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Rated 4.5 out of 5 by 76 reviewers.
Rated 4.0 out of 5.0 by enjoyed the stay great place to stay. Really enjoyed the breakfast prior to going out for a day of racing. Pool really cools you off after a hot day at the track. June 24, 2014
Rated 5.0 out of 5.0 by Perfect I5 Stopover I was in town for family reunion. Upon check in the lady at the desk made us aware of the hotel amenities and recommended a great Mexican restaurant. The wifi was okay and the room was spotless. June 19, 2014
Rated 5.0 out of 5.0 by Overnight Stay Was able to relax (sleep) . The A/C was working since the outside temp was over 100*, June 12, 2014
Rated 5.0 out of 5.0 by Great staff and a good facility Incredible staff! Helpful and polite. Nice rooms that are comfortable and clean. June 11, 2014
Rated 4.0 out of 5.0 by Best for Willows stay This property offers the best value and comfort at the Willows exit, especially with pets. June 9, 2014
Rated 5.0 out of 5.0 by Great service I have stayed here several times and always has been a great experience. The staff at the reception are always very helpful and friendly. :) June 9, 2014
Rated 5.0 out of 5.0 by Great Service and Excellent Stop on I5 This particular IHG is an excellent stop on I5 in northern California. The room is quiet and access to the hotel from the interstate is easy. June 6, 2014
Rated 3.0 out of 5.0 by Great room, disappointing pool I spent the day traveling with two small kids and looked forward to swimming with them when we arrived. They were super excited as well. When we finally got to the pool it was clearly not heated and seemed dirty. We tried to make the hot tub work, because my kids really wanted to swim, but I was disappointed. We spent about 20 minutes and decided to leave because it was too hot to be in the hot tub, and too cold in the pool, that seemed dirty anyway. The staff was excellent, the room was clean, but when traveling with kids, you need a place they can get their energy out. And I was disappointed with the pool situation. I chose Holiday Inn Express because I know they accept pets and we have stayed at another HIE that had an amazing, heated pool. I had hoped that would be the situation this time. And for the price, I was disappointed. June 2, 2014
Rated 5.0 out of 5.0 by Very pleasant accomodations in all respects Everything about our stay was great - would return if given the opportunity. May 5, 2014
Rated 5.0 out of 5.0 by Exellent staff have stayed many times at this hotel and the staff is great! March 24, 2014
Rated 5.0 out of 5.0 by Me Again My real home away from home or in other words my on the road family they are the best March 13, 2014
Rated 5.0 out of 5.0 by Wonderful attentive staff at this location Rooms are amazing - comfortable, large and quiet. Staff is friendly and accommodating. On check in they have cookies, I was musing that milk would go good with them and the front desk person walked to the kitchen and got me milk! Totally recommend this location. February 25, 2014
Rated 5.0 out of 5.0 by Warm greetings and go out of their way staff! We arrived just in time to see the Super Bowl. We asked if it was all right to sit in the lobby where there was a big TV and watch the game. Not only was that okay, they rearranged the chairs and others joined us as they arrived. We had bottled water to drink and fresh cookies were made. The lady at the desk was a very friendly and happy person. February 6, 2014
Rated 5.0 out of 5.0 by Great great great stay! Great hotel, great staff, clean rooms, great breakfast and right next to starbucks! We will definetley be back! February 3, 2014
Rated 5.0 out of 5.0 by Perfect Stop We love stopping at the Holiday Inn Express in Willows. It is about half way between our home in Oregon and our stay in California. The staff is always very friendly and helpful. They welcome our dog with open arms. The rooms are always very clean and smell clean. The beds are very comfortable. Thank you for making it a great stop - esp. when we are tired from driving. January 10, 2014
Rated 3.0 out of 5.0 by Pool Closure One of the primary amenities that is important to my family is a working, heated swimming pool. I made the reservation online based largely on the fact that this property (as do all the HI Express properties) had a pool. However, when we arrived, we were informed that it was closed and is open seasonally. Why would you build an outdoor, uncovered pool knowing that it will be closed for several months throughout the year? This was very disappointing for me and my children. We were able to use a nearby pool at a different hotel, but it was hugely inconvenient. The evening staff person on duty was very pleasant, but seemed highly unprepared and untrained. December 31, 2013
Rated 4.0 out of 5.0 by noisy neighbors, but nice stay. Nice stay, very good breakfast.We always stay because of the good breakfast.and like the sheets and soft pillows. December 25, 2013
