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Rated 4.7 out of 5 by 261 reviewers.
Rated 5.0 out of 5.0 by Great room and great service Holiday Inn Resort Pensacola Beach was a great place to vacation. It was family friendly and had great a aesthetic design that really enhanced the experience. The pool and beachfront are fantastic for relaxing and well as some fun. I spent a great three days at the resort and would definitely return again. September 22, 2014
Rated 3.0 out of 5.0 by Bob L. Hotel is not up to others on the beach. Shower did not have hot water, September 22, 2014
Rated 5.0 out of 5.0 by Fantastic Property Great Ocean Great beach location. Hotel was very clean and quiet. Staff were exceptionally friendly and helpful. I would definitely stay here again. September 22, 2014
Rated 4.0 out of 5.0 by Love the Lazy River The property is located right on the beach with great beach access. The pool and "lazy river" were great and a wonderful place to spend the day relaxing. The poolside activities for our grandchildren (pirates, mermaids, games) were wonderful and allowed us to relax while they had a marvelous time. We definitely will return September 21, 2014
Rated 5.0 out of 5.0 by Love this place! Great staff, beautiful location... had an excellent stay here and and will be returning! September 18, 2014
Rated 5.0 out of 5.0 by Great property , My family just loves this place ,theirs no reason to go anywhere , we found it last year and now we are hooked ,we've book there again next year , September 16, 2014
Rated 5.0 out of 5.0 by Great Service and great Amenities From the check-in experience to the check-out, people and service were exceptional. We really enjoyed the breakfast selection and the evening meals were first class. Floating around on the lazy river was both relaxing and rewarding. We'll certainly make this a must do vacation next year. September 15, 2014
Rated 5.0 out of 5.0 by great place to get some rest and relaxation Go to this location you will not be disappointed, just enjoy your surroundings. September 15, 2014
Rated 5.0 out of 5.0 by Great Service and Amenities I enjoyed my recent stay during a business conference. The amenities were excellent, the staff were so kind, courteous and helpful and the hotel was clean and well kept. September 15, 2014
Rated 5.0 out of 5.0 by Annual Trip As always, a relaxing, beautiful time at the hotel and beach. Customer service was excellent and accommodations wonderful! See you next year! September 15, 2014
Rated 5.0 out of 5.0 by children's activities family friendly. kids have a great time. children activities and games made it fun September 12, 2014
Rated 5.0 out of 5.0 by Wonderful Experience My husband and I planned a weekend getaway just the 2 of us. This resort is very nice. We enjoyed the swimming area with the lazy river and also the hot tubs. The tiki bar is a def plus. The staff are amazing. They were very helpful with any questions we had! Gave great recommendations also. During the weekend they have pirates that come do fun games with children and there is a movie night near pool area! Next year we will be sure to bring our kids! September 10, 2014
Rated 5.0 out of 5.0 by Romantic Getaway My husband and I thoroughly enjoyed our time at this establishment.the staff greeted us warmly. We loved the beach and the relaxed atmosphere. Perfect for our Anniversary! Patty in housekeeping helped us recover a forgotten but cherished item. I could not request anything more. Thank you for a wonderful albeit brief stay. September 8, 2014
Rated 5.0 out of 5.0 by Great staff !!! Great room!!! Pure relaxation!!! We enjoy Pensacola Beach once or twice a year. The Holiday Inn Resort will be the only place we will ever stay. We have tried other hotels there is no comparison. September 7, 2014
Rated 5.0 out of 5.0 by Great place to get away! Thankfully we did not have our daughter on this trip, but we would definitely bring her back. She would have loved the pool and beach. We had a great stay, and were treated very well by the hotel staff, especially Tracey at the Front desk. She was very friendly and even gave a room upgrade to the Gulf side! Overall, a very nice hotel and very comfortable room and bed. Thanks for the great stay on our getaway! September 6, 2014
Rated 5.0 out of 5.0 by Friendly staff and clean rooms The staff was friendly, courteous and the rooms were clean. September 6, 2014
Rated 5.0 out of 5.0 by We loved Room 1127 We had a great time and the service was great. I would encourage you to visit this site soon. September 4, 2014
Rated 3.0 out of 5.0 by excellent bed and bedding There was no regular size coffee maker in the room. we struggled with making coffee from some cheap single cup coffee maker that leaked when used also holiday inn resort pulls their free coffee pot at 5 : 30 am and if u want a decent cup of coffee you have to buy it at the restaurant when they open that is not convenient further more the guests in the pool were in the pool well past midnight they were very loud making it hard to sleep and relax. other than that the bed was very nice and comfortable, the staff was very nice, the room was very clean, parking was great, food in the restaurant was good. September 4, 2014
Rated 5.0 out of 5.0 by Holiday Inn Resort Pensacola Beach Front Great stay! Access to beach, lazy river pool, tiki bar, activities for kids, good food. Walking distance to many restaurants, shops, bars, and the pier. September 4, 2014
Rated 5.0 out of 5.0 by Weekend getaway........ I spent the weekend at this report - everything was fabulous. The pool with the lazy river was so much fun !! The staff was fantastic - I hope to go back soon !! September 4, 2014
