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Rated 4.6 out of 5 by 106 reviewers.
Rated 5.0 out of 5.0 by Comfortable and clean...Attentive service Perfect place to stay for my business trip. Relaxing, nice view from my window. Caring staff. October 20, 2014
Rated 5.0 out of 5.0 by HIE Quality at its best This location is 50% of our way home from visiting family in Southern California, and conveniently located less than a mile from Exit 603 on I-5. This was the first stay at this particular HIE location for my wife and I, and it met our expectations in all ways. The hotel building is new and apparently purpose-built for HIE. Our room on the first floor was quiet and comfortable, although next to the stairwell. All the equipment worked (not so common). Although our four pillows were labeled Soft (2 ea) and Firm (2 ea), our assessment was that all four were Soft. The breakfast room was pleasant and uncrowded, with a good selection of HIE-standard breakfast menu choices, well-cooked and well-served. I don't know whether I have just been unlucky on recent stays, but bacon and scrambled eggs - my two personal preferences seem increasingly hard to encounter. They used to be common. We did not use the pool or exercise facilities. Pricing seems to be at the high end of the expected range, although the additional fee for our Golden Retriever was modest. This is a location that we expect to use again. October 17, 2014
Rated 5.0 out of 5.0 by Modern, convenient, and great front desk personnel. Really great room. There for a race and it was perfect. Great place to park the trailer out back and great room. Lots of room inside and didn't feel cramped. Couldn't find anything not working (and I looked). Heather at the front desk made my reservation and also was the clerk when I checked in. She was absolutely great. SHE is what made the stay perfect. Very friendly, yet professional and answered all my questions about the hotel, town, and restaurants. Would stay there again just because of her service. October 15, 2014
Rated 5.0 out of 5.0 by Location of Room Upon check-in, we requested a specific location for our room, to face the parking lot to ensure the security of our car. The Front Desk gladly searched for another room (we were initially given a room on the other (quieter) side and were given a room directly over were we parked our car. We then asked about a good place to have dinner and she recommended a nearby restaurant, which turned out to be a great meal. Very happy with the service and cleanliness of this particular establishment. October 8, 2014
Rated 5.0 out of 5.0 by Clean room, comfortable bed, relaxing hotel What more do you need from a hotel as a traveler. Great hotel. We use this all the time when coming up to Willows for track days at Thunderhill. Particularly helpful for two day events, when the rest the night before and in between days is very much needed. Rooms are very clean, always well maintained, bathrooms are always kept in great shape, guest service is always friendly. Super facility, couldn't ask for anything more. October 8, 2014
Rated 5.0 out of 5.0 by Best place in Willows We go to Willows once a year for a race and stay with our family including two boys, age 11 and 14. This is by far the nicest hotel we have stayed at. The décor is very nice and the rooms are clean even though they are pet friendly. The pool is a wonderful amenity when it is so hot in September in Willows. The staff is wonderful and very friendly and accommodating. Yes you can hear the trucks on the highway at night, and people going in and out of the doors along the hallway, but that's life. We wouldn't stay anywhere else. September 21, 2014
Rated 5.0 out of 5.0 by Great service I did not have a reservation but I got a room anyway with great customer service. September 18, 2014
Rated 4.0 out of 5.0 by Comfortable Sleep This is a nice hotel with a great, attentive staff. The bed was very cozy and I slept well there. There was no noise from the nearby highway, but I was able to hear the other guests in the rooms adjacent to mine far too well. September 14, 2014
Rated 5.0 out of 5.0 Customer I hope they replace the couple of missing pieces for the weight machine. We will be staying there on future visits. Matter of fact later this month we are booked for a weekend. Regards. September 11, 2014
Rated 5.0 out of 5.0 by Excellent choice off I-5 The bed and pillows were very comfortable. I would definitely stay here again! September 7, 2014
Rated 5.0 out of 5.0 by had what i wanted just a little noisy had what i wanted just a little noisy - literally just a noisy neighboring room and the outside sounds coming in through the walls/windows. if you are a light sleeper stay back in chico or sacramento, if you can turn of the A/C and fall asleep then stop in and enjoy the stay September 1, 2014
Rated 4.0 out of 5.0 Best place in Willows You can't beat the cleanliness of this hotel. The morning Bfast is a plus before you head to the track. August 27, 2014
Rated 4.0 out of 5.0 by One night on the road Good to excellent overall. Not an especially great value for the area, but there are not a lot of wonderful choices locally, either. About what you can expect from HIE, which means a bit above average at an above average price. August 22, 2014
Rated 5.0 out of 5.0 by excellent location The hhotelotel is located with good access to the freeway in both directions and the desk staff were very good with suggestions on things to do while staying in their August 20, 2014
