Rated 4.6 out of 5 by 69
Rated 5.0 out of 5.0 by Winslow96 Nice Place
I get up here every few months. I have stayed at several properties in the area. I enjoy my stay here every time. Wonderful staff. Great rooms. Nice touches. I wish they had wine. :)
October 26, 2013
Rated 5.0 out of 5.0 by hiking1957 Friendly Staff.
This was my first time staying at this location and I have to say that it was great. The hotel is conveniently located not far from the freeway with a couple of grocery stores close by. The staff was friendly and helpful. I would definitely recommend this location.
October 24, 2013
Rated 5.0 out of 5.0 by jgriebling Sonoma
Very nice property. Very friendly and helpful staff. Comfortable, quiet, and affordable rooms in the heart of Sonoma! Walking distance to great restaurants in downtown Windsor.
October 23, 2013
Rated 5.0 out of 5.0 by ric46 Comfortable bed and great service.
Very nice stay. Staff were pro's. Shops and restaurants are about about 3-4 blocks from Hotel which is very desirable. Breakfast was somewhat lacking. Scrambled eggs remined me of Army eggs.
October 23, 2013
Rated 5.0 out of 5.0 by Barb66 Great service
Your iron had rust and I used it and my top had rust spots. Called and someone came and took it to laundry and brought it back.
Great service. I tipped her but really didn't need to as it was your iron that was at fault. But I felt her service was excellent.
October 15, 2013
Rated 5.0 out of 5.0 by Justahappycustomer My home away from home
I spend a lot of time at this at this facility, always a great stay, and the staff here make all the diffrence in the world. I am not a person who write reviews on anything, but for this facility and the wonderful crew here I gladly make an exception!!
October 2, 2013
Rated 3.0 out of 5.0 by Samurai78 Clean but noisy
We love staying at holiday inn expresses. Breakfasts are excellent, swimming pool is a plus, rooms are clean. This place would have been great if we had stayed on the quieter side- we requested this when we made our reservation but did not get it. What made it worse, was that there was a dripping sound that lasted all night. Also, the bathroom sink was had a slow drain. Informed a staff member and she thanked us for letting her know but that was all. Hoping the front desk would be more accommodating.
September 30, 2013
Rated 2.0 out of 5.0 by Cgaspero Expect better of the IHG brand.
As a platinum member we expected better. First room assigned had dirty covers on furniture the second had an odd odpr on one side of bed and in the bathroom. The reservation had been made more than 72 hours prior to our arrival. In as much as these were the last two rooms the staff could do no better. The room was thoroughly cleaned for our second night which happened to be our anniversary free night. The odor near the side of the bed persisited. Perhaps it was the carpet?
September 30, 2013
Rated 5.0 out of 5.0 by PeterJ3 Holiday Inn Express upgraded
This is not your usual Express. The rooms, facilities, and breakfast are much more upscale. The breakfast buffet has eggs, bacon, sausage, pancakes, cereals, breads, fruits, etc. Convenient location between Healdsburg and Santa Rosa. The staff are accommodating and friendly. And the rates are low.
September 26, 2013
Rated 5.0 out of 5.0 by Odieval Nice to go someplace I've been many times , so relaxing
We stay here quite a lot and always feel comfortable. Great place
September 22, 2013
Rated 4.0 out of 5.0 by KarenA33 Will stay here anytime!
Nice bed and bedding, very clean, quiet. Friendly and helpful staff. Good price for the area. We will definitely stay here again.
September 21, 2013
Rated 4.0 out of 5.0 by Artybill Friendlyn comfortable and convenient
This Holiday Inn Express is close to Downtown Windsor, the Sonoma County Airport and right off the freeway. Restaurants and shopping a few blocks away. A great place for travelers. Friendly staff, well maintained rooms. I'll stay there again when I'm in the area!
September 9, 2013
Rated 4.0 out of 5.0 by Josa Great but some small things were a disapointment
The overall experience was good, however there were a few things that were just annoying more than anything. 1. they didn't have a movie rental service and we were there for a girls wine tasting which we tasted all day and planned to watch movies all evening with our purchased wine. 2. The vending machine didn't work on the 3rd floor (or 4th?) and 3. the ice machine didn't work on 2nd floor. We had to settle for a movie on TV and run up and down to get drinks and ice on different floors.
Otherwise, the price was way over priced but it was labor day weekend so I understand that. The staff was very friendly, but the service at the café in the lobby was odd... they coudnt get our orders right.
September 4, 2013
Rated 5.0 out of 5.0 by dWeener101 GREAT SERVICE
FRANCO was really a fantastic employee...friendly, helpful and really enjoys his job. He should be promoted! Thanks Franco for all your help and for your attitude! You made our stay.
September 1, 2013
Rated 3.0 out of 5.0 by GrannyPam NIce room, good staff
We were a bit disappointed. We arrived for a 2 night stay and informed the staff that we would be leaving about 4:30 am for a marathon race. they said they would try to have some cold breakfast available to us and others there for the same reason. Good thing we did not count on them. There was nothing available for us on the race morning. Night before the race, the tv lost it's signal. Tried to call the desk and after around 15-20 rings, I hung up. Went to bed early at 8:30 because no tv to watch. Monday morning went for breakfast. 2 pancake machines out of order because no batter. We are vegetarian so NO to the sausage and gravy. There were cheese omletes that were not hot enough to melt the cheese. Instant oatmeal but water not hot enough to fully cook it .No bananas because they had a busy weekend. What? Couldn't go out and buy some bananas? Macdonalds has a better breakfast. Asked for bottled water as Rewards Club Members but they insisted on us drinking the room water that was filtered, I guess.
