Rated 4.6 out of 5 by 253
Rated 4.0 out of 5.0 by ronaldo1 breakfast restaurant lets this hotel down
Very nice hotel, well appointed bedroom with free mini-bar
Service at reception and in the bar was very good
The only thing we felt let the hotel down was the service at the breakfast room
I had to ask for glasses for the orange juice and 5 mins later had to ask again; hot food was delivered before we were finished our fruit / cereal; had to go looking for salt/pepper, butter and milk for the table.
Those apart the food was acceptable
April 20, 2013
Rated 4.0 out of 5.0 by CJKJ Nice hotel shame about car parking
Thought the hotel overall was very nice, liked the shower, decoration, mini fridge and thought the coffee maker was an really good idea. On the minus side the room was very small with a rather lack lust view from the window and we were very unhappy with the car parking arrangements. On our bill it stated quite clearly the car parking charge was £7.25 per night however we found out when registering at the hotel this was not true and the cost was £11.25 per night, hotel staff told us the car park fee had increased since our booking however we were not informed of this increase and as the cost was stated on the bill this charge should have stood.
After leaving your hotel we stayed in another well known hotel with a free car park and the hotel even called to ask us if we wanted to book evening meal and breakfast and inform us the car park does get busy and recommending another parking area if we had any problems (good customer service)
April 19, 2013
Rated 5.0 out of 5.0 by Directioners Most enjoyable overnight stay.
Had the pleasure of staying overnight with my friend and our daughters as we were attending an event at SECC. Hotel room was tastefully decorated and the two queen size beds in the room were extremely comfortable. Hotel staff couldn't have been more polite and we were made to feel most welcome. Fantastic choice and quality of food for breakfast. Would thoroughly recommend this Hotel
April 18, 2013
Rated 5.0 out of 5.0 by weepaul68 Nearly 10/10 if only for the breakfast
My wife and i had dinner here last year and we decided to go back and this time treat ourselves to an overnight stay. we pushed the boat out a bit and booked the KING BED INDIGO SUITE INFUSION. The room was perfect,staff first class,and the food (we went A la carte ) was to die for.
Yes it is a wee bit pricey (all in our overnight stay with dinner and drinks £320) BUT was worth every penny.A few small hiccups,the half bottle of champagne was a 200ml size.the 'free movie' we didn't get because of technical problems.these things happen no big deal.
The only real let down was......you've guessed it breakfast,after reading the many reviews on breakfast we decided to be down sharp so surely it would be nice. oh dear oh dear you would have thought they would have sorted this problem by now. come on guys get your fingers out, in my opinion the only thing stopping this fantastic hotel getting top marks is a poor poor breakfast. Will i come back YES without a doubt but please please sort out breakfast x
April 18, 2013
Rated 4.0 out of 5.0 by AdeG Pleasant stay - good location
The Indigo is ideally situated for Glasgow city centre activities. Both the public areas and rooms are immaculate and finished to a high standard. The room was a fair size for a city centre hotel, very clean and nicely furnished with modern decor. Our big disappointment was the breakfast, there was very little bread, ham or cheese and this was only replenished after half an hour. We waited 20 minutes for the full cooked breakfast which was cold, poorly cooked and not very nice tasting - advertised as a Glaswegian breakfast, I expected something better. Although we had to pay for parking which is not unusual in city centre hotels, you do get a discount card from the hotel which is a nice touch and the free mini-bar and newspaper will always be a winner. Overall despite the negatives the Indigo is a nice hotel, service was first rate and a good nights sleep if not somewhat expensive for the overall package.
April 16, 2013
Rated 4.0 out of 5.0 by BTPeter Business traveller
A good reasonable hotel to stay in.
The good points:
Excellent facilities including a 24hr gym
Out of ours room service is excellent and fast
As a business traveler wifi is key - while free it is chronically slow and has been the last few times I've stayed
Iron in the room is terrible (another essential for the business traveler) - and there were crushed shirts all week as a result.
Would recommend for weekends in glasgow but not for the business traveler.