Rated 4.0 out of 5.0 by best place in Willows, CA. We visit this holiday Inn Express 5-6 times every year to attend testing at Thunderhill Raceway. Everything is always the way it should be and the staff is always pleasant. My only issue at this time is the rate, the ads indicate a special rate for participants at THR but I noticed we are paying full price for our rooms. Understand the room is worth the standard price but if you are going to advertise a special offer don't make me remind you why we am staying at your establishment. Two rooms at an extra an extra $20 on 4 events so far this year is $160.00. In fairness I suppose it is my fault as I didn't inquire on check out but I just confirmed the advertised price, so if you are going to have a special program it into your system so I don't have to remind you on each visit. August 15, 2014
Rated 4.0 out of 5.0 by consistent quality Enjoyed staying at the numerous Holiday Express on our 2 week road trip thru Idaho, Wyoming, Arizona, Calif, and Oregon. August 15, 2014
Rated 5.0 out of 5.0 by Willows stay Great breakfast, easy check in and check out. Have stayed here multiple times, will continue to stay for future visits. August 11, 2014
Rated 4.0 out of 5.0 by Nice but no hot water Very nice, nothing really close by except and average golf course for food August 10, 2014
Rated 5.0 out of 5.0 by Great Stay Family of 5. Had enough room. It was clean. Staff was attentive and polite. It was clean! August 6, 2014
Rated 5.0 out of 5.0 by What You Get Is What You Pay For When we first stepped into the hotel we were greeted by an amazing staff, so friendly and made you feel at ease right away. They made sure we knew where everything was, they pointed out the breakfast area and informed us that hot and cold food would be served. What an amazing variety they had each day. My sister, her granddaughter and myself stayed 2 nights, we chose to stay in a suite which turned out to be the best thing we could have done. Her granddaughter is 3 so we were able to accommodate her with plenty of room to entertain. Plenty of room. Our room was beautiful and very clean. As soon as you opened the door you were instantly made to relax and knew you were going to enjoy your stay, and we did. The only thing missing was evening coffee or tea :( Would I recommend this hotel to friends and relatives? YES defiantly. July 29, 2014
Rated 5.0 out of 5.0 by Best hotel near race track Good beds and temperature levels; convenient to track and convenient to Starbucks; pleasant staff; up to date; clean; good feel; tea and coffee always available - no complaints except for the ease of parking with race trailers because they have medians in the parking lot which makes it hard to park with a trailer. If the lot is full you cannot back trailer in to park and unhitch and there is no pull through so that you can just park with trailer attached if you arrive when track is closed and can't set up pit yet. July 29, 2014
Rated 3.0 out of 5.0 by wi fi Wi fi would not connect in Morning, called desk and they recommended a call to their provider. Did not admit until much later that their wi fi router was out. When I complained upon check out the desk clerk offered me 'points' to assuage the my lost morning of productivity. Had she said earlier that morning that the wi fi was impaired I would not have been so upset. Honesty is still the best policy. 'Points" anyone? July 28, 2014
Rated 5.0 out of 5.0 by Best hotel in Willows If you're just blasting up or down I-5 and simply looking for a place slightly more comfortable than your front seat to catch some ZZZ's, this probably isn't the best value for your money, but if you're spending a few days at Thunderhill then do yourself a favor and choose this place. It always has hot water (I've taken my share of cold showers at the cheap places in Willows) is super clean, quiet, and all around comfortable. Book it! July 23, 2014
Rated 5.0 out of 5.0 by Great Expereince in Willows I travel frequently each month for business. The Holiday Inn Express in Willows was as good if not better than hotels and chains that are more expensive and "rated" better. I was impressed by the quality of the room's pillows, bed, and darkness in the morning. I slept well and had no issues. The front desk staff were friendly and helpful. The continental breakfast was good. Will definitely stay there again if my work keeps me in Willows late. I don't like to drive tired and was conveniently located and decent price for the value. July 22, 2014
Rated 5.0 out of 5.0 by Comfort and cleanliness your facility was excellent and so comfortable and clean. it was a pleasure to stay there. July 18, 2014
Rated 3.0 out of 5.0 by front desk person not impressed with your front desk person. maybe she doesn't like her job. didn't ask if i was an ihg member or really matter if i was one. i noticed other guest received a daily paper left in front of there room. never saw one. i have stayed many nights and have been totally impressed with the cleanliness, comfort, and hospitality shown by the staff. this was not the case here. July 14, 2014
Rated 5.0 out of 5.0 by Only place to stay. If you are visiting the area of going out to Thunderhill Raceway, this is the best, the only hotel you should stay at. July 11, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express, nice as always An average Holiday Inn experience, which means it was really good. Nice, clean, quiet and spacious rooms. Good breakfast for being in America (i'm from Europe, and the normal breakfast standard in USA is a little scary..). Holiday Inn Express is normally a little pricier than similar hotels, but it's well worth the little extra money: cleaner, better beds, quieter and better breakfast. July 10, 2014
Rated 5.0 out of 5.0 by Every year We travel to Oregon every 4th of July and stay at Willows at the Holiday Inn Express both up and down because we love the stay there. It's comfortable and convenient and always enjoyable to stay there. July 8, 2014
Rated 5.0 out of 5.0 by Mr Ross The rooms are very clean and comfortable, the staff at this hotel has been one of the most polite and helpful. Would have scored perfect only I had some noisy people and a spoiled kid next to me, not really the hotels fault. June 28, 2014
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