Rated 4.6 out of 5 by 683
Rated 2.0 out of 5.0 by t394 Not so good during Spring break
The service and room service is terrible during spring break.
Probably an okey hotel if it is not spring break.
A great view of the beach, from every room!
Good parking accommodations
April 13, 2015
Rated 5.0 out of 5.0 by Michigan Residents REALLY IS PARADISE!!!
My 18 yr old son and I are from Michigan and have never been to Panama City Beach, FL before and now due to OUTSTANDING STAFF, CLEAN & SAFE ROOMS, AMAZING SERVICE AND AWESOME location (that really is paradise) we are addicted and will be back and stay at your resort only! It was interesting watching how many people were trying to get into the Holiday Inn Resort - it was the place to be with all the great high school spring break activities...
We will be back again soon for another AWESOME TIME AT PARADISE!!!
THANK YOU so much and KEEP UP THE GREAT JOB WITH YOUR AWESOME RESORT!!!
April 12, 2015
Rated 5.0 out of 5.0 by nhzgrace Spring Break 2015
This is a parent writing after speaking with my son and posse after Spring Break, and also having communicated with staff myself regarding various questions.
The kids loved the hotel and especially enjoyed the incredible gulf front view and the heated pool as well as commenting the music was great. The boys said the staff they dealt with at the front desk were great ("super chill"#. Also commented on how comfortable the beds were and nice to have microwave and fridge in the room. They also thought the breakfasts were wonderful. They offered no complaints and had a wonderful experience.
As a parent, I felt comfortable with my college age son there as the staff were attentive and I was told they increase staffing levels for Spring Break. They were watchful that things were under control and one staff person even told me, "We will take care of them" when I made the reservation which helped me not be concerned.
My son forwarded a video taken of the morning "wake up call" to the Lion King song at 11:00 a.m. and I could see him on his balcony; that was cool.
I had to deal with one of the assistant managers, Ethan R., on an issue involving a change in plans and he was awesome! He was patient, nice, reasonable, and flexible when he didn't need to be. I was very appreciative! I would think that after a few weeks of dealing with hundreds of young Spring Breakers, the patience would wear thin, but that wasn't the case.
The hotel was a little pricey but that is to cover the extra staff and activities during Spring Break, etc. and really for the location and view, the prices are reasonable. On other weeks, price is half that I noticed.
From a young person's perspective or a parent's perspective, this is the hotel to go to in the area and I would love to visit it myself #not during College Spring Break however#.
Thank you Panama Beach Resort!
I tried to submit a super cool photo, but the system wouldn't accept it.
April 11, 2015
Rated 5.0 out of 5.0 by Rondagirl Wonderful time with the hubby
Went over to PCB for a night (during Spring Break) which we thought would be a nightmare when we arrived. Well, what a surprise we had. Yes, there were MANY kids, but the hotel made check-in/out quick and easy for those "non SB'ers"! We were impressed with the staff and security during this time as well. Can't wait to return for Mother's Day and many more days in the future. Nelson and all the staff are amazing. The new chef has created some excellent dishes as well.
April 11, 2015
Rated 5.0 out of 5.0 by Keith344 Amenities were great!
I really enjoyed my stay. Everything was well organized; Great on-site water activities; service with a smile, and there was no need to leave the property because there was plenty of entertainment. The only four criticisms are (1) lodging was a bit high, but when I saw all features of the resort I understood.(2) My room had a lingering smoke odor (non-smoking room). (3). For the price I expected a free breakfast but understood why so many guest had breakfast at the Waffle House across the street due to cost..(4) I did not receive the wake-up call that I requested. I will definitely lodge here again!
April 9, 2015
Rated 5.0 out of 5.0 by sea shell spring break trip
Everything was great. Really thought a lot of the extra staff and security there to help everything go well. They were all very professional. The restaurant staff and food was excellent.
April 8, 2015
Rated 5.0 out of 5.0 by JHFF Easter at the beach great service
The hotel is not brand new but clean and very comfortable.
The beach is the best in town and the view from the balcony is beautiful.
The best thing is the service and very friendly and bilingual staff.
I will return soon.
April 8, 2015
Rated 5.0 out of 5.0 by easseged Great family vacation
We stayed at Panama City Holiday inn resort for the second time as a family and had such a great time. The hotel is beautiful, the food was delicious and the customer service was wonderful. We will definitely go back again but skip spring break as we travel as family.
April 8, 2015