Rated 4.5 out of 5 by 51
Rated 5.0 out of 5.0 by mrtommyb1960 Awesome Hotel
My son and I flew into Willlows Airport out of the Bay Area, our plan to stay the night and get moving in the morning to other airports.
I called to ask if a shuttle was available to pick us up, and the person who answered the phone said no. So, we walked over, it wasn't far. We were greeted by a wonderful person who offered us cold water, and said that if she wasn't the only person in the hotel that day, she would have driven over to pick us up herself.
In the morning, the staff was great. We had a good breakfast, walked back to the aiport rested, and ready to take on a busy day of flying.
For any traveler passing through the area? My highest thoughts on this hotel.
September 4, 2013
Rated 5.0 out of 5.0 by Griffinjc Warm and welcoming room with divider and sitting area.
This was an exceptionally nice hotel. The continental breakfast was a bit less than expected with some sort of pancake maker contained in a device that provided no instructions on how to use and that I did not take time to figure out. No waffle iron that other hotels provide. Otherwise excellent accommodations at an affordable price.
September 4, 2013
Rated 5.0 out of 5.0 by ShayTay An Oasis in the San Joaquin Valley
I really enjoyed my stay at the Holiday Inn Express in Willows. It was like finding an oasis in the desert! The staff members were efficient and helpful. The breakfast was excellent, with some protein choices, a requirement for me.
August 22, 2013
Rated 5.0 out of 5.0 by sammyboy Facility Review
The treatment received is of the highest value available the staff is excellent and above all friendly and helpful
August 20, 2013
Rated 5.0 out of 5.0 by Gin2001 Refreshing respite
Your staff knows the meaning of the word " hospitality". Jamie remembered us from a previous stay and we had a nice chat about our cats. Kristin and Yahaira were ready, willing and able to assist with all of or needs and requests. We thank you especially for being a pet friendly hotel.
We will be returning this week for a family funeral and Kristin assured us of the availability of a room on the floor we requested facing the North side.
It's a great relief to know that we don't have to worry about our accomodations while we are in Willows ( my home town years ago) .
Thanks so much!
PS --thoughtful of your staff to turn off the noisy ice maker on our floor in the evening ---it's the little things that make a big difference!
GC + JC + Isabella ^~^.
August 20, 2013
Rated 5.0 out of 5.0 by jj6818 Friendly staff and clean! Stayed twice last month and will be staying again in a week!
Great place and will stay there again! Thank you to the friendly staff!
August 18, 2013
Rated 5.0 out of 5.0 by jb38chevy Always a Great experience
We stay here often. Always a pleasure - would recommend anyone anytime.
August 10, 2013
Rated 5.0 out of 5.0 by GregAZ Who would have thought?
We are Platinum members and have stayed at many HIE around the country. By far, this one is the best on so many levels. I recommend staying at this one in Willows only if you are looking for a modern, clean, well run, friendly and affordable hotel. Great job front desk people and housecleaning!
July 31, 2013
Rated 5.0 out of 5.0 by BOBSAN Great room and great service
Enjoyed everything about the room, the service, the breakfast selections and most of all the smiling and happy people from the front desk on down to the house cleaners. Can not say enough about the overall experience. Keep up the good work "Willows Holiday." We will be looking forward to come back again in the future. Thank you
July 25, 2013
Rated 5.0 out of 5.0 by kiramag Great Accomodations!
We love this hotel! We always stay here when we're visiting the area, which is several times a year. The customer service is excellent, and our special request for a particular room was honored, which was greatly appreciated since we were traveling with two small children. We love that we can have breakfast on site! Rooms are clean and pristine! Best hotel in the area!
July 21, 2013
Rated 4.0 out of 5.0 by mikepge great staff
The front desk & breakfast staff are great. They made my stay very enjoyable
July 18, 2013
Rated 5.0 out of 5.0 by peach61 Execellent Stay
Great wi fi reception, good breakfast, Clean rooms .Thanks for everything great staff
July 12, 2013
Rated 5.0 out of 5.0 by Bobby25 Comfortable stay
Would highly recommend if you need to stay in the area!
June 18, 2013
Rated 5.0 out of 5.0 by Agsupplier One of many stays
Friendly staff, great rooms, great location,
Would like more places to dine.
Orland was the closest place to have a good business meal with customers
June 17, 2013
Rated 4.0 out of 5.0 by Button56 Nice
All wa s wonderful
Except the truckers come in at night and run their trucks all night
Just stay on the opposite side of the subway
June 5, 2013
Rated 5.0 out of 5.0 by Catrina Clean,Quite and comfortable
Will always try to stay here if it works in to our driving schedule!
May 22, 2013
Rated 1.0 out of 5.0 by OregonFlip Overbooked, got wrong room
Travelling with my wife and married daughter. Reservation in hand for private suite, got to motel, room already booked. Young lady very polite, but motel was full, so she had to put us in the handicapped room. Three adults, one sink, very poor couch bed, no privacy.
After unpacking, using toilets, making couch beds, front desk called to say a room had opened. It was offered at discount, I thought it should be free.
Nice front desk lady said she would talk to the manager and get our points returned, as room overbooking was their fault.