Rated 5.0 out of 5.0 by Fabulous Hotel This hotel is amazing. Great staff at check in, greeted by name and appreciated for being a rewards member. incredible staff inside and outside for food and drinks. Angela made sure we were always taken care of inside and Jocelyn made sure we were taken care of outside. We had a gulf side view which was great but the other view is the bay so there isn't a bad view. The hotel offers so much for the kids. I was amazed at how kid friendly this property is. Thank you to all the staff for making our stay FABULOUS! September 4, 2014
Rated 5.0 out of 5.0 by Great place to stay This is a great place to spend your vacation or business trip. Great pool,great place to bring the kids, lots of activities for the kids,right on the beach,clean rooms September 3, 2014
Rated 3.0 out of 5.0 by Nice place to stay Has been one of our favorite places to stay. We have stayed here many times. I have been bringing my grandchildren every year for years. They enjoy the lazy river and activities for children. Rooms are clean and beds are comfortable. We like not having to leave for lunch, we can eat at hotel and kids eat FREE. Resturant meals here are good, except we did not enjoy the breakfast. Service has always been good in past but our last stay the staff at the reservation desk was rude. The lady who checked us in was great (wish I could remember her name) very nice and did what ever she could to up grade our room. We had other incidents with the staff at the front desk, they were very rude. My eleven year old granddaughter had gone to front desk to find out information on receiving a gift it you post hotel pictures on Facebook . Staff did not explain and was very rude. She got embarrassed and was upset. Due do the few rude staff we are considering staying somewhere else. We travel alot and always stay at Holiday Inn's. No reason to be RUDE to paying guess. September 3, 2014
Rated 5.0 out of 5.0 by STORM I wish to express my sincere thanks to the staff for the quick and precise measures they took to ensure the safety of all guests on Sunday afternoon when a storm moved in quickly with high, gusty winds, lightening and rain. We watched, after storm subsided, as they retuned poolside and cleaned up the area so guests could continue their fun. September 2, 2014
Rated 4.0 out of 5.0 by Comfortable bed/ amazing beach The bed was amazing and I forgot to ask who made your beds. The hotel is great- the decor is upbeat but I have to say the front desk was a little less than perfect.... Rather aloof and just doing their job. On the morning of our check out - I called down for late check out- the front desk was matter of fact- like I was requesting the biggest favor and never really ended the conversation and hung up before I could say thank you. The maid service never knew if our extended check out time. I requested layer check out because of the night before we had key trouble and sat in the hallway for approx 20 min waiting for our room to be opened. That's pretty unacceptable and nobody from your hotel even apologized for inconvience. August 31, 2014
Rated 5.0 out of 5.0 by Family Vacation Loved the staff! Hotel is very family friendly and patient. I traveled with a one and two year old. I had a king size bed which was very comfortable and the room was large enough for the kids to run around. I also took my pack-n-play and still had plenty of room for the kids to play. Housekeeping staff were nice and seemed to enjoy jobs. Pool area was clean and access to the beach was very convenient. Everyday lots of activities for the kids as well as family movies. All rooms had a nice view ( I know because I had family in other rooms). My room looked over parking lot but I could still see the ocean across the street. August 31, 2014
Rated 3.0 out of 5.0 Nice place! Everything was great except for the mattress in our room. Such a nice resort will el cheap o mattress! August 30, 2014
Rated 5.0 out of 5.0 by Great location This hotel is in a great location for many fun beach activities. The staff was very friendly and helpful. The breakfast was great too August 29, 2014
Rated 5.0 out of 5.0 by Excellent Hotel and Staff This hotel and staff are awesome. My wife and I visited Pensacola Beach August 2014 and had reservations at another hotel that was a bust, dirty and smelly. So we cancelled and called Holiday Inn resort to book a room. We booked a Bay side room which was probably beautiful, but the Front Desk Associate Nilla, helped us have a great stay, making up for a that bad place that we left by signing us up to be rewards member ( which is free ), and that put us on the Gulf side, BEAUTIFUL OCEAN VIEW!!!!! The staff is very friendly and delighted to see and help you. Breakfast has good options and servers and cooks are very friendly. We like crispy bacon and there wasn't anymore and one of the cooks saw this and asked if we like crispy bacon, we replied YES!!!!! So he said , give me a minute and then came back in a few with CRISPY BACON. I know that might not be anything to some people, but my wife and I work in the Hospitality Industry and so many other places we have been have people in those positions that do not belong working with the public. The housekeeping crew was nice and always made sure we had everything we needed. The pool is great, has beautiful waterfall, hot tubs, and lazy river. The fitness center has just enough equipment to get a workout in. The only complaint we had was the channel line-up, but hey you're there for the beach not cartoon network, Also the air conditioner is a bit noisy but slept through it no problem. All in all, I will definitely be staying there again soon. Thank you Holiday Inn Resort Pensacola Beach Staff!!!!!! August 29, 2014
Rated 5.0 out of 5.0 by Awesome Hotel This is a great place to stay. Hotel is modern, very clean and classy. Staff is excellent. Rooms have an awesome view of the Gulf. The lazy river pool adds a lot to the stay. It's the perfect size and is fun. Much better then the standard square pool. You are centrally located to a lot of things to do. This was an outstanding place and I will certainly be back. August 29, 2014
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