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Rated 4.7 out of 5 by 298 reviewers.
Rated 5.0 out of 5.0 by super preis / leistungsverhältnis Neuwertiges und sauberes Hotel mit sehr zuvorkommenden Mitarbeitern. Zentral gelegen in Pensacola Beach. Sehr bequeme Betten, wir konnten uns gut erholen. October 13, 2014
Rated 4.0 out of 5.0 by Great place for family vacation Our stay was very comfortable and relaxing. Hotel has great access to beach and the pool is terrific. The front desk staff were friendly and very helpful. Only problem we had was with housekeeping keeping our room clean. Overall, our stay was great and we would return. October 13, 2014
Rated 5.0 out of 5.0 by Wonderful Stay! I would recommend this hotel for staying in the Pensacola Beach area. October 12, 2014
Rated 5.0 out of 5.0 by convention certainly enjoyed our with u. great location on the beach close to other restaurants and facilities. October 12, 2014
Rated 5.0 out of 5.0 by Great location Great location and fun water play areas. Friendly staff. We were just passing through for one night and were disappointed we couldn't stay longer. For the right value, would definitely want to spend 2 or 3 days are this location. October 12, 2014
Rated 5.0 out of 5.0 by Beautiful property I would recommend this property to anyone. It is very clean, staff was extremely friendly October 11, 2014
Rated 3.0 out of 5.0 by resturant Food was AWFUL. I ordered the seafood platter that was cooked to a crisp. October 10, 2014
Rated 5.0 out of 5.0 by WOW There's a reason it was our 4 time there this year it's the best place on Pensacola Beach to stay. Great rooms with comfortable beds and awe inspiring views. The whole family enjoyed the lazy river and white sand beaches. Hotel is in walking distance to tons of the restaurants and attractions on Pensacola Beach. Great family get away destination. October 10, 2014
Rated 4.0 out of 5.0 by Great location, average amenities Our hotel room faced the ocean and had a wonderful view. We did not use the pool, but it looked great for kids and families. The layout of our room was somewhat inconvenient inthat the closet door, bathroom door and room door all open in the same space, so you can only have one door open at a time. If someone is using the closet or leaves the bathroom door open, then you hit it with the front door when you enter the room. The restaurant and bar were only average, but the one dish I ordered was very good. October 10, 2014
Rated 4.0 out of 5.0 by Have dinner at McGuires Great pool, indoor++ AND outdoor hot tub, direct access to the Gulf swimming. Wonderful get-a-way site but, don't forget to bring your pocketbook. McGuires is a family restaurant Brew Pub. Great food and Excellent atmosphere to retreat from the day on the beach. October 9, 2014
Rated 5.0 out of 5.0 by Stay for Santa Rosa Triathlon Good place to stay, beautiful landscaping around the pool. Staff friendly, Nilla at the front desk was particularly nice and helpful. October 9, 2014
Rated 4.0 out of 5.0 a really different place for that area Enjoyed it for the Navy Photographer's reuion glad they picked that place to hold the event there. October 8, 2014
Rated 5.0 out of 5.0 by Great room but restaurant service lacking We had an awesome stay. We go to Pensacola Beach every year. For me that is almost 40 years. We love the HI Resort for a variety of reasons; lazy river. room accommodations, location, view, pool area, etc. This time we were disappointed in the breakfast serve staff who were not attentive (coffee refills) and seemed generally lacking in interest and pleasantries. We received free breakfast but always tipped well even though the service probably didn't deserve it. Other than that, the stay was great as it always is. October 8, 2014
Rated 5.0 out of 5.0 by Great Beachfront Experience This was our second time staying at this hotel. It is simply the best place on Pensacola Beach to stay. We were thrilled when we learned that it was this years host hotel for the Santa Rosa Island Triathlon. Best rooms, views, amenities, ETC. The lazy river is great! It is walking distance to most of the restaurants and attractions on Pensacola Beach. October 8, 2014
Rated 5.0 out of 5.0 by No complimentary breakfast Because this is a "resort" there is no complimentary breakfast, which I missed. Everything else was fine to great. October 8, 2014
Rated 5.0 out of 5.0 by NANP Member We recently stayed at the Holiday Inn Resort for a convention. The rooms and service were excellent. We were impressed by the accessibility of the beach, the pools and hot tubs, and the convenience of being able to walk to shopping and eating venues. The hospitality suite, meeting rooms and banquet rooms you provided were wonderful. The balcony off of the hospitality suite proved to be a wonderful place to reconnect with our friends. I would definitely recommend it to my friends. October 8, 2014
Rated 5.0 out of 5.0 by Excellent location on beautiful gulf beach We LOVED, LOVED, LOVED this place. There is no way a kid wouldn't love this hotel, with the lazy river water park, the beautiful white sand beach, and warm, clear gulf water. I wish we could have stayed a whole week or more. October 7, 2014
