Rated 4.2 out of 5 by 379
Rated 4.0 out of 5.0 by China Tim Reward points
As a planimium member, I was up graded to I high floor. But as with all my stays with IHG here in Asia, points have not been added. If you value gaining points as I travel a lot and consider them bonus to my pay. Think twice.
March 7, 2014
Rated 5.0 out of 5.0 by Paul545 Recommended
Having stayed at this hotel many times since it opened it still has the same high level of standards. Very clean and comfortable at affordable rates for Hong Kong and has a great Thai Restaurant on the hotel premises.
March 7, 2014
Rated 3.0 out of 5.0 by Alshava Location is the best thing about this hotel
Breakfast was poor and not organized ... the environment was totally uncomfortable.
At sometime the elavators were so crowded, one had to wait for a long time.
Anyway, the best thing about this hotel is the central location
March 5, 2014
Rated 5.0 out of 5.0 by Jun2014 Excellent reception service
Arrived early in the morning on the 6th of January, the manager arranged everything to stay comfortably including pre-room arrangements for us.
February 16, 2014
Rated 4.0 out of 5.0 by Gary 21 Value hotel at good location
Value hotel at good location that can access to nearby hotspot at west HK Island, pro staff with good attitude, clean room with sofa bed. A little extra for Club member with breakfast & late checkout upon check-in. Also not forget to mention a good self-service laundry facility available here really make different to traveler especially for long stay….
February 13, 2014
Rated 5.0 out of 5.0 by reflet 性价比高
February 11, 2014
Rated 4.0 out of 5.0 总体还是不错的
February 9, 2014
Rated 5.0 out of 5.0 by jeff_sxf 很完美的一次入住
February 4, 2014
Rated 4.0 out of 5.0 by Ibnebattuta Nice, compact rooms
The rooms are clean and compact, making the most of the available space. Unless you are really claustrophobic, they are fine.
The location is central. The subway is close, only one stop away from the airport express train. There is also a free bus shuttle available from and to that station run by the city.
February 1, 2014
Rated 3.0 out of 5.0 by Garf63 second time having made double booking in advance
Better than last time, room this time was far from the elevator, so no ding dong of the elevator to keep me awake. Breakfast needs some major attention, as yes it is better that HIEX Causeway, but still not up to the standards I am used to in other HIEX. But getting there. Breakfast should be availble earlier, as HK is not only for guests that like to sleep late, so people have to get to work and start early, so a 6 am breakfast start here would be appreciated. Do try and improve the breakfast, as it is still quite an unpleasant experience, as small, limited dishes awailable, and being limited in seating, staff are too anxious to see you off, asap.
January 29, 2014
Rated 5.0 out of 5.0 by Big Ollie Breakfast
Breakfast is good, if one only stays for a day or two. My wife and I stayed for 8 nights. It's becoming unbearable into the last few mornings. I suggest change the menu slightly every few days.
January 29, 2014
Rated 5.0 out of 5.0 by RB7371 High-rise Harbour views
This Holiday Inn Express is very well situated a few minutes walk from public transport with local shops and places to eat on the doorstep. Although amongst all the local busy activities the hotel is quiet and peaceful and the staff are friendly and efficient. Disappointed that is was not possible to take the Green Tour during our visit but maybe next time as we would definitely stay there again.
January 28, 2014
Rated 5.0 out of 5.0 COMPLIMENTARY GIFTS TO GOLD MEMBER
IT IS VERY EXCELLENT EXPERIENCE TO GIVE THE COMPLIMENTARY GIFTS TO GOLD MEMBER
January 27, 2014
Rated 3.0 out of 5.0 Comfortable bed and great service
the Room is clean and service is good and quick responsed, Breakfast is quite good and better than Causeway Holiday Inn express. But location is just OK, and the front desk is small. The restroom is too small in the ground floor.
January 26, 2014
Rated 5.0 out of 5.0 by CCJ88 挺好的，虽然小，但相当干净。
January 22, 2014
Rated 5.0 out of 5.0 Relax quietly in the bustle of HK
THis hotel allows you to escape from the hustle and bustle of HK. excellent location and efficient staff!
