4.3 out of 5 by 190
Rated 5.0 out of 5.0 by Tom/110 Relaxing Experience
My wife and I were looking for a little time away from home and chose the poconos. My son had stayed at this hotel and recommended it to us. I'm glad we listened because it was everything we look for when staying at a hotel.
The staff was friendly the room was very clean , bed was comfortable and the breakfast great. I would definitely recommend this hotel to others.
We spoke to Stephanie when making the reservations and she did a great job. Can't wait to come back.
February 3, 2016
Rated 4.0 out of 5.0 by Woody830 Excellent Customer Care
During my stay a minor fire occurred in an adjacent guest room due to aluminum foil being inadvertently placed in a microwave by a young child early on the morning of checkout. The entire hotel staff and especially the house keeping staff were extremely thorough and efficient in insuring all guests had safely evacuated the building. there was no serious damage or injuries and we were allowed to re-enter shortly after the fire department arrived. The staff went above and beyond to make sure everyone's immediate needs were attended to as quickly as possible.
January 30, 2016
Rated 5.0 out of 5.0 by bonnyann Best Stay
We really enjoyed the hotel and the staffing was excellent.
January 4, 2016
Rated 5.0 out of 5.0 Great people
Everyone was so nice and helpful. We would definitely recommend.
December 27, 2015
Rated 5.0 out of 5.0 by Bradshd54 Not Disappointed
Stayed at many IHG in the last 10 years. This was as good as you can get for someone who needs a place to lay his head and get a good nights sleep. I was on the road at 5 am and the dining area was already set up. A pleasant surprise, as usually I leave before it is open, in the morning.
December 15, 2015
Rated 5.0 out of 5.0 by T-bone12 Great stay Mnagement made adjustment on the start of Breakfast for us earl
Great location for our plans Great Staff they catered to all our needs The room was perfect
December 10, 2015
Rated 5.0 out of 5.0 by Kippyw Holiday Inn White Haven - Lake Harmony
Pleasant stay. Hotel easy to find and conveniently located. Good clean exercise room.
December 2, 2015
Rated 5.0 out of 5.0 by OneNightStay2015 Nice place to break a journey
We had never been to this hotel or Lake Harmony before, but it was a convenient place to break a journey along I-80. Everything was delightful except that the pancake machine wasn't working when we were there. That seems to be a regular issue at Holiday Inn Express hotels, and so I can't help but think that a waffle-maker, which has fewer parts and is less prone to break down, might not be a better option to offer.
December 1, 2015