Rated 5.0 out of 5.0 by Excellent Stay We chose the Willows location as a stop on our way from Oregon to Arizona. The hotel is clean, quiet and convenient to restaurants and other services. We had our dog with us and there is plenty of room around the hotel perimeter for dog walks. I have stayed in a number of HIE's and the Willows property is certainly one of the nicest ! November 25, 2013
Rated 4.0 out of 5.0 by Nice patio area and friendly staff I Enjoyed The Hot Tub And Pool... Staff Was Very Friendly And Helpful. November 21, 2013
Rated 5.0 out of 5.0 by Great place to stay! My only criticism of this hotel is that there is no doggie area designated for the hotel. There is no lawn to let your dogs relieve themselves. You have to walk across the street at an apartment complex or down the street to the fast food restaurants or other hotels to get to grass or a non weedy area. If I wasn't traveling with a dog, it would have been a great stay. November 21, 2013
Rated 5.0 out of 5.0 by Pleasant surprise I had work nearby and was looking for a nice, clean and comfortable place to stay. I was pleasantly surpassed by my experience. The hotel was very upscale for Holiday Inn - nice new modern furniture. It was impeccably clean - actually one of the first places I felt comfortable walking around w/o slippers in room. The free breakfast was perfect - pancake making machine and nice section of fruit, cereal and eggs. I would be happy to stay again! Thank you for a great experience in Willows. Didn't hurt that Starbucks is right across from it. November 3, 2013
Rated 5.0 out of 5.0 by Very nice place to stay Overall great experience for my wife and I while visiting the Willows area. Good breakfast selection. Very nice large rooms with very comfortable bed. Would highly recommend to anyone. October 29, 2013
Rated 5.0 out of 5.0 by End of a long day Great to come into a hotel, be greeted with a smile, get a nicely appointed, clean, comfortable & quiet room. October 1, 2013
Rated 5.0 out of 5.0 by Very competent and friendly staff We stayed at the Willows HIE over the weekend of 9/13-9/15, 2013. The hotel was sold out. The staff did a fantastic job of keeping things running smoothly. We cannot say enough good things about how cleanly, quietly and professionally operated this hotel is run. September 19, 2013
Rated 5.0 out of 5.0 by Great Value This particular Holiday Inn Express is a cut above the rest with excellent service, a good variety of breakfast choices, and cookies at check-in, yummy! As IHG members we also received a small bag of goodies to make our stay more pleasant. We highly recommend this particular Holiday Inn Express for its cleanliness, cheerful and helpful staff, and the little extras that made a difference in our stay! September 8, 2013
Rated 5.0 out of 5.0 by Awesome Hotel My son and I flew into Willlows Airport out of the Bay Area, our plan to stay the night and get moving in the morning to other airports. I called to ask if a shuttle was available to pick us up, and the person who answered the phone said no. So, we walked over, it wasn't far. We were greeted by a wonderful person who offered us cold water, and said that if she wasn't the only person in the hotel that day, she would have driven over to pick us up herself. In the morning, the staff was great. We had a good breakfast, walked back to the aiport rested, and ready to take on a busy day of flying. For any traveler passing through the area? My highest thoughts on this hotel. September 4, 2013
Rated 5.0 out of 5.0 by Warm and welcoming room with divider and sitting area. This was an exceptionally nice hotel. The continental breakfast was a bit less than expected with some sort of pancake maker contained in a device that provided no instructions on how to use and that I did not take time to figure out. No waffle iron that other hotels provide. Otherwise excellent accommodations at an affordable price. September 4, 2013
Rated 5.0 out of 5.0 by An Oasis in the San Joaquin Valley I really enjoyed my stay at the Holiday Inn Express in Willows. It was like finding an oasis in the desert! The staff members were efficient and helpful. The breakfast was excellent, with some protein choices, a requirement for me. August 22, 2013
Rated 5.0 out of 5.0 by Facility Review The treatment received is of the highest value available the staff is excellent and above all friendly and helpful August 20, 2013
Rated 5.0 out of 5.0 by Refreshing respite Your staff knows the meaning of the word " hospitality". Jamie remembered us from a previous stay and we had a nice chat about our cats. Kristin and Yahaira were ready, willing and able to assist with all of or needs and requests. We thank you especially for being a pet friendly hotel. We will be returning this week for a family funeral and Kristin assured us of the availability of a room on the floor we requested facing the North side. It's a great relief to know that we don't have to worry about our accomodations while we are in Willows ( my home town years ago) . Thanks so much! PS --thoughtful of your staff to turn off the noisy ice maker on our floor in the evening ---it's the little things that make a big difference! GC + JC + Isabella ^~^. August 20, 2013
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