Rated 4.5 out of 5 by 87
Rated 5.0 out of 5.0 by Aunty Sher What You Get Is What You Pay For
When we first stepped into the hotel we were greeted by an amazing staff, so friendly and made you feel at ease right away. They made sure we knew where everything was, they pointed out the breakfast area and informed us that hot and cold food would be served. What an amazing variety they had each day.
My sister, her granddaughter and myself stayed 2 nights, we chose to stay in a suite which turned out to be the best thing we could have done. Her granddaughter is 3 so we were able to accommodate her with plenty of room to entertain. Plenty of room.
Our room was beautiful and very clean. As soon as you opened the door you were instantly made to relax and knew you were going to enjoy your stay, and we did.
The only thing missing was evening coffee or tea :(
Would I recommend this hotel to friends and relatives? YES defiantly.
July 29, 2014
Rated 5.0 out of 5.0 by race fan and kid visiter Best hotel near race track
Good beds and temperature levels; convenient to track and convenient to Starbucks; pleasant staff; up to date; clean; good feel; tea and coffee always available - no complaints except for the ease of parking with race trailers because they have medians in the parking lot which makes it hard to park with a trailer. If the lot is full you cannot back trailer in to park and unhitch and there is no pull through so that you can just park with trailer attached if you arrive when track is closed and can't set up pit yet.
July 29, 2014
Rated 3.0 out of 5.0 by Jason613 wi fi
Wi fi would not connect in Morning, called desk and they recommended a call to their provider. Did not admit until much later that their wi fi router was out. When I complained upon check out the desk clerk offered me 'points' to assuage the my lost morning of productivity. Had she said earlier that morning that the wi fi was impaired I would not have been so upset. Honesty is still the best policy. 'Points" anyone?
July 28, 2014
Rated 5.0 out of 5.0 by #175 Best hotel in Willows
If you're just blasting up or down I-5 and simply looking for a place slightly more comfortable than your front seat to catch some ZZZ's, this probably isn't the best value for your money, but if you're spending a few days at Thunderhill then do yourself a favor and choose this place. It always has hot water (I've taken my share of cold showers at the cheap places in Willows) is super clean, quiet, and all around comfortable. Book it!
July 23, 2014
Rated 5.0 out of 5.0 by The Rudd Great Expereince in Willows
I travel frequently each month for business. The Holiday Inn Express in Willows was as good if not better than hotels and chains that are more expensive and "rated" better. I was impressed by the quality of the room's pillows, bed, and darkness in the morning. I slept well and had no issues. The front desk staff were friendly and helpful. The continental breakfast was good. Will definitely stay there again if my work keeps me in Willows late. I don't like to drive tired and was conveniently located and decent price for the value.
July 22, 2014
Rated 5.0 out of 5.0 by Ella W Comfort and cleanliness
your facility was excellent and so comfortable and clean. it was a pleasure to stay there.
July 18, 2014
Rated 3.0 out of 5.0 by wildland front desk person
not impressed with your front desk person. maybe she doesn't like her job. didn't ask if i was an ihg member or really matter if i was one. i noticed other guest received a daily paper left in front of there room. never saw one.
i have stayed many nights and have been totally impressed with the cleanliness, comfort, and hospitality shown by the staff. this was not the case here.
July 14, 2014
Rated 5.0 out of 5.0 by Rdono Only place to stay.
If you are visiting the area of going out to Thunderhill Raceway, this is the best, the only hotel you should stay at.
July 11, 2014
Rated 4.0 out of 5.0 by Toonster Holiday Inn Express, nice as always
An average Holiday Inn experience, which means it was really good. Nice, clean, quiet and spacious rooms. Good breakfast for being in America (i'm from Europe, and the normal breakfast standard in USA is a little scary..). Holiday Inn Express is normally a little pricier than similar hotels, but it's well worth the little extra money: cleaner, better beds, quieter and better breakfast.
July 10, 2014
Rated 5.0 out of 5.0 by Stefan41 Every year
We travel to Oregon every 4th of July and stay at Willows at the Holiday Inn Express both up and down because we love the stay there. It's comfortable and convenient and always enjoyable to stay there.
July 8, 2014
Rated 5.0 out of 5.0 by Eaglephant Mr Ross
The rooms are very clean and comfortable, the staff at this hotel has been one of the most polite and helpful. Would have scored perfect only I had some noisy people and a spoiled kid next to me, not really the hotels fault.
June 28, 2014
Rated 4.0 out of 5.0 by nononot enjoyed the stay
great place to stay.
Really enjoyed the breakfast prior to going out for a day of racing.
Pool really cools you off after a hot day at the track.
June 24, 2014
Rated 5.0 out of 5.0 by Candice85 Perfect I5 Stopover
I was in town for family reunion. Upon check in the lady at the desk made us aware of the hotel amenities and recommended a great Mexican restaurant. The wifi was okay and the room was spotless.
