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Rated 4.8 out of 5 by 183 reviewers.
Rated 5.0 out of 5.0 by Great Welcome and Sleep I recently had the delight in staying at this hotel for a night while on business in London. The decoration was imaginative and refreshing, however nothing could prepare me for the warm welcome from the checkin staff. The whole stay was excellent, thank you for looking after me October 25, 2014
Rated 4.0 out of 5.0 by Great stay Wonderful stay..great location. Friendly staff. Room was decorated well and very clean, Loved the Aveda products in the bathroom. Bed was very comfortable October 22, 2014
Rated 5.0 out of 5.0 by Hotel Indigo - Thank You We stayed at Hotel Indigo Tower Hill for a special weekend and the hotel was the central focus for all of our activities. The rooms are lovely, the hotel staff are great, the general feel and atmosphere are just what you would expect from a boutique hotel and the whole weekend was made very special for us because of the hotel. October 19, 2014
Rated 5.0 out of 5.0 by Staff to be proud of We stayed here on a Saturday night as a reward night. We arrived at the hotel at around 11am and right from that point meet with some of the nicest friendliest people I have ever encounted as staff at a hotel. Nothing was too much trouble. We left our bags and went off to explore London. When we arrived back at the hotel late afternoon it was to be greeted by a different team on reception but equaly as helpful and friendly as the others. We where told our bags had already been delivered up to our room and that they had upgraded us as a Platinum memeber. Well the room was amazing and so clean. Also very quiet for London no screaming of sirens around from emegency vehicles. Great nights sleep. Again in the morning the staff looked after us and looked after our luggage until late into the afternoon. I would recommend this hotel and its staff to any one and will be back October 17, 2014
Rated 5.0 out of 5.0 by Comfortable I went to function in the area so spent little time at the hotel but I was made welcome and I would use it again if I get the chance, October 15, 2014
Rated 3.0 out of 5.0 by Let down by poor housekeeping! I stay here or at Staybridge Suites most weeks and always have at least five bookings ahead. This weeks booking let IHG down! I checked into my exec room, knowing where everything is and looking forward to a good night's sleep. In the morning, I showered and then went yo the wardrobe for the hair-dryer (it's always there). No sign! I wasn't going to waste time ringing reception, so as my hair dries quickly, I stood underneath the aircon! On checking out, I told the receptionist that there was no hair drier. She was about to ring housekeeping, when one of the housekeepers walked up to the desk. On being told that my room was bereft of a drier, the housekeeper laughed and said she knew! I asked why reception didn't know and why reception hadn't been given the information prior to check in. She grinned again and said that she thought the delivery would have come. The receptionist was clearly embarrassed by the unprofessional communication and by being let down by her colleague. She kindly reduced my bill by £17 (room service dinner) and was totally professional. The housekeeper, however let down IHG. My next six stays are at Staybridge Suites. I will stay with the brand but am less kern on Hotel Indigo after this debacle. How easy would it have been for the housekeeper to advise reception BEFORE guests check in. October 13, 2014
Rated 5.0 out of 5.0 by Well Located Quality Hotel A really comfortable stay in a quality hotel with very friendly and efficient staff. Location is very good being close to a tube station. Room was well appointed and significantly larger than many hotel rooms in London and of course spotlessly clean. Local area is very quiet at the weekend being the business district but imagine it would be quite different in the week. October 5, 2014
Rated 5.0 out of 5.0 by Best hotel we've ever stayed in. We were greeted with very friendly staff, who were helpful throughout our 4 days there. Giusi at the front desk is exceptional! It was our first stay at an Indigo, and we loved the decor. Very tasteful and interesting. Our room was a very nice upgrade because we are Platinum members, and was spacious and comfortable. After a long day of sightseeing (or in between), we loved coming back to our room. It was conveniently located at Tower Hill, for much of what we wanted to see, and only a couple of blocks from the tube. A very positive experience, and we will return to this hotel whenever we come to London. October 4, 2014
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