April 16, 2013
Rated 5.0 out of 5.0 by chris80 Very nice hotel with helpful staff
Stayed here for just the 1 night on a trip to glasgow. Hotel was very smart and very clean. Planned on proposing to girlfriend during meal and the staff couldn't have been more helpful. Meal was excellent and overall stay was superb. Will definately stay again on trip to glasgow.
April 15, 2013
Rated 5.0 out of 5.0 Fantastic city break!
My wife and I enjoyed a lovely four night stay at Indigo, Glasgow. The proximity to the railway station (300 metres) made it perfect for exploring the sights of the city.
We received a warm welcome from Kerry, and were well looked after in the dining room by Lynda and Hugo. The dining experience was very good and we'd certainly eat there again if visiting the city.
The bedroom was extremely comfortable and the complimentary mini-bar was a very nice touch indeed.
If I had any criticism it would be that older guests would probably appreciate some help with luggage as there seemed not to be a porter.
We had a great time. - thank you!
April 13, 2013
Rated 5.0 out of 5.0 by colely38 Superb Family celebration
We had a wonderful stay for my wife's 40th birthday - my family and I were incredibly impressed with our experience and have already recommended this to many friends. We only gave good not excellent in the staff and service due to one experience at night where we had a bit of a delay with the desert coming which meant our youngest was so tired we had to pop her up to bed and probably a bit harsh because the rest of the stay the staff, team bar staff, reception, breakfast staff, and staff we met around the hotel were particularly efficient, friendly and very welcoming. we found this a refreshing change to the usual change, loved our room, breakfast most days was more than well stocked and served well. A great hotel and worth the five stars we gave it on trip advisor - might even return for my 40th next year!
April 11, 2013
Rated 5.0 out of 5.0 by JeanieB Our Family Trip Europe 2013
This was our first stop on our 3 week tour of Europe with our daughter's family including our two grandchildren 11 and 8. This was a lovely start from the very nice hotel rooms to the great meals in the dining room. Our first fish and chips and wonderful breakfasts. Great way to start. Lovely helpful staff also.
April 10, 2013
Rated 5.0 out of 5.0 by HegP Stylish comfortable hotel...friendly staff
I spent a weekend here with my husband. Hotel in great location to Glasgow central station and the city. Hotel is modern and stylish in design. Staff were very friendly and helpful.. Rooms were beautiful and modern in design.. Well designed in that you couldn't hear anything from outside or even from the corridor or the other rooms. Food in the limelight bar was exquisite and great choice on menu. Would definitely go back there and would have no hesitation in recommending the hotel to anyone... great place to stay.. thanks
April 7, 2013
Rated 3.0 out of 5.0 by Bored Slightly above Average
My husband and I stayed at the Hotel Indigo for one night in March. Booking through the hotel website was easy and when I called with a query the staff member was very helpful. However the stay just didn't tick all the boxes. The check in process was pleasant and efficient.
The room (213) was a little disappointing in that the shape was awkward although the decor was lovely. The bathroom was boxed in the middle and this meant that the room was split into two parts. For any more than a one night stay this would have been intolerable rather than the nuisance it was for one night. The size was little smaller than I would have liked (Americans would describe it as "European"). There was free wifi but for only two items (Why?). There are bathrobes available but you have to request them. The towels and toiletries were good quality but only one hook for hanging up towels. There is a fridge with some water (only sparkling), 2 cans of soft drinks and a chocolate bar and some crisps which was a nice touch. The newspaper was The I.
We had lunch in the restaurant and again there were good points but key details missed, the wine was not chilled properly. I ordered mussels and they were lovely but out of the 11 served 2 were closed, although a finger bowl was brought the waitress took away the bowl for the shells. The chicken stuffed with tarragon was lovely but some parts of the dish were colder than they should have been.
Breakfast again was hit and miss and the menu gives the impression that if you order the cooked breakfast you can't go to the buffet section (eg for toast or juice). The tea was vile (guessing the water came from the coffee machine) so I would definately suggest coffee.
Overall I might stay here again but I think I would try some of the other nearby hotels first.