The stay was a bad experience, room was clean but couch bed very uncomfortable, and one small sink in bath proved awkward.
Will not recommend this location as others are close by on the Interstate.
May 16, 2013
Rated 1.0 out of 5.0 by oneinhim79 Hotel nice but ..
Nice clean hotel and room. Check in a pleasure. BUT, the room was noisy- bathroom light clicked all night, refrigerator hummed so loud we had to unplug, then I was awoken at 11:30 p.m. with a phone call from the night clerk telling me the credit card I charged a 16.99 movie on was declined. WHAT?! AT 11:30 in the middle of the night I didn't need to know that! I gladly took care of it at check out when I paid cash for my room. The next morning the desk clerk was appalled and profusely apologized. I didn't care about the free movie she offered but wanted the other details noted and the staff error rectified. We wont be stopping there again. Sorry HI- your other hotels have been great but this one was a bust- extremely disappointed!
May 7, 2013
Rated 5.0 out of 5.0 by CHICO615 Visiting daughter
We were making a surprise visit with our daughter attending Chico State. Made our reservation about 9:30pm and arrived about 12:30 am. Check-in was fast and we were in our room quickly. Room was very clean and the bed was very comfortable. Will stay there again on another visit, less than an hour away from Chico.
May 6, 2013
Rated 1.0 out of 5.0 by Vet1 Disappointed veteran
I've enjoyed staying at this HI Express for a few years now during my frequent visits to Willows (6-7 visits per year). Unfortunately, when I checked in for my stay this week I was told that the hotel would no longer be offering the government rate to veterans, as they have for the last few years. I was quite disappointed to hear that, and will be looking at other hotel options in the area who do honor our veterans.
April 5, 2013
Rated 1.0 out of 5.0 by mamoo Suits our purpose
It was a perfect first-night stop on our way to So. Calif. HIE is always our first choice, as we can depend upon it to fill our overall travel needs.
March 18, 2013
Rated 2.0 out of 5.0 by LukeDonald7 No water for shower! No elevator!
The staff were wonderful--I did not envy them the job that morning!
There was a leak in the water system--the elevator was not working!
We were on the top floor--so the elevator not working--gave us our morning exercise--which was good.
I really thought that they could have given the guests discount. Or perhaps bonus points or a letter etc.
Or perhaps a discount for our next stay at HIE.
We stayed in another chain the remainder of our trip home to Canada.
March 13, 2013
Rated 5.0 out of 5.0 by SCHRODAWG81 Great Clean Services
The staff were very accomodating and awaiting my arrival. The Room was very clean and well maintained during my two night stay.
The facility and all areas are well maintained by the staff.
I will definitely recommend this Holiday Inn Express to either the business traveler or family on a holiday travel.
March 5, 2013
Rated 5.0 out of 5.0 by Travelerk Always a pleasure
The staff takes time to greet you with a smile and patience and will take extra time to recommend places to eat or things to do. Very helpful if anything is missing in your room or if you forget something! I stay here every month for business and the service is consistantly excellent.
February 20, 2013
Rated 5.0 out of 5.0 by tom37 review of stay
Our only suggestion is to fix the noisy refrigerator. It interuppted our sleep because of the vibration sound.
Everything else was excellent!
February 19, 2013
Rated 5.0 out of 5.0 by CamasD90 Memorable stay off I-5 in Northern California
Great stay and a enjoyable visit at this Willows, CA Express. They have a friendly staff and a great breakfast host who really shows to care for her guests. For a local restaurant in this small town, I recommend Casa Ramos.
February 14, 2013
Rated 4.0 out of 5.0 by SlipperyMerv Like This Hotel
Nice and clean and very comfortable. Great breakfast!!
February 5, 2013
Rated 5.0 out of 5.0 by Bandito Always stay while on the road if I can
I like to stay at HIE when possible because I like the dual sheet bedding rather than bedspreads. I think it is a much cleaner way to sleep.l travel up and down I-5 atleast twice a year and there is always a HIE located convenient when I am tired of driving.
February 1, 2013
Rated 5.0 out of 5.0 by jldrj Great place on Interstate 5
I usually stop here on my way from CA to the Portland area. I've always had a nice room with excellent front desk help. One night the people above me were apparently having a WWF match so I ask the front desk if they could move me which they did. I was exhausted from a long day of travel so I really appreciated it. Lot's of good places to eat within walking distance. Good breakfast in the am and a Starbucks just across the lot. Hard to go wrong.
January 29, 2013
Rated 5.0 out of 5.0 by RoadWeary101 Understanding staff
We enjoyed our recent stay at this property. My husband and I were returning home on a road trip from Washington state to California. The purpose was the funeral from My 92 year old Mother.
The following evening I realized that I had left my winter coat in our room at the Willows, when we checked out that morning. I phoned the local number, spoke to the front desk staff person, and was assured that my coat was found that morning. They would put it in the mail to me, and charge it to our ccard. I was delighted with the offer of such a great service.
My coat arrived at our home in Washington, and was delighted to have such a quick response. In the pocket was a memento from my Mothers service. A simple white rock, but it was part of her memorial service, and all of us had one to take home with us.
Thank you so much for the extra time and effort.
January 28, 2013