Rated 4.6 out of 5 by 457
Rated 5.0 out of 5.0 by jen19 Exemplory once again
cannot fault this hotel stay here frequently excellent staff reception, catering through to cleaning
central position with reduced car park nearby
free mini bar, fluffy towels, hot shower, powerful hairdryer
extremely comfy bed no complaints
late check out as a reward member
will visit again soon
January 1, 2014
Rated 5.0 out of 5.0 by Josie71 Great hotel
Great hotel, fab location, friendly staff, comfortable rooms with all the facilities you need. Great breakfast. Would recommend and will definitely stay again.
December 31, 2013
Rated 5.0 out of 5.0 by JeniSue Possibly the comfiest beds ever.
I have stayed here several times with work and the hotel is lovely. Its modern and the satff are very friendly and helpful. The rooms are all nice, not hugebut they dont need to be. The beds are wonderful and I always get a good nghts sleep. The rainhead showers are anothe great hit so refreshing in the morning. I wish it was closer to my work as I would stay here every week.
December 31, 2013
Rated 5.0 out of 5.0 by Steff123 Wonderful Christmas
We had a wonderful stay over christmas and an amazing Christmas dinner. Tim was especially welcoming. Will be booking for next year.
December 30, 2013
Rated 5.0 out of 5.0 by Dizzytix Christmas Eve
Had a wonderful time. Reception staff appeared miserable but I put this down to working Christmas Eve. Bar man was brilliant and stayed chatting to us and made us feel really welcome.
Room was gorgeous, we upgraded which was worth it,
December 28, 2013
Rated 2.0 out of 5.0 by lukeyc not point having a bed
Great location, nice hotel. Spoiled by the noise outside and what can only be described as a "stereo" heating system. That thing must have been made by Bose. You could very clearly hear the water moving throughout the building. Minor quibble.... It does hinder any efforts to sleep.
December 25, 2013
Rated 5.0 out of 5.0 by Beeman Favourite hotel
Of all the hotels I have to use, the Indigo in Liverpool is a real favourite. Always clean and comfortable - that's a given - but the staff are what make it special. From the warm welcome at reception to the knowledgable bar staff to the cleaners, everyone goes out of their way to make every stay a memorable one. I unhesitatingly recommend it.
December 20, 2013
Rated 5.0 out of 5.0 by Sand16 Lovely hotel,
I was only at this hotel for one night but this was the perfect place as it was very central, quiet and the staff were very helpful. I would stay here again and recommend this to friends and family.
December 19, 2013
Rated 5.0 out of 5.0 by vrapta26 xmas party weekend
once again the indigo did not let me down excellent service rooms and staff, this time I indulged in breakfast another excellent experience added to your glowing (in my eyes ) reputation as the hotel to stay in whilst in Liverpool ........10/10 gold star top class etc. etc. etc.
thin that's enough grovelling !!!!!!!!!!!
will definitely be staying with you again when I visit your lovely city
December 18, 2013
Rated 4.0 out of 5.0 by Izzyzoo Great location
Great stay in Liverpool - ideal location for checking out the city, waterfront and shopping. Lovely comfortable room, good breakfast options and friendly staff - helped by easy booking on line
December 17, 2013
Rated 5.0 out of 5.0 by karenrob fantastic stay.
wonderful hotel, décor amazing , cant think of a single negative thing about this hotel, , everything was just perfect, staff are wonderful , rooms excellent , very clean ..cocktails were fab, breakfast was spot on thank you x
December 17, 2013
Rated 1.0 out of 5.0 by UsualSuspect A very disappointing experience
I was looking forward to my stay at this hotel. I expected a clean, fresh, modern hotel. Unfortunately I left wishing I had had stayed at home.
The hotel is in a good location, close to the docks and close to the main shopping areas and Liverpool One. Unfortunately this is the only good thing I can say about the hotel.
The room was very noisy. The wooden floors amplify noises from adjoining rooms, it's easy to tell when your neighbours leave or return. Couple this with the noise of other guests as they exit the lifts and say there good nights and it's a recipe for a disturbed night. Unfortunately for me this was not the end of it, at 1.30am the air conditioning started to make a noise that sounded like a faint alarm. The air conditioning was off and had been all evening. After 30 minutes I called reception to complain. They seemed very un fussed and explained it away saying it was probably feedback from another guests room. When I asked to be moved to another room I was simply told the hotel was full and there was nothing they could do. The air conditioning was still making at noise about 4am when I finally drifted of to sleep from complete exhaustion.