April 6, 2013
Rated 2.0 out of 5.0 by AjayB Understaffed?
Arrived late at night, found my "upgraded room" 1) Water was still filled in the kettle from last guest. 2) Bathroom bin had not been emptied, 3) No hot water. Offered room change and beverage by duty manager. Breakfast was a shambles. Two staff serving and greeting guests was not enough. There was a constant queue of people waiting to have breakfast. Definately not a true Indigo. Failed on basics. More staff needed to maintain hotel Indigo badge.
April 1, 2013
Rated 4.0 out of 5.0 by kate99 comfort and style
Very comfortable and stylish hotel. Delicious cooked breakfast which was excellent value. Disappointed with long wait for a drink in the bar but would visit again.
March 22, 2013
Rated 5.0 out of 5.0 by Nixx great stay
we stayed one night in a beautiful room.
nice decor and design
comfortable bed and pillows
friendly and helpful staff
March 19, 2013
Rated 5.0 out of 5.0 by scot1alba great service.
lovely hotel, lovely staff, very friendly and the lassie who checked us in knew her rock music !
March 16, 2013
Rated 4.0 out of 5.0 by kaziw Enjoyable stay at Hotel Indigo Glasgow
I have stayed at the Hotel Indigo in Glasgow a few times and have enjoyed all my stays. My most recent stay was perhaps a bit less enjoyable, we were given a room at the front of the hotel and as it was a Saturday night it was a bit noisy from the pubs across the street and people outside. This was a bit disappointing.
Apart from that I can't fault my stay, the staff were as friendly and helpful as always. The breakfast was lovely and the room decor was bright and clean. Will definitely be returning but will request a room to the back of the hotel.
March 12, 2013
Rated 5.0 out of 5.0 by LilMissRockette Great service at an excellent central hotel
I stayed for 1 night and the Hotel Indigo Glasgow whilst in the city for work and I throughly enjoyed my stay. The staff were extremely helpful, eager to help and inform guests about the hotel and surrounding area.
March 11, 2013
Rated 5.0 out of 5.0 by jean4 party of 4 ladies
Very comfortabls accomodation and friendly staff. Good breakfast . Very clean hotel.
March 10, 2013
Rated 5.0 out of 5.0 by Daisy97 Beautiful decor, good food and excellent service.
I was very impressed with this hotel and enjoyed my short stay very much. The decor in the bedroom was of a high standard with excellent facilities. The staff were most friendly and welcoming and I would not hesitate to recommend it to my friends.
March 9, 2013
Rated 5.0 out of 5.0 by imrm1984 The staff ....
Are wonderful! Helpful, when you arrive early to leave luggage and get into your room as it's ready. Friendly, always acknowledge guests with a smile and a nod if not a word or two. Knowledgable, if you need help they can find a solution. Professional , the rooms are immaculate with an attention to detail that others could learn from. Lucky,, to work in such a wonderful ambience that they create which makes a stay here so enjoyable.
March 8, 2013
Rated 5.0 out of 5.0 by Lindz Smart and stylish central hotel
My husband and I stayed in the Indigo Suite for one night . The room was ready on our arrival at 11am which was great as my husband didnt feel too good and was glad to have a lie down. Reception staff were friendly and informative. The room was lovely-very bright and modern with panoramic views and fantastic walk in shower, cosy dressing gowns and great toiletries. The complementary mini bar had a nice selection of drinks and snacks including yummy champagne.
We had pre dinner drinks in the bar. Very comfy with again great customer service. The hotel is 2 minutes from central station and a range of great shops, bars and restaurants. WE loved staying here and thought it was great value for money. Highly recommended .
March 7, 2013
Rated 5.0 out of 5.0 by IrishDancer15 Room was very comfortable and loved the modern design. It was a very quiet hotel and comfortable hotel. Loved the shower and roomy bathroom.
The staff were very friendly and helpful. We had a lovely time and the hotel is in easy walking distance to all the shops and restaurants on Buchanan Street. We loved the modern design of the hotel, yet keeping the great architectural elements of the original building. The restaurant and lounge were comfortable and the food and service was very good. We would definitely stay here again!
