Rated 2.0 out of 5.0 by Katfish Felt as if i was an imposition
My experience started with calling at 11 am to see if I could get an early check in as I was leaving one hotel and would be in the area and did not want all of my valuables in my car. I was told to call back in an hour. I called back and was told the same. I waited 2 and was told the same which would have been calling at check in time. I checked in right at 3. K, who I had been speaking with checked me in. He did not seem at all concerned that my request couldn't be granted. Check in was total confusion and he kept telling me as on the phone you are here for one night. No, I'm here two nights I'm just using points on the second night. The next day the head of houskeeping came to ask when we were leaving and we had to tell him tomorrow. I had to check out and check back, something I have never had to do using points at other hotels. When leaving the next day, I had not used a free drink pass and the manager told my son he could get a juice or something and pay at the bar. He did so and the bartender and another anger argued so much about whether it was or was not a covered item my son offered to pay or leave it. Then to top off as we tried to get out of the parking area the card didn't work. When I re-check in K failed to give me a new. We have Platinum status with on other hotel chain and Diamond with another. I was branching out because I love the Inn in Savannah, but I won't be at this one again. I've stayed next door at the Georgian and had no problem there.
May 16, 2013
Rated 5.0 out of 5.0 by Birdsong Great service and fun atmosphere.
I have stayed in mid town Atlanta 2 times this year and had 2 great experiences. The staff is very friendly, courteous and takes good care of the guests. The colorful decor, walls, rooms and murals are a refreshing change from the typical hotel decor. I generally prefer a B&B and the Hotel Indigo provides the intimate B&B feel with all the amenities and privacy of a hotel.
May 11, 2013
Rated 5.0 out of 5.0
by brencot74 Our home away from home :-)
We travel a LOT and this is by FAR- hands down- our favorite place to come stay! We recently stayed simply to get away for a couple nights! The staff is amazing, they truly make you feel like family :-) We bring our little dog Looghna with us, and she gets sooo excited just walking in because she knows she gets to see them, and they love her! It is right across the street from the Fox Theater, so we can catch a show if we desire. The restaurant is perfect- the staff is sweet and accommodating (fyi-get the filet w prosciutto, excellent!) The rooms are always clean and we have not even encountered a guest that was rude!! Every one (esp those with pets) should come visit this hotel :-))))
May 10, 2013
Rated 2.0 out of 5.0 by vcsever Not impressed
While visiting family we stayed at the Indigo for 3 nights. Not impressed at all considering the price per night.
Pros: conveniently located, fun, hip and trendy, staff was very nice.
Cons: rooms are not sound proof at all, I could hear everything out side as well as everything in the hall. Food is terrible, I'm talking microwaved cuisine. 20% service charge on room service. I called to housekeeping for some extra towels and got a voice mail, I left a message and no one called the room back. I had to place another call the next morning to get my towels. Teeny tiny rooms and bathrooms, no exaggeration, while sitting on the toilet your face is almost resting on the sink.
All in all, this would not be a place I'd ever visit again.
May 10, 2013
Rated 5.0 out of 5.0 by droozlebunk Delightable staff, awesome cocktails, comfy rooms
Didn't quite know what to expect. It was so cosmopolitan in feel and extremely clean. Best pillows ever. Bath was a tad cozy but nothing really negative about my room at all. I WILL BE WITH YOU AGAIN.
May 9, 2013
Rated 5.0 out of 5.0 by Robert44 excellent hotel
THE HOTEL IS VERY EXCELLENT, AND VERY CLEAN, AND DESIGN WAS REFRESHING. VERY WELL TREATED TO ME BY STAFF.
THE BED WAS VERY COMFORTABLE, AND SLEPT VERY WELL.
I HAD A DINNER, AND IT WAS VERY GOOD, AND ENJOYED IT. THE SERVER WAS VERY WELL TREATED TO ME ALSO.
MY CONCERN WAS THE SHOWER HOT WATER HAS NEVER COME OUT, AND IT WAS VERY COLD WHEN I TOOK A SHOWER, SINK ALSO.
I REALLY ENJOYED STAYING AT THE HOTEL FOR ONE NIGHT.
THANK YOU, AND HOPE SOME DAY I WOULD STAY THE SAME NAME HOTEL SOMEWHERE.
May 9, 2013
Rated 4.0 out of 5.0 by Billydestin Pleasant Experience
We enjoyed our stay at Hotel Indigo in Midtown Atlanta last week.The Hotel was very adequate and convenient. The lobby/Bar area is very tastefully decorated. The only real drawback to us was the size of the room an especially the bathroom.They are ultra small,but very comfortable and decorated well.
May 7, 2013
Rated 5.0 out of 5.0 Staff
The entire staff was exceptional. Everyone we encountered was great, friendly and accommodating. Brad in the front office went above and beyond to ensure our stay was perfect.
May 6, 2013