I was then woken about 7am from noises in the road outside. At this point I decided that this was not my day (or night) and decided to get up and ready to check out.
The other things wrong with this hotel is there are no plug sockets by the bed to charge your phone, the kettle is located in the cupboard and has to be moved and then placed on the floor before it can be used.
The bathroom was only partly clean, the shower head was dirty and it's impossible to have a shower with part flooding the floor. The toilet flush was also partly broken.
All in all it was one off the most disappointing nights I've ever had in a hotel. I sure there was an element of bad luck and that the next person could possibly have a great stay, but for me, on this particular night, it was nothing short of a nightmare.
December 17, 2013
Rated 4.0 out of 5.0 by jeh21 great stay
Stayed here for 1 night and what a stay we had, location is right in the centre of Liverpool with access to the shops 5 min walk, the room on the 1st floor was lovely, the bed was very comfy best nights sleep, complementary soft drinks were a good bonus plus tea and coffee facilities, the rain shower was great along with avieda toiletries a must including conditioner, full English breakfast was excellent and the staff were friendly and helpful, would recommend this hotel and will be back in the near future. Thank you.
December 16, 2013
Rated 4.0 out of 5.0 by Nick7676 Just ordinary
I've been before, was spotted as a platinum member and had a great time, with an upgrade, free movies, free mini bar with beer and wine.
This time, I didn't. Regular room, can of coke and kitkat, no movies, no free welcome drink at the bar, or bonus points voucher. Don't get me wrong, it was fine, I was just hoping for better than fine. Next time I'll save the extra cash, and stay at the express, and grab the breakfast instead.
December 15, 2013
Rated 4.0 out of 5.0 by janmor relaxing stay
overnight stay after show in town, just wanted to relax and this is exactly what we did.
Room was clean and bright with a comfy bed, staff were very helpful and polite.
December 7, 2013
Rated 5.0 out of 5.0 by Shields2812 Fantastic weekend at a fantastic hotel
Lovely, friendly staff. Fantastic comfortable clean rooms. We were two female friends looking for a safe friendly hotel and this ticked all and more boxes. I will be bringing my family back to this hotel. Wonderful.
December 7, 2013
Rated 5.0 out of 5.0 by lovelylindsey Fabulous experience
Could not fault Hotel Indigo. Everything about the building,rooms and lovely staff provided a superb experience. Having stayed in quite a few hotels in Liverpool in a similar price range, this was by far the best value.From the warm welcome at the front door as you arrived not just from the staff but also the gorgeous christmas tree and lovely smell it felt special right away.
The rooms were well designed with especially fab showers and the complimentary mini bar a lovely touch. The beds really comfy too. We also loved the breakfast and the best bit the amazing cotton candy cocktails and cut price champagne on Fri night.
We had the perfect girly weekend and will most definitely be back.
December 5, 2013
Rated 4.0 out of 5.0 by downhuman Overall Ok - few wrinkles to iron out
.... On arrival I was sent to a room which didn't exist.
After wandering around, I went back to reception at which point the receptionist confirmed she'd made a mistake.
The room was very large, exceptionally clean and reasonably equipped.
Rain show didn't work - the head was broken - so had to use the little shower
Light inside the wardrobe refused to turn off over night, meaning there was light in the room all night
Upon giving feedback at checkout - an apology but little else.
Good standard of room furnishings
Decent TV and liked the HDMI input being accessible
Overall, I am staying again (tomorrow) but for my longer visits will probably try somewhere else. I live in a hotel with work 3/4 nights week and think the above drawbacks warrant me trying somewhere new now.
December 1, 2013
Rated 3.0 out of 5.0 by NorthernIreland40 Cold Room
Lovely hotel but cold and noisy room, wooden floors in room that also add to the coldness and room hard to heat due to this. Complimentary drinks/snacks a nice gesture.
November 26, 2013
Rated 4.0 out of 5.0 by Chippy615 First Visits to Liverpool
Our third stay at this hotel this year, chosen mainly for the most convenient location for the reason of our visits to Liverpool.
On arrival in each case signing in was quick, easy and in our case, earlier than 3pm due to train times.
The rooms were light, spacious and easily accessible, with everything we needed, (Iron, hairdryer, minibar with soft drinks only, but replenished daily).
Only downside of the hotel was the cost of food and drinks, so the majority of these were enjoyed elsewhere in the city.