March 4, 2013
Rated 5.0 out of 5.0 by Starrynights3 Another Enjoyable Stay
Decided to have another last minute weekend break in Glasgow so contacted Hotel Indigo. We have stayed here several times in the past and have always been happy with accommodation and service. On checking in it was Cher who looked after us and she was very obliging in trying to secure us dinner reservations for that evening. The Superior room we had was very nice and I must say I liked the blue theme as on previous visits have had green and pink (liked least). No noise at all through night even though hotel was busy. The bar staff were very busy but very friendly. I enjoyed my cocktails! We met up with the excellent Colm on reception who in my opinion is one of the nicest hotel employees we have met on our travels. Good luck on your forthcoming marriage Colm. Thanks again everyone. M & J.
March 3, 2013
Rated 5.0 out of 5.0 by IzzyB Great Location and beautiful rooms
Great location in town, everything easily accessible on foot...if not, the train station is just around the corner. Beautiful and comfortable rooms. Excellent service by friendly staff. Will certainly recommend and return to this place when in town again.
March 3, 2013
Rated 5.0 out of 5.0 by BAS1 Really comfortable bed and friendly helpful staff
This was a 50th birthday treat for my wife as well as to meet up with my daughter , who is at Glasgow Uni. The hotel staff were more than helpful throughout our stay. The hotel is very close to the city centre and also has the Glasgow airport shuttle bus stop only 100 yards away, which is helpful when travelling to and from the airport as we did.
The bed was probably the most comfortable bed I have slept in away from home, and stay away in hotels at least twice a week with work.
I would definitely recommend this hotel.
March 2, 2013
Rated 4.0 out of 5.0 by Fareed56 Comfortable bed and luxury bathroom
The only complain I have is that my room was on second floor and I have asked for a higher floor.There was street noise early morning.Also a more varied breakfast buffett will be welcomed.My Priority Club Number was Not entered on my Stay.
February 24, 2013
Rated 5.0 out of 5.0 by Hotelfrequenter Lovely hotel in ideal location
Ideal location for Glasgow city centre. Room very comfortable, firm bed and modern decor. Staff very friendly. Tasty freshly cooked breakfast.
February 21, 2013
Rated 5.0 out of 5.0 by Enthdegree Impressed!
Stayed here on an extended weekend break and were impressed by the overall quality of the hotel. There were minor niggles but overall it deserves a high rating. Reception staff excellent. Room cleanliness and replenishment first class [free bar of soft drinks sweets and biscuits replenished daily]. Noise factors acceptable for a city centre location. Cooked breakfasts were a little Spartan but well cooked.
The décor and the attention to detail in that décor are to be applauded and we found ourselves spiralling our way down from the top floor to the ground floor looking at all the changes in décor and photographs on each level [we even discovered the Glasgow Coat of Arms hidden away on level 3 of the emergency exit stairs - apparently this once adorned the wall of the Glasgow Electric Company's board room and was too fragile to be moved hence its now inauspicious locality!!]
Amenities top class.
Location is close to Central Station.
Forgiving the criticism of breakfasts and the INCREDIBLY small wardrobe I would still give this the highest rating possible.
February 17, 2013
Rated 5.0 out of 5.0 by intltraveller13 Fabulous Establishment with Excellent Staff
I was treating my fiancé and I to a wonderful two nights at this contemporary establishment to great pleasure. The hotel receptionists were pleasantly friendly, helpful, and professional.
The room was very clean, spotless, and has an amazing waterfall shower.
The food is delicious (though restaurant staff customer service is a bit lacking) upon watching.
The bar is wonderful. I had tried a few whiskies -- of which they had many to choose from which was nice. So you won't go wanting for much with their wide selection of drinks. Also it was a slow night so the bar staff chatted away to us for a few hours in between customers which turned out to be quite nice.
On departure, the receptionist helped us with our bags and held the door open for us as we departed onward leaving us with an excellent impression of the hotel. A wonderful hotel with great staff.
February 15, 2013