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Rated 4.8 out of 5 by 144 reviewers.
Rated 4.0 out of 5.0 tolles zimmer, zuvorkommender service alles in einem ein sehr angenehmer aufenthalt. einzig das frühstück entsprach eher dem standart eines holiday inn express July 26, 2014
Rated 5.0 out of 5.0 by Excelente decoración y desayuno estupendo La atención del encargado de recepción, la decoración del la habitación, el confort de las camas y el desayuno espléndido (las wafles estaban deliciosas, las mejores que hemos comido). July 24, 2014
Rated 5.0 out of 5.0 by Wonderful Service and Lovely Room We were greeted by the reception staff who where very helpful and friendly. The room was wonderfully cool on a very hot day in the city. The complimentary snacks are always a nice touch with Hotel Indigo. The over value for such a wonderful experience keeps us coming back to Hotel Indigo's over and over again July 23, 2014
Rated 4.0 out of 5.0 by Fantastic customer service During my stay, I lost my voice and was feeling unwell. My waitress during breakfast offered to make me honey and lemon to help me recover and checked up on me several times to make sure I was feeling better as she knew I had a day long meeting. This was a real personal touch and an example of excellent customer service. July 21, 2014
Rated 5.0 out of 5.0 by Good Quality Hotel A very enjoyable stay. Our room was a bit on the small side and the bathroom door had to be fully closed in order to move, but it was perfectly clean and good quality (loved the freestanding sink!). Have stayed at Indigo Hotels in other cities so expected it to be good and wasn't disappointed. Would definitely stay again, fab location. July 17, 2014
Rated 5.0 out of 5.0 by Clever and considerate The first impression you get is from the street. Because of the construction and the somewhat scruffy condition of the surroundings, you might hesitate a bit before entering. Don't. Quickly enter the shiny glass doors and enter the visually playful lobby--clever teardrop lights above the reception desk change colors, but the warmth of the receptionists never changes. Our receptionists moved us through check-in smoothly, letting us know about the amenities available to us (complimentary food and beverages await in the fridge) while getting our signatures. Very warm and inviting offer of all kinds of help, from baggage to directions, but not so much that we felt like we were being offered a time-share. The rooms are very clever, indeed, They blend the style of the historical City back to the founding of the Bank of England with the postmodern architecture of the Gherkin and Lloyds. Delightful. The only drawback is the noise level in the rooms. Fortunately, we did not have much of a party crowd during our stay, but I could hear the arrival of our neighbors at one in the morning. Still, the warm bed, generous pillows, and comfy comforter soon had me back in slumberland. We'll be back. July 17, 2014
Rated 5.0 out of 5.0 by Superb hotel and staff This is my preferred hotel when working in the city and need to stay over which is not frequent (4 times in the last 3 months). IHG should be very proud of this hotel and the staff and hold up as an example to others of how things should be done! Beautiful rooms, plenty of space, clean and well designed. The most important and impressive thing is the staff on reception, very friendly well organised and even though there can be weeks at a time between my visits, from the second time I stayed I was greeted by name as soon as I walked through the door. It’s the attention to the small details and being made to feel special when you arrive that makes this hotel a little hidden gem in IHG group and the City of London. July 17, 2014
Rated 4.0 out of 5.0 by Good location and excellent service This hotel is in a quiet location but only 5 minutes from Tower Bridge. It is easily accessible by tube - Tower Hill only a few minutes away. The rooms are comfortable, clean and quiet and the staff friendly and efficient. Some of the decor may be slightly dated but the hotel is still good value and we will be happy to return. July 16, 2014
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