Signing out was also very quick and efficiently handled by reception staff.
I would and have recommended this hotel to others.
November 22, 2013
Rated 5.0 out of 5.0 by mummyquiggs husbands birthday
Room excellent staff excellent very friendly welcome on arrival manager the same location perfect .water provided each day in room lovely touch.and cans of drinks coke tea making facilities Ll in all a perfect 3days thank you hotel Indigo
November 21, 2013
Rated 4.0 out of 5.0 by homebird11 great hotel, fab decor, good location
LOVED the decor in this hotel. We had a magenta room which was a good size and well equipped. Especially liked the complimentary snacks! The beds were *very* soft and not to everyone's liking. The air con was effective which was a relief as, like every hotel I've ever stayed in, it was very warm. Breakfast was ok but not as good as expected. Staff were friendly and overall a nice stay and not overly expensive for the location.
November 20, 2013
Rated 4.0 out of 5.0 by Barbara202 Sons Wedding.
I booked the room for two nights for my daughter and her boyfriend.. My sons wedding was taking place in an adjacent hotel and there were no spare rooms there, hence Indigo. My daughter say the room was perfect, lovely and clean and comfortable, plenty of fresh towels and some very nice products etc., The thing that let the hotel down was the noise coming from a private party in the bar on Thursday night. My daughter had an early start on Friday morning as she was a bridesmaid at the wedding and could not get to sleep until after 2.30, even though her boyfriend had gone down to complain about the noise at 1.00 am, and she had to phone down again at 2.00 am as the noise was still bothering them. It was just as well they did not have any children with them. They were told that it would stop soon, as last orders had been called, no comfort to them as they had lost half a nights sleep and were not very impressed by the attitude of the night staff.
November 20, 2013
Rated 5.0 out of 5.0 by pod10 lovely hotel
we really enjoyed our stay at Indigo , great central location to get around Liverpool. Rooms were comfortable and well equipped.
Breakfast was a treat and a great start to the day. And last but not least the staff were welcoming and helpful.
November 19, 2013
Rated 5.0 out of 5.0 by hughesyardie Overall this hotel was excellent
The staff were very friendly hospitable and would recommend the hotel Indigo.
November 18, 2013
Rated 5.0 out of 5.0 by amo1 Would def stay again
Couples or girly weekend. Also good for people travelling with children.Great location. 4/5 min walk to centre of shopping and nightlife. Really friendly staff. Fab breakfast and the place was spotless. Would def stay again and would have no problem recommending.
November 18, 2013
Rated 4.0 out of 5.0 Good service as ever!
I'm a frequent guestat the hotel. The staff are always welcoming and helpful. Good restaurant, and I can recommend the early evening menu for quality and value for money.
November 18, 2013
Rated 5.0 out of 5.0 by Naveed010 Brilliant service
Very pleased from staff ,service ,food .. Good value of money .. Definately going to recommend my friends and everyone ..
Thank you so much guys..x
November 15, 2013
Rated 4.0 out of 5.0 by Busyman610 Excellent Shower
Excellent washroom facilities, very comfortable bed, only downside, Heating in Room was very poor, reported to reception resulting in them leaving card in electric pod, made slight differance.
November 14, 2013
Rated 5.0 out of 5.0 Sexy-Cool-Modern-Superb....10/10
We visited Liverpool to see football and booked Indigo via Thomas Cook Sport. I wasn't expecting much from Thomas Cook, but how wrong I was. Indigo was the best city hotel I have stayed at in the UK. The hotel was ultra modern, really cool decor throughout, the rooms were a dream, totally immaculate and modern to the point of being space age, and the curtains really heavy so it was pitch black in the morning despite bright winter sunshine outside. free snacks in the mini-bar, a nice and rare touch. Staff friendly and helpful and great location near the river.
I had cocktails in the bar which were expertly made, a rare luxury!
We had lunch on sunday in the Marco Pierre White resteraunt. I had the sea bream with vanilla puree, absolutely to-die-for, and both the chocolate mousse and cinnamon cheesecake, the most mouthwatering desserts I have ever had!!!
On the downside, my boyfriend had the roast beef sunday lunch which was naff; dry and tasteless and not worth £16. Plus the doors to the hotel rooms are really heavy and people make a lot of noise in the morning opening and shutting them! Still, not much to moan about...avoid the `roast dinner' on sundays, otherwise a divine and luxury hotel at a reasonable rate. And don't miss the desserts!
November 13, 2013