August 29, 2013
Rated 4.0 out of 5.0 by Martyworking Great overall service
The front desk staff have always been friendly. The girl that was there in the morning went out of her way to resolve a booking issue. I don't remember her name but kudos to her.
August 27, 2013
Rated 5.0 out of 5.0 by RONCON Great facility
The finest HIE we have stayed in. Suprised by the upscale facility and appearance.
August 22, 2013
Rated 5.0 out of 5.0 by Slb54 Great service
All around great service from front desk to breakfast room. Appreciated the attention as Platinum members, and the covered parking.
August 21, 2013
Rated 4.0 out of 5.0 by fluffer2000 Great staff.
We arrived early and were given the choice of a ground floor room which was ready or a room on a higher floor for which would have to wait. We appreciated having the choice, and were even shown a map so we could choose the location of the room. We opted to wait, asked for a restaurant recommendation so we could have lunch, and were given several to choose from When we returned, our room was ready. The room was a nice size, but the lighting needs to be improved. There was a refrigerator, which was handy. The air conditioner woke me up every time it cycled on. This hotel is in wine country, which during the summer, turns into a wedding Disneyland. I would have appreciated an in room safe to store valuables while attending a wedding. I used the safe deposit box at the desk, and the clerk was very nice, but it just wasn't as convenient. Breakfast was O.K., but some fruit would have been nice. Plenty of parking, but you have to drive through a very narrow garage area to get to the main lot. There are paint marks on the sides where people didn't quite get through. Overall, a nice place in a convenient location to the old town area and freeways. Helpful, friendly, knowledgeable staff.
August 16, 2013
Rated 5.0 out of 5.0 by ADJMKTING Business trip to Santa Rosa Ca.
This was the first time I've stayed In Windsor Ca, while on business in Santa Rosa area. The Holiday Inn Express is an excellent value made better by the town of Windsor. The atmosphere is very friendly towards visitors and the local restaurants and bars are exceptional. I would definitely stay here again
August 12, 2013
Rated 5.0 out of 5.0 by vano Wonderful!
Great location for the wine country. Very clean. Lovely rooms. Excellent staff.
August 12, 2013
Rated 5.0 out of 5.0 by vano Great place to stay!
Spent 2 nights here while visiting the wine country. Good location. Excellent room and amenities, indoor pool, spa and jacuzzi, exercise room. Staff was really kind and helpful.
August 11, 2013
Rated 5.0 out of 5.0 by Harriett August stay
Excellent accommodations and staff. Easy walking distance to old town Windsor and all that area has to offer. This was not our first stay and we will absolutely be returning.
August 10, 2013
Rated 5.0 out of 5.0 by HappyTravelerFromOregon Pleasant stay
My husband and I were in the area to attend a wedding at a nearby winery. We found the Holiday Inn Express a great place to stay. The room was comfortable ( we were tickled with the towel shaped into a swan like on a cruise), and the breakfast was quite good.. I was most impressed with the courteous way in which one of the ladies at the front desk handled a difficult phone call. We would recommend this place to others.
August 9, 2013
Rated 5.0 out of 5.0 by ELVA BEST Option, no matter how hard you look.
This property is apparently fairly new, (?2006-2007?) The day was SUPER long for me and my friend. I'm looking to re-locate, have a job offer, booked my flight and hotel last minute. HEI was there for us on a super busy weekend, but accommodations were provided, thank goodness. It's conveniently located from Santa Rosa (15 minutes N on the 101,) service from start to finish was fabulous. I particularly appreciated the details, ie: the LOVELY aromatics coming into the lobby when checking in, they had super fresh fruit, water, warm hand wash towels very Zen, peaceful & comforting. Breakfast?? I hadn't seen a fresh and yummy spread like that in a super long time. I felt the staff had a sense of pride, rooms appeared clean, that's always important, and service was phenomenal start to finish. Comfort creatures all the way. I loved it so much I'm going back again this week! Thanks HEI!! Great place.
August 6, 2013
Rated 5.0 out of 5.0 by Young64 Excellent Value!
Room is so clean, and very comfortable bed. The location is near Highway, but no noise, very quiet environment. I strongly recommend this hotel! Oh, also thank you very much to provide the wine opener and wine glass!
August 3, 2013
Rated 5.0 out of 5.0 by BellasPop Great amenities and people
What a treat - impeccably clean and relaxing. Staff that made you feel like royalty and catered to your every need from the front office staff to the maintenance team to the room attendants - I could not have been more impressed. The pool, spa and sauna (my favorite) were great relaxers after a long day of wine tasting. Great restaurant recommendations as well. Breakfast was perfect!!!
Incredibly family friendly and our girl's loved the property as much as we did.
Amazing value as well!
This is the reason Priority Club continues to shine through as the premier hotel rewards program with the best properties.
We will be back soon!
July 31, 2013
Rated 5.0 out of 5.0 by CPC775 Very clean comfortable rooms, great Jacuzzi
This was far and away the best night we spent on this getaway. The staff was great the room was also. I would recommend this motel to anyone and I will.
July 30, 2013
Rated 5.0 out of 5.0 by Billt23 Great place to stay
We chose this Windsor HIE as a home base to tour some vineyards and could not have been happier. The staff was friendly, the room was new, and the stay was quiet. We actually extended our stay because we enjoyed the hotel so much. Will stay here again if we're ever in this part of the country.
July 25, 2013
Rated 5.0 out of 5.0 by PriorityPals4 A Gem
A friendly and attentive staff along with it being a really nice hotel made our stay here most enjoyable. The staff gave some very good recommendations on nearby places to visit including a vineyard map of local wineries. The small town is something out of Norman Rockwell. We happened to go to the village green on movie night and enjoyed Madagascar and ate popcorn. The kids loved it! We enjoyed wine tasting, Old Faithful Geyser and Safari West. Highly recommended.
July 21, 2013