Rated 4.7 out of 5 by 597
Rated 1.0 out of 5.0 by Chris3432 Not a good place to stay
I used a lot of rewards points to stay here and was completely dissatisfied! They gave me a handicap room so when taking a shower, the water was everywhere. My view for the weekend was a parking lot...not the beach! The bed was not very comfortable. Elevators were slow which is understandable during summer time. But I realized they were slow because all the staff would hold up the elevators. In fact, we were standing there waiting to get on the elevator when a staff person comes up to wait also. Well when the elevators opened, the staff person jumps in front of us on the elevator leaving us no more room to get on. So we had to wait longer. I know that I will never stay at this hotel "resort" ever again! Definitely not worth it!!
July 30, 2015
Rated 5.0 out of 5.0 by Nona H Great summer vacay
My family enjoyed our stay. Wonderful property, staff more than nice. Loved the 'bucket of love' drink. Look forward to returning.
July 27, 2015
Rated 3.0 out of 5.0 by LindsayF Do not eat at the resturant!!!
the hotel itself was fine. my biggest complaint is the Riptides restaurant inside the hotel. this is ran by the hotel, the wait for our food- keep in mind the restaurant was never that busy took over 45 mins to an hour. yes the kids do eat free there but in my opinion if I have to wait an hour for a salad it is not worth the discount I would get for the free kid meals. this really wrecked havacote on our experience.
July 27, 2015