Rated 4.5 out of 5 by 241
Rated 4.0 out of 5.0 by Rocky11 food availability & quality
Our family was very pleased with our stay at your hotel. Our ONLY complaint would be the availability and quality of the food, it needs to improve. During the heavy recent rain storm, we walked over to the mall area for dinner because the outdoor bar could not serve any food and the other restaurant wasn't as good as it could be. We would still come again; the staff was wonderful.
October 15, 2014
Rated 5.0 out of 5.0 by Zulea Aruba is Awesome
Holiday Inn on Aruba was great. cabana's on the beach. We reserved one for the week and the chairs were out every morning. Towels when we needed them. The Ocean only a few feet away. Thanks for a great vacation. PS- Eat at the Ocean Side Bar for lunch and feed the Iguanas if you like!
October 14, 2014
Rated 5.0 out of 5.0 Wonderful experience!
We absolutely loved the property! Complimentary bikes were awesome!!! Thank you! Staff very helpful, polite, and welcoming!!
Your beach area is awesome by far!!!
Recommendation: Wash linens in "free" detergent, my husband had a reaction to the detergent used on the linens. Is this aomething we can request next time we visit, bc we will be back!!!
Recommendation: we heard a lot of comments regarding this: keep outside pool bar open later, so guests can socialize and be outside verses inside.
October 13, 2014
Rated 5.0 out of 5.0 by legz1969 realmente relajante
El hotel es tan bueno, que solo me hicieron falta algunos buenos canales de tv en español, para considerarlo perfecto
October 13, 2014
Rated 4.0 out of 5.0 by Tricia P Excursion Staff/Concierge desk very helpful
Adela at the concierge desk and Jean from Pelican Adventures were very accommodating and friendly. Jean even called us by name days later. We had some issues with the room being made up late and the pool being closed too early. We did not use any of the hotel restaurants. We prefer the local experience. Grout in bathroom could use a good cleaning. Outside was undergoing some reservations. Overall it was an ok experience but nothing wonderful.
October 12, 2014
Rated 2.0 out of 5.0 by KENP50 Very Disappointed!
Arrived at Sunspree HI Aruba Beach and Resort with high expectations after staying at Sunspree HI Montego Bay. We were treated like royalty at the Sunspree HI Montego Bay. We thought the experience at check in and during our stay would be similar. We could not have been more wrong. Check in was like any run of the mill hotel. The staff are less than average and pool areas are just ok. The bed in our Oceanview room was incredibly hard. Had elevator issues and a lot of problems with getting a Pala pa without reserving one days ahead even though we were promised one everyday if we got there by 1000 am for having platinum status. We ended up buying an all-inclusive day pass to the Occidental Resort which we enjoyed much more than Sunspree HII Aruba. All in all hotel and staff were less than average but beach was very beautiful. I doubt we will ever return to Sunspree HI Aruba but we definitely will go back to Sunspree HI Montego Bay!
October 12, 2014
Rated 5.0 out of 5.0 Great week
My wife and I had a wonderful week at the resort. Everything was good perhaps maybe the room which was right beside the elevator and did not have much of a view. I that then that, everything had been great and the staff was very friendly and helpful. Will definitely go back.
October 11, 2014
Rated 5.0 out of 5.0 by machdent Excellent experience
Confortable bed and great service, excellent customer satisfaction, I enjoyed the refurbished Sea tower, I recommend all rooms are new are comfortable.Beachfront hotel clear blue water and white sands.
Amazing front desk service, I'm a loyal customer of Intercontinentals hotels but this time I choose Holiday Inn because belong to the same hotels group. I'm not dissapoiment at all. I'ts a nice hotel,not fancy but excellent service.
October 9, 2014