Rated 5.0 out of 5.0 by Great Service We found your Resort to be very friendly, easy to get to and offered ALL we needed for a GREAT week-end. Our view from our room overlooking the Gulf of Mexico was spectacular. All your employees were very helpful and Knowledgeable in all areas. The food from the Bar and Grill was awesome especially the breakfast buffet. Service was a little slow after our order was given but the waiters were great at checking on us. Over all a very good experience and we will be recommending your Resort to our friends and family. October 7, 2014
Rated 4.0 out of 5.0 by Smoking rules and housekeeping 100 % non-smoking property does not mean 100% to this property. There were people smoking around the pool and when I told the management the other desk clerk said they can smoke in that area except she didn't know where I was talking about . The person I was talking to took care of it,but you could tell she didn't want to. My wife is allergic to smoke and causes her asthma to pop up. Don't say you are a 100% non- smoking when you're not. Also, our room was not cleaned and housekeeping lied and said we had the do not disturb sign out all day. We were at the pool all day. The same thing happened to our friends in the next room. Other than these 2things I did like the place, especially the location . Our breakfast waitress was awesome. October 7, 2014
Rated 5.0 out of 5.0 by Great location and excellent service We recently stayed for three nights and had a wonderful experience. The room was very clean and comfortable. The staff was friendly and helpful. The location was on the beach and close to several restaurants. Would definitely recommend and hope to stay there again! October 7, 2014
Rated 5.0 out of 5.0 by Very Nice Place We had a double bed room on the 8th floor facing the Gulf and it was wonderful. The room was clean and the bed comfortable. The tinting on the windows allowed for privacy during the daytime. There was plenty of hot water for the shower, but very little in the sink (it was warm enough). We stayed three nights during a recent convention and ate in the hotel several times. The food was good and you could order eggs to order with the buffet. And, they had sugar free syrup available if you asked (but nothing out saying it was available). My only complaint was with the beverage bar inside the restaurant/bar area. They have 30 or so flavors of the frozen drinks they can make by squirting the syrup into the slush mixture. NOT ONE OF THEM ARE SUGAR FREE. I know I was not the only diabetic there, and the only beverage I could have was either unsweetened tea, diet cola, or water. That needs to be changed. And, the three elevators were fast. October 7, 2014
Rated 5.0 out of 5.0 by Excellent Thanks to the manager and staff for running such a fine hotel. Everything was wonderful and we plan to return for another stay. October 7, 2014
Rated 5.0 out of 5.0 by Nice stay Enjoyed it very much. Looking forward to coming back soon. October 5, 2014
Rated 5.0 out of 5.0 by Wonderful Staff The entire staff went out of their way to insure we had a pleasent and comfortable stay. October 3, 2014
Rated 5.0 out of 5.0 by Perfect for leisure or work The place is beautiful, staff is very helpful. only small issues is the towels, shampoo, conditioner and handcream were not replaced. October 3, 2014
Rated 5.0 out of 5.0 by Great Experience, Great Service This was our 1st time visiting Pensacola. We had a great experience the minute we approached the Front Desk. We were greeted with a huge smile from Flavia, polite, helpful, easy check-in. The rooms were very clean and spacious. We had an awesome balcony view of the Gulf. Housekeeping did an excellent job making sure we were taken care of. The pool staff & bar great service. Each time we passed the front desk if Flavia was there, she recognized us and asked us if everything was okay, she gave us great info on places to see and visit for sightseeing. All the staff and service greeted us and asked if we were doing okay, made us feel very welcomed. We will definitely return for our beach escape and recommend this to friends, family and acquaintances. This was a great experience. Thank You to everyone for making it a great get-away! September 30, 2014
Rated 5.0 out of 5.0 by LOVED IT!!! This was our first time staying here and we loved it. The resort was clean, everyone on the staff that we encountered were very friendly and helpful. We traveled with five kids and they were thoroughly entertained by all the games and activities, and of course the pools. Great location, you really could walk to everything if you wanted to but with a restaurant on site there was really no reason to leave. We enjoyed our stay there so much, the day after we got home I made reservations for our next visit. Can't wait!!! September 30, 2014
Rated 5.0 out of 5.0 by Super Stay! We loved our stay there! Were locals and enjoyed every moment of our stay. We will revisit many times in the near future. Very freindly, and professional staff! September 29, 2014
Rated 4.0 out of 5.0 by Excellent room and very comfortable beddng! Would stay here again! I would highly recommend this fabulous hotel to my friends and family! The beach access was excellent as was the lazy river. September 27, 2014
Rated 5.0 out of 5.0 LOVED this hotel!!!! LOVED this hotel! I booked a room on the 'bad' side of the hotel cuz when I made my reserve. online, there were no rooms on the pool side. I was bummed but just went with it. When we checked in, they gave us a room on the pool side! What a GREAT surprise!!! September 26, 2014
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