June 19, 2014
Rated 5.0 out of 5.0 by Emil57 Overnight Stay
Was able to relax (sleep) . The A/C was working since the outside temp was over 100*,
June 12, 2014
Rated 5.0 out of 5.0 by TMacMillan Great staff and a good facility
Helpful and polite.
Nice rooms that are comfortable and clean.
June 11, 2014
Rated 4.0 out of 5.0 by Elliot33 Best for Willows stay
This property offers the best value and comfort at the Willows exit, especially with pets.
June 9, 2014
Rated 5.0 out of 5.0 by Rosales85 Great service
I have stayed here several times and always has been a great experience. The staff at the reception are always very helpful and friendly.
June 9, 2014
Rated 5.0 out of 5.0 by jj6818 Great Service and Excellent Stop on I5
This particular IHG is an excellent stop on I5 in northern California. The room is quiet and access to the hotel from the interstate is easy.
June 6, 2014
Rated 3.0 out of 5.0 by Dash1 Great room, disappointing pool
I spent the day traveling with two small kids and looked forward to swimming with them when we arrived. They were super excited as well. When we finally got to the pool it was clearly not heated and seemed dirty. We tried to make the hot tub work, because my kids really wanted to swim, but I was disappointed. We spent about 20 minutes and decided to leave because it was too hot to be in the hot tub, and too cold in the pool, that seemed dirty anyway.
The staff was excellent, the room was clean, but when traveling with kids, you need a place they can get their energy out. And I was disappointed with the pool situation. I chose Holiday Inn Express because I know they accept pets and we have stayed at another HIE that had an amazing, heated pool. I had hoped that would be the situation this time. And for the price, I was disappointed.
June 2, 2014
Rated 5.0 out of 5.0 by melford Very pleasant accomodations in all respects
Everything about our stay was great - would return if given the opportunity.
May 5, 2014
Rated 5.0 out of 5.0 by jack n jill Exellent staff
have stayed many times at this hotel and the staff is great!
March 24, 2014
Rated 5.0 out of 5.0 by sammyboy Me Again
My real home away from home or in other words my on the road family they are the best
March 13, 2014
Rated 5.0 out of 5.0 by Photomom Wonderful attentive staff at this location
Rooms are amazing - comfortable, large and quiet. Staff is friendly and accommodating. On check in they have cookies, I was musing that milk would go good with them and the front desk person walked to the kitchen and got me milk! Totally recommend this location.
February 25, 2014
Rated 5.0 out of 5.0 by Travelers on the road Warm greetings and go out of their way staff!
We arrived just in time to see the Super Bowl. We asked if it was all right to sit in the lobby where there was a big TV and watch the game. Not only was that okay, they rearranged the chairs and others joined us as they arrived. We had bottled water to drink and fresh cookies were made. The lady at the desk was a very friendly and happy person.
February 6, 2014
Rated 5.0 out of 5.0 by meg83 Great great great stay!
Great hotel, great staff, clean rooms, great breakfast and right next to starbucks! We will definetley be back!
February 3, 2014
Rated 5.0 out of 5.0 by Murphy's Mom Perfect Stop
We love stopping at the Holiday Inn Express in Willows. It is about half way between our home in Oregon and our stay in California. The staff is always very friendly and helpful. They welcome our dog with open arms. The rooms are always very clean and smell clean. The beds are very comfortable. Thank you for making it a great stop - esp. when we are tired from driving.
January 10, 2014
Rated 3.0 out of 5.0 by HarleyFC Pool Closure
One of the primary amenities that is important to my family is a working, heated swimming pool. I made the reservation online based largely on the fact that this property (as do all the HI Express properties) had a pool. However, when we arrived, we were informed that it was closed and is open seasonally. Why would you build an outdoor, uncovered pool knowing that it will be closed for several months throughout the year? This was very disappointing for me and my children. We were able to use a nearby pool at a different hotel, but it was hugely inconvenient. The evening staff person on duty was very pleasant, but seemed highly unprepared and untrained.
December 31, 2013
Rated 4.0 out of 5.0 by golfergal noisy neighbors, but nice stay.
Nice stay, very good breakfast.We always stay because of the good breakfast.and like the sheets and soft pillows.
December 25, 2013
Rated 5.0 out of 5.0 by loncart Excellent Stay
We chose the Willows location as a stop on our way from Oregon to Arizona. The hotel is clean, quiet and convenient to restaurants and other services. We had our dog with us and there is plenty of room around the hotel perimeter for dog walks. I have stayed in a number of HIE's and the Willows property is certainly one of the nicest !
November 25, 2013
Rated 4.0 out of 5.0 by venez002 Nice patio area and friendly staff
I Enjoyed The Hot Tub And Pool... Staff Was Very Friendly And Helpful.
November 21, 2013