January 18, 2014
Rated 4.0 out of 5.0 Overall a good stay
Location: Excellent. Very near to MTR station. Also lots of food and other interesting shops around immediate vicinity.
Service: Staff are very helpful when we were checking in. Generally Staff in hotel are helpful. Only below par service is at the restaurant during breakfast. We were early. So maybe the staffs on duty have not fully woken up yet. But there were no smiles and in great hurry to clear of our utencils. One of them literally stood in front of me while I finish the last of my coffee. And the moment I placed the cup back of the saucer, it was whisked away.
Room: Decent size (For HKG). Very clean. I always like Holiday Inn's policy of giving both hard and soft pillows. Sound proofing of rooms are adequate, unlike some other hotel around here. There were 2 areas which I do not like: (1) lack of cable movie channels and also USB access for the LCD TV was disabled, so I can watch movies I've downloaded onto my USB stick drive. (2) Although it was a non-smoking floor, I am pretty sure some one was smoking on the floor at night. I am very sensitive to cigarette smoke, so that really bothered me.
So overall I like the hotel. I would stay there again.
January 15, 2014
Rated 4.0 out of 5.0 by StephenL good location and fair pricing
stayed at a suite for 3 nights. (09/01 to 12/01/14)
The location is excellent. Many good local and European restaurants nearby. I like the old Hong Kong feel of Sheung Wan.
The self served laundry was a bonus. Breakfast was included but family rather tried Dim Sim breakfast outside the hotel.
Staffs were friendly and attentive.
Being a gold member, we have late check out which suited our flight home to Melbourne.
Would definitely stay again on my next trip to Hong Kong
January 15, 2014
Rated 4.0 out of 5.0 by BengV Breakfast
I hope you can have a variety of breakfast food each day. Having to eat the same food every morning for 4 straight days is quite uncomforting.
January 14, 2014
Rated 5.0 out of 5.0 by ShermX AMAZING location
If I would mention one thing about this hotel, it would be its superior location. Tucked away in a local streets but in close proximity to Sheung Wan metro station (A1 Exit then walk along Hiller Street), the hotel gets a mix of both local and western restaurants patronized by people who go to work at lunch time. Some examples would be HK style fish soup rice noodle, dim sum, little coffee shop downstairs (hotel guest even gets 12% off), French takeout, McDonalds ... really a mix of everything. There are several bars and clubs right on Jervous street where the hotel is located, and if you walk for 5-10 minutes, Lan Kwai Fong area provides abundant places for a great night out. I have stayed at various hotels in HK but I like this one best: you get the best of both traditional and modern Hong Kong sides.
The buffet breakfast was good. Hotel was clean except the dustbin in my room. Lobby was small. Cute automatic curtain opens when you arrive. One thing I think the hotel can do better is bath amenities: I don't mind having a big shower gel thing on the wall, but maybe at least you can have conditioner, shampoo, shower gel separated instead of having a 3-in-1?
January 12, 2014
Rated 3.0 out of 5.0 by Lorena1 Service
We always stay there. But the service this time in the front desk was terrible. They barely help to get the baby stroller up in the reception. The ramp for disabel people doesnat work,
Also when we ask for a taxi to go to the train station the answer was they cant call a taxi and either cant help to get one ofr us.
January 11, 2014
Rated 5.0 out of 5.0 by shai 77 Spacious rooms with etc sofa bed and good breakfast
I couldnt have imagined a regular size room in Hong Kong when I read the reviews of other hotels. Holiday Inn Soho was great we had easy access to Sheung Wan Mtr to sunny bay to disney land near to taxi stand u can get a cab to ocean park also McDs nearby also pizza hut too. Money changer near too also ATM,s not far. Self service laundry too a plus. Wish had more time off.
They made our stay restful and enjoyable. Thank you guys
Will come back to this place if get a chance.
January 9, 2014
Rated 5.0 out of 5.0 by DAF1971 All around perfect
We thoroughly enjoyed our stay at the Holiday Inn Express in Soho--we could not have asked for anything better. The location is perfect, the rooms were perfects, and the staff was perfect.
January 8, 2014
Rated 5.0 out of 5.0 by hjr240 非常喜欢的酒店
January 8, 2014
Rated 3.0 out of 5.0 by Garf63 Sadly disappointing needs some major attention in many fields
Good location, clean, but in booking period I had , highly priced, but I opted for is due to its location, room satisfactory, but next to elevator, so I had the ding of the elevator coming and going to keep me company all night, so quite a sleepless night was ensured.
Had a flight at nine in the morning to an early departure from hotel, breakfast is not served untill 730 ???????!!!! So , so much for a holiday that caters for early starters. So I am sorry to say that for the price they demand for this stay at this date ( some sort of holiday surcharge I suppose) best going to other hotels in HK, as for this money just to have a sleepless night, and no breakfast, because they offer it only after 730, well sorry to say,they have to get this sorted out, as HIEX hotels in china do cater for who starts their day earlier. Another agravatiting point is they want paid in advance for lower rate, which means that cancelation is not contemplated. If they sort out the breakfast timing, and inhibit the ding dong of the elevator at least durning sleeping hours, this is at least two disgraceful deficiencies that need immediate attention. Shuttle to airport express only after 615, hotel points you to to where to find a taxi, and that's it, not even e courtesy to call a cab. Definite poor ratio price and quality of service. Not a credit to Other far superior holiday inn express.
January 7, 2014
Rated 5.0 out of 5.0 by Silvergoldwing Reward night
Excellent service although bed a little firm for my liking was good non the less.
Very good location close to western market and most facilities mtr etc.
Breakfast was too late for me to sample as I had an early flight but I would return here for sure when I have more time to enjoy.
January 6, 2014
Rated 5.0 out of 5.0 by Mozzarelladibufala Excellent value
Stayed 11 nights, two adults, a five year old. Rooms are a bit small, but didn't bother us at all. They are very nice, comfortable, beds are great, bathroom clean and spacious enough. Hotel provides basic toiletries, there's a hair drier available plus a fridge, which was very comfy for us. Staff helps and arranges everything. Everything. Incredible. The only drawback is the way breakfast is served. The space is small for such a big hotel, we had to queue every morning. But never more than five mins. The buffet was OK, no variety in food, but we didn't mind. We'll definitely use HI Express again. Thank you for making our stay a nice experience.
January 3, 2014
Rated 3.0 out of 5.0 by jeff365 Needs a little upgrade
The hotel itself is fairly clean, and it is a good price for Hong Kong Island. Very convenient to the MTR and most of the best part of the island. The problem is that it has some of the issues that all older Hong Kong buildings have. Most notable is the plumbing. I have stayed here three times now, and on at least one occasion stayed in a room where you had to shut the bathroom dor to avoid the occasional smell of back venting of the drain system. It is not a pleasant experience. On the high floors, the temperature of the shower fluctuates significantly. Please also note. You want to arrive early for breakfast. The food is reasonably good, but the hotel does not have enough facilily to adequately seat all of it's guests for breakfast. You will end up being seated outside. This is regardless of weather it is cold in Winter or sweltering in Summer.
January 2, 2014
Rated 3.0 out of 5.0 by LAX Dude Good location
The front desk staff were very helpful. The location is very good and very close to the subway to all areas of Hong Kong. The only drawback was the breakfast area. It was poorly laid out, and cramped. The main food area was in a small side room, that became congested. There is also an outdoor eating area that was not adequately heated. Every time someone opened the door, and it was constantly, a cold draft filled the inside dining room.
December 29, 2013
Rated 2.0 out of 5.0 by JFAM68 Disappointed
Set up is very basic. There's no hook in d bathroom to hang towel.
Location is good as it's walking distance to mtr.
Soundproof is poor, can hear clearly ppl talking at corridor.